Beware Fake Telstra Refund Scam

Are you a Telstra Customer? Then please be made aware of the Fake Telstra Refund Scam email that we almost fell for today.

Fake-Telstra-Refund-Bill

Here is how it goes…. you receive what looks like a genuine e-mail bill from Telstra, with the subject line of  “Your Telstra bill For Account 2000133647550 is refunded” informing you that you’ve been double billed and that you are due for a refund.

The email supposedly comes from Telstraemailbill717 @ online.telstra.com

Clicking on the blue “Login to My Account” button, takes you to :

http://testra0006-001-site1.1tempurl.com / 01myfe/ which is a very cleverly disguised phishing website built to look like a genuine Telstra page but is not. Any genuine Telstra webpage would be from telstra.com or telstra.com.au

Fake-Telstra-Refund-Bill-login-page

The site does not need your genuine Telstra account email or password and will work with any email address or password, taking you through to this credit card page where your full personal details are stolen

Fake-Telstra-Refund-Bill-creditcard-page

What gave away the scam for us is the data gathering questions asked such as “Credit Card Limit” and

Fake-Telstra-Refund-Bill-creditcard-page-2

 

…. Date of Birth details ….. .

If you have seen this email in the last few months and have applied for a refund, it means your credit card details have been compromised.

  1. Call your bank immediately and cancel the credit card you may of used.
  2. Check your recent Bank and Credit Card statements for fraudulent transactions and report them to the bank.

This information will allow scammers to steal your identity and scam you further in the future. The scammers will use this information to attempt to gain access to your bank accounts and credit card accounts.

Although the IT Guys have just come across this particular scam, it appears it has been doing the rounds for some time.

Please click on any of the link below to see further reporting on this and other Telstra Scams.

 

Phishing email alert re: Fake Telstra bills

http://www.businessinsider.com.au/this-telstra-phishing-scam-is-tricking-lots-of-people-2016-7

http://www.smh.com.au/technology/gadgets-on-the-go/telstra-customers-scammed-with-fake-refund-email-20160705-gpzeje.html

https://www.facebook.com/Telstra/posts/10151631288704315

https://crowdsupport.telstra.com.au/t5/Billing-Payments/Scam-emails/td-p/144336

http://www.hoax-slayer.net/fake-telstra-bill-emails-again-being-used-to-distribute-malware/

https://www.telstra.com.au/support/category/email/manage/phishing-or-hoax-email-scams

http://www.news.com.au/technology/online/hacking/fake-bills-sent-to-tens-of-thousands-of-telstra-customers/news-story/6663beca2232c8c15b879e5c0762b692

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6118 2601 
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