onedrive on high sierra

From September 10th 2021, you will not be able to sync or SharePoint files on pre 2012 Mac’s or newer Mac’s still running on High Sierra or earlier.

If your organization is not using macOS you can safely disregard this message.

According to Microsoft they are ending for the SharePoint / Desktop application (sync client) on macOS Sierra 10.12 and macOS High Sierra from September 10th 2021.

Although the sync may intially appear to work, further of the macOS will more than likely cause the sync to stop.

How this affects your organization:

How users will be impacted after this change has rolled out:

  • Existing sync client installations on unsupported operating systems will stop updating. These clients will continue to run, but their functionality will no longer be tested. It is not advised to continue to run on these unsupported operating systems.
  • New installations on unsupported operating systems will be blocked.
  • Bugs and issues found on or specific to unsupported operating systems will no longer be investigated or fixed.

What you need to do to prepare:

To ensure a smooth transition we recommend that you machines accordingly. We recommend you upgrade to macOS Mojave 10.14 or above. For the best user experience and longest lifecycle, we recommend upgrading to macOS Big Sur 11.0 or above

If your Mac is a pre-2012 model and you wish to keep syncing and SharePoint files, you now have no option but to trade up to a new Mac

Need more help?

Covid-19 Update: Business as usual for workshop repairs, and onsite support.

If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at helpdesk@itguyswa.com.au or call:

08 6118 2601 

Microsoft Silver Cloud Partner

For instant remote control sessions, follow the instructions found on this page