If Cloud backup is not available or your data for backing up exceeds your iCloud data allowance, backing up to a PC or Mac using a cable, maybe your only option
You firstly need to connect your iPhone or iPad to the Mac or PC using an Apple or compatible “Lightening Cable” which has a standard USB connector on one end and an Apple Lightening cable on the other.
Your iPhone or iPad would have been supplied with such a cable when you purchased it, the same cord you use daily to recharge your iPhone or iPad and looks something like this
In addition to charging your iPhone or iPad, this cable is also used for transferring data for updates, backup and restoring.
Connecting the cable to an iMac
Connecting the cable to a Macbook or Windows Laptop
Connecting the cable to a Windows PC Tower or Desktop
If iTunes does not start automatically, manually start it from the menu. If detected your device should appear automatically in the iTunes interface. iTunes will detect the name and capacity of your devices, the current operating system (iOS) and the update status.
Under the heading “Backup” you are given the choice of backing up to “iCloud” (see above) or to “This Computer” (see below)
For the purpose of this exercise, select “This Computer” and click the “Backup Now” button.
Backing up your device to your computer commences, just accept the default prompts and your Music, Contacts, Photos and Apps will be backed up to your computer.
If you wish to backup on a regular basis you will need to repeat this exercise at regular intervals. You can then recover your device to any one of those backups
If you need assistance in checking the above and performing the updates, give us a call on 08 6365 5603 and make an appointment to come and see us.
Need more help?
Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.
If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at email@example.com or call:
For instant remote control sessions, follow the instructions found on this page