Do you have a “Land-Line” Telephone? or know an elderly friend or relative that does?

We daily either hear of an elderly customer falling foul of a telephone scammer or we are asked to fix computers that have been “hacked” by someone calling on a land-line and claiming to be from “Telstra” or “Microsoft”

There are two easy solution that are both free FREE.

  1. Rip the phone out of the wall and use a mobile phone for all calls. (it cost money to call a mobile phone so scammers are reluctant to do so)or
  2. If you are a customer, use “ Home Messages 101” (see below) for non- customers, install an answering machine.


Simply divert all calls to Home Messages 101, most scammers will not leave a message because they would then have to provide a return telephone number that you can report to the Police.

NON- Customers

Simply install a telephone answering machine, do NOT answer the phone, genuine callers will leave a message, frausters are less likely to do so.

You can then return genuine calls at your leisure and ignore the scammers and the telemarketers.

Need more help?

Covid-19 Update: as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at or call:

08 6118 2601 

Microsoft Silver Cloud Partner

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