Does your PC go to sleep without warning resulting in data loss?
Some computers have a conflict with Windows 7. The power saving options of the PC or laptop and Windows 7 do not sit happy with each other resulting in the PC going into sleep mode after just a few minutes of being left unattended.
We have found this to be a particular problem with Dell computers.
Even after telling the Dell PC to “Never” go into power saving mode it continued to do so, often freezing the PC in the middle of a program after the computer had been left unattended for a couple of minutes. This would often result in a hard-reset being required to bring the computer back to life, often resulting in a loss of data.
We identified the problem as being the mouse and the USB power saving settings for the mouse.
Try the following settings and your PC should NEVER go into sleep mode and freeze again
Remember to click “Apply” and “Save” for these changes to come into effect.
Need more help?
If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here or
call 08 6365 5603
or click on the Green “Help” button in the bottom right hand corner of the screen and leave a message.
The IT Guys (WA) Recommend AMNET (Amcom) as our Internet Service Provider of choice. You can download an application from at this link. UNLIMITED Naked ADSL connections for only $70 per month.
To secure your privacy and prevent virus, trojan and malware infections, we recommend AVG Cloudcare. The IT Guys (WA) are an Authorised Australian Reseller for AVG Cloudcare suite including AVG Anti Virus, AVG Backup and AVG Content Filtering.
Written by John Kirkby
For instant remote control support download and install our TeamViewer remote control software from the following link: http://get.teamviewer.com/itguys-quick-support and follow the instructions found on this page.