iMac Repairs – Apple iMac Repairs

iMac Repairs required in Perth?

Is your iMac running very slow, not starting or behaving  poorly?

imac all models

 

The IT Guys specialise in repairing all iMac computers in Perth and Western Australia, with all repairs carried out by Apple Certified Technicians.

We do not repair iPhones,  iPads, iPods or iWatches but can assist you with setting them up (configuration), re-installing, updating, connecting to iCloud etc.

If your Apple iMac is slow, non-responsive, not starting or is not behaving or performing as it once we may be able to fix that problem

In all cases we cannot do anything or quote prices until we have ‘Tested & Assessed’ your device in our workshop.

You will need to bring or deliver your device to our workshop at 315 Rokeby Road, Subiaco between the hours of 9am and 5pm, Monday to Friday or between 9am and noon on Saturday.

No appointment is necessary.

Please note a $66 non-refundable ‘Test & Assess’ fee will need to be paid on leaving your device with us. We need to have your device for a minimum of 1 business day to complete a thorough ‘Test & Assess’ process.

Upon completion of our ‘Test & Assess’ we will contact you and inform you of our findings. If we assess the repair will take longer than 30 minutes and may involve new hardware or software, we will quote you on the costs and request your permission to proceed. If we can repair within 30 minutes, or you decide not to proceed with a repair, or we cannot repair the device, there will be no more to pay, and you can collect your device during our business hours.

We may be able to make an onsite visit to your home or business; however, an additional “Call-Out” charge applies for travelling time to you and back to our workshop, plus the $66 ‘Test & Assess’ fee. We highly recommend bringing your Computer equipment to our office or posting it to us, as this will save you time and money.

Purchasing New Computer and Transferring programs and data

Quite often we may advise our clients that their Apple iMac will be cheaper to replace, rather than repair. We do not sell new Apple equipment but will guide you in the choices available and from where they can be purchased.

However, we can assist you with the setup, transfer of data and programs from your old Mac to the new one.

Common Apple Hardware Issues

Common Apple hardware problems that we encounter include:

Hard-Drive (HDD) drive issues – (especially if over 3 years old) HDD’s can be replaced or can be upgraded to a Solid-State-Drive (SSD) for more speed and reliability and a 5 year warranty. Prices start around $300.

If you see an image such as the above and the Mac does does not progress, start or go away, it is most likely a Hard-Drive (HDD) ,OS (Operating System) or Mother-Board issue. The only way to be certain is to bring the computer to us for “Test & Assess” purposes.

How to Fix Apple’s Spinning-Wheel-Of Death (SWOD)spinning wheel of death

If you are experiencing, the Mac Spinning Wheel of Death (SWOD)? AKA “Spinning rainbow pinwheel” , “Spinning ball”, “Spinning wheel”, “Spinning beach ball” (as shown above) this can be due to a number of issues, click here for likely causes and some solutions

RAM (Memory) issues

RAM or Memory can be replaced or upgraded to 4GB, 8GB, 16GB, 32GB or even more depending on the model. As long as your computer has a minimum of 4GB (ideally 8GB) this should not slow your computer down unless you are working with graphically intense programs such as image or video editors.

Power Supply (PSU) Issues

The power supply component of the computer can fail due to age, or after a power surge or lightening strike. This is often evident when no lights, fan or flickering occur when trying to turn the device on.

The PSU can be replaced on iMacs under 5 years old by Apple. Older models have to be fixed with second-hand parts, usually from overseas. However, second hand parts come without warranty and may last a few days or continue to work for years.

The PSU on Macbook’s are built into the mother-board and require a full motherboard replacement which is not usually an economic solution.

Graphics Card (GPU) Issues

Lines on the screen can indicate a failed GPU. These can be replaced by Apple if under 5 years old by Apple. Older iMac models have to be fixed with second-hand parts, usually from overseas. However, second hand parts come without warranty and may last a few days or continue to work for years.

The GPU on Macbook’s are built into the mother-board and require a full motherboard replacement which is not usually an economic solution.

Motherboard Issues

If the mother-board (main circuitry board) or processor have failed they can be replaced by Apple if under 5 years old.  Otherwise we advise the computer will be uneconomical to repair.

Second hand motherboards from overseas (USD 400 – 500) are available, but these are “refurbished” boards by non-apple suppliers and there is no guarantee that they will work initially or after a few months, so we recommend NOT replacing a failed motherboard but purchasing a new computer.

LCD Screen Issues

These can be replaced by Apple if under 3 years old or we can source second-hand parts, usually from overseas for older models. However, second hand parts come without warranty.

Common Apple Operating System Issues

should-i-download-el-capitan

Many common type of Mac Repairs are problems associated with the Operating System  (OSx or MacOS) which may have become corrupted, infected with a computer virus or malware, an OS updating issues or even suffering from the-blue-screen-of-death or kernel-panic.

A very common Mac issue happens when upgrading the Apple Operating System (OSx) to a newer version such as MacOS High Sierra or Mojave

If you see an image such as this (above) and it does not progress or go away, the OSx upgrade has not been successful and will need to be re installed completely.

It could be as simple as not having enough RAM for the latest OSx or your older computer may not be compatible with the latest OSx. Upgrading the OS on an old HDD can be enough to make the HDD fail. Only by bringing in the computer for Testing & Assessing (see above) can the issue be properly diagnosed and repaired

 

We fix any of the following Macintosh operating systems from  Mac OS X v10.0 (Cheetah), Mac OS X v10.1 (Puma), Mac OS X v10.2 (Jaguar), Mac OS X v10.3 (Panther), Mac OS X v10.4 (Tiger), Mac OS X v10.5 (Leopard), Mac OS X v10.6 (Snow Leopard), Mac OS X v10.7 (Lion), OS X v10.8 (Mountain Lion), OS X v10.9 (Mavericks), OS X v10.10 (Yosemite), OS X El Capitan, MacOS Sierra, MacOS (High-Sierra) to the latest MacOS v10.14 (Mojave)

Many problems can be fixed yourself, here are some self-help guides to common problems:  …..see more here in Hints and Tips section

See Also

Apple Computer  –   Processor

iMac G3/233 Original – Bondi (Rev. A & B)233 MHz PowerPC 750 (G3)

iMac G3/266 (Fruit Colors)266 MHz PowerPC 750 (G3)

iMac G3/333 (Fruit Colors)333 MHz PowerPC 750 (G3)

iMac G3/350 (Slot Loading – Blueberry)350 MHz PowerPC 750 (G3)

iMac G3/400 DV (Slot Loading – Fruit)400 MHz PowerPC 750 (G3)

iMac G3/400 DV SE (Slot Loading)400 MHz PowerPC 750 (G3)

iMac G3/350 (Summer 2000 – Indigo)350 MHz PowerPC 750 (G3)

iMac G3/400 DV (Summer 2000 – I/R)400 MHz PowerPC 750 (G3)

iMac G3/450 DV+ (Summer 2000)450 MHz PowerPC 750 (G3)

iMac G3/500 DV SE (Summer 2000)500 MHz PowerPC 750 (G3)

iMac G3/400 (Early 2001 – Indigo)400 MHz PowerPC 750 (G3)

iMac G3/500 (Early 2001 – Flower/Blue)500 MHz PowerPC 750cx (G3)

iMac G3/600 SE (Early 2001)600 MHz PowerPC 750cx (G3)

iMac G3/500 (Summer 2001 – I/S)500 MHz PowerPC 750cx (G3)

iMac G3/600 (Summer 2001)600 MHz PowerPC 750cx (G3)

iMac G3/700 SE (Summer 2001)700 MHz PowerPC 750cx (G3)

iMac G4/700 (Flat Panel)700 MHz PowerPC 7441 (G4)

iMac G4/800 (Flat Panel)800 MHz PowerPC 7445 (G4)

iMac G4/800 17-Inch (Flat Panel)800 MHz PowerPC 7445 (G4)

iMac G4/800 – X Only (Flat Panel)800 MHz PowerPC 7445 (G4)

iMac G4/1.0 17-Inch (Flat Panel)1.0 GHz PowerPC 7445 (G4)

iMac G4/1.0 15-Inch “FP” (USB 2.0)1.0 GHz PowerPC 7445 (G4)

iMac G4/1.25 17-Inch “FP” (USB 2.0)1.25 GHz PowerPC 7445 (G4)

iMac G4/1.25 20-Inch “FP” (USB 2.0)1.25 GHz PowerPC 7445 (G4)

iMac G5/1.6 17-Inch1.6 GHz PowerPC 970 (G5)

iMac G5/1.8 17-Inch1.8 GHz PowerPC 970 (G5)

iMac G5/1.8 20-Inch1.8 GHz PowerPC 970 (G5)

iMac G5/1.8 17-Inch (ALS)1.8 GHz PowerPC 970* (G5)

iMac G5/2.0 17-Inch (ALS)2.0 GHz PowerPC 970* (G5)

iMac G5/2.0 20-Inch (ALS)2.0 GHz PowerPC 970* (G5)

iMac G5/1.9 17-Inch (iSight)1.9 GHz PowerPC 970fx (G5)

iMac G5/2.1 20-Inch (iSight)2.1 GHz PowerPC 970fx (G5)

iMac “Core Duo” 1.83 17-Inch1.83 GHz Core Duo (T2400)

iMac “Core Duo” 2.0 20-Inch2.0 GHz Core Duo (T2500)

iMac “Core Duo” 1.83 17-Inch (IG)1.83 GHz Core Duo (T2400)

iMac “Core 2 Duo” 1.83 17-Inch (IG)1.83 GHz Core 2 Duo (T5600)

iMac “Core 2 Duo” 2.0 17-Inch2.0 GHz Core 2 Duo (T7200)

iMac “Core 2 Duo” 2.16 17-Inch2.16 GHz Core 2 Duo (T7400)

iMac “Core 2 Duo” 2.16 20-Inch2.16 GHz Core 2 Duo (T7400)

iMac “Core 2 Duo” 2.33 20-Inch2.33 GHz Core 2 Duo (T7600)

iMac “Core 2 Duo” 2.16 24-Inch2.16 GHz Core 2 Duo (T7400)

iMac “Core 2 Duo” 2.33 24-Inch2.33 GHz Core 2 Duo (T7600)

iMac “Core 2 Duo” 2.0 20-Inch (Al)2.0 GHz Core 2 Duo (T7300)

iMac “Core 2 Duo” 2.4 20-Inch (Al)2.4 GHz Core 2 Duo (T7700)

iMac “Core 2 Duo” 2.4 24-Inch (Al)2.4 GHz Core 2 Duo (T7700)

iMac “Core 2 Extreme” 2.8 24-Inch (Al)2.8 GHz Core 2 Extreme* (X7900)

iMac “Core 2 Duo” 2.4 20-Inch (Early 2008)2.4 GHz Core 2 Duo (E8135)

iMac “Core 2 Duo” 2.66 20-Inch (Early 2008)2.66 GHz Core 2 Duo (E8335)

iMac “Core 2 Duo” 2.8 24-Inch (Early 2008)2.8 GHz Core 2 Duo (E8235)

iMac “Core 2 Duo” 3.06 24-Inch (Early 2008)3.06 GHz Core 2 Duo (E8435)

iMac “Core 2 Duo” 2.66 20-Inch (Early 2009)2.66 GHz Core 2 Duo (E8135)

iMac “Core 2 Duo” 2.66 24-Inch (Early 2009)2.66 GHz Core 2 Duo (E8135)

iMac “Core 2 Duo” 2.93 24-Inch (Early 2009)2.93 GHz Core 2 Duo (E8335)

iMac “Core 2 Duo” 3.06 24-Inch (Early 2009)3.06 GHz Core 2 Duo (E8435)

iMac “Core 2 Duo” 2.0 20-Inch (Mid-2009)2.0 GHz Core 2 Duo (P7350)

iMac “Core 2 Duo” 2.26 20-Inch (Mid-2009)2.26 GHz Core 2 Duo (P7550)

iMac “Core 2 Duo” 3.06 21.5-Inch (Late 2009)3.06 GHz Core 2 Duo (E7600)

iMac “Core 2 Duo” 3.33 21.5-Inch (Late 2009)3.33 GHz Core 2 Duo (E8600)

iMac “Core 2 Duo” 3.06 27-Inch (Late 2009)3.06 GHz Core 2 Duo (E7600)

iMac “Core 2 Duo” 3.33 27-Inch (Late 2009)3.33 GHz Core 2 Duo (E8600)

iMac “Core i5” 2.66 27-Inch (Late 2009)2.66 GHz Core i5 (I5-750)

iMac “Core i7” 2.8 27-Inch (Late 2009)2.8 GHz Core i7 (I7-860)

iMac “Core i3” 3.06 21.5-Inch (Mid-2010)3.06 GHz Core i3 (I3-540)

iMac “Core i3” 3.2 21.5-Inch (Mid-2010)3.2 GHz Core i3 (I3-550)

iMac “Core i5” 3.6 21.5-Inch (Mid-2010)3.6 GHz Core i5 (I5-680)

iMac “Core i3” 3.2 27-Inch (Mid-2010)3.2 GHz Core i3 (I3-550)

iMac “Core i5” 2.8 27-Inch (Mid-2010)2.8 GHz Core i5 (I5-760)

iMac “Core i5” 3.6 27-Inch (Mid-2010)3.6 GHz Core i5 (I5-680)

iMac “Core i7” 2.93 27-Inch (Mid-2010)2.93 GHz Core i7 (I7-870)

iMac “Core i5” 2.5 21.5-Inch (Mid-2011)2.5 GHz Core i5 (I5-2400S)

iMac “Core i5” 2.7 21.5-Inch (Mid-2011)2.7 GHz Core i5 (I5-2500S)

iMac “Core i7” 2.8 21.5-Inch (Mid-2011)2.8 GHz Core i7 (I7-2600S)

iMac “Core i5” 2.7 27-Inch (Mid-2011)2.7 GHz Core i5 (I5-2500S)

iMac “Core i5” 3.1 27-Inch (Mid-2011)3.1 GHz Core i5 (I5-2400)

iMac “Core i7” 3.4 27-Inch (Mid-2011)3.4 GHz Core i7 (I7-2600)

iMac “Core i3” 3.1 21.5-Inch (Late 2011)3.1 GHz Core i3 (I3-2100)

iMac “Core i5” 2.7 21.5-Inch (Late 2012)2.7 GHz Core i5 (I5-3335S)

iMac “Core i5” 2.9 21.5-Inch (Late 2012)2.9 GHz Core i5 (I5-3470S)

iMac “Core i7” 3.1 21.5-Inch (Late 2012)3.1 GHz Core i7 (I7-3770S)

iMac “Core i5” 2.9 27-Inch (Late 2012)2.9 GHz Core i5 (I5-3470S)

iMac “Core i5” 3.2 27-Inch (Late 2012)3.2 GHz Core i5 (I5-3470)

iMac “Core i7” 3.4 27-Inch (Late 2012)3.4 GHz Core i7 (I7-3770)

iMac “Core i3” 3.3 21.5-Inch (Early 2013)3.3 GHz Core i3 (I3-3225)

iMac “Core i5” 2.7 21.5-Inch (Late 2013)2.7 GHz Core i5 (I5-4570R)

iMac “Core i5” 2.9 21.5-Inch (Late 2013)2.9 GHz Core i5 (I5-4570S)

iMac “Core i7” 3.1 21.5-Inch (Late 2013)3.1 GHz Core i7 (I7-4770S)

iMac “Core i5” 3.2 27-Inch (Late 2013)3.2 GHz Core i5 (I5-4570)

iMac “Core i5” 3.4 27-Inch (Late 2013)3.4 GHz Core i5 (I5-4670)

iMac “Core i7” 3.5 27-Inch (Late 2013)3.5 GHz Core i7 (I7-4771)

iMac “Core i5” 1.4 21.5-Inch (Mid-2014)1.4 GHz Core i5 (I5-4260U)

iMac “Core i5” 3.5 27-Inch (5K, Late 2014)3.5 GHz Core i5 (I5-4690)

iMac “Core i7” 4.0 27-Inch (5K, Late 2014)4.0 GHz Core i7 (I7-4790K)

iMac “Core i5” 3.3 27-Inch (5K, Mid-2015)3.3 GHz Core i5 (I5-4590)

iMac “Core i5” 1.6 21.5-Inch (Late 2015)1.6 GHz Core i5 (I5-5250U)

iMac “Core i5” 2.8 21.5-Inch (Late 2015)2.8 GHz Core i5 (I5-5575R)

iMac “Core i5” 3.1 21.5-Inch (4K, Late 2015)3.1 GHz Core i5 (I5-5675R)

iMac “Core i7” 3.3 21.5-Inch (4K, Late 2015)3.3 GHz Core i7 (I7-5775R)

iMac “Core i5” 3.2 27-Inch (5K, Late 2015)3.2 GHz Core i5 (I5-6500)

iMac “Core i5” 3.3 27-Inch (5K, Late 2015)3.3 GHz Core i5 (I5-6600)

iMac “Core i7” 4.0 27-Inch (5K, Late 2015)4.0 GHz Core i7 (I7-6700K)