Telephone and Internet Connections offered via Mobile Phone Networks

Mobile Broadband If you use a smart-phone you are already using mobile-broadband to receive emails, messages and browse websites. Mobile-Broadband is similar to NBN-Wireless Internet in the fact that Internet and Telephone services are transmitted over radio-waves from the nearest mobile tower. A big advantage of using mobile-broadband is the fact that access is immediate (once you have purchased a mobile internet post-paid or pre-paid service from a Telecomm provide). No need to wait for a technician to install cables or dig up the road. Mobile-Broadband can also be described as Wi-Fi Internet, Cellular Internet, Mi-Fi, 3G/4G/5G Internet which are all terms that describe accessing the Internet on a Computer, Phone or device using the same radio waves that mobile phones use. Connecting to the Internet via Mobile-Broadband  is widely available and offered bt Telecom companies such as Telstra, Optus, Dodo etc. 3G is an older (slower) technology mostly now superseded by 4G and soon to be superseded by 5G technology which is many times faster again. Mobile Internet (Mobile-Broadband) is available as a pre-paid or post-paid service but unlike NBN or Fixed Wireless, it is generally charged by the data used. It is rare to find an “Unlimited-data” Mobile-Broadband Plan. There are 4 ways you can use Mobile-Broadband in Australia Using a USB-Dongle connected to the USB port of a computer Using a “MI-FI” device or “Mobile Router” Some iPads, Laptops, Surface, Notebooks have a removable “SIM” card that allows them to receive Mobile-Broadband directly without the need for 1 or 2 above.This is also known as Long-Term Evolution (LTE) technology. By “tethering” using your mobile smart-phone as a mi-fi device and connecting to it by Wi-Fi Mobile-Broadband is easily and quickly available in most urban and country areas and adequate if you are an occasional user and/or there is no other alternative in your area. Using Mobile-Broadband for heavier usage such as streaming-video (Netflix, Stan, Foxtel, iView etc.) is more expensive than using an NBN service and should be considered carefully before you start receiving hefty bills. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Network and Internet Connection between Buildings

How to get Internet, Wi-Fi and Network between Buildings Need to get Internet, Wi-Fi and Network connectivity to buildings without the need for cabling? Ubiquiti Nanobeam is the answer. By employing Ubiquiti Nanobeam equipment, your home/office network can be connected to other buildings up to 15klms away at speeds up to 450 mbps   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies If you would like us to quote you on this or other networking solutions, please contact us as detailed below. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

WAP’s v Network Range Extenders/Boosters

Like most people who cannot get wi-fi internet unless they sit next to the modem, you have probably purchased devices that boost or extend the wi-fi range into other rooms. And like most people you wish you had not wasted your money. There are hundreds of “Wi-Fi Range extenders“, “Wi-Fi boosters“, “POE (Power over Ethernet)” devices available at your local electrical retailer and although many do help, they do not provide a complete solution that provides full-strength, secure, multi-user, wi-fi access over a wide area (including outdoors)   A properly configured WAP (Wireless-Access-Point) network provides seamless Wi-Fi access throughout buildings large or small by automatically switching to the WAP with the strongest signal, no need to keep manually switching between different wi-fi networks as you move from room to room. Some people try to get around this by configuring the extenders/boosters with the same name (SSID). This works as long as the signal from the modem and the extender do not overlap, if they do, network conflicts can occur and you can do more harm than good. The following article shows how: Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home for less than $1,000 If you would like the IT Guys to quote you on a WAP Network system in your home or office, please contact us for a free quote.   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page   Turn an existing smart-wired home to a Wi-Fi enabled one?

Network Design & Consulting services

Network Design & Consulting services to households, business clients, Architects, Designers and Builders for Smart Wiring of Homes and Offices. Wether you are building, designing, renovating or moving house/office The IT Guys can help with Networking, Internet and Wifi issues. Trouble Shooting Internet and Wi-Fi Testing and Consultancy Services Designing, Building and upgrading home and office Networks During the design phase of any house,  office build or renovation, the internet and networking requirements of the home or office need to be considered to ensure it is “future-proof”. This is often referred incorrectly as a “Smart-Home”or “Smart-Wiring” Architects often rely on their Electrical Contractors or the Builder for advise and more often than not will try and sell you a “Smart-Home” package from a “Smart-Home-Contractor” that specialise in “home technology solutions, smart wiring, home automation, one touch control, security systems, audio visual products” etc. Any Electrical Contractor can carry out “Smart (Ethernet) Wiring and cabling” but many prefer to sub-contract it out as they do not like terminating ethernet cables. Many Building companies attempt to sell clients an “Smart-Home” packages carried out by “Smart-Home-Contractors” which often offer solutions that are already 10 years out-of-date and do not meet the demands of a modern families internet and entertainment requirements. Many “Smart-Home” packages only offer “hard-wired” internet/home-networking solutions which DO NOT take into consideration the demands of multiple smart-phones, tablets, computers, sound-systems, security-systems, TV’s and streaming that all require high-speed wireless internet access throughout the whole house and often into gardens and out buildings. These contractors are still stuck in an era where everyone had a home-theatre and Foxtel was the only non-free-to-air solution, and the Foxtel signal needed to be piped through the house using multiple coaxial and HDMI cables and multi-room infra-red controllers. In 2017 there are a multitude of entertainment options available in addition to traditional Foxtel and Free-to-Air TV. All require fast internet streaming services and offer simultaneous streaming on multiple TV’s and devices. Hard wiring coaxial and HDMI cabling throughout the house is ancient technology, as are the requirements for multiple “Sonos-Boost” devices. The IT Guys (WA) offer consulting services to Clients, Architects, Designers and Builders to make sure the technologies to be deployed (Computers, Servers, TV’s, Home Theatres, Telephones, Alarms etc) are the correct ones to meet the clients needs. We turn basic electrical wiring plans – Into detailed networked wiring plans including specifying the equipment to be employed The IT Guys also provide cost estimates on the preferred equipment including supply and final setup (if required) using the best networking and sound systems. If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on 08 6365 5603 and we will see if we can help. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

How to increase mobile network signal in home or office

Do you have to step outside your house or office before you can make or receive mobile phone calls? There is a solution in Australia, its called VoWiFi (Wi-Fi Calling) The solution uses your home or office wi-fi network to make phone calls when the phone cannot access the mobile phone tower (quite common in houses with metal roofs). Am I eligible for Telstra Wi-Fi Calling (VoWiFi)?  To be eligible for Wi-Fi Calling, you need to: To be a Telstra Mobile Phone Customer Have a Telstra approved Wi-Fi Calling compatible device. (see below) Have  VoLTE (i.e. 4G Voice Calls) enabled on your device. Ensure you have updated to the latest software. Turn on Wi-Fi Calling in your settings on your device. See the full FAQ here Find our more information here Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Home Networking

Need Network, Internet and Wi-Fi testing/fixing in Perth? The IT Guys (WA) are experts in Network, Internet and Wi-Fi design, installation and troubleshooting. In addition to our FREE articles and advice in our Blog on Internet, Wi-Fi and Networking, including our Self Test Internet Performance Guide we also offer a paid consultancy and testing services across the Perth Metro area. We can help with the following: Having Problems with your ISP? Having Problems with your internet speed and reliability? Having Problems getting Internet and Wi-Fi throughout your home or office Having Problems with your Sonos Speaker system? On-Site Internet and Wi-Fi Testing and Consultancy Services   Having Problems with your ISP? If you have been experiencing ongoing problems with your ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs. Internet Service Provider Perth Having Problems with your internet speed and reliability? If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your computer. If those tests prove inconclusive we may need to visit your home to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings. Having Problems getting Internet and Wi-Fi throughout your home or office? In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur. Having Problems getting Internet and Wi-Fi throughout your home or office? We offer 4 solutions: Wi-fi Problems?   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet Having Problems with your Sonos Speaker system?   On Site Internet and Wi-Fi Testing and Consultancy Services We offer on-site call-out service with a call out fees from $90 (see full suburb list here) which includes travel time and 15 minutes onsite work. The call-out-fee is required to be paid in advanced and if our technician takes more than 15 minutes onsite, you will be required to pay for the extra time taken plus the cost of any materials. For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent. If you would like to know more or to book a call or site visit, call us or email support@itguyswa.com.au Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Network Support Services

Network Support Services Networks come in all shape’s, sizes and complexity. From simple Local Networks in the home or home office (known as LAN’s – Local Area Networks), to medium sized networks in a typical business situation to large scale networks covering multiple offices, buildings, cities and even countries (known as WAN’s – Wide Area Networks) No matter how large or small your business or home network setup is, we can assist you in any way you wish, to make sure you get the connectivity you require within your budget and in a timely manner. The IT Guys can assist in Network Design, Network Construction and Network Maintenance and Network Support of LAN’s and WAN’s plus advise and setup of Cloud Network storage and solutions. Network Construction (Wired Networks, Wireless Networks, Ethernet over Power Networks, Smart Wiring, Cloud and Virtual Networks) Network Feasibility Network Design Network and Construction Pricing Network Construction Project Management, Network Roll out and Commissioning Network Maintenance Testing, Upgrading and Replacement of Network Equipment including Routers, Switches,  Hubs, Modems, Wireless Access Points, Wi-fi Boosters, Wi-fi Repeaters Network Systems Audit Check The IT Guys offer a FREE 1 hour comprehensive Computer Systems Audit check on site at your office or business premises including a detailed Network Systems Audit. In this time we will examine your systems and provide a free report on their status, health and provide recommendations on how they can be improved or made more efficient (if necessary). If your company would like to take advantage of this offer, please contact us here. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies If you would like The IT Guys(WA) to analyse, test and advise you on how to fix any of the above issues, click on Internet and Wi-Fi Testing and Consultancy Services where we offer paid remote on on-site services. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Networking and Internet Solutions

Networking and Internet Solutions A solid Internet connection and networked computers and printers are the cornerstone of any home or office, and depending on your location you may have several options from which to choose, but networking is about more than just Internet Access. The IT Guys can connect your entire home or office including peripherals from printers to projectors using a Local Area Network (LAN) made up of wired (Ethernet Cables) and wireless (Wi-Fi) Access Points (WAPs) and even your office to other offices using a Wide Area Network (WAN) by means of NBN, Ethernet, Fibre, Cable (HFC) or ADSL connections…. more The IT Guys (WA) are experts in Network and Internet design, installation and troubleshooting. We can assist with the following services either remotely or on-site. Internet Testing and Consultancy Services Wi-Fi Troubleshooting Network Design & Consulting services Internet and Networking Support Services We can troubleshoot and test your existing system either remotely or on-site. Having Problems with your Telephone Company or ISP? If you have been experiencing ongoing problems with your Telephone Company or ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs or we can set you up with Pentanet NBN or Fixed Wireless Internet. Having Problems with your internet speed and reliability? If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your network. If those tests prove inconclusive we may need to visit your office to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings. We can test and provide quotes to churn, provide access or upgrade to any of the following Internet Services: See Here: What types of Internet connections do I have in Australia? Having Problems getting Internet and Wi-Fi throughout your home or office? With the explosion of Wi-Fi enabled devices (iPad, Tablets, laptops), smart-phones (iPhone, Android, Windows), Smart-Internet enabled TVs, Video streaming services (Netflix, Stan, Foxtel), Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems, Fast Internet Access is now often required in every room and corner of the office.   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet   If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on 08 6365 5603 and we will see if we can help. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Wi-Fi Internet Extenders

Boost and Extend Wi-Fi Internet through your house or office up to 500% with the latest MESH technology. The AmpliFi™ HD (High Density) Mesh Router can be used as a stand-alone router or with other AmpliFi™ Mesh Routers for multi-hop, self-healing wireless coverage and enhanced range. For a typical home, the router alone delivers maximum throughput to meet your streaming and gaming demands with lag-free performance. The Router features an innovative and simple design with an intuitive touchscreen display. A mobile app is available for iOS and Android platforms for instant setup and easy management. AmpliFi is available as a Standalone HD Mesh Router (simply plug it into the back of your existing modem and create a Wi-Fi network 400% to 500% more powerful than your average Telstra, iiNet or Optus supplied router) or as a part of a Mesh kit including Router and two mesh points. Standalone AmpliFi HD Mesh Router (AFI-R) is great for powerful coverage in an average sized space. Additionally, the standalone mesh router can be a powerful tool when added to existing AmpliFi hardware. Range: 10,000 Sq Ft. AmpliFi HD System (AFI-HD): this kit includes a router base station and two wireless super mesh points for maximum Wi-Fi coverage throughout your home. Range: 20,000 Sq Ft. Reviews: Forbes, BGR, The Wall Street Journal, Gadget Review, PC Magazine, ARS, Design Milk, Geek Dad Recommended Setup for Average Homes Our recommendation in most homes is to simply start with 1 x Standalone AmpliFi HD Mesh Router (AFI-R) per floor and see how much coverage this provides. Mesh Points can be added as required if extra coverage is required. Purchase Now $259 inc GST for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… to be collected from our office and self installed* $269 inc GST (includes $10 postage) for 1 x Standalone AmpliFi HD Mesh Router (AFI-R)… drop shipped to your Australian address and self installed* $349 inc GST ($259 + $90 Installation fee within 10k of Subiaco, WA) for 1 x Standalone Amplifi HD Mesh Router (AFI-R)… to be installed by our technician (Monday-Friday, 10am to 4pm). Please call to arrange appointment. *we include up to 15 minutes telephone/remote support per purchase. To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone and Internet Connections offered via Independent Telecomm Companies

Besides Australian NBN and Mobile Broadband services, Fibre and Fixed Wireless Internet Services are also available Many fibre and wireless networks such as those owned by Telstra and Optus, were purchased by NBN to form part of the NBN Network some years back. However, many independent communications networks still remain offering fibre and wireless internet too commercial and residential customers. Fibre Networks Commercial Fibre Networks in Australia have existed for many years, especially in the CBD areas of state and federal capitals. These private fibre networks also extend down major highways and into commercial and industrial areas in competition with existing Telstra and NBN. Dedicated High-Speed Fibre networks to commercial customers are offered by companies such as Vocus and TPG with speeds of 100/100, 500/500 or 1000/1000 available. However, there are also many “resellers” of Telstra, Vocus or TPG networks, so when speaking to a potential ISP, be sure to ask them if the network is their own or if they are reselling or onselling on behalf of one of the above. Fixed Wireless Networks Fixed-Wireless Internet requires an aerial, antenna or dish on your roof to point to another dish or tower some distance away. It is only available if there is a line-of-sight connection. In Perth, Bunbury and Geraldton in Western Australia two companies Pentanet and Node1 offer independent fixed-wireless internet services as described in the following video. If you are looking for an Internet-Only service (no telephone calls) and do not require a land-line telephone Pentanet Fixed Wireless may be for you. To see what services are available at your address click here and enter your address here To order Fixed-Wireless Internet or to switch providers, download the Fixed Wireless Internet form here, complete the form and email to info@pentanet.com.au or post to Pentanet, 2/8 Corbusier Place, Balcatta WA 6021. Plans start at $59 per month. This should NOT be confused with NBN-Fixed-Wireless. Check the websites of Fixed-Wireless-ISPs such as these to find out if there is coverage in your area and the cost of equipment required to access the service. Summit Internet provide Fixed Wireless Internet Services in Victoria and Countrytell do the same in NSW, Kern WIFI and Superloop in South Australia, RocketNetworks service Sydney, Melbourne and Perth. Fixed-Wireless Internet uses a modem connected to the roof aerial, antenna or dish. Your current modem maybe sufficient or your Fixed-Wireless ISP may provide one. If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems? Other Internet Solutions Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone and Internet Connections offered by NBN

NBN (National Broadband Network) Telephone and Internet Services Every Australian residence and business should be able to access Telephone and Data (Internet) services using an NBN service depending on your location. To find out what is available at your location, enter your address into the following web page: https://www.nbnco.com.au/ Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem. If you DO NOT need a telephone handset, you can consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Technologies offered by the NBN are as follows Fibre to the Premises (FTTP) Fibre to the Building/Node (FTTB & FTTN) Fibre to the Curb (FTTC) NBN™ Wireless NBN™ HFC NBN™ Satellite Fibre to the Premises (FTTP) FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Building/Node (FTTB & FTTN) Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper telephone lines in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Curb (FTTC) Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper telephone lines but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. NBN™ HFC Australian suburbs connected to the Pay-TV (Foxtel) Network in the 90s will be connected to NBN using the existing HFC (coaxial) network as follows. HFC is regarded as the 2nd best technology available after FTTP. NBN™ Wireless and NBN™ Satellite In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows. Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh   Confused by NBN Plans? What are the alternatives to NBN? If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the NBN modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems?   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Telephone & Internet

Telephone and Internet options in Australia By 2021 most residential customers in Australia will have been moved off the traditional copper-line based ADSL internet services and onto wired or wire-less internet and telephone technologies. As an NBN Accredited Adviser, The IT Guys WA and Hybrid ICT can make that transition easier. Traditional ADSL Internet and Telephone setup in Australia Traditionally, many Australian’s have been receiving telephone calls and Internet services through the copper telephone lines (land-line) that were owned by Telstra. HFC (Foxtel) Connected Areas If your suburb was connected to the pay-tv network (Foxtel) in the 90’s, you may have been receiving telephone calls using the copper network plus Foxtel using the HFC Network (co-axial cable) as per illustration below And if you are a cable-Foxtel subscriber your house would be connected as follows: Non-HFC Foxtel users received the Foxtel data through a Satellite dish. New Solutions for receiving Internet and Telephone calls in Australia There are now 3 main ways to receive Internet and Telephone calls in Australia via: The NBN Network (National Broadband Network) Mobile Phone Network (3G, 4G, 5G) offered by major Telecomm’s companies such as Telstra, Optus, Vodaphone, TPG etc. Independent Telecomm companies (Fibre and Fixed Wireless) See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies Home Networking Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Wi-fi Problems?

Having Problems getting Internet and Wi-Fi throughout your home or office? In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur. We offer 4 solutions: Solution 1:  In an existing smart-wired house, Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution 2: Replace Ethernet wall plates with in-wall Wireless Access Points (WAPs) Another solution is to replace the existing ethernet wall-plates socket with a wall-mounted WAP. (in-wall-wap) which provides room-wide wi-fi and includes 4 ethernet ports hidden at the base of each unit. Simply replacing existing ethernet wall plates with Ubiquiti in-wall plates, turns each wall-plate into a Wi-Fi hotspot and provides strong Wi-Fi up to 25m from each wall plate.   If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Solutions 3 The WAP’s resemble a small flying-saucer and range in size from 160 to 200mm diameter. The WAP’s are strategically located at various points through the house, to provide a strong Wi-Fi signal into the required areas. If the house or office has already been smart-wired or had ethernet wall-plates installed previously, the WAP’s can be plugged into the existing wall-plate … and placed on a floor, under a table or in a cupboard, out of sight. Solutions 4 …but ideally on the ceiling to provide maximum coverage. Connect Unifi WAP’S to ceiling at strategic locations   See our solutions for small units up to multi-storey large homes, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors   Having Problems with your Sonos Speaker system?     On Site Internet and Wi-Fi Testing and Consultancy Services We offer on-site call-out service with a call out fees from $45 (see full suburb list here) plus the time on site analyzing and fixing the problem. For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent. If you would like to know more or to book a call or site visit, call us or email support@itguyswa.com.au Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to check if iPhone/iPad is backing up to iCloud

iPhone and iPads automatically backup your essential data to your iCloud account in case of an emergency. Is your iPhone or iPad doing so? No matter what iPhone or iPad you have, when you create a iCloud or iTunes account, Apple automatically provide you with 5GB of FREE iCloud storage. The allowance is for backing up the iPhone/iPad essential data to allow for setting up or recovering a device, such as contacts, SMS, iMessages, Ringtones and where space allows, your Photos and Videos. However, if you exceed your iCloud allowance, your iPhone/iPad ceases to backup that data until you purchase a larger allowance or free up some space. If you see any of the following messages, you could be in big trouble if you lose or damage your iPhone/iPad How to check when your iPhone/iPad was last backed up On an iPhone or iPad Settings -> iCloud > Backup or Settings > [Your Name] > iCloud > iCloud Backup   If you don’t have a recent backup, plug your phone into power, make sure your connect to Wi-Fi and click on “Back Up Now” Hopefully the backup will start and you have enough available iCloud storage to complete the operation. If not you have a number of options. Purchase more iCloud Storage Free up space on your iPhone/iPad Free up Cloud Storage Space Backup to a Computer using a lightening cable (see below) If none of these options are suitable, The IT Guys (WA) can free up space and have your data transferred to an External Hard Disk Drive I have plenty of iCloud space available, why is my iPhone/iPad still not backing up to iCloud? You are not logged into an iCloud account (you may have changed or lost your password) Your iPhone/iPad does not regularly connect to a home or work Wi-Fi network when on charge. iCloud account is damaged or corrupt The operating system (iOS) on iPhone or iPad needs updating. If you have issues such as the above, bring your iPhone/iPad to The IT Guys (WA) and we can sort out the issues for you. Other Resources Backing up iPhone or iPad using iCloud How to backup an iPad How to backup an iPhone Backing up iPhone or iPad using iTunes on a Mac or a PC   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Computer Help & Support – Perth

Computer Help & Support to Perth, (WA) and Western Australia The IT Guys (WA) offer Computer Help and support services from our workshop, remote support or onsite support to Windows and Apple Computers and Networks with fully dual-qualified experts. We offer support in a number of ways, listed in order of costs (cheapest first): Workshop Repair (Subiaco, Western Australia) Remote Support (Worldwide) Mobile/Onsite Repair (Perth Metropolitan area) Emergency 24/7 Callout Service (Perth Metropolitan area) Break-Fix Ad-Hoc (Pay-As-You-Go) Support If you have a simple one-off IT computer or IT related issue that requires resolving then you can simply do any of the following without any ongoing commitment: Call into our workshop in Subiaco and talk to a technician Monday-Friday: 9AM to 5PM Saturday: CLOSED Sunday: CLOSED or Call us on 08 6365 5603 and speak to a technician or leave us a message on our answering service (24 hour service) or Send us an email to support@itguyswa.com detailing the nature of your problem All our technicians are fully qualified by Microsoft and Apple and very easy to speak to. They are West-Aussies born and bred or speak English as a first language. We offer Workshop , Triage, Testing & Assessing and Repairs, Testing and Assessing, Remote Support, Onsite Support and Call Outs   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page