Microsoft Surface

Purchase Microsoft Surface Products, Accessories and Services through The IT Guys WA

The IT Guys supply “Commercial” grade versions of Microsoft Surface Pro, Surface Go, Surface StudioSurface Laptop and Surface Book that differ from the versions purchased directly from the Microsoft site or a retail outlet which are “Consumer” grade, in the following ways.

Item Consumer/Retail Grade Commercial Grade
Operating System Windows 10 Home in S Mode(1) Windows 10 Pro
Warranty – Standard
Go, Book, Studio
1 Year
Send the broken device before receiving a new one(2)
2 Years
Send the broken device before receiving a new one(2)
Warranty – Advanced Exchange*
Pro, Laptop
N/A -Send the broken device before receiving a new one Receive a new device before sending the broken one back
Extended Hardware Warranty N/A Optional 3 and 4 year Warranty Available
Warranty – Advanced Exchange*
Pro, Laptop
N/A -Send the broken device before receiving a new one Receive a new device before sending the broken one back
Extended Hardware Warranty N/A Optional 3 and 4 year Warranty Available
Advanced Exchange Send broken one to Sydney before receiving a replacement after repair. Receive replacement in 3-5 business days (before sending the broken one back)
Complete for Business – Accidental Damage coverage N/A Optional cover available, allowing 2 claims per lifetime over 2, 3 or 4 years
Repair Turnaround 5-8 business days to get a new device (after sending the broken one back) 3-5 business days to get a new device (before sending the broken one back)

Note

  1. Only Microsoft Apps purchased from App Store allowed
  2. Return damaged/faulty units to Sydney
  3. Surface for Business warranty page

In addition to purchasing Microsoft Surface Pro, Surface Go, Surface StudioSurface Laptop and Surface Book and accessories through the IT Guys, we also offer additional services not available from retailers. Such as:

  • Microsoft Office and Mail Setup
  • Data Transfer from old computer or device
  • Anti Virus Supply, Install or transfer
  • Extended Warranties
  • After sales services, troubleshooting and repairs

Complete the form below to get a quote on a Microsoft Surface device, including setup and data transfer (if required)

Please select the item(s) you wish to be quoted on and then click the “Next” Button.