Internet Testing and Consultancy Services

Need Internet and Wi-Fi testing and fixing in Perth?

The IT Guys (WA) are experts in Network, Internet and Wi-Fi design, installation and troubleshooting.

internet-consultancy-services

In addition to our FREE articles and advice in our Blog on Internet, Wi-Fi and Networking, including our Self Test Internet Performance Guide we also offer a paid consultancy and testing services across the Perth Metro area.

We can help with the following:

 

Having Problems with your ISP?

If you have been experiencing ongoing problems with your ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs.

Having Problems with your internet speed and reliability?


If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your computer. If those tests prove inconclusive we may need to visit your home to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings.

Having Problems getting Internet and Wi-Fi throughout your home or office?

In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point.

Today, this is the exception rather than the rule.

With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside.

Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below)

The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room)

As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur.

We offer 3 solutions:

Solution 1: Replace Ethernet wall plates with in-wall Wireless Access Points (WAPs)

Simply replacing existing ethernet wall plates with Ubiquiti in-wall plates, turns each wall-plate into a Wi-Fi hotspot and provides strong Wi-Fi up to 25m from each wall plate.

Solutions 2 and 3

Connect WAP’s to existing Ethernet wall sockets and place on floor or behind cupboard

or Connect Unifi WAP’S to ceiling at strategic locations

See our solutions for small units up to multi-storey large homes, by clicking on the links below.

 

Having Problems with your Sonos Speaker system?

 

 

On Site Internet and Wi-Fi Testing and Consultancy Services

We offer on-site call-out service with a call out fees from $38.75 (see full suburb list here) plus the time on site analyzing and fixing the problem.

For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent.

If you would like to know more or to book a call or site visit, call us on 08 6365 5603 or email support@itguyswa.com.au

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6365 5603 
Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.Microsoft Silver Certified Partner - Small and Midmarket Cloud SolutionsFor instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page