Top 6 checks to make sure your computer is protected from Viruses and Malware

Just because you have a Virus protection program doesn’t mean your computer is safe.   Many of us ignore the little warning buttons that Windows uses to warn us of potential threats and unless you keep you system regularly updated it is vulnerable to threats which can leave you open to scammers and fraudsters. These flags are warning us that something is wrong and needs your attention. Hover your mouse over the warning sign and you will get a message informing you of the problem. Do not ignore those warnings. Check # 1 – MICROSOFT UPDATE When was windows last updated? Microsoft issue DAILY updates to fix security holes that have been detected and targetted by the latest spammers and virus creators. Miss out on just ONE DAY of updates and your PC could be vunerable to attack. More Details here. Check # 2 – SPYWARE PROTECTION Do you have a Spyware program that is up to date? Do you know how to check if you have one? Check # 3 – VIRUS PROTECTION is your Virus Protection up to date? Do you know how to check it is or not? Check # 4 – PLUGINS If you use Internet Explorer are you using a secure version? If your still using IE6 or IE7 your vulnerable to spma and virus attack plus you will be unable to browse a large number of sites. Check # 5 – INTERNET EXPLORER Is Internet Explorer running any malicious plug-ins? Check # 6 – FULL SCANNING FOR VIRUSES Run a FULL SCAN at least monthly for viruses and malware instead of the normal Quick-Scan?   Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus How to avoid Computer Viruses – Stop using Bing https://www.itguyswa.com.au/your-apple-mac-has-a-virus-this-is-not-a-joke/ Prevent viruses by not allowing others to use your computer account https://www.itguyswa.com.au/windows-8-users-open-to-adobe-reader-viruses/ How can I tell if my computer has a virus? https://www.itguyswa.com.au/how-to-remove-the-dosearches-search-virus/ How to remove the “Snap-Do” search virus Australian Federal Police virus scam Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: computer virus, cryptolocker, malware, Ransomware, spyware, trojan

How to use Microsoft’s default program to backup to an external device or hard drive

Using Microsoft Windows to Backup to an External Hard Drive Why reinvent the wheel or waste money on 3rd party backup software when Microsofts default backup program works well to an external hard drive. You can even backup the files stored on Google Drive, protecting your data twice, to be sure, to be sure. Windows 10 Backup Select the Start​  button, select Settings  > Update & security  > Backup  > Add a drive, and then choose an external drive or network location for your backups. All set. Every hour, we’ll back up everything in your user folder (C:\Users\username). To change which files get backed up or how often backups happen, go to More options. Windows 7 and earlier Backup Goto start-> Control Panel and select “Backup Your Computer” under “System and Security”     Just by plugging in your backup device you may get prompted to “use this drive for backup” but if you do not, use the backup options from control panel as detailed above Select the backup drive you want to backup TO (usually E: F: or higher) ….NOT C: Allow Microsoft to choose what to backup if you only have a small hard drive (40/80/160 MB) and a big external drive such 1TB or 2TB. Otherwise select “Let Me Choose“.   Click on “Setup Backup” to choose the files you wish to backup if you are being selective. You need to select “Document Library” , “Pictures Library” and “Music Library” as a minimum plus “Video Library” if you have sufficient disk space on your backup drive. If you wish to backup your google drive data, you can locate it under C: -> users -> Your Name -> Google Drive . make sure just the “Google drive” checkbox is selected so as not to backup all those other unnecessary files. Now you have your files selected, you now need to tell backup when to work automatically. Microsoft backup default to every Sunday night at 7pm. Change this to “Daily” and a time when you know the computer will be switched on.   You should now see your backup in progress click on “View Details” to see the files being copied or press the “Backup Now” button to start the backup at anytime Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus How to avoid Computer Viruses – Stop using Bing https://www.itguyswa.com.au/your-apple-mac-has-a-virus-this-is-not-a-joke/ Prevent viruses by not allowing others to use your computer account https://www.itguyswa.com.au/windows-8-users-open-to-adobe-reader-viruses/ How can I tell if my computer has a virus? https://www.itguyswa.com.au/how-to-remove-the-dosearches-search-virus/ How to remove the “Snap-Do” search virus Australian Federal Police virus scam Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: antivirus, backup, bing, cryptolocker, data, dosearches, google drive, mac, malware, microsoft, Microsoft Windows, restore, windows, windows 10, windows 7, windows 7 backup, windows backup

The Top 4 ways to store your data in the cloud for FREE

We name the Top 4 ways to store your data in the cloud for FREE (in August 2013) If you are looking for offsite storage and backup for your data, photos, music, documents etc. these 4 solutions offer you similar features but with varying amounts of storage. As you can see from the table below, once you get beyond the FREE storage limit, the prices for extra storage can start to be expensive. The following free storage limits and prices for additional storage were current in August 2013, but click on the links to each option to find out the latest deals for yourself (and please update the blog by leaving a comment). August 2013 Name FREE Storage Extra Storage Google Drive 15 GB extra 100 GB $4.99/month Microsoft Skydrive 7 GB extra 10 GB $20/year Apple iCloud 5 GB extra 10 GB $21/year Drop Box 2 GB extra 100 GB $99/year As a business we use Google Drive to store all our company records such as documents, spreadsheets, images, brochures, presentations etc. And now use the FREE and built in tools such as “Document” “Spreadsheet” “Presentation” and “Drawing” rather than Microsoft Office. We collaborate on documents with contractors and colleagues all over the world in real-time. If your an avid Word/Excel addict, simply configure the default storage directory to your local Google Drive on your PC and they will be synced automatically in the Google Drive cloud. Personally I use the Apple iCloud service to backup and share data among my Apple devices such as my iPhone, iPad and iMac. My pictures, music, contacts are stored automatically and my data backed up to be used on those devices anywhere in the world. If your a Microsoft geek with a Windows PC, Microsoft Phone etc Then Skydrive is probably for you and offers similar storage deals and pricing to Google Drive. The interface and workings appear to be a copy of drive. Drop box was the original “cloud” solution but is now struggling to stay in touch with the big three but it still has an army of loyal fans. As well as these four there are hundreds of cloud storage offerings. Just do a search for “Cloud Storage” … a Google Search of course 🙂 If you don’t want or can’t fix the problem yourself, give us a call and we can fix it. Come to us in Subiaco or we can come to you. Written by John Kirkby Tags: cloud, free, top 4 ways

When did you last backup your data?

Top 5 ways to backup and restore your data So when did you last backup your data? For many of you the answer will be NEVER, but its never too late to start. You don’t have to backup your entire computer but it is wise to backup “My Documents“, “My Pictures“, “My Music” etc on a regular basis. Whether you’re running Windows 10, 7,8 XP or Vista the procedure is quite easy and on a Mac or Apple device it’s even easier. What can you backup your data to? We offer you 5 choices. We actively encourage backing up your data locally (options 1, 2, 3 or 4) AND offsite (option 5). Your option choice will be determined by how much data you want to backup and whether you want to open the PC case and play with the computers internals. USB Flash or Thumb drives (option 1) For those with small amount of data, these little data hoarders are the favourites of spies and bookeepers the world over. They are available in sizes from 8Gb to 128GB and priced between $6 and $140 Their solid state memory construction with no moving parts makes them very robust and can easily be attached to a keyring or kept in a purse or a pocket. PROS: Portable, Lightweight, ease to use, ideal for backing up a small 40/80GB Hard drive on an old PC CONS: Easy to lose and misplace, maximum capacity USB External Hard Drive (option 2) For those with lots of data who want something portable then external Hard Drives will probably be for you. Simply plugin to a spare USB port and within a few seconds you have access to all that extra storage. USB External Hard Drives have tumbled in price in recent years with capacity doubling at the same time, so these make an ideal solution for making full backups of your data. USB External Hard Drives are available in sizes from 500Gb to 12TB and priced between $100 and $2,000 PROS: Portable, high storage capacity, easy of use CONS: Not immune to fire, theft, damage or failure. Easy to misplace or lose Network Attached Storage (NAS) (option 3) What is a NAS drive and why do I need one?   Solid State Drives (option 4) For those who don’t mind opening up the PC case and getting their hands dirty dusty Not really a backup drive but more of a replacement or secondary drive. These are solid memory Hard Disk Drives with no working parts for a laptop or PC. Solid Sate Drives (SSD’s) are available in sizes from 64GB to 256GB and priced between $200 and $750 PROS: Give PC’s much more speed, especially noticeable on games and programs using a lot of graphics. CONS: Need to be installed inside the PC or laptop case. Some degree of computer hardware knowledge is required. Small capacity. Internet “Cloud” storage (option 5) Unlimited cloud backup for $20 per month See Also Details on how to use Apples Time Machine can be found here. How to Backup an iMac How to Backup a MacBook How to Backup a Macbook Pro How to Backup a Macbook Air How to Backup a Mac Mini Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup, data, external hard drives, flash drives, network drives, solid state drives

PPC Advertising v Search Engine Optimisation (SEO)

We can have your website listed at #1 in Google Searches for your preferred phrase or keyword within 7 days using PPC Advertising. You’ve put a lot of time, effort and expense into putting together your website. But is anyone visiting your site or finding it from an internet search? If not, it’s been an expensive and time consuming exercise with no return on your investment. There are many, many great websites out there that look fantastic and are full of useful information and great products. Thousands more are added every day, so there is a lot of competition to being seen in search results and to attain the exclusive #1 position in Google Rankings. No doubt you are already being bombarded by SEO companies (Search Engine Optimisation)  from around the world, claiming they are “the world’s best SEO company” and can guarantee you a “#1 Google listing”  (if you live in Perth you may have also noticed some very large billboards and expensive cars advertising the same message). SEO is the new snake-oil and SEO Companies are the new snake-oil-salesmen SEO companies usually want to charge you a lot of money initially with large ongoing monthly fees to maintain your ranking and with no guarantee of sucess. An alternative to SEO is PPC Advertising. PPC adverting sounds expensive, but it need not be if implemented correctly. The IT Guys have been utilising PPC Advertising in the form of Google Adwords and Bing Adwords, ourselves and on behalf of our clients for many years and getting highly qualified and filtered traffic to their websites for as little as 15c per lead (click)… hence the term PPC (pay-per-click). When SEO service companies talk of a #1 ranking in Google, they are talking about having your site or product appear in the #1 “Organic”  listing or position (unpaid) when users search for your company, product or service on their computer, phone or device. You can spend weeks or months and thousands of dollars getting your web page to #1 organically using SEO, only to find there are already one to three paid advertisements (PPC Advertising) above your very expensive Organic listing. What you have effectively paid for is a #2 to #4 listing. And it does not end there. Keeping your #1 organic ranking is an ongoing, expensive and time consuming exercise. SEO companies will tell you that Google and Bing users don’t look at advertisement but they are very wrong. We’ve been using PPC ourselves very successfully over the years and Google and Bing are making millions of dollars per day out of the service, they don’t make any money for organic listings. Organic listings make money for the SEO companies mainly. The only guaranteed way of getting your company, preferred search term or phrase to #1 or at least a first page ranking, is to pay for it using Google Adwords or Bing Adwords.   For only a few hundred dollars we will set you up with the necessary tools to get you going and have your advertisements listed. We will also teach you how to maintain and monitor the PPC service on an ongoing basis. We don’t charge ongoing monthly fees and you can always get free advise and help from your assigned Google account manager. However, if you wish us to provide ongoing assstance, help and monitoring of your account, we are happy to quote you for that also.   SEO Services v PPC Advertising SEO Services PPC Advertising Lead in Time to implement SEO Services v PPC Advertising Google and Bing refresh there listing once a month, so an initial listing would only happen between 1 and 30 days. SEO Techniques rely on linking to other sites and may not become apparent for 1 to 2 months As soon as Adwords accounts have been setup, PPC advertising can commence. This can be as quickly as 1 day. Lead in Time to make changes Required changes/tweaks made to fix mistakes or improve the listing will not become apparent for another 30 days (from date of change) Keywords can be instantly added and the changes to your adverts will take effect within an hour of implementation. (24 hrs for changes to advertisements) Ongoing Time/Costs Algorithms used to rank websites are constantly evolving and changing. A #1 listing last week, may slip to #20 within days. This requires constant changes and updating links etc which the SEO company will have to carry out meaning you have ongoing costs that may or may not improve your listing. As above, changes can be made instantly at any time, by your PPC Consultant or yourself. Your ranking can also be changed by either increasing or decreasing your keyword bids or budget. This can be carried out yourself or by a PPC Consultant. Can I switch listing on/off when not needed? Once listed, the site is very difficult to remove from the listing. If you are very busy and you’d rather not receive more enquiries (maybe your going on holiday for some time) you cannot simply pause or turn off an organic listing. You have full and instant control over your PPC advertising account. In can be paused or switched off within minutes. It can be configured to only display on certain days during certain time periods and to very specific geographical locations. Can I quickly list a new website? Google/Bing do not like new websites – Trying to get a website listed that is under 12 months old is almost impossible using SEO techniques Once the Adwords account has been approved and the Credit Card verified, advertising can usually commence within 24 hrs. How we work Time Line Approx Hours Activities Day 1 – 3 1 – 2 hrs Examine existing site title and header, create keyword report, agree with client on target keywords, phrases, audience, budget. Implement Adwords, Analytics, Webmaster Tools and establish baseline to measure against. Day 4 – 7 15 mins Agree with client, switch PPC advertising on. Day 14/21 1 hr […]

Computer Virus and Spyware Removal

We specialise in the complete removal of Computer Viruses, Malware, Spyware and other malicious and unwanted programs from your PC, Laptop or Macintosh Is your computer acting strangely and has become unresponsive? Are your friends getting spam from you? Are strange “popup” windows appearing randomly? Is your computer reporting programs or data no longer exists? Have you stopped receiving windows updates? Has your Anti-virus or Firewall switched itself off? Is your computer very slow or not starting properly? If you answered “Yes” to any of the above questions, chances are your PC, Laptop or Macintosh has probably become infected with a “Computer Virus” or “Spyware” (collectively known as Malware) and needs to be removed immediately. Some viruses are merely annoying (popup windows and advertising) others may stop your machine from working properly such as connecting to the internet or slowing it down. Others can corrupt your data or encrypt your data and then hold you to ransom until you pay the creator a sum of money (this is known as “Ransomware“). However the most dangerous ones are those that simply hide undetected and send personal details such as your bank details and passwords to the criminals who developed them. These are known as “Trojans” after the Trojan horse employed by the Spartans in ancient times. There are no quick-fixes when it comes to computer virus removal There are many programs for download both FREE and PAID that claim to get rid of 100% of all know viruses. DO NOT BELIEVE THAT CLAIM . Most of them actually give you MORE viruses. The ONLY reputable Anti-virus makers are AVG, McAfee, Symantec, Norton’s, Avira, Trend, Kaspersky but none of these programs will remove a virus …… they merely detect a computer virus before they activate. One of the few programs that does remove Malware and Viruses is called MalwareBytes but even that will not remove 100% of all viruses but is excellent at removing Spyware and Adware. Do not believe Mobile Computer Technicians that visit you at your home and claim to remove viruses in an hour or two. You can do the same as them for FREE by downloading a FREE copy of Malwarebytes. For a THOROUGH virus check and removal we need to have your computer for 4 to 24 hours and we will use two or three programs including a RESCUE DISK … that removes dangerous viruses such as Trojan’s by scanning every file on your PC using a non-windows operating system such as Ubuntu. The IT Guys (WA) use a unique in-house 12 step process that as well as removing viruses, checks and updates browsers, operating systems, browser add-ons, browser toolbars, anti-virus programs, anti-spyware programs, search-engines, non-essential programs, PUPs, Registry entries, Short-cuts and emails. Only by using such techniques can we guarantee that 100% of computer viruses have been removed. This is why we need you to bring your PC, Macintosh or Laptop to our office as the process cannot be done properly with a brief home-visit. By bring your infected computer, PC or Laptop to our Subiaco repair center we will save you up to 50% compared to the average call-out mobile Geek Computer Technician who will charge a minimum of $150 and not do a thorough job. Computer Viruses, Malware or Trojans are created by criminals or anarchists with the intention of disrupting your activities or more seriously trying to steal your passwords, bank account details or identity. Every PC or Laptop (not so much Apple products) needs to be protected by an Anti-virus program (Norton, McAfee, Symantec, AVG etc) and updated regularly to protect you from such attacks. However these programs cannot guarantee your safety 100% and if your system becomes infected, urgent steps need to be taken to fix the problem. If your Virus Checker is out of date it needs to be replaced or renewed to stop viruses returning to your computer. If you suspect your PC has become infected with a virus, please contact us   Call now for your FREE Advice and a quotation to remove the virus Remember that prevention is always better than cure. We can advise you on easy, inexpensive ways of protecting your PC. Give us a call today for some free advice. Thorough Virus removal can take between 4 to 24 hours to run the scans but we only charge 1 or 2 hours of a technicians time.    Please review our recent blog posts related to Virus removal Is an anti-virus program essential? Australian Federal Police virus scam How to remove 99% of computer viruses, malware and adware for FREE Why pay for AntiVirus software when you can legally use it for FREE Top 6 checks to make sure your computer is protected from Viruses and Malware Antivirus Security Pro is a SCAM – Here is how to remove it. Computer Ransom Lockout – new twist to Microsoft Support telephone scam If you get a phone call from Microsoft – It is a SCAM… this is what to expect How to remove the “dosearches” search virus  How to remove the “Snap-Do” search virus Antivirus Security Pro is a SCAM – Here is how to remove it. Tags: anti-virus, computer virus, malware, malware removal, virus removal

Computer Software

Computer Software Problems we can help with: MS Office and Email problems Outlook problems? Email problems? Office and general applications problems fixed. MS Office and 365 Cloud migration specialists. Call now for advice and help. Windows Upgrades (XP, Vista, Windows 7, Windows 8, Windows 10) If you have a PC or Laptop with Windows XP or Windows Vista there is no point in upgrading your equipment due to it’s age. Purchase a new device. Windows 7 Pro is no longer support but there are free upgrade paths to Windows 10 Pro at the moment (March 2020) Trouble Shooting Trouble-shooting and fixing your PC, Mac and Linux Computer Software problems, virus removal, data backup/restore, setup and syncing of Apple devices (iPhone, iPad, iMac) If you are still using Windows Vista, you should watch the following video. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: 365 Cloud migration specialists.automatic windows 10 update, Email problems, ms office, Office and general applications problems fixed, Outlook problems, Vista, windows 7, windows 8, Windows Upgrades, XP