Do you have to step outside your house or office before you can make or receive mobile phone calls?

no mobile signal

This is a common problem in geographical areas where mobile phone signal is weak, often referred to as a mobile-black-spot

mobile phone blackspot

If your mobile signal is weak whilst standing in the garden or driveway, then it may decrease to nothing once inside the house.

Living in a house with a metal roof, thick walls or with lots of reinforced concrete can stop the mobile phone signal reaching your mobile phone.

Now before complaining or changing mobile phone providers, there is a solution. Something you can do yourself to fix the issue.

There are three solutions. Switch on VoWiFi / (FREE), Change Mobile Phone providers (inconvenient) or install a Mobile phone booster (expensive)

vo wi-fi

There is a FREE solution in Australia, its called VoWiFi (Wi-Fi Calling)

The solution uses your home or wi-fi network to make phone calls when the phone cannot the mobile phone tower.

What is Wi-Fi Calling (VoWiFi)?

Wi-Fi Calling enables you to make voice calls using a Fixed Wi-Fi connection from your compatible mobile when you can't to the mobile network.

wifi calling

Your mobile simply uses your W-Fi network instead of the mobile network. So you can make and receive calls as you normally would.


Is my phone set up for Wi-Fi Calling?

To use Wi-Fi calling, you need to:

1.Have a Wi-Fi Calling compatible smartphone or tablet

  • Apple onwards,
  • Apple Watch 3 onwards
  • Samsung Galaxy devices, S7 onwards, onwards
  • devices onwards
  • LG devices G6 onwards

2. Have 4G Voice Calls enabled

3. Have up to date software

4. Turn on Wi-Fi Calling in ‘Settings'.

How do I turn on Wi-Fi Calling?

For Android devices:

android phone

  • Go to your phones calling app
  • Select ‘More' or the three dots in the top right corner
  • Select ‘Settings'
  • Turn on ‘Wi-Fi Calling

For iPhone:


Is this service available from ALL Australian Mobile Phone Companies?

According to the Apple Website this feature works on SmartPhones connected to these Mobile Phone Networks (, 4G, )

Your Internet ISP is not important as long as your Mobile Phone carrier is one of the above.

What if my Wi-Fi does not reach through the house?

Does your Wi-Fi reach all corners of your house?