5 iPhone failed passcodes could mean losing all data

Having work emails on your iPhone could result in all data being erased after only 5 failed passcode attempts

toddler-with-iphoneThere is a feature on your iPhone that allows the data on your phone to be automatically erased if the passcode is entered incorrectly after 10 or less attempts.

While this is a very good feature to ensure that a thief cannot get at your personal data if your phone is stolen, having the phone fall into the hands of a toddler can also have the same effect resulting in a complete loss of data after the phone is automatically “wiped“.

Having your data erased or wiped is not a big thing as long as your regularly backup your data (allowing a complete restore or re-install of your phone from the backup) but without that backup you could lose everything. Even the best data recovery and CSI police departments do not have a solution to recovering data from a wiped-iPhone.

 

How to check if the iPhone “Erase Data” feature is switched on

If the “Erase Data” button is switched on (green) then make sure you know your passcode and that you keep the phone well away from toddlers and infants.

How could I lose my data after only 5 failed attempts and not 10?

iphone6-plusIf you access your company emails on your iphone, the company has the ability to change the number of failed passcode attempts and has the option of either disabling the phone or erasing all the data on it.

We recently had an employee of Woodside Petroleum (Perth, Australia) bring his phone in to us who’s grandchild had managed to get at his phone and repeatedly press the passcode screen.

Unbeknownst to the employee, Woodside had changed the settings to erase all data after only 5 failed passcode attempts instead of the usual 10.

We tried to recover the data but the phone had been completely wiped.

 

More Help from Apple

iOS passcodes

Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Deploying iPhone and iPad Security Overview

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6118 2601 
Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.Microsoft Silver Certified Partner - Small and Midmarket Cloud SolutionsFor instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

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