In Oct 2019 our repair shop was full of and MacBooks rendered unusable after upgrading to MacOS Catalina 10.15. However, with the release of 10.15.1 those issues appear to have been fixed.

can only be installed on the following:

  • introduced in 2015 or later
  • MacBook Air introduced in 2012 or later
  • MacBook Pro introduced in 2012 or later
  • mini introduced in 2012 or later
  • introduced in 2012 or later
  • iMac Pro (all models)
  • Mac Pro introduced in 2013 or later


We strongly advise you to be wary of upgrading to any new MacOS. Make a full backup before proceeding.

Is your Mac older than 4 years?

If your computer is more than 4 years old and its never had it’s Hard Disk replaced, installing a new OS is usually the time that the HDD gives up the ghost and fails….. mid-install.

We hope you took a full Time-Machine backup before you tried the upgrade. If not, you are risking losing your data.

Office 2011 may not work in Catalina

Catalina no longer supports 32 bit apps? You may well be surprised to find out that 2011 and many older printer drivers could well be 32 bit versions from way back. Its not the end of the world but you may not be able to find 64 bit versions of your printer driver, printer utility or even Office 2011. Something to bear in mind.

Do you do Audio mixing?

Many Audio mixing programs, Apps and add-ons were written in 32 bit and may not be available in 64 bit format.

How to check if you have any 32 bit apps/drivers on your Mac

Choose Apple menu  > About This Mac, then click the Report button.Select Legacy Software in the sidebar.

All legacy software is 32-bit.If you don’t see Legacy Software in the sidebar, select Applications in the sidebar, then check the list of apps on the right.

The column labeled ”64-Bit (Intel)” shows ”No” for apps that are 32-bit. Here is an example of what you may see…

Known Applications that will not work on Catalina

include (but not limited to the following) – Older version of , Illustrator (CS5), Indesign (CS5), Acrobat Pro 9.5.5. Premier Pro, Lightroom, Office 2011, Word 2011, 2011, PowerPoint 2011, 2011


Any concerns or issues with Catalina… give us a call.


Need more help?

Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in , and you need any kind of computer , please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at or call:

08 6118 2601 

Microsoft Silver Cloud Partner

For instant remote control sessions, follow the instructions found on this page

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