How to work from home while self-isolating due to CORONAVIRUS (SARS-CoV-2) pandemic

How to work from home while self-isolating due to CORONAVIRUS (SARS-CoV-2) pandemic

work from home

If you have an office-based job which involves working with emails, computer programs and using a telephone to talk to customers and fellow workers, then your job could easily be carried out from home, as long as you have a reasonable fast internet connection.

This also assumes that your employer has the technological infrastructure in place to allow you to tele-commute.

work and talk from home

The old-fashioned and most insecure way of working from home is by using Microsofts () using Remote Desktop Protocol (), where you “dial-in” to your work desktop from a home computer. RDP/RDC is a known vulnerability and is an easy target for hackers and cyber-criminals.

If this is the only option available it should be configured using a virtual private network (VPN) connection which provides a secure connection to your work network via the internet.

Creating a VPN involves configuring network settings at the workplace and on each computer that will be connecting to the work network. The process is time consuming and expensive to setup.

A more costs-effective, scalable and secure solution is as follows using “the cloud

The required technology isn’t expensive and can be easily setup, if it is not already in place. It merely involves moving emails and data into “the cloud

Most tech-savvy employers have been using this technology for many years but for others, the fear of “the-cloud” has held them back and they are still reliant on POP or IMAP emails, on premise servers and PABX phone systems.

How to move data, emails and telephones into the cloud

1. Upgrade office software to Office 365 Business versions, including Microsoft email accounts.

office 365 business

2. Move files and local data into Microsoft SharePoint cloud data storage (which is included in Office 365 Business versions such as Exchange Online, Business Premium etc.)

sharepoint

3. Use built-in collaboration tools, such as Microsoft ( for Business) to chat, have online meetings/video conference and share documents.

Microsoft teams is a hub for teamwork. It’s an app that helps you pull together as a team. And work together using chat instead of email

It’s a work space where you and your team can securely edit files at the same time and see likes and mentions and replies with just a single tap. Ii’s a place that
your team can make its own by adding notes, websites and apps and because it’s in the cloud it let’s everyone work together no matter where they are

4. Switch to a Hosted PABX telephone system with VOIP handsets.

 

These steps allow employees to access emails and files from their home computers, laptops and smartphones and once they have relocated their office telephone handset to their home and plugged into the internet, to answer and make calls as if they were seated at their office desk.

The IT Guys WA and Hybrid ICT have carried out the above for many of our clients which has given them the ability to send their staff home and self-isolate while still continuing to work as normal.

If you would like this to happen at your company, please contact us for an obligation free quote on support@itguyswa.com.au or call 08 6365 5603 or support@hybridict.com.au or call 08 6245 2117

Need more help?

Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call:

08 6118 2601 
Microsoft Silver Cloud Partner

Apple Consultants Network

For instant remote control sessions, follow the instructions found on this page