Did you know Mosman Park will lose ADSL Internet and Telephone service in January 2020? Have you moved to NBN yet? There are alternatives.

, you no longer need to suffer third-world speeds of 1,2 or even 10 mbps since Internet was switched on in June 2017

However, you don't have too long to move to NBN or you risk losing your land-line and any service connected to it.

You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc.

Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date
The disconnection process for the old phone and internet network in this area is scheduled to begin on Jan 2020
Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing () or  Telstra to start the process. However, before doing so, consider the following.

Your existing services may be affected

The rollout of the nbn means some existing devices and services may not be compatible with these at all times.

If you have any of the following devices or services, contact your service provider or register with so that they can support you to help minimise a break in services.

If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available.

Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance.

Confused by NBN Plans? What are the alternatives to NBN?

Can I still use my land-line once I have NBN installed?

Yes, but you may find your old telephone handset does not any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN or NBN connection box that will be provided by your ISP.

Telephone and Internet Connections offered by NBN

Telephone and Internet Connections offered via Mobile Phone Networks

Telephone and Internet Connections offered via Independent Telecomm Companies



If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, or computer. Please give us a call.