iPhone and iPads automatically backup your essential data to your iCloud account in case of an emergency. Is your iPhone or iPad doing so?

No matter what iPhone or iPad you have, when you create a or account, Apple automatically provide you with 5GB of FREE .

The allowance is for backing up the iPhone/iPad essential data to allow for setting up or recovering a device, such as contacts, SMS, iMessages, Ringtones and where space allows, your Photos and Videos.

However, if you exceed your , your iPhone/iPad ceases to backup that data until you purchase a larger allowance or free up some space.

If you see any of the following messages, you could be in big trouble if you lose or damage your iPhone/iPad

icloud storage full

icloud storage full

manage icloud storage

How to check when your iPhone/iPad was last backed up

On an iPhone or iPad

Settings -> iCloud > Backup


Settings > [Your Name] > iCloud >


icloud backup now

If you don’t have a recent backup, plug your phone into power, make sure your connect to Wi-Fi and click on “Back Up Now”

Hopefully the backup will start and you have enough available iCloud to complete the operation. If not you have a number of options.

  1. Purchase more iCloud Storage
  2. Free up space on your iPhone/iPad
  3. Free up Cloud Storage Space
  4. Backup to a Computer using a lightening cable (see below)
  5. If none of these options are suitable, The IT Guys (WA) can free up space and have your data transferred to an External Hard Disk Drive

I have plenty of iCloud space available, why is my iPhone/iPad still not backing up to iCloud?

  1. You are not logged into an iCloud account (you may have changed or lost your password)
  2. Your iPhone/iPad does not regularly connect to a or work Wi-Fi network when on charge.
  3. iCloud account is damaged or corrupt
  4. The operating system (iOS) on iPhone or iPad needs updating.

If you have issues such as the above, bring your iPhone/iPad to The IT Guys (WA) and we can sort out the issues for you.

Other Resources

Backing up iPhone or iPad using iCloud
How to backup an iPad
How to backup an iPhone
Backing up iPhone or iPad using iTunes on a Mac or a PC


Need more help?

Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at helpdesk@itguyswa.com.au or call:

08 6118 2601 

Microsoft Silver Cloud Partner

For instant remote control sessions, follow the instructions found on this page


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