The IT Guys have recently come across and fixed a few PCs infected with the SnapDo browser hijacker. If the default page on your browser looks like the above picture, you have it.
SnapDo Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. It also runs a program called SnapDo.exe in the background which will also cause your computer to run slower, perhaps even become unresponsive.
SnapDo is promoted via other free downloads, and once installed it will add SnapDo Toolbar, and change your browser homepage default search engine to search.snapdo.com. SnapDo Toolbar got on your computer after you installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker and when you did so, you will have agreed to change your default browser homepage and default search engine to search.snapdo.com and install the SnapDo Toolbar.
Be very careful when installing software because often, a software installer includes optional installs, such as this SnapDo Toolbar. Don't accept the defaults blindly and opt for the custom installation and deselect anything that is not familiar, especially optional software that you don't need.
Even after changing your default search engine back to Google.com or something else, it will still revert back to SnapDo unless you carry out the following instructions.
Step 1 – Uninstall Snapdo.exe
Goto the Windows Control Panel and look for the “Uninstall Software” option (found under Control PanelProgramsPrograms and Features in windows 7).
Look for “Snap.Do” by “ReSoft Ltd” and follow the uninstall procedure.
While here, also look around for any installed programs not familiar to you and uninstall them also. You may have picked up a number of similar programs recently.
Step 2 – Remove Snapdo as your default search engine in your browsers
Depending on which browser you use this will differ follow these instructions
Step 3 – Remove the SnapDo Toolbar from your browsers
Depending on which browser you use this will differ follow these instructions:
How to Remove the SnapDo Toolbar from Internet Explorer
How to Remove the SnapDo Toolbar from FireFox
How to Remove the SnapDo Toolbar from Chrome
Step 4 – Remove the SnapDo Toolbar from your browsers
Do a full virus scan of your computer using a boot disk. Follow these instructions to do so using AVG Rescue for Free.
Step 5 – Cleanup Registry
Finally cleanup your registry using any of the Free or paid programs available, click here for details, follow step 7
If you live in Western Australia, please bring your computer, pc or laptop to our office and we will be happy to remove the virus for a small fee. You can contact us here. Otherwise contact your nearest virus removal specialist.
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10 comments to “How to remove the “Snap-Do” search virus”
Achim Schmitz - December 12, 2013
I keep reading that snapdo doesn’t work with winXP. It does! I have been trying to track it down for days. I haven’t fully figured it out yet but it seems to alter the start up javascript (.js) files for firefox. So the first thing that happens when you restart your PC, is that it downloads again… or at least that appears to be what happens. I’ve removed it with the control panel (Add/Remove). Now I’ll see what other instructions in your list apply.
I can’t wait to get a new Linux machine. I’m only using this old WinXP box, because some (expletive deleted) stole my beloved IBM T43 with Linux on it.
WinXP users beware!
Achim
curt - January 3, 2014
I have tried to find in control panel to remove but it does not exist in my programs. I have blocked with trend and changed homepage. next time I open browser its back but blocked by trend
help?
IT Guy - January 14, 2014
Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to uninstall the program and cleanup the registry.
Jeri - January 6, 2014
Snap.do will not uninstall. Not sure what to do now.
IT Guy - January 14, 2014
Try the uninstaller in ccleaner … it is a free downlaod
Adam Fouracre - January 7, 2014
Hi,
I cant see snapdo in my software uninstall!! I dont even know how it wormed its way onto my computer as I havent downloaded or watched anything dodgy and i always check the optional extras on installations. Please can you advise what I can do next?
IT Guy - January 14, 2014
Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to uninstal the program and cleanup the registry.
Haz - January 14, 2014
Hi there,
I have recently tried to uninstall snap.do but it takes hours to do it! I have tried it in safe mode as well but it read that it hasn’t been installed properly! Can you help!?
IT Guy - January 14, 2014
Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to unintal the program and cleanup the registry.
santa05769 - September 6, 2014
Thank you for this posting. I think it would be helpful for all. Personally I like this post.