How to use Microsoft’s default program to backup to an external device or hard drive

Using Microsoft Windows to Backup to an External Hard Drive Why reinvent the wheel or waste money on 3rd party backup software when Microsofts default backup program works well to an external hard drive. You can even backup the files stored on Google Drive, protecting your data twice, to be sure, to be sure. Windows 10 Backup Select the Start​  button, select Settings  > Update & security  > Backup  > Add a drive, and then choose an external drive or network location for your backups. All set. Every hour, we’ll back up everything in your user folder (C:\Users\username). To change which files get backed up or how often backups happen, go to More options. Windows 7 and earlier Backup Goto start-> Control Panel and select “Backup Your Computer” under “System and Security”     Just by plugging in your backup device you may get prompted to “use this drive for backup” but if you do not, use the backup options from control panel as detailed above Select the backup drive you want to backup TO (usually E: F: or higher) ….NOT C: Allow Microsoft to choose what to backup if you only have a small hard drive (40/80/160 MB) and a big external drive such 1TB or 2TB. Otherwise select “Let Me Choose“.   Click on “Setup Backup” to choose the files you wish to backup if you are being selective. You need to select “Document Library” , “Pictures Library” and “Music Library” as a minimum plus “Video Library” if you have sufficient disk space on your backup drive. If you wish to backup your google drive data, you can locate it under C: -> users -> Your Name -> Google Drive . make sure just the “Google drive” checkbox is selected so as not to backup all those other unnecessary files. Now you have your files selected, you now need to tell backup when to work automatically. Microsoft backup default to every Sunday night at 7pm. Change this to “Daily” and a time when you know the computer will be switched on.   You should now see your backup in progress click on “View Details” to see the files being copied or press the “Backup Now” button to start the backup at anytime Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus How to avoid Computer Viruses – Stop using Bing https://www.itguyswa.com.au/your-apple-mac-has-a-virus-this-is-not-a-joke/ Prevent viruses by not allowing others to use your computer account https://www.itguyswa.com.au/windows-8-users-open-to-adobe-reader-viruses/ How can I tell if my computer has a virus? https://www.itguyswa.com.au/how-to-remove-the-dosearches-search-virus/ How to remove the “Snap-Do” search virus Australian Federal Police virus scam Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus

* WARNING * CRYPTOLOCKER Virus in Australia Post Emails Update: 5th Feb 2016 Today we have heard of three more cases of people and businesses in the Perth area being targeted and having their computers, servers and any attached backup drives completely encrypted with: “The CRYPTOLOCKER Computer Virus is impossible to break or decode without the original encryption key. This type of virus is known as Ransomware and unless you have recent backups that have not been affected by the virus, you will need to PAY THE RANSOM, if you wish to recover those files“ Each computer became infected after opening an EMAIL from AUSTRALIA POST (or AUSPOST), with a subject line such as: Subject: An agent was unable to redeem the parcel to your place for the reason: receiver was absent There have been many different subject lines but they commonly want you to click on an attachment or a link such as “Down Load Shipping Label” More info here: http://auspost.com.au/about-us/scam-email-warning.html CryptoLocker is a ransomware trojan which targets computers running Microsoft Windows. There is a demand for money which if not paid escalates each day. The only surefire way of removing the virus is to reinstall windows back to factory settings and then restore your data from your last backup, so please make sure your data is backed up TODAY, onsite AND offsite. If you believe you have seen such an email or encountered this virus recently, please give us a call on 08 6365 5603 and we can help you remove this or any other computer virus or malware. Please be vigilant. How do you know if you have contracted the CryptoLocker Virus? Messages such as these will start appearing on your computer screen   You will also find that you will be unable to open document and picture files and the files now have an extension of .encrypted as per this example: We know nobody likes to pay a ransom but in some cases it may be the cheapest alternative to resolving the situation. If you are in the situation where you either have no backup of your files or the backup has also been corrupted and it will cost you more than the cost of the ransom to re-create that data, it maybe worth paying the ransom and hoping the crooks decrypt your files as they promise to do. Before doing so just check if there are earlier “versions” of your files by following these guides http://windows.microsoft.com/en-au/windows/previous-versions-files-faq ….. for Windows 7 http://windows.microsoft.com/en-AU/windows-8/how-use-file-history …. for Windows 8 If you use Dropbox or Google Drive for storing documents and pictures you can also go back to previous versions that may not be encryted, using the following https://support.google.com/drive/answer/2409045?hl=en ….. Google Drive https://www.dropbox.com/help/11 ….. Dropbox In an example of the latest attack a ransom of AUD $ 640 (1.298976 BTC) increasing to AUD $1,280 in 120 hours has been demanded. Although our client was reluctantly willing to pay the ransom, as the payment was required in Bitcoin (BTC) it makes it a very difficult and involved process if you know nothing about the digital currency Bitcoin (BTC) In order to purchase Bitcoin (BTC) it is necessary to firstly purchase them from an  Bitcoin Exchanger or a Bitcoin Marketplace. Credit card or Debit card payments are not accepted when purchasing BitCoin’s After trying multiple ways of purchasing Bitcoin (BTC) with many site links not working, we finally came across a site called “Coin Jar” (http://www.coinjar.com) and after a long drawn process of registration and proof of identity (including submitting proof of identification with copies of driving licence, passports and utility bills) we were finally given a BPAY Biller code and BPAY reference number in order to transfer money into the Coin Jar account which can then be used to purchase Bitcoins once the BPAY payment has cleared (2-3 business days) and  once in the account she can use those AUD $ to purchase 1.298976 BTC which can then be transferred to the anonymous seller of the encryption key. Once the bitcoins have been transferred and you “Verify Payment” by clicking on the link provided, you will see a similar screen to this, confirming the payment. Clicking on Decryption_Software.exe link, downloads the executable file that will give you access back to your files and remove the “.encrypted” extension When downloaded, run the executable file and click on the “Start Decryption” button Decryption should commence, and when complete, you will be prompted to restart your computer. Our experience to date is that the decryption software will only run and decrypt a certain number of files (we have no idea what the limit is) Therefore you may find that only a percentage of the files are decrypted. With one client non of the files on their encrypted external Hard Disk drive were decrypted. The murky world of the online scammer. If you do not want to fall victim to online scammers and ransom-ware pirates, make sure all your data is backed up daily in two locations, one online and the other on a local drive. See articles below. We also suggest moving your emails to Microsoft Hosted Exchange to add another level of security and to stop junk and viruses making their may through to your email client. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Visio Professional 2019

Buy Visio Professional 2019 – A$789 inc GST (A$949 from Microsoft Website) If you only have 1 PC and looking for an outright purchase of Microsoft Visio then this product maybe for you. Create professional diagrams easily with ready-made templates and shapes Build and validate diagrams that support industry standards, including BPMN 2.0 and UML 2.5 Use your finger or pen to draw and annotate more naturally on a touch-enabled device Create database visualizations using the built-in database model diagrams Collaborate with others by adding and replying to comments within Visio Link diagrams to live data from internal and external sources Licensed for 1 PC/Server (Windows 10 or Windows Server 2019 only) Purchase Visio Professional 2019 A$789 inc GST – self install/renew Purchase Visio Professional 2019 A$789 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Visio Standard 2019

Buy Visio Standard 2019 – A$408 inc GST (A$479 from Microsoft Website) If you only have 1 PC and looking for an outright purchase of Microsoft Visio then this product maybe for you. Create professional diagrams easily with ready-made templates and shapes Get started quickly with a familiar Office-like experience Use your finger or pen to draw and make notes more naturally on touch-enabled devices Create database visualizations using the built-in database model diagrams Collaborate with others by adding and replying to comments directly within Visio Licensed for 1 PC/Server (Windows 10 or Windows Server 2019 only) Purchase Visio Standard 2019 A$408 inc GST – self install/renew Purchase Visio Standard 2019 A$408 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Project Standard 2019

Buy Project Standard 2019 – A$841 inc GST (A$949 from Microsoft Site) If you only have 1 PC and looking for an outright purchase of Microsoft Project then this product maybe for you. Pre-built templates help you get your project started on the right track Familiar automated scheduling tools help you reduce inefficiencies and training time Run what-if scenarios to make the most of your task assignments Auto-populate start and end dates based on dependencies Visually represent complex schedules with built-in multiple timelines Licensed for 1 PC/Server (Windows 10 or Windows Server 2019 only) Purchase Project Standard 2019 A$841 inc GST – self install/renew Purchase Project Standard 2019 A$841 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Project Professional 2019

Buy Project Professional 2019 – A$1,645 inc GST (A$1,869 from Microsoft Website) If you only have 1 PC and looking for an outright purchase of Project then this product maybe for you. Pre-built templates help you get your project started on the right track Sync with Project Online and Project Server Users can submit timesheets to capture project and non-project time spent Run what-if scenarios to make the most of your task assignments Auto-populate start and end dates based on dependencies Visually represent complex schedules with built-in multiple timelines Licensed for 1 PC/Server (Windows 10 or Windows Server 2019 only) Purchase Project Professional 2019 A$1,645 inc GST – self install/renew Purchase Project Professional 2019 A$1,645 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Office Professional 2019

Buy Office Professional 2019 – A$585 inc GST (RRP A$639) If you only have 1 PC/Mac, looking for an outright purchase and want Publisher and Access then this product maybe for you. One-time purchase for 1 device Install on 1 PC or Mac – Licensed for home and commercial use System Requirements Windows 10 or Mac OS Classic 2019 versions of Word, Excel and PowerPoint, Outlook, Publisher and Access plus OneNote for Windows 10 Self download and Install or pay optional extra fee to have us install/setup for you. Purchase Office Professional 2019 A$585 inc GST – self install/renew Purchase Office Professional 2019 A$585 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Office Home & Student 2019

Buy Office Home & Student 2019 – A$177 inc GST (RRP A$199) If you only have 1 PC/Mac, looking for an outright purchase and don’t need Outlook, Publisher, Access or OneDrive then this product maybe for you. One-time purchase for 1 device Install on 1 PC or Mac – licensed for home use System Requirements Windows 10 or Mac OS Classic 2019 versions of Word, Excel and PowerPoint. Plus OneNote for Windows 10 Self download and Install or pay optional extra fee to have us install/setup for you. Purchase Office Home & Student 2019 A$177 inc GST – self install/renew Purchase Office Home & Student 2019 A$177 inc GST – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Office Home & Business 2019

Buy Office Home & Business 2019 – A$328 inc GST (RRP A$349) If you only have 1 PC/Mac, looking for an outright purchase and dont need Publisher, Access or OneDrive then this product maybe for you. One-time purchase for 1 device Install on 1 PC or Mac – Licensed for home and commercial use System Requirements Windows 10 or Mac OS Classic 2019 versions of Word, Excel and PowerPoint and Outlook. Plus OneNote for Windows 10 Self download and Install or pay optional extra fee to have us install/setup for you. Purchase Office Home & Business 2019 A$328 inc GST (RRP A$349) – self install/renew Purchase Office Home & Business 2019 A$328 inc GST (RRP A$349) – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Office 365 Home

Buy Office 365 Home – A$110 inc GST (RRP A$129) If you have more than 1 PC/Mac you can save money by purchasing Office 365 Home – A$110/year* inc GST and install it on up to 5 PC’s or Mac Computers/Devices 12-month subscription for up to 5 devices 1 TB OneDrive cloud storage and also collaborate on documents with others online Premium versions of Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access (Publisher and Access are for PC only) Renewing your existing subscription; simply purchase Office 365 here and enter your login ID from your current Microsoft account Electronic download (link emailed within 24 hrs of purchase) Optional one-off Installation service ($A78) for one device. For multiple installs please contact us for a quote. *Pricing returns to RRP after 12 months   Purchase Office 365 Home – Annual Subscription A$110 inc GST (RRP A$129) – self install/renew Purchase Office 365 Home – Annual Subscription A$110 inc GST (RRP A$129) – incl. one install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Buy Office 365 Personal

Buy Office 365 Personal – A$83 inc GST (RRP A$99) If you only have 1 PC/Mac then you can save some money purchasing Office 365 Personal – A$83/year* inc GST 12-month subscription for one person (choose Office 365 Home for up to 5 people) 1 TB OneDrive cloud storage and also collaborate on documents with others online Premium versions of Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access (Publisher and Access are for PC only) Renewing your existing subscription; simply purchase Office 365 here and enter your login ID from your current Microsoft account Electronic download (link emailed within 24 hrs of purchase) Optional one-off Installation service ($A78) *Pricing returns to RRP after 12 months   Purchase Office 365 Personal – Annual Subscription A$83 inc GST (RRP A$99) – self install/renew Purchase Office 365 Personal – Annual Subscription A$83 inc GST (RRP A$99) – incl. install in office or by remote control session (+A$78) Buy Office 365 Personal Buy Office 365 Home Buy Office Home & Student 2019 Buy Office Home & Business 2019 Buy Office Professional 2019 Buy Project Standard 2019 Buy Project Professional 2019 Buy Visio Standard 2019 Buy Visio Professional 2019 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Windows 10 – Critical Update Notifications

Microsoft recently (January 2020) sent a number of critical updates to your Windows 10 computer, it is vital that you install these else your computer could be vulnerable to hackers and/or Microsoft Office may become unstable and not work properly Many Windows 10 users will have Automatic-Updates switched on but some customers who rarely reboot or restart their computers may not be installing these vital updates. Take a look at the bottom right of your computer, do you see a notification like the picture above? If so, hovering over the icon may show a message such as “Your device is missing important updates. Select the icon for more info” Clicking the icon, may show you options such as these If so, please select “Restart Now” or “Schedule Restart” if you wish the update to happen at a more convenient time. If you do-not see the icon but wish to check that the updates have or have not been installed, please see the following tutorial. Windows 10 update version 1909 (November 2019) By regularly checking and installing Windows 10 updates, your computer should remain safe and secure and future issues should be prevented. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Office 2019/Office 365 Pricing and Products Explained

Updated Jan 2020 Purchasing a new version of Microsoft Office today in AUSTRALIA  is different from the past because you now have many choices and it’s quite a minefield to negotiate. (click here for prices in other countries) If you are looking for Microsoft Office for Business Version – click here Microsoft Office – Which is the latest version? Microsoft Office 2019 is the current version of Microsoft Office, succeeding Office 2016. It was released to general availability for Windows 10 and for macOS on September 24, 2018. What is the difference between Office 2019 and Office 365? In very simple terms. Office 2019 is an outright purchase and costs from A$169 per computer and is for customers who aren’t ready for the cloud, Office 2019 is the next on-premises version of Word, Excel, PowerPoint, Outlook, Project, Visio, Access, and Publisher There are 2 versions, Home & Student, Home & Business Office 365 is a monthly or annual subscription and costs as little as *A$22 per computer per year. *based on purchasing Office 365 Home – A$109/year inc GST and installing on 5 computers How much does Office 365 cost? Can you buy Microsoft Office outright? Yes, Office 2019. The outright purchase model is the traditional way of buying previous versions of Microsoft Office (2016, 2013, 2011, 2010, 2007, 2003 etc). This is an expensive way of purchasing Office and we recommend the subscription model. And forget about discounted upgrade prices, there are NO UPGRADES available from Office 2016, 2013, 2010, 2007, 2008, 2011 or earlier. If you wish to purchase Office or Office 365, you will need to pay outright for Office 2019 or per month or year for Office 365. Quick Facts Office 2019 and Office 365 have superseded Office 2016 (For Pc’s) and Office 2011 (for Mac.) or earlier (Office 2013, Office 2010, Office 2008, Office 2007, Office 2003 etc) Office 2019 will ONLY work on Windows 10 and MacOS (it no longer works on earlier windows versions) Office 2016 was recently upgraded to Office 2019 Office 365 remains unchanged besides a renaming of the packages. Boxed retail versions of Office 2016 are still available for purchase at some retail outlets. Avoid these as you are purchasing old stock. Office 365 can be purchased as web-access only, for PC’s or Mac’s on 1 or more devices and there are Individual and Business versions available, offering different features and applications such as 100 or 50GB Mailboxes, Access etc. Microsoft Hosted Exchange – If you are an existing user of any version of Outlook you can get all the advantages of the more expensive options by simply add a Microsoft Hosted Exchange mailbox. This document aims to help you select the most suitable version to suit your needs. (all prices in Australian Dollars) What is the difference between Microsoft Office 2019 versions? There are three versions of Office 2019 you can buy: Home & Student which has Word, Excel, PowerPoint, and OneNote; Home & Business which has that plus Outlook and Professional which has that plus Publisher and Access. If you own a standalone version of Office 2013/16 there is NO UPGRADE available to upgrade it to Office 2019 . The IT Guys recommend you DO NOT waste money on Office 2019, purchase a version of Office 365 instead, Does Windows 10 come with Microsoft Office? Generally No (except as a FREE trial) but the two do come bundled with some Microsoft Education versions and as Microsoft 365 Business Can you get Microsoft Office for free? Yes, if you are a student (at a participating school) or you purchase Microsoft Hosted Exchange (Plan 1 or Plan 2) you can then get the online (browser) version of MS Office for FREE.   A major advantage of subscribing to Office 365 on a monthly or annual “subscription” basis, is that you always have access to the latest version of Office as long as you continue to pay the subscription fee. Microsoft Office 365 – Annual Subscription Fee, Personal or Home Office 365 Personal Annual Subscription – A$83 per year (RRP A$99) 12-month NEW or RENEWAL subscription for 1 person on 1PC/Mac 1 TB OneDrive cloud storage and also collaborate on documents with others online Premium versions of Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access (Publisher and Access are for PC only) To renew your existing subscription; simply purchase Office 365 here and enter your login ID from your current Microsoft account Self download and Install or pay optional extra fee to have us install/setup for you. Office 365 Home Annual Subscription – A$110 per year (RRP A$129) 12-month subscription for up to 5 people 1 TB OneDrive cloud storage and also collaborate on documents with others online Premium versions of Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access are for PC Only) with Premium support via chat or phone with Microsoft experts Renewing your existing subscription? Simply purchase Office 365 here and enter your login ID from your current Microsoft account For use on multiple PCs/Macs, tablets, and phones (including Windows, iOS, and Android. OS and Android require separate app download) Outright Purchase of Microsoft Office 2019 Microsoft Office Home & Student 2019 (for Mac or PC) A$177 inc GST (RRP A$199) One-time purchase for 1 device – Install on 1 PC or Mac – licensed for home use System Requirements Windows 10 or Mac OS Classic 2019 versions of Word, Excel and PowerPoint. Plus OneNote for Windows 10 Microsoft support included for 60 days at no extra cost Does NOT include Microsoft Outlook Microsoft Office Home & Business 2019 (for PC or Mac) $A328 inc GST (RRP A$349) One-time purchase for 1 device – Install on 1 PC or Mac – Licensed for home and commercial use System Requirements Windows 10 or Mac OS Classic 2019 versions of Word, Excel and PowerPoint and Outlook. Plus OneNote for Windows 10 Microsoft Office Professional 2019 (for PC or Mac) $A585 inc GST (RRP A$639) One-time purchase for 1 device – Install on 1 PC or Mac – Licensed for commercial use System Requirements Windows 10 or Mac OS Classic 2019 versions of […]

Computer Repairs

Computer Repairs in Perth? – The IT Guys are your one-stop IT/Computer Solutions company. Wether you are an individual or a business, we can supply, manage, repair, upgrade and replace all your computer equipment and software. We have experience with Microsoft Windows, Apple Macintosh or Linux based systems, computers, servers, networks, equipment and peripherals. Click on any of the following for further information: Computer Equipment Supply New Windows Computer, PC or Laptop NEW Microsoft Surface Pro, Surface Go, Surface Studio, Surface Laptop and Surface Book NEW Windows Laptop or Notebook NEW Windows PC or Computer NEW Windows, Apple or Linux Servers NEW Printer, Scanner, Network and Backup Equipment NEW Smart TV’s NEW TV Sound Bars and Speakers Refurbished Computers and Smart Phones Macbooks and Macbook Air – Purchase 2nd-hand and refurbished Apple iPhones – Purchase 2nd-hand and refurbished Samsung & Android Phones – Purchase 2nd-hand and refurbished Computer and Equipment Repair and Troubleshooting Windows Laptop Repairs Cracked Laptop Screen Repairs Laptop Power Supply Replacement Mac Repairs – Apple Macintosh Repairs Mac Mini Repairs – Apple Mac Mini Repairs iMac Repairs – Apple iMac Repairs MacBook Air Repairs – Apple MacBook Air Repairs Macbook Battery Replacement Service – Perth Region MacBook Pro Repairs – Apple MacBook Pro Repairs MacBook Repairs – Apple MacBook Repairs Macbook – Water Damage Repairs Computer Upgrades Windows PC Upgrades Windows Laptop Upgrades Mac Upgrades – Apple Macintosh Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades iMac Upgrades – Apple iMac Upgrades Mac Mini Upgrades – Apple Mac Mini Upgrades When your old computer or IT equipment stops behaving itself, slows down or becomes unresponsive, then it may need to be repaired, upgraded or replaced. In order to ascertain your options, we first need to test and assesses the equipment, software or device. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only $66 (providing you can bring the device to our workshop). We can come out to your premises, but we prefer to save you money by having you bring the problem to our workshop. Please contact us on the number below to discus your options. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Windows 10 update version 1909 (November 2019)

Windows 10 update issues caused due to major Microsoft Windows updates that are either pending or have failed to install properly. The Windows 10 updates are known as version 1803, 1809, 1903  and 1909 (current as of 26 November 2019) and are major updates Microsoft has rolled out to fix bugs and update older (not supported) versions of Windows 10. To check if you are running the latest version of Windows 10, check the “OS Build version” as follows: Settings -> System -> About Under “Windows specifications” should be: Version: 1909 OS build: 18363 If the OS Build is less than 18363, you have pending or failed updates and these can be slowing down your computer and risking your computer security. How to Update Windows 10 Click Settings -> System -> Update & Security Ignore the fact that windows states “You’re up to date“ Click the “Check for updates” button and wait…. If any updates are found, especially 1803, 1809, 1903 or 1909, either run them straight away or schedule them so they are run after hours as it may take a few minutes to many hours depending on the speed of your hard-disk and the speed of your internet. 1909 cannot be installed before 1803, 1809, 1903 and the computer may need to restart several times before they are totally updated. If you keep putting off and delaying the updates, eventually the update will happen automatically and may put your computers out of action completely or will install at an inconvenient time rendering the computer unusable for a time.   If you have trouble updating Windows 10 yourself, call 08 6118 2601 or drop by our office, or call out one of our technicians. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at support@itguyswa.com.au or call: 08 6118 2601  Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message. For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page