How to increase mobile network signal in home or office

Do you have to step outside your house or office before you can make or receive mobile phone calls? This is a common problem in geographical areas where mobile phone signal is weak, often referred to as a mobile-black-spot If your mobile signal is weak whilst standing in the garden or driveway, then it may decrease to nothing once inside the house. Living in a house with a metal roof, thick walls or with lots of reinforced concrete can stop the mobile phone signal reaching your mobile phone. Now before complaining or changing mobile phone providers, there is a solution. Something you can do yourself to fix the issue. There are three solutions. Switch on VoWiFi / Wi-Fi Calling (FREE), Change Mobile Phone providers (inconvenient) or install a Mobile phone booster (expensive) There is a FREE solution in Australia, its called VoWiFi (Wi-Fi Calling) The solution uses your home or office wi-fi network to make phone calls when the phone cannot access the mobile phone tower. What is Wi-Fi Calling (VoWiFi)? Wi-Fi Calling enables you to make voice calls using a Fixed Broadband Wi-Fi connection from your compatible mobile when you can’t connect to the mobile network. Your mobile simply uses your W-Fi network instead of the mobile network. So you can make and receive calls as you normally would. Is my phone set up for Wi-Fi Calling? To use Wi-Fi calling, you need to: 1.Have a Wi-Fi Calling compatible smartphone or tablet Apple iPhone 6 onwards, Apple Watch 3 onwards Samsung Galaxy devices, S7 onwards, Note 5 onwards Google Pixel 2 devices onwards LG devices G6 onwards 2. Have 4G Voice Calls enabled 3. Have up to date software 4. Turn on Wi-Fi Calling in ‘Settings’. How do I turn on Wi-Fi Calling? For Android devices: Go to your phones calling app Select ‘More’ or the three dots in the top right corner Select ‘Settings’ Turn on ‘Wi-Fi Calling‘ For iPhone: Go to Settings Select ‘Phone’ Turn on ‘Wi-Fi calling’ Full details available by clicking this link Make a call with Wi-Fi Calling Is this service available from ALL Australian Mobile Phone Companies? According to the Apple Website this feature works on SmartPhones connected to these Mobile Phone Networks (3G, 4G, 5G) Optus Telstra Vodafone Your Internet ISP is not important as long as your Mobile Phone carrier is one of the above. What if my Wi-Fi does not reach through the house? Does your Wi-Fi reach all corners of your house? Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: 3G, 4g, 4G reception, 5G, android, apple, Apple Watch 3, broadband, coverage, google, Google Pixel 2, internet, iphone, iPhone 6, ISP, LG, LG devices G6, mobile phone network, mobile phone reception, mobile-black-spot, optus, phones, samsung, Samsung Galaxy S7 onwards, smartphone, telstra, vo wi-fi, vo wifi, VoWiFi, w-fi, wi-fi, Wi-Fi Calling, wifi, wifi calling,  Note 5

Telephone and Internet Connections offered via Mobile Phone Networks

Mobile Broadband If you use a smart-phone you are already using mobile-broadband to receive emails, messages and browse websites. Mobile-Broadband is similar to NBN-Wireless Internet in the fact that Internet and Telephone services are transmitted over radio-waves from the nearest mobile tower. A big advantage of using mobile-broadband is the fact that access is immediate (once you have purchased a mobile internet post-paid or pre-paid service from a Telecomm provide). No need to wait for a technician to install cables or dig up the road. Mobile-Broadband can also be described as Wi-Fi Internet, Cellular Internet, Mi-Fi, 3G/4G/5G Internet which are all terms that describe accessing the Internet on a Computer, Phone or device using the same radio waves that mobile phones use. Connecting to the Internet via Mobile-Broadband  is widely available and offered bt Telecom companies such as Telstra, Optus, Dodo etc. 3G is an older (slower) technology mostly now superseded by 4G and soon to be superseded by 5G technology which is many times faster again. Mobile Internet (Mobile-Broadband) is available as a pre-paid or post-paid service but unlike NBN or Fixed Wireless, it is generally charged by the data used. It is rare to find an “Unlimited-data” Mobile-Broadband Plan. There are 4 ways you can use Mobile-Broadband in Australia Using a USB-Dongle connected to the USB port of a computer Using a “MI-FI” device or “Mobile Router” Some iPads, Laptops, Surface, Notebooks have a removable “SIM” card that allows them to receive Mobile-Broadband directly without the need for 1 or 2 above.This is also known as Long-Term Evolution (LTE) technology. By “tethering” using your mobile smart-phone as a mi-fi device and connecting to it by Wi-Fi Mobile-Broadband is easily and quickly available in most urban and country areas and adequate if you are an occasional user and/or there is no other alternative in your area. Using Mobile-Broadband for heavier usage such as streaming-video (Netflix, Stan, Foxtel, iView etc.) is more expensive than using an NBN service and should be considered carefully before you start receiving hefty bills. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: 3G, 4g, cable, dodo, dongle, email, emails, Fixed Wireless, Foxtel, home network, home networking, internet, internet connection, iPad, iphone, iview, laptops, mi-fi, mobile broadband, mobile phone network, NBN, netflix, optus, POS, router, stan, telephone, telstra, troubleshooting, wi-fi, wireless internet

Network and Internet Connection between Buildings

How to get Internet, Wi-Fi and Network between Buildings without cabling Need to get Internet, Wi-Fi and Network connectivity to buildings without the need for cabling? Create a Ubiquiti airMax PtP or PtMP Network is the answer. By employing Ubiquiti Nanobeam equipment, your home/office network can be connected to other buildings up to 15klms away at speeds up to 450 mbps Ubiquiti Solutions Provider – Perth & Western Australia Network Design & Consulting services If you would like us to quote you on this or other networking solutions, please contact us as detailed below. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: airFiber, airFiber 11FX, airFiber NxN, airFiber X Antenna, airFiber24, airFiber24 HD, airFiber5, airFiber5XHD, airFiberX, airGrid M, airGrid M (Legacy Models), airMAX AC, airMAX AC Sector Antenna, airMAX Legacy Products, airMAX M Series, airMAX Omni Antenna, airMAX Sector Antenna, airMAX Yagi Antenna, airPrism Sector Antenna, airRouter, airWire, Bullet (Legacy Models), Bullet AC, bullet M, CRM Point, Horn 5, IsoBeam, IsoStation AC, IsoStation M, LiteAP AC, LiteBeam AC, LiteBeam AC Gen2, LiteBeam M5, LiteStation 2, LiteStation 5, LiteStation M5, LTU, LTU Lite, LTU Pro, LTU Rocket, MiniStation, nanobeam, NanoBeam AC, NanoBeam AC Gen2, NanoBeam M, NanoBridge M, NanoStation, NanoStation AC, NanoStation Loco, NanoStation M, PicoStation M, PicoStation2, PicoStation5, Power AP N, powerbeam, PowerBeam AC, PowerBeam AC Gen2, PowerBeam AC ISO, PowerBeam M5 ISO, PowerBridge M, PowerBridge M10, PowerStation, PrismStation AC, Rocket AC, Rocket M, Rocket M Titanium, Rocket Prism AC, RocketDish AC Antenna, RocketDish Antenna, RocketDish LW, SuperRange Cardbus, SuperRange2, SuperRange4, SuperRange4 Cardbus, SuperRange5, SuperRange9, UB5, Ubiquiti Nanobeam, UFiber, UFiber AE, UFiber loco, UFiber Nano G, uFiber OLT, UFiber OLT 4, UFiber WiFi, WifiStation, WispStation 5, WispStation M5, XtremeRange3, XtremeRange4, XtremeRange5, XtremeRange7, XtremeRange9

WAP’s v Network Range Extenders/Boosters

Like most people who cannot get wi-fi internet unless they sit next to the modem, you have probably purchased devices that boost or extend the wi-fi range into other rooms. And like most people you wish you had not wasted your money. There are hundreds of “Wi-Fi Range extenders“, “Wi-Fi boosters“, “POE (Power over Ethernet)” devices available at your local electrical retailer and although many do help, they do not provide a complete solution that provides full-strength, secure, multi-user, wi-fi access over a wide area (including outdoors)   A properly configured WAP (Wireless-Access-Point) network provides seamless Wi-Fi access throughout buildings large or small by automatically switching to the WAP with the strongest signal, no need to keep manually switching between different wi-fi networks as you move from room to room. Some people try to get around this by configuring the extenders/boosters with the same name (SSID). This works as long as the signal from the modem and the extender do not overlap, if they do, network conflicts can occur and you can do more harm than good. The following articles show how: Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like the IT Guys to quote you on a WAP Network system in your home or office, please contact us for a free quote.   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page   Turn an existing smart-wired home to a Wi-Fi enabled one? Tags: POE, power over ethernet, range extender, sonos, troubleshooting, ubiquiti, unifi, WAP, WAPs, wi-fi, wi-fi boosters, wi-fi extender, wifi, wifi booster, Wireless Access Points

Network Design & Consulting services

Network Design & Consulting services to households, business clients, Architects, Designers and Builders for Smart Wiring of Homes and Offices. Wether you are building, designing, renovating or moving house/office The IT Guys can help with Networking, Internet and Wifi issues. Trouble Shooting Internet and Wi-Fi Testing and Consultancy Services Designing, Building and upgrading home and office Networks During the design phase of any house,  office build or renovation, the internet and networking requirements of the home or office need to be considered to ensure it is “future-proof”. This is often referred incorrectly as a “Smart-Home”or “Smart-Wiring” Architects often rely on their Electrical Contractors or the Builder for advise and more often than not will try and sell you a “Smart-Home” package from a “Smart-Home-Contractor” that specialise in “home technology solutions, smart wiring, home automation, one touch control, security systems, audio visual products” etc. Any Electrical Contractor can carry out “Smart (Ethernet) Wiring and cabling” but many prefer to sub-contract it out as they do not like terminating ethernet cables. Many Building companies attempt to sell clients an “Smart-Home” packages carried out by “Smart-Home-Contractors” which often offer solutions that are already 10 years out-of-date and do not meet the demands of a modern families internet and entertainment requirements. Many “Smart-Home” packages only offer “hard-wired” internet/home-networking solutions which DO NOT take into consideration the demands of multiple smart-phones, tablets, computers, sound-systems, security-systems, TV’s and streaming that all require high-speed wireless internet access throughout the whole house and often into gardens and out buildings. These contractors are still stuck in an era where everyone had a home-theatre and Foxtel was the only non-free-to-air solution, and the Foxtel signal needed to be piped through the house using multiple coaxial and HDMI cables and multi-room infra-red controllers. In 2017 there are a multitude of entertainment options available in addition to traditional Foxtel and Free-to-Air TV. All require fast internet streaming services and offer simultaneous streaming on multiple TV’s and devices. Hard wiring coaxial and HDMI cabling throughout the house is ancient technology, as are the requirements for multiple “Sonos-Boost” devices. The IT Guys (WA) offer consulting services to Clients, Architects, Designers and Builders to make sure the technologies to be deployed (Computers, Servers, TV’s, Home Theatres, Telephones, Alarms etc) are the correct ones to meet the clients needs. We turn basic electrical wiring plans – Into detailed networked wiring plans including specifying the equipment to be employed The IT Guys also provide cost estimates on the preferred equipment including supply and final setup (if required) using the best networking and sound systems. If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on 08 6365 5603 and we will see if we can help. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: architect, architects, boost, builders, Coaxial, CONNECT, data points, designers, electrical wiring plan, ethernet, Foxtel, free-to-air, future-proof, hard wired, hdmi, home network, home networking, home theatre, homes, internet connection, internet wiring plan, one touch control, perth, security systems, smart home, smart wiring, smart-home contracto, Sonos Boost, sonoswiring plan, ubiquiti, WAPs, wi-fi, wifi, Wireless Access Points, wireless internet

Home Networking

Need Network, Internet and Wi-Fi testing/fixing in Perth? The IT Guys (WA) are experts in Network, Internet and Wi-Fi design, installation and troubleshooting. In addition to our FREE articles and advice in our Blog on Internet, Wi-Fi and Networking, including our Self Test Internet Performance Guide we also offer a paid consultancy and testing services across the Perth Metro area. We can help with the following: Having Problems with your ISP? Having Problems with your internet speed and reliability? Having Problems getting Internet and Wi-Fi throughout your home or office Having Problems with your Sonos Speaker system? On-Site Internet and Wi-Fi Testing and Consultancy Services   Having Problems with your ISP? If you have been experiencing ongoing problems with your ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs. Internet Service Provider Perth Having Problems with your internet speed and reliability? If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your computer. If those tests prove inconclusive we may need to visit your home to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings. Having Problems getting Internet and Wi-Fi throughout your home or office? In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur. Having Problems getting Internet and Wi-Fi throughout your home or office? We offer 4 solutions: Wi-fi Problems?   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet Having Problems with your Sonos Speaker system?   On Site Internet and Wi-Fi Testing and Consultancy Services We offer on-site call-out service with a call out fees from $90 (see full suburb list here) which includes travel time and 15 minutes onsite work. The call-out-fee is required to be paid in advanced and if our technician takes more than 15 minutes onsite, you will be required to pay for the extra time taken plus the cost of any materials. For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent. If you would like to know more or to book a call or site visit, call us or email support@itguyswa.com.au Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page   Tags: Australia, CONNECT, dodo, ethernet, Fixed Wireless, Foxtel, Home, home network, home networking, hub, iinet, internet connection, iPad, iphone, ISP, NBN, netflix, Office, optus, pentanet, POS, router, security systems, slow internet speed, telephone, telstra, TPG, troubleshooting, westnet, wi-fi, wifi, wireless internet

Network Support Services

Network Support Services Networks come in all shape’s, sizes and complexity. From simple Local Networks in the home or home office (known as LAN’s – Local Area Networks), to medium sized networks in a typical business situation to large scale networks covering multiple offices, buildings, cities and even countries (known as WAN’s – Wide Area Networks) No matter how large or small your business or home network setup is, we can assist you in any way you wish, to make sure you get the connectivity you require within your budget and in a timely manner. The IT Guys can assist in Network Design, Network Construction and Network Maintenance and Network Support of LAN’s and WAN’s plus advise and setup of Cloud Network storage and solutions. Network Construction (Wired Networks, Wireless Networks, Ethernet over Power Networks, Smart Wiring, Cloud and Virtual Networks) Network Feasibility Network Design Network and Construction Pricing Network Construction Project Management, Network Roll out and Commissioning Network Maintenance Testing, Upgrading and Replacement of Network Equipment including Routers, Switches,  Hubs, Modems, Wireless Access Points, Wi-fi Boosters, Wi-fi Repeaters Network Systems Audit Check The IT Guys offer a FREE 1 hour comprehensive Computer Systems Audit check on site at your office or business premises including a detailed Network Systems Audit. In this time we will examine your systems and provide a free report on their status, health and provide recommendations on how they can be improved or made more efficient (if necessary). If your company would like to take advantage of this offer, please contact us here. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies If you would like The IT Guys(WA) to analyse, test and advise you on how to fix any of the above issues, click on Internet and Wi-Fi Testing and Consultancy Services where we offer paid remote on on-site services. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: cable, cloud, ethernet, Ethernet over power, home network, home networking, home office, hub, internet, internet connection, NBN, router, routers, smart wiring, wi-fi, wireless access point, Wireless Access Points

Networking and Internet Solutions

Networking and Internet Solutions A solid Internet connection and networked computers and printers are the cornerstone of any home or office, and depending on your location you may have several options from which to choose, but networking is about more than just Internet Access. The IT Guys can connect your entire home or office including peripherals from printers to projectors using a Local Area Network (LAN) made up of wired (Ethernet Cables) and wireless (Wi-Fi) Access Points (WAPs) and even your office to other offices using a Wide Area Network (WAN) by means of NBN, Ethernet, Fibre, Cable (HFC) or ADSL connections…. more The IT Guys (WA) are experts in Network and Internet design, installation and troubleshooting. We can assist with the following services either remotely or on-site. Internet Testing and Consultancy Services Wi-Fi Troubleshooting Network Design & Consulting services Internet and Networking Support Services We can troubleshoot and test your existing system either remotely or on-site. Having Problems with your Telephone Company or ISP? If you have been experiencing ongoing problems with your Telephone Company or ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs or we can set you up with Pentanet NBN or Fixed Wireless Internet. Having Problems with your internet speed and reliability? If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your network. If those tests prove inconclusive we may need to visit your office to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings. We can test and provide quotes to churn, provide access or upgrade to any of the following Internet Services: See Here: What types of Internet connections do I have in Australia? Having Problems getting Internet and Wi-Fi throughout your home or office? With the explosion of Wi-Fi enabled devices (iPad, Tablets, laptops), smart-phones (iPhone, Android, Windows), Smart-Internet enabled TVs, Video streaming services (Netflix, Stan, Foxtel), Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems, Fast Internet Access is now often required in every room and corner of the office.   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet   If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on :telephone: and we will see if we can help. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: access points, adsl, ADSL connections, amnet, android, bose, cabel, cable, Cable (HFC), cat 5, cat 6, cat 6e, cate 5e, CONNECT, dodo, DSL, ethernet, ethernet cables, Fast Internet Access, fibre, Fixed Wireless, Foxtel, HFC, home network, home networking, iinet, internet, Internet Connected Security Systems, internet connection, internet speed, iPad, iphone, ISP, LAN, laptop, laptops, Local area network, NBN, netflix, networking, optus, pentanet, perth, phones, security systems, slow internet speed, Smart-Internet enabled TVs, sonos, stan, support, tablets, telstra, TPG, troubleshooting, video, WAN, WAP, WAPs, western australia, westnet, wi-fi, wide area network, Wide Area Network (WAN), windows, wireless internet, Wireless SpeakerSonos,  Video streaming services

NBN Subiaco – You may have to wait until 2020

Get high speed Internet Today? ….depending where you live in Subiaco! Some of you are going to have to wait until 2020.   Business and residents in Subiaco North have had their NBN connections delayed until at least July  to December 2020 after NBN company flipped 440,000 customers across 160 Australian suburbs from an HFC connection to FTTC (Fibre-to-the-curb) recently. Only 1 Western Australia suburb was in the list, Subiaco…. Subiaco North to be precise (see map above) As reported by IT News on April 20th, NBN have confined thousands of Residential and Business customers in Subiaco to the very back of the NBN queue by forcing them onto their latest NBN technology FTTC (fibre-to-the-curb). However Business customer do not have to wait until 2020 to get faster internet. The IT Guys can organise to have business grade fibre fitted to your building, with Internet speeds up to 500 mbps (see below) ….. much faster than NBN can deliver (max 100 mbps) If you are already connected to NBN you have 18 months from connection date before you lose the land line You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The date for deactivation of the copper land line for the suburb is as follows Subiaco (East) – 18/2/19 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or  Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? What are the alternatives to NBN? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN   Telephone and Internet Connections offered via Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call.   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: 6008, activation, adsl, Australia, broadband, business, deactivation, DSL, fibre, FTTC, HFC, home network, Internet Service Provider, ISP, LAN, modem, NBN, NBN Co, NBN Subiaco, networking, phone, phones, POS, subiaco, telephone, telstra, western australia

How to test your Internet Speed

How do you know if the Internet speed your receive in your home or office is good, bad or simply what you are paying for?   Depending on the internet plan you are paying for download and upload speeds of 5 mbps (ADSL) to 250 or 500 mbps (Fibre) can be expected. In Australia, in many ways you get what you pay for, but what happens when you are not getting what you pay for? How can you tell? How can you test? How can you improve the situation? How to test what internet speed I am currently getting? What Internet speeds should I be getting? What can I do to get what I am paying or pay to improve that service? 1.How to test what Internet speeds I am currently getting? Most Internet connections require a small box called a “modem” or “modem-router” that converts the outside signal to an internet signal. If the technology being used is HFC, then you will also have an NBN Connection box If you use ” mobile-broadband” the broadband routers pick the signal up via radio waves from mobile phone towers and are referred to as 3G, 4G or 5G networks. The wireless broadband modem may look like the above. To get a true picture of the Internet speed being received, your computer needs to be connected to the modem or modem-router using an “ethernet-cable” as follows. Connecting to the modem via Wi-Fi will not give a true indication as to the modem or the internets true performance. Only run the test via Wi-Fi if you have no other alternative and make sure the test device is as close to the modem as possible. or using a Laptop/Notebook   Once you have a computer connected to the modem via an ethernet cable, open up any internet browser and navigate to https://www.speedtest.net and click “GO” The speed-test will begin and will return three results as shown below. PING DOWNLOAD SPEED  and UPLOAD SPEED The PING speed test also know as “Latency” is a measure of the quality of the internet connection and in general the lower the PING speed, the better the quality of the line. This can be tested further a http://www.pingtest.com WHY SHOULD I NOT RUN THE TEST IF CONNECTED VIA WI-FI? When connected to a modem via an ethernet cable, the true Internet Speed can be tested. Connecting to a modem via Wi-Fi can reduce the speed by up to 90% depending on the distance between modem and computer, electrical interference from appliances, and objects such as walls and floors. Most ISP modems also have poor Wi-Fi capabilities but work flawlessly when connected via ethernet cable. Even when standing right next to the modem, the drop in speed can be significant compared to a “hard-wired” ethernet cable connection. 2.What Internet speeds should I be getting? If you live in Australia there are a number of ways you can receive Internet all are via an ISP (Internet Service Provider) or Telecom company. In urban areas you can normally access internet via copper cables, coaxial cables and fibre connections from the NBN Co or Independent Telecom companies using technologies such as FTTP, FTTN, NBN, Fibre or ADSL. Internet is also available wirelessly through mobile phone towers or Fixed-Wireless connections. In country areas the only choices available maybe via Fixed-Wireless, Satellite or Mobile Broadband with some far-flung properties still having to resort to ADSL connections over the old copper-telephone lines. NBN/FIBRE, HFC, FTTP, FTTC, FTTN, FTTB, NBN Fixed Wireless If you are an NBN customer, you can expect speeds as per the following article. According to NBN Company, at peak times the download speed should be no lower than 15mbps See the following article for more details Confused by NBN Plans? What are the alternatives to NBN? Non-NBN customers should refer to the plan you subscribed to to determine if you are paying for what you get but generally Download speeds differ greatly depending on the type of internet-connection you have and your distance from the telephone exchange or mobile tower. The following is a list of connection types and their typical connection speeds. ADSL Maximum speed of 22 mbps can be expected but most connections would be 10 mbps or less MOBILE BROADBAND Mobile Broadband is what your smart-phone uses to connect to the Internet when you are not in the house or work connected to Wi-Fi. It is commonly referred to as 3G or 4G or soon 5G. Although your phone has the facility built-in, on a laptop or PC you will need a “dongle” or “mobile-broadband modem“. Very good download speeds of 30 – 70 mbps can be achieved. FIXED WIRELESS There are a number of companies in Australia offering Fixed Wireless Internet Services and the Internet speeds they offer often surpasses those offered by other NBN technologies.   SATELLITE In country areas your only Internet options maybe Fixed Wireless or Satellite Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh 3. What can I do to get what I am paying for or how do I pay to improve that service? REMEDIES TO FIX SLOW INTERNET SPEEDS 1) Replace your modem if more than 3 years old Technology marches on pretty quickly these days. It’s cost efficient to replace your modem to a new one every few years. How to test my modem. Does it need replacing? 2) Reboot your Modem/Router/NBN Box at least once per week It’s the stock advice, but it solves an astonishing number of problems. And if you have an NBN Connection box also restart that at the same time as restarting your modem 3) Check for Modem Firmware Upgrades Regularly Manufactures often have newer firmware or drivers for modems than what comes with the device. Ensuring you are using the latest firmware can often improve both the stability and speeds of your modem. 4) Upgrade to a faster Internet Plan There are 4 NBN speed-tiers available, which one are you subscribing […]

Beat the boredom. How to watch BBC, ITV, Netflix USA in Australia during lockdown

Run out of things to watch on Australian Netflix, Prime, Foxtel, ABC, SBS, 7,9 & 10? Even before my coronavirus-self-isolation it was increasingly difficult to find new programs to watch in Australia (especially if your looking for something humorous and light-hearted) Yet the content does exist…. if you live in the UK or Ireland, even the US. There is an endless supply of TV content you can watch from the UK and the US, as long as you can get past the geo-restrictions. “What are geo-restictions?” – Due to international copyright laws, some TV content is only allowed to be viewed in certain countries. It is “geo-restricted“. If it is detected that you are trying to view content from a country outside of a geo-restriction … ie an Australian user trying to view British Programs, your attempts will be blocked. This is done because each computer has an invisible “IP Address” which gives out the country and sometimes the city that you or your ISP (Internet-Service-Provider ie Telstra, iiNet, Optus etc.) are located, making it easy to geo-restrict access. A ludicrous law in this day of global-consumption but until the entertainment industries gets over itself, Australia will continue to be a backwater in terms of what-we-get-to-see and when-we-get-to-see-it because of geo-restrictions. You may have experienced such censorship yourself while trying to access SBS or ABC iView from your hotel in Bali, Hong Kong or Thailand with images such as these. Access to overseas TV content (or Australian content while overseas) is available by using a VPN (Virtual-Private-Network) A VPN, or virtual private network, is a secure tunnel between your device and the internet. VPNs are used to protect your online traffic from snooping, interference, and censorship. A typical use of a VPN is to provide secure internet access between company servers and home computers using Microsoft RDC (Remote Desktop Connection) VPN’s can also act as a proxy, allowing you to mask or change your location and surf the web anonymously from wherever you want. In this way it is used to fool the source of a website or content streamer into believing the source user is from another IP address, one already located close-by or at least in the same country. In this way, content that would normally be inaccessible to users outside of that country becomes available because the source website believes it is being accessed from within that country. Effective VPN clients are NOT Free but not that expensive either. There are a number of companies that advertise FREE VPN’s and some work for a limited time, but they are all trying to sell you their paid VPN service. Rather than struggle with Free VPN services and browser add-ins such a Hola, we recommend purchasing a tried-and-test VPN client VPN Guru lists it’s top 6 VPN clients as Express VPN, NordVPN, UltraVPN, SurfShark, Cyber Ghost, SafeVPN and Privacy Web Going with #1 choice, We tried and tested Express VPN One Express VPN licence allows you to install the client on up to 5 devices be that Windows, MacOS, iOS. We installed on an iPad and a Mac computer and both worked very well, with one or two caveats Downloading the ExpressVPN desktop app To get started, go to ExpressVPN.com and select the Get Started option at the top. A single ExpressVPN subscription comes with easy-to-use apps for every device you own. Mac, Windows, Android, iOS, Linux, routers etc Pick the plan you want, add your email, and enter payment details. Note that ExpressVPN offers a 30-day money back satisfaction guarantee. If applying via the Apple App store or Google Play, you may also get a 7 day free-trial. Click Join Now. Next, choose a password or accept the one generated for you. (Be sure your password includes a few extra characters, numbers, and plenty of characters in upper and lowercase.) You will then receive an activation code. Keep this in a secret place – meaning, not on a sticky note on your desktop. Installing ExpressVPN on desktop Installing ExpressVPN is easy on a desktop or laptop – although there are a few extra steps compared to the mobile client. For the desktop, download the client and install it. The good thing about a client like ExpressVPN is that it is remarkably easy to install and configure. You’ve actually already done the hardest steps – choosing your plan and adding payment details. With the client, sign-in using the account you just created. Enter your activation code. Decide if you want to launch a startup and if you want to send a crash report and other data to improve the product. Your next step is the most important one of all – selecting the location of the server. If you wish to access TV channels in the UK, choose a UK server, if US channels, choose a US server etc. Click the big power icon to connect. This will make your Internet connection secure. Once you connect with ExpressVPN, the app will run in the background and there’s nothing more to do to use the VPN, although you can configure features and change settings. You may notice a decrease in Internet speed while the VPN is switched on, so it maybe recommended to only have it switched on while requiring it. However, if you are using the VPN simply to make your connections secure, choose the home location closest to you. Downloading the ExpressVPN mobile app Like any good service, ExpressVPN is available both on Apple iOS and Android – in fact, it tops our list of the best Android VPN apps – and the client works like any other app. With the mobile app, you have the choice to start a seven-day trial. You can find it at the App Store or Play Store, or you can simply visit the ExpressVPN website to look for the mobile install. Once you find the app, verify that the logo matches what you see on the ExpressVPN site (a V logo with wings). This is important […]

Ubiquiti Dream Machine

Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: dream machine, home network, ubiquiti, UBNT, wi-fi, wifi

Help

Self Help Resources   How to fix a computer that will not start, freezes, hangs or is very slow How to fix common Microsoft Windows problems How to fix common Microsoft Office and Outlook problems How to fix common Apple iMac, Macbook problems How to fix common Network/Internet problems How to Work Remotely with Office 365 An Essential Guide to Working from Home Blog/FAQ   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: help, internet help, mac help, office help, self help, windows help

How to work from home while self-isolating due to CORONAVIRUS (SARS-CoV-2) pandemic

How to work from home while self-isolating due to CORONAVIRUS (SARS-CoV-2) pandemic If you have an office-based job which involves working with emails, computer programs and using a telephone to talk to customers and fellow workers, then your job could easily be carried out from home, as long as you have a reasonable fast internet connection. This also assumes that your employer has the technological infrastructure in place to allow you to tele-commute. The old-fashioned and most insecure way of working from home is by using Microsofts Remote Desktop Connection (RDC) using Remote Desktop Protocol (RDP), where you “dial-in” to your work desktop from a home computer. RDP/RDC is a known vulnerability and is an easy target for hackers and cyber-criminals. If this is the only option available it should be configured using a virtual private network (VPN) connection which provides a secure connection to your work network via the internet. Creating a VPN involves configuring network settings at the workplace and on each computer that will be connecting to the work network. The process is time consuming and expensive to setup. A more costs-effective, scalable and secure solution is as follows using “the cloud” The required technology isn’t expensive and can be easily setup, if it is not already in place. It merely involves moving emails and data into “the cloud” Most tech-savvy employers have been using this technology for many years but for others, the fear of “the-cloud” has held them back and they are still reliant on POP or IMAP emails, on premise servers and PABX phone systems. How to move data, emails and telephones into the cloud 1. Upgrade office software to Office 365 Business versions, including Microsoft Office Hosted Exchange email accounts. 2. Move files and local data into Microsoft SharePoint cloud data storage (which is included in Office 365 Business versions such as Exchange Online, Business Premium etc.) 3. Use Office 365 Business built-in collaboration tools, such as Microsoft Teams (Skype for Business) to chat, have online meetings/video conference and share documents.  Microsoft teams is a hub for teamwork. It’s an app that helps you pull together as a team. And work together using chat instead of email It’s a work space where you and your team can securely edit files at the same time and see likes and mentions and replies with just a single tap. Ii’s a place that your team can make its own by adding notes, websites and apps and because it’s in the cloud it let’s everyone work together no matter where they are 4. Switch to a Hosted PABX telephone system with VOIP handsets.   These steps allow employees to access emails and files from their home computers, laptops and smartphones and once they have relocated their office telephone handset to their home and plugged into the internet, to answer and make calls as if they were seated at their office desk. The IT Guys WA and Hybrid ICT have carried out the above for many of our clients which has given them the ability to send their staff home and self-isolate while still continuing to work as normal. If you would like this to happen at your company, please contact us for an obligation free quote on support@itguyswa.com.au or call 08 6365 5603 or support@hybridict.com.au or call 08 6245 2117 Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page Tags: business, business pabx, business premium, cloud, Cloud Data Storage, collaboration, coronavirus, coronavirus self quarantine, COVID-19, covid19, email, Exchange Online, hosted exchange, hosted PABX, how to work from home, HYBRID ICT, internet, microsoft, Microsoft SharePoint, office 365, Office 365 Business, office hosted exchange, online meetings, pandemic, rdc, rdp, Remote Desktop Connection, Remote Desktop Protocol, SARS-CoV-2, self isolation coronavirus, sharepoint, skymesh, skype, Teams, tele commute, telecommute, telecommuting, The Cloud, virtual private network, voip handsets, vpn, work at home, work from home, work from home coronavirus, work from home due to coronavirus, work from home perth, working from home, working from home coronavirus, working remotely coronavirus

Top 6 issues encountered by Australian’s when moving to NBN

NBN Issues Solved – Top 6 issues encountered upon moving to NBN The transition to NBN from copper (traditional) telephone lines including ADSL Internet and Fax Services, is a major life-changing issue for many Australian seniors.   The older we get, the harder we find it is to change. Having grown up with ADSL internet and copper-line (land-line) phones, senior Australians are struggling with the changeover to NBN services.   Unfortunately, nobody has a choice in the matter, copper-line (Telstra) technology is being phased out and NBN, just like death and Taxes, is an inevitability. However, just because the old copper-line based system is being disonnected, it does NOT mean you have to move to NBN. There are alternatives. If you DO NOT need a telephone handset (land-line) , you can consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Having supported and fixed hundreds of issues regarding NBN and Senior Australian’s, we have come up with a “what-to-expect” guide, that many people encounter during and immediately after moving to NBN. The Top 6 issues encountered by Senior Australian’s when moving to NBN NBN Modem Required for Internet and/or Phone calls NBN-Compatible handset required to make calls Internal telephone sockets now redundant NBN internal connection location may not be same as current New modem means changing Wi-fi password on all devices NBN service maybe slower than current ADSL   1. You will need a new NBN compatible modem to receive Internet and Telephone Calls There are different NBN technologies being used across Australia, you dodnt have a choice in which one you have, this has already been pre-determined by NBN. The Possible Technologies you may have are as follows: Fibre to the Premises (FTTP) Fibre to the Building/Node (FTTB & FTTN) Fibre to the Curb (FTTC) NBN™ Wireless NBN™ HFC NBN™ Satellite Fibre to the Premises (FTTP) FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Building/Node (FTTB & FTTN) Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper telephone lines in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Curb (FTTC) Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper telephone lines but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. NBN™ HFC Australian suburbs connected to the Pay-TV (Foxtel) Network in the 90s will be connected to NBN using the existing HFC (coaxial) network as follows. HFC is regarded as the 2nd best technology available after FTTP. NBN™ Wireless and NBN™ Satellite In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows. Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh Even if you did not need a modem before (because you did not have the internet) you will need one now and if you currently have one, it will probably need replacing for an NBN compatible one. 2. If you want to keep your “Land-Line” and receive telephone calls, you will need a new NBN-Compatible handset. Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem. 3. If you currently have telephone points in various rooms, these are now useless and cannot be used.Companies such as “Uniden” supply “wireless” handsets that can be used anywhere in your house as long as they are within range of the “base-station” which plugs into the NBN Modem.Use these instead of traditional handsets. 4. NBN Co may install your new connection in a different location to your existing modem. The incoming NBN connection will enter your house by either: a) One of your current telephone points or b) In the case of HFC connected areas, they use existing pay-TV/Foxtel point, that connects to an “NBN Connection Box” If an existing point does not exists, the NBN technician will install a new one, usually at a convenient location for them but not always for you. NBN Co, have to make an effort to locate your incoming NBN connection in a location that is convenient for you, so if you want the connection to be where your modem is, insist on it and do not let the technician install it in an inconvenient location. 5. A new modem, means a new Wi-Fi signal, so printers, scanners, iPads, iPhones, TV’s, tablets and laptops will need to be connected to the new network Wi-Fi may not now reach into areas that you could previously receive Wi-Fi If the new incoming connection is not near where your old modem was located, you may find this inconvenient. It maybe that devices such as TV’s, iPads, Printers, Scanners, Computers and Laptops, may no longer be in range of the new modem.Because of the new modem, each device will need to be reconnected to the new wifi network, so you may find you are suddenly unable to connect to the printer or the internet.If you connect your modem to […]