NBN Installation and Setup Help

Need help with you NBN installation or setup?

Have you been given a new NBN modem and having problems setting up your home network?

Since NBN installation are you having trouble getting wi-fi through your house or office?

The IT Guys (WA) and Hybrid ICT are experts in Network and Internet design, installation and troubleshooting including NBN installations.

The IT Guys have a great deal of experience installing NBN, ADSL and Fibre connections. So if your not confident setting up your self-install kit and/or want an independent expert to do it for you, we can help.

The IT Guys WA and Hybrid ICT are NBN Business Accredited Advisers

A new modem can often upsets or breaks your existing network or wi-fi setup. The IT Guys can fix those problems and even install wi-fi systems that will cover your entire house, office or property giving you the full benefit of your fast NBN.

The IT Guys are also experts in troubleshooting, fixing, reconfiguring or installing Smart-Wired homes, Smart-hubs and Smart-Home Wiring


We can assist with the following services either remotely or on-site.

  • Internet (ADSL & NBN), Network and Wi-Fi Troubleshooting
  • Internet (ADSL & NBN), Network and Wi-Fi Design and Installation


If you have Foxtel cable or in Perth Western Suburbs, your NBN connection will be as per the above. If you are in a non-HFC area, your connection will look like the below.

The IT Guys (WA) are experts in Network and Internet design, installation and troubleshooting including NBN installations.

Need Business Grade NBN?

Speeds of up to 500 mbps are available to business customers, but not using NBN

Having Problems with your Telephone Company or ISP?

If you have been experiencing ongoing problems with your Telephone Company or ISP (Intenet Service Provider) such as Telstra, Optus, iiNet, Westnet, Amnet, TPG, Dodo etc and you think you are being given the run-around, with your permission, we can speak to them on your behalf. We can test their assumptions and suggestions and relay that information back to you in plain-english. If we believe they are supplying false information we will challenge them on your behalf and find a solution which may involve changing ISPs.

Having Problems with your internet speed and reliability?

If you are experiencing slow internet speed and reliability, let the IT Guys trouble-shoot the problem. We can make preliminary investigations and tests simply by knowing your physical address and by remotely logging into your network. If those tests prove inconclusive we may need to visit your office to test your equipment. Upon conclusion of the testing we will make a written report including our recommendations and approximate costings.

We can test and provide quotes to churn, provide access or upgrade to any of the following Internet Services:


See Here: What types of Internet connections do I have in Australia?

Having Problems getting Internet and Wi-Fi throughout your home or office?

With the explosion of Wi-Fi enabled devices (iPad, Tablets, laptops), smart-phones (iPhone, Android, Windows), Smart-Internet enabled TVs, Video streaming services (Netflix, Stan, Foxtel), Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems, Fast Internet Access is now often required in every room and corner of the office.


The IT Guys test, design and implement systems and equipment that overcome these problems with a combination of one or more of the following technologies:

  • Ethernet Wiring (Hard-Wired cabling)
  • Wireless Access Points (WAPs)

If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call and we will see if we can help.

See Also

Smart Home Wiring

Wi-Fi Extenders

Networking Basics

Networking Standard Package

Networking Premium

NBN Plans

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6118 2601 
Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.Microsoft Silver Certified Partner - Small and Midmarket Cloud SolutionsFor instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page