Are you missing important emails because they keep going to the junk folder?

Although 90% of the emails in your junk folder are probably genuinely “junk” or “spam“, the occasional important and genuine will end up there.

The reasons for this are numerous and include suspicious attachments, being on a blacklist and in many cases a poorly configured server.

If you are running the latest version of Microsoft Office 365,  (for Windows) provides a very easy way way to “trust” or “un-block” genuine addresses.

Find the in your folder and click on it. Now with your do a “right-click” and a menu appears (see picture above), select “Junk” and another sub menu appears.

If the is from an individual choose “” or ““, if the is from a list or newsletter you subscribe to, select ““. It’s as simple as that. Unfortunately earlier versions of Outlook, Mac Mail and Web Mail Clients are not as easy to configure.

How to reduce the amount of e-mail SPAM you receive

Apple Mail – Dealing with Junk Email

Need more help?

Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can us at or call:

08 6365 5603 

Microsoft Silver Cloud Partner

For instant remote control sessions, follow the instructions found on this page

Leave a Reply

Your email address will not be published.