Please observe the following social-distancing measures to ensure the safety of yourselves and our staff.
DROP OFF FOR REPAIRS AND UPGRADES
- IF OUR SHOP IS EMPTY, PLEASE ENTER OR WAIT OUTSIDE UNTIL THE CURRENT CUSTOMER LEAVES.
- UPON ENTERING PLEASE DISINFECT YOUR COMPUTER OR EQUIPMENT WITH THE WIPES PROVIDED AT OUR ENTRANCE
- COMPLETE LABEL(S) AND AFIX IT TO YOUR EQUIPMENT
- COMPLETE A JOB SHEET AND SIGN THE DOCUMENT, MAKING SURE TO INCLUDE A TELEPHONE NUMBER AND EMAIL ADDRESS AND DETAILED DESCRIPTION OF THE ISSUE YOU WISH US TO RESOLVE.
- LEAVE YOUR EQUIPMENT ON THE WORK BENCH, HIT THE BELL ONCE
- A TECHNICIAN WILL COME AND PICKUP YOUR EQUIPMENT, AND TAKE THE $66 TEST & ASSESS FEE. PAYMENT BY CARD ONLY
COLLECTIONS AND PICKUPS
- IF OUR SHOP IS EMPTY, PLEASE ENTER OR WAIT OUTSIDE UNTIL THE CURRENT CUSTOMER LEAVES.
- ENTER THE OFFICE AND HIT THE BELL TWICE
- A TECHNICIAN WILL APPEAR. PLEASE TELL HIM YOUR NAME AND HE WILL PRODUCE YOUR EQUIPMENT
- SIGN THE JOB SHEET, PAY ANY OUTSTANDING PAYMENT (CREDIT CARD ONLY) AND LEAVE THE OFFICE.
- ANY QUERIES OR CLARIFICATIONS CAN BE MADE BY TELEPHONE ONCE OUTSIDE OR BACK AT HOME
SITE VISITS /CALL OUTS
- IF YOU OR ANYONE AT YOUR WORKPLACE OR IN YOUR HOUSEHOLD IS SICK WITH CORONOVIRUS, COLD, FLU OR IS UNDER IMPOSED SELF-ISOLATION. PLEASE CALL US PRIOR TO THE TECHNICIANS ATTENDANCE.
- BEFORE ALLOWING THE TECHNICIAN IN PLEASE ENSURE THAT ANY EQUIPMENT THEY ARE LIKELY TO BE NEAR HAS BEEN PROPERLY DISINFECTED AND CLEANED.
- PLEASE ALSO OBSERVE SOCIAL DISTANCING RULES BY KEEPING A DISTANCE OF 2 METERS FROM THE TECHNICIAN WHILE HE IS AT YOUR PREMISES.
:opening-hours:
Updated: 29 March 2020
:jk:
How to work from home while self-isolating due to CORONAVIRUS (SARS-CoV-2) pandemic