Data Recovery 4

Data Recovery Perth – PC/Mac, HDD, USB, Email

We can recover most “deleted” or “inaccessible” data using our data recovery resources and we can make sure it never happens again

Computer Software (Microsoft Office etc) Operating Systems (OS) and Computer Hardware (PCs, Laptops, Macs, Printers, monitors etc) are easily replaced. Data is NOT.

data recovery on HDD

We have all become far too reliant on storing our favorite music, photos, address books, emails, appointments, bank statements, accounts etc on electronic devices such as PC’s Laptops, USB Flash Drives, External Hard Disk Drives (HDD) iPads and iPhones without ensuring we have an up-to-date copy or “backup” that we can turn to should something happen to those electronic devices.

If you accidentally delete something from your PC. Computer, Mac, USB or Mobile Device, the chances are that it has simply become inaccessible rather than lost and we will be able to help and recover the data using our Data Recovery tools and techniques. If you lose a file, stop using the computer immediately and bring it into us. Continuing to use the computer puts recovering the deleted file in jeopardy.

If you have had a Computer Hardware failure and your PC or Mac or HDD has failed (“crashed“) the problem maybe more severe but it may still be recoverable.

Often the Hard Disk Drive (HDD) will give early signs of failure before dying completely. The earlier you act once these sign occur, the higher the chance of NOT losing any data and it not costing too much to fix.

If you wait until there is a complete disk failure or you keep using your computer, then chances of recovery are much slimmer and the cost to attempt so will be much higher.

6 Tell-Tale-signs your Hard Disk Drive (HDD) is failing and needs replacing ASAP


    • Slowing Down Computer, Frequent Freezes, Blue Screen Of Death
      These are very unspecific signs that can be caused by a million different things. However, regardless of what the issue behind these symptoms is, it is recommended that you immediately make a backup and get your Computer, PC or laptop checked by The IT Guys (WA) or another suitable professional.


    • Your PC, Computer, Mac or HDD starts to make strange grinding, clicking  and thrashing noises?
      That could mean your drive is beyond repair. If you’re hearing strange noises then act very quickly—you probably don’t have much time.


    • Corrupted Data
      You start to find files that fail to open and are corrupted even though they saved without errors or if files suddenly disappear.


    • Accumulation Of Bad Sectors
      Bad sectors are areas of the hard drive that do not maintain data integrity. They are automatically masked by the operating system and thus hard to identify, especially if large amounts of the disk are currently in use. If you actually run into bad sectors, however, that certainly is a bad sign


    • If your PC, Computer or HDD is older than 6 years… it is on its way out …read more
      Hard Disk Drives older than 6 years old have a 50% chance of imminent failure. Do you really want to risk it?


    • Mac Tell-Tale Signs of Disk Failure
      On a Mac, if you see the following images on startup and they do not go away or complete, or you regularly see the “spinning wheel of death

spinning wheel of death






Cost of Data Recovery

It is impossible for us to give an accurate estimate as to the likelihood or cost of recovering lost or corrupt data without first examining the device, computer, hard drive or USB stick.

For that you will need to bring us the device and leave it with us for 24 to 48 hrs for us to test and assess the device. You also need to pay a non-refundable $66 fee when you leave it with us. If we cannot recover any data or it is a simple fix that will take us no more than 30 minutes, there is nothing more to pay. If we need to spend extra time to recover the data or replace a part, then we will call and ask your permission before continuing.

Our location and opening hours can be found here. No appointments necessary.

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here or call:

08 6365 5603 
Alternatively click on the Green “Help” button in the bottom right hand corner of the screen and leave a message.

The IT Guys are authorised Microsoft Partners and as such can supply and support all Microsoft Office Products Microsoft Silver Authorised Partner

DELL Authorised Partner

For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

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4 thoughts on “Data Recovery

  • Ailie


    I was wondering if data recovery was possible in the following situation. Yesterday my phone (HTC One – 2 years old) died out of the blue – the screen froze and then the phone restarted constantly until the battery went dead. I was out at the time so did not get home in time to plug it into anything either to charge it or attempt to get data off it. The phone does not appear to charge now and is not detected by the phone software on my laptop. I haven’t been too bad at backing up my phone in the past but I just returned from overseas and there are other sentimental photos on the phone I had not thought to back up yet. Can anything be done?

    Thank you for your time.

    Kind regards,


    • IT Guy Post author

      It is possible to make some level of day recovery on phones….. but not much? Thats the problem with solid state memory

  • Julie

    PC guys who my brother thought could help me were unable to and recommended contacting you.

    I have a Seagate external hard drive that was dropped and though my computer is trying to read it and it sounds like it is trying to access the unit all I get is the usb symbol that says you can remove it safely…. it has all my personal files Medical, Will, Photo’s etc. brought programs and many graphic images and copies of my paintings and a lot more that I really don’t want to lose that I need recovered.

    I am only on disability so finances are stretched can you help me ?

    The top cover of the hard drive was opened by computer IT specialist in hopes of that it had an adapter and may been able to be retrievable with the adapter removed but even removing the adapter they had no luck in retrieving files as it was not readable still by them and they felt something may have come loose and they didn’t want to cause more damage by opening it up further they to said to contact you guys.

    • IT Guy Post author

      Please bring it by our office and we will attempt to do a data recovery. If the heads have crashed it will not be possible but without being able to test it we can tell. We are open M-F 8am to 5.30pm

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