How to remove the “Snap-Do” search virus 10


search-snap-do-redirect-virus-browser-hijacker

The IT Guys have recently come across and fixed a few PCs infected with the SnapDo browser hijacker. If the default page on your browser looks like the above picture, you have it.

SnapDo Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. It also runs a program called SnapDo.exe in the background which will also cause your computer to run slower, perhaps even become unresponsive.

SnapDo is promoted via other free downloads, and once installed it will add SnapDo Toolbar, and change your browser homepage default search engine to search.snapdo.com. SnapDo Toolbar got on your computer after you installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker and when you did so, you will have agreed to change your default browser homepage and default search engine to search.snapdo.com and install the SnapDo Toolbar.

Be very careful when installing software because often, a software installer includes optional installs, such as this SnapDo Toolbar. Don’t accept the defaults blindly and opt for the custom installation and deselect anything that is not familiar, especially optional software that you don’t need.

Even after changing your default search engine back to Google.com or something else, it will still revert back to SnapDo unless you carry out the following instructions.

Step 1 – Uninstall Snapdo.exe

Goto the Windows Control Panel and look for the “Uninstall Software” option (found under Control PanelProgramsPrograms and Features in Windows 7).

Uninstall-SnapdoLook for “Snap.Do” by “ReSoft Ltd” and follow the uninstall procedure.

While here, also look around for any installed programs not familiar to you and uninstall them also. You may have picked up a number of similar programs recently.

Step 2 – Remove Snapdo as your default search engine in your browsers

Depending on which browser you use this will differ follow these instructions

Step 3 – Remove the SnapDo Toolbar from your browsers

Depending on which browser you use this will differ follow these instructions:

How to Remove the SnapDo Toolbar from Internet Explorer

How to Remove the SnapDo Toolbar from FireFox

How to Remove the SnapDo Toolbar from Chrome

Step 4 – Remove the SnapDo Toolbar from your browsers

Do a full virus scan of your computer using a boot disk. Follow these instructions to do so using AVG Rescue for Free.

Step 5 – Cleanup Registry

Finally cleanup your registry using any of the Free or paid programs available, click here for details, follow step 7

If you live in Western Australia, please bring your computer, PC or laptop to our office and we will be happy to remove the virus for a small fee. You can contact us here. Otherwise contact your nearest virus removal specialist.

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Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here or call:

08 6365 5603

or click on the Green “Help” button in the bottom right hand corner of the screen and leave a message.The IT Guys (WA) Recommend AMNET (Amcom) as our Internet Service Provider of choice. You can download an application from at this link. UNLIMITED Naked ADSL connections for only $70 per month.AVG-Authorized-Reseller-Logo-Cloud areTo secure your privacy and prevent virus, trojan and malware infections, we recommend AVG Cloudcare. The IT Guys (WA) are an Authorised Australian Reseller for AVG Cloudcare suite including AVG Anti Virus, AVG Backup and AVG Content Filtering.Written by For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page



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10 thoughts on “How to remove the “Snap-Do” search virus

  • Achim Schmitz

    I keep reading that snapdo doesn’t work with winXP. It does! I have been trying to track it down for days. I haven’t fully figured it out yet but it seems to alter the start up javascript (.js) files for firefox. So the first thing that happens when you restart your PC, is that it downloads again… or at least that appears to be what happens. I’ve removed it with the control panel (Add/Remove). Now I’ll see what other instructions in your list apply.

    I can’t wait to get a new Linux machine. I’m only using this old WinXP box, because some (expletive deleted) stole my beloved IBM T43 with Linux on it.

    WinXP users beware!

    Achim

  • curt

    I have tried to find in control panel to remove but it does not exist in my programs. I have blocked with trend and changed homepage. next time I open browser its back but blocked by trend
    help?

    • IT Guy Post author

      Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to uninstall the program and cleanup the registry.

  • Adam Fouracre

    Hi,

    I cant see snapdo in my software uninstall!! I dont even know how it wormed its way onto my computer as I havent downloaded or watched anything dodgy and i always check the optional extras on installations. Please can you advise what I can do next?

    • IT Guy Post author

      Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to uninstal the program and cleanup the registry.

  • Haz

    Hi there,
    I have recently tried to uninstall snap.do but it takes hours to do it! I have tried it in safe mode as well but it read that it hasn’t been installed properly! Can you help!?

    • IT Guy Post author

      Your virus checker may have already deleted the program… but the trick is to get rid of it from your browser. Try download ccleaner and use that to unintal the program and cleanup the registry.