Have you been caught out in a Phishing Scams when attempting to renew Office?

office renewal

A is where scammers fool you into revealing personal and banking information by typically impersonating a bank, supplier or utility website designed to steal your identity, banking or credit card details.

phishing

It is a very easy mistake to make, typically shows a renewal or activation error due to an error or a genuine license expiry and you click on a renewal link that is not genuine but appears so.

office renewal form

We hear this story too many times. Scammers present you with a site that looks like a genuine Microsoft site but is not. The scammers-website form will accept your credit/debit card details and you think you have purchased a license renewal.

However, most people become suspicious when the renewal error keeps reoccurring and then Microsoft omits to send you a receipt?

If you think you have been scammed because your office license appears to have not been renewed then you should take the following action immediately.

  • Check ALL your email addresses including the scam, junk and quarantine folders for a genuine Microsoft receipt email
  • If you cannot find an email receipt from Microsoft, then assume you may have been phished and… contact Microsoft here . Ask if they have received a payment from your card?

If Microsoft cannot find or confirm any transactions that match your recollection then immediately contact your bank/credit card provider and instruct them to put your card on hold and to not accept any future charges including the one you now suspect is fraudulent.

Contact The IT Guys (WA) and we can make sure we supply you with a genuine license renewal…. if you need one!!.

Only by examining your computer remotely or accessing your , can we determine if you need a license renewal or not and can then suggest the most appropriate and cost effective license for your circumstance.

The IT Guys WA, can help by buying the Office license from Microsoft on your behalf and invoicing you so that you can pay us by bank-transfer instead of exposing your credit or debit card to scammers.

Available Non-Business Office Products

Those same Office products can also be purchased through our website via the following links, or we can simply invoice you, with payment made by bank-transfer or by card, in our office or over the phone.

Buy Office 365 Personal (annual fee)

Buy Office 365 Home (annual fee)

Buy Office Home & Student 2019 (outright purchase)

Buy Office Home & Business 2019 (outright purchase)

Buy Microsoft Office – Business

Need more help?

Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call:

08 6118 2601 

For instant remote control sessions, follow the instructions found on this page

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