APPLE COMPUTER TECHNICIAN JOB – Full Time/Part Time – Subiaco, Perth, Western Australia

HELP WANTED – Computer Technicians – Full Time/Part Time – Subiaco, Perth, Western Australia

Duties and Responsibilities

* Receipt of customer equipment, triaging and documenting issues reported

* Diagnosis and repair of devices in and out of warranty

* Diagnosis and resolution of software problems

* Accurate documentation and recording of all repairs

* Updating customers with progress

*  Liaising with Apple administrative and technical support

*  Maintaining a clean, safe and professional environment

The Ideal Candidate

In this role, you should be able to demonstrate the following:

*  Passion for Apple products and technologies

*  Have a passion for customer service

*  Demonstrate a methodical approach to solving problems

*  Excellent write and verbal communication skills with strong attention to detail

*  Ability to read and interpret service manuals

*  Ability to work independently as well as part of a team

*  Professional phone manner

*  Maintain professional appearance

*  Being enthusiastic and have a positive attitude

*  Ability to multitask and prioritise work

*  Be eager to constantly learn, keep up to date with technology and maintain  certifications

Other considerations

  • ACMT (APPLE CERTIFIED MACINTOSH ) accreditation is essential
  • Experience configuring, deploying and supporting Windows/Linux based PCs would be highly regarded
  • Some off-site work may be required (so driving licence essential)
  • Applicant must be currently residing in Perth with current work visa (not student or bridging) or residency

Application Conditions

(Failure to meet application conditions we result in not making the shortlist.)

  • Full CV required including previous work history, qualifications and hobbies. in PDF format
  • Covering letter explaining while you feel you are suited to this role and reasons for leaving last or current position. In PDF format.
  • Application by email only to …any attempt to call or visit the office will not be looked upon favourably.

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