Computer Ransom Lockout – new twist to Microsoft Support telephone scam
Computer Ransom Lockout twist
This is an update on our article “If you get a phone call from Microsoft – It is a SCAM… this is what to expect” where we explained that If you get a phone call from a technician (usually with an Indian accent) BEWARE.
There is a new twist to the scam which we heard of this week.
The call happened and went as previously reported and as usual the technicians demand a small cash payment to fix the PC but this time when the user REFUSED to pay, they “locked” his PC and deleted the restore points making it impossible to restore the system to an earlier time.
They left him with a phone number to contact if he wanted the password to unlock his PC. They of course want your credit card details in return.
The Person and phone number requested was Brad Watson, Technical Manager, Microsoft Melbourne, telephone 03 9005 6652 ….. if you have been requested to call this number, BEWARE it is a SCAM.
The person who this happened to contacted the Police and the Consumer Department but neither were interested in pursuing the matter further? Surely the least they could do is trace the phone number???
This article by Stephen Shardine offers a number of technical solutions but the only surefire way is to backup all your personal data and to re-install windows. Now there is 4 tot 8 hours of your life your never going to get back 🙁
Here are some links that further detail and warn you of the SCAM
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