Here is what our clients are saying about us


Helpful on the phone and in person. Excellent updates while my computer was being looked at. Fast turnaround. Have recommended you to a few people already and will continue to do so. Great business to deal with.

T Carlino

Feb 2021


Work completed promptly and very reasonable rates. Very Satisfied.

G Lee

Jan 2021


Good job performed efficiently. Thank you

E Canute
Jan 2021


Happy with the level of service and professionalism.

Company: CP Yao & Asociates

Jan 2021


What I’d really like to do is thank the team for accommodating my request at somewhat short notice. I was in Perth from regional WA only for a short time over Festivus and the team were able to source the new parts and repair my iMac. Big thanks to Brock and John. Have a great New Year team!

N Harrison
Dec 2020


Prompt and polite service. Good communication when the task proved to be more than anticipated.

C Baker
Dec 2020


The service was great. I suffered a slow and erratic computer for months and tried every thing I knew to it, but eventually brought it to you. You fixed the immediate problem and suggested a better fix – new hard disk and it has been a miraculous change. I am now enjoying using the computer again. I should have brought it to you months ago. I have recommended your services to friends. Thanks

L White

Dec 2020


Very impressive service, will be back.

S DeGuara

Dec 2020


The service provided by Lawrence was very helpful, and seems to have solved the problem, even though he doubted it would. So, a bonus!

T Errington

Dec 2020


Lawrence did a wonderful job – thank you!

S Wishaw

Nov 2020


Keep on doing what you are doing. I can’t fault you.

M Young

Nov 2020


I was very grateful to Brock who served us and gave us two 8Gb Ram chips for our 27″ 2020 iMac for only $108 total. We successfully inserted the chips into our new computer and now have 24Gb of Ram. Brock also gave us a tip on how to install them. He said install them in this order: 4Gb, 8Gb, 4Gb, 8Gb. I was grateful for that information because I would have installed them as 4,4,8.8. Apple would have charged us $300 for only 8Gb extra so you gave us a great deal. Eventually I will be bringing you my old mid 2011 computer. I must confess that it was my wife who inserted the chips with her steady hand because I have a tremor and was unable to insert them myself.

R Hulbert

Oct 2020


Please pass on my thanks to Laurence for solving about three problems in less than fifteen minutes. I had been putting up with these issues for months, and it is such a relief to have them fixed.

Thank you for a wonderful, friendly and efficient service.

G Fiegert
Oct 2020


Very professional.
Definitely will use your services again.

F Wandek

Oct 2020


yes the technician i had was very good,i was very pleased unfortunitly i have forgotten his name
thank you
S Tymms
Oct 2020


I would like to say that I’m very happy with the service I received on Monday. My computer is running much better now- better than it has in months.

I dropped it in after Austin Computers gave me a bit of a run around. Lawrence had it fixed and ready to go within the hour which suited me perfectly.

Please pass on my gratitude.

K Mazzer

Oct 2020


Great service again (especially Curtis who reviewed my queries) and Lawrence for welcoming me on arrival.

Many thanks again.

C Stewart
Sept 2020


I wanted to thank Curtis for his excellent service and patience helping me with email set up and queries I had with my new device at the beginning of August.

I also wish to thank Brock for handling my initial enquiry over the phone regarding the services you offer.

L Chapple
Sept 2020


Please tell the guys, especially Curtis, that I am very satisfied with your service.
In the past I have used MACWORX in Joondalup but your friendly and helpful service surpasses theirs. I will return to you in the future if needed.

Thanks again.

Regards,
Peter

Sept 2020


Thank you to the IT Guys Team as a whole, the possibility of losing all my work was stressful and the efficiency of the team was fantastic.

Being IT challenged myself, I never felt silly for asking questions and they all went above and beyond to retrieve my old data and set up my new computer in record time.

Thanks again!

J Ostaszewskyj
Sept 2020


Picked up the machine last night and give it a run…

Really very impressed with the upgrade. I think my major concern was that, after changing so much stuff that I would have to dive in and try to remember all the passwords and etc but Lawrence nailed it and apart from the extra performance it was as promised – just the same look and feel as before.

I will be recommending a colleague to the service for the same treatment.

Cheers

David
Sept 2020


I would like to thank Brock for his excellent service the other day, as it turned out it wasn’t my computer but a fault at Bigpond. He has enabled me to receive my emails without going through bigpond.

Totally happy with the service I received.

Regards
L Morrison
Sept 2020


Thanks for your work, all going well with my computer.
Regards
R Fittock
Aug 2020


I was very happy with the service provided. Prompt and efficient.

Thanks,

B Farrant
Aug 2020


I dealt with Lawrence and he was great. Very patient and explained things well. I’m very happy.
So much so I have already bragged at work and a work colleague is purchasing the family 365.
Keep up the great work.
cheers
A Morelli
Aug 2020


This is Gill with the dodgy back-up drive from yesterday. Thank you for taking the time to sort it out for me. My successfully backed up last night.
I appreciated your patience with me and the back-up drive.
Cheers,
Gill
Jul 2020


Just wanted to say we were happy with the service we received on a recent service visit to our place. The tech knew what he was talking about and the solution he has provided has produced initial results.

Regards
Brett

July 2020


Thanx guys for your great service. Fast and professionnel and saved us a lot of trouble!
V CRroll
July 2020


Brook was efficient and competent. He was on time, got the job done and identified a problem I will need to follow up on. I would happily recommend him to other potential clients.

Regards, Paul
July 2020


Yes very happy with the work done by Brock.
Quick, efficient and professional.

Murray Rosa

July 2020


I am an older, hard of hearing, computer user lacking in IT confidence and expertise, yet was at no stage made to feel foolish. In fact my experience with your staff at IT Guys was extremely positive. At the drop off and pick up times I spoke to two young men (names unknown) who were both extremely pleasant and made every effort to assist me. The technician, Curtis, with whom I had two or three conversations, was, again, very pleasant, very clear in his speech and easy to understand.
I was satisfied with the service and would have no hesitation with recommending your business or availing myself of your expertise again should the need arise.

I Chidlow
July 2020


I’d just like say that I am very happy with the service I received from Lawrence yesterday. I am very happy with the courteuos service I received. My computer seems to be working like new again.

Thanks so much.

A Coppens
July 2020


I was very satisfied with the service of your technician which acted and communicated promptly.
I will recommend your service if the opportunity comes in the future.

Best regards

Bruno
July 2020


I was very happy with the service provided by Curtis – he was professional and approachable. I will definitely be recommending the business to any of my friends should they need ITSupport or help.

Many thanks,
Rita Clarke
July 2020


I had brock drop by to sort out my Sonas which had stopped working. He was very pleasant and new his stuff. We even did some infrastructure simplification and removed some non essential hardware.
In the end, all working again better than before and with less stuff.

He has quoted me on the sale and installation of a Ubiquiti 3 pak Mesh Router which I am considering. A single wireless router in one corner of the house is not really cutting it and I have never had an extender live
Up to it’s promises.

Cheers, Gavin.
Jun 2020


Thanks to Brock for help on Friday morning.

Nice guy. On time. Knew what he was doing. Very efficient. All going well.

Much appreciated.

K Taylor
Jun 2020


Fast and efficient. Friendly and helpful.
Regards P Gadeke

June 2020


I dealt with Curtis. He was efficient, knowledgeable and courteous. Great service thank you
Peter
June 2020


Great service, very very helpful (as opposed to my husband who is a senior softwear engineer) – I will definitely recommend and come back if I need more help

Thankyou Joanna

May 2020


I just want to thank your team for an awesome job on my laptop. I’m impressed with how quick it took and very happy with the , I’m even happier with the professional and friendly staff. I dealt with Laurence he was very knowledgeable and helpful.

Thanks again and kind regards.

Francis

May 2020


Charles Hoernemann

Awesome service! Had my iMac fixed (LCD screen ) within a couple of hours. The IT guys keep their armies! Full marks 👍

27 Feb 2020



 

I recently engaged with you to have a PC repaired and wanted to send my thanks for your excellent service. I had experience very poor service with another (large and well known) provider who were unable to fix my problem (a power supply replacement), suggesting that I needed to buy a new PC from them, after having my PC for over 2 weeks. Your guys diagnosed the issue within a couple of hours, with a repair turn around of only a day or so. Needless to say I was very impressed, and will recommend you to others.

Paul Luckas, International Centre for Radio Astronomy Research
The University of Western Australia (Perth, November 2019)


You may remember a few weeks ago you put a 1TB ssd and more ram into my 2010 27″ iMac. This email is just to let you know that I am really happy with the results. The iMac is now faster than my late 2013 laptop, which was top of the line with an SSD when I bought it. Definitely happy I upgraded and didn’t buy a new iMac.

Murray (Perth, October 2016)


Local, Reliable Service

The IT guys have been able to provide our business with local, reliable assistance with everything from retrieving lost data and setting up new PC and Mac systems, right through to office networking. I wouldn’t hesitate to recommend them.

Alison Smith, Facility Manager, (Perth, October 2014)


Expert, reliable and friendly service.

Look no further the IT Guys are the experts to sort all your computer issues efficiently.

Erica Salih, Executive Assistant(Perth, September 2014)


I was greatly impressed

I would reply by Gmail (if I knew what that was) and I certainly do not have a Facebook account. So I will reply directly. I was greatly impressed by Tim and his expertise in getting me out of the mess I had got myself into. I was most grateful both to him and to Chris Brogan who recommended your firm.

Kevin Hammond (Perth,November 2014)


Fantastic service at an affordable price!

All my lost data including photos was retrieved within an hour. Highly recommended.

Lara Powell (Perth, July 2014)


Friendly service above and beyond all expectations!

I am pretty much a dinosaur as far as computers are concerned (started too late!) but the IT Guys are always so understanding and fix my computer problems so quickly. I cannot speak too highly of John’s friendly and efficient service and attention. I recommend The IT Guys to all my friends–the ones who have computers! ( I live in a Retirement Village!).

Beverley Barry (Perth, October, 2014)


Great service

Great knowledge about IT related things, good advice and very friendly people as well.

Yuri Beckers  (Perth, May, 2014)


They are very professional and don’t like a problem to beat them.

I contacted the IT Guys in , Perth to assist with a connection problem on my laptop. They spent a lot of time trying to fix the problem, obtained a new jack and did loads of testing. They are very professional and don’t like a problem to beat them.

Tony Hughes (Perth, October 2014)


The staff at IT Guys are friendly and helpful.

I was made to feel welcome the minute I walked in the door, which considering IT stuff overwhelms me, was a great feeling. John helped me recover some files I had accidentally deleted, which I was very grateful for.

L-A Shibish (Perth, October 2014)


Very quickly fixed all the problems on my laptop

All problems were quickly fixed on my laptop which I hadn’t been able to use properly for a few months. It was fixed within a couple of hours, so a very fast service and lovely people who know their stuff! I wish that I’d sought them out sooner!

Hannah Brown (Perth, September 2014)


 Nice people and very helpful

I would recommend the IT guys to anyone.

Jane Carr (Perth, September 2014)


Expert, reliable and friendly service.

Look no further the IT Guys are the experts to sort all your computer issues efficiently.

Erica Salih – Future Living Trust (Perth, September 2014)


Good service and owner/manager very friendly and welcoming

Good quick service

Kelvin Mcdermott (Perth, September 2014)


The IT Guys care about computers

I contacted the IT Guys in Subiaco, Perth to assist with a connection problem on my laptop. They spent a lot of time trying to fix the problem, obtained a new jack and did loads of testing. They are very professional and don’t like a problem to beat them.

Jan Omara (Perth, September 2014)


Great service, knowledgeable staff

The staff at IT Guys gave helpful information to allow my computer to work again at least for a while. However it became too slow to function and I had a new computer purchased.

Michelle Ho (Perth, September 2014)


Quick response and quick fix

Recommend calling these guys – they are there to help and quick to identify problems

Margaret Stowell (Perth, September 2014)