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The date for deactivation of the copper land line for the suburb is as follows Swanbourne – 17/9/18
Your existing services may be affected
- Medical alarm, autodiallers or emergency call buttons
- Monitored fire alarms
- Home or business security monitoring systems
- Lift emergency phones
- EFTPOS or health claim terminals
- Fax and teletypewriter devices
If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available.
Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance.
Can I still use my land-line once I have NBN installed?
Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP.
If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call.
Need more help?
Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.
If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at firstname.lastname@example.org or call:
For instant remote control sessions, follow the instructions found on this page