HP Printer problems since OSx 10.10 Yosemite

Has your HP Printer been giving you problems recently?

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… since upgrading to OSx 10.10 (Yosemite)?

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Well as you mention it, since upgrading to OSx 10.10 Yosemite, my HP multi-function printer has been very slow to print, documents in the print queue would freeze and many many more printer problems.

It seems that mine was not an isolated incident and thousands of HP/Apple users have been suffering equally.

Having tried a number of suggested fixes, the one found here finally worked and I can recommend it to anyone out there having printer problems,

 

Reset Printing System

  1. Click the Apple icon, and then click System Preferences.
  2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
  3. Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
  4. Click OK to confirm the reset.
  5. Type the correct Name and Password.
  6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

Repair Disk Permissions

  1. On the Dock, click Applications, and then click Utilities.
  2. Double-click Disk Utility.
  3. Highlight your hard drive/partition on the left (by default this is “Macintosh HD”).
  4. Click the Repair Disk Permissions button at the bottom of the window
Once the repair is complete, restart the computer and download and install the HP Printer Drivers for OS X.
Now when you add the printer, you should have the HP driver to choose.
If for any reason your printer driver is not there, then select the AirPrint driver.

Select Add other Printer or Scanner

Select the printer you are adding and next to ‘Use’ you can select the printer driver (or AirPrint)

 

 

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6118 2601 
Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.Microsoft Silver Certified Partner - Small and Midmarket Cloud SolutionsFor instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

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