High Speed Internet – Claremont

Get high speed Internet Today.. in Claremont (most parts) Claremont, you no longer need to suffer third-world Internet speeds of 1,2 or even 10 mbps since NBN Internet was switched on in March 2017 Claremont – (Not all parts) (Click here to check your address) However, you don’t have too long to move to NBN or you risk losing your land-line and any service connected to it. You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The date for deactivation of the copper land line for the suburb is as follows Claremont – 17/9/18 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call. :jk:

High Speed Internet – Mount Claremont

Get high speed Internet Today.. in Mount Claremont! Mount Claremont, you no longer need to suffer third-world Internet speeds of 1,2 or even 10 mbps since NBN Internet was switched on in March 2017 However, you don’t have too long to move to NBN or you risk losing your land-line and any service connected to it. You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The date for deactivation of the copper land line for the suburb is as follows Mount Claremont – 24/9/18 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call. :jk:

High Speed Internet – Peppermint Grove

Get high speed Internet Today.. in Peppermint Grove! Peppermint Grove, you no longer need to suffer third-world Internet speeds of 1,2 or even 10 mbps since NBN Internet was switched on in April 2017 However, you don’t have too long to move to NBN or you risk losing your land-line and any service connected to it. You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The date for deactivation of the copper land line for the suburb is as follows Peppermint Grove –7/10/18 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call. :jk:

High Speed Internet – Cottesloe

Get high speed Internet Today.. in Cottesloe! Cottesloe, you no longer need to suffer third-world Internet speeds of 1,2 or even 10 mbps since NBN Internet was switched on in March 2017 You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The disconnection process for the old phone and internet network in this area began on Oct 2018 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address. If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? What are the alternatives to NBN? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call. :jk:

Network Support Services

Network Support Services Networks come in all shape’s, sizes and complexity. From simple Local Networks in the home or home office (known as LAN’s – Local Area Networks), to medium sized networks in a typical business situation to large scale networks covering multiple offices, buildings, cities and even countries (known as WAN’s – Wide Area Networks) No matter how large or small your business or home network setup is, we can assist you in any way you wish, to make sure you get the connectivity you require within your budget and in a timely manner. The IT Guys can assist in Network Design, Network Construction and Network Maintenance and Network Support of LAN’s and WAN’s plus advise and setup of Cloud Network storage and solutions. Network Construction (Wired Networks, Wireless Networks, Ethernet over Power Networks, Smart Wiring, Cloud and Virtual Networks) Network Feasibility Network Design Network and Construction Pricing Network Construction Project Management, Network Roll out and Commissioning Network Maintenance Testing, Upgrading and Replacement of Network Equipment including Routers, Switches, Hubs, Modems, Wireless Access Points, Wi-fi Boosters, Wi-fi Repeaters Network Systems Audit Check The IT Guys offer a FREE 1 hour comprehensive Computer Systems Audit check on site at your office or business premises including a detailed Network Systems Audit. In this time we will examine your systems and provide a free report on their status, health and provide recommendations on how they can be improved or made more efficient (if necessary). If your company would like to take advantage of this offer, please contact us here. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies If you would like The IT Guys(WA) to analyse, test and advise you on how to fix any of the above issues, click on Internet and Wi-Fi Testing and Consultancy Services where we offer paid remote on on-site services. :jk:

Computer Repairs Claremont WA 6010

Computer Repairs Claremont, PC Repairs Claremont, Apple Repairs Claremont. Also IT Services Claremont and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Claremont and Mt Claremont and Claremont Quarter and Showgrounds, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here for Claremont, Western Australia :jk:

Computer Repairs Cottesloe WA 6011

Computer Repairs Cottesloe, PC Repairs Cottesloe, Apple Repairs Cottesloe. Also IT Services Cottesloe and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Cottesloe, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here for Cottesloe, Western Australia :jk:

My PC passed the speed test but is still slow?

June 16, 2015
IT Guy
Hints and Tips

Sometimes your computer can remain slow even after having passed a speed test. We explain the possible reasons and how to fix them. When you run a speed test as described here http://www.itguyswa.com/how-to-test-your-internet-speed/ and you get a fair result compared to the averages for your area or the technology you are using then you need to take a closer look at the computers and devices you are using. A suspected slow computer usually has up to four causes. 1) Slow Internet Speed – Checked and Fixed 2) Computer Viruses 3) Corrupt Operating System 4) Computer hardware failure Let us examine items 2,3 and 4 in more detail Firstly isolate your reasoning for thinking your computer is slow and try to quantify the level of “slowness” ie. does your PC takes 4 minutes to startup?, When playing games is there is a lot of juddering and freezing?. Do files take 2 minutes to save etc. 2) Computer Viruses Even with a current Anti-Virus program, you can still pickup computer viruses and malware. The nastier ones get underneath the Anti-Virus program and can then only be removed using a rescue disk. In this article we show 21 tell-tail signs that your computer has a virus. This article shows how to remove 99% of known viruses using a rescue disk. If you complete the above and either no viruses are found or your speed does not improve, try the next step. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 3) Corrupt Operating System Try backing up your data and then reinstalling the operating system. Although a long winded and time consuming process, this should increase the speed of your computer. However, if it does not, we need to look closely at the computer hardware. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 4) Computer hardware failure The three main areas of hardware failure that cause a computer to slow down are a) RAM (Random Access Memory) b) HDD (Hard Disk Drive) c) Video Graphics Card. RAM (Random Access Memory) failures Most computers have two or more RAM sticks. say 2 x 4 MB or 2 x 8 MB or in older machines 2 x 1 MB. If both sticks fail, the computer will not start and you will probably hear a number of beeps on startup. However a common problem is that just one of the sticks dies and your RAM is then halved. There is no warning from the Action center or the BIOS but by checking Control Panel > System you can check the amount of RAM your computer recognizes. A computer running Windows 7 should have 4 MB minimum RAM but some Windows 8 laptops were only shipped with a meagre 2MB of RAM and grind to a halt when more than one application is open. RAM allows your computer or laptop to multi-task, so you can have more than one program open at a time. The higher the RAM the quicker you can multi-task or have multiple windows open. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 HDD (Hard Disk Drive) failures Hard Disk Drives store your programs and data and are subject to sudden and catastrophic failures after 5 years or more. However, then do not always die suddenly. Quite often HDD‘s lose more and more of their storage capabilities over time. If a portion of the HDD drive dies, it can adversely affect the speed that the data is accessed and this can have significant performance implications. If the HDD sounds noisy or “clicks” try running a test from your BIOS. Also look at Control Panel > Adminstrative Tools > Defragment and Optimise Drives. Here you can Analyse and Defrag your drives. Make sure you have a full backup to an External Disk Drive before you attempt to do this. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 Video Graphics Card failures If the perceived “slowness” relates to video or graphic problems then the first thing to check is the video-card. A video card can be “on-board” ie integrated with the motherboard or as the picture left, an additional board containing its own processor and RAM. If your trying to play games on a laptop, it will be using the laptops own RAM (see a) above) but most game-desktops will have a separate video card. Video card’s are difficult to diagnose, try the manufacturers website for tools and utilities for doing this or simple swap it out with a new or spare board and see if that fixes your problems. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 Related Issues How to test your Internet Speed How to increase the speed of my Internet Connection How to increase the speed of your Modem Router or Wireless Modem Router How to Fix Wif-Fi Problems Fixing Wi-Fi problems relating to Mobile/Broadband Internet Fixing Wi-Fi problems relating to Wired Internet connections How to increase your Internet Browsing Speed Networking and Internet Small Apartment, Home or Small Office Network Solutions Medium Sized Single-story Home or Medium Office Network Solutions Large Home or Large Office Complex Solutions over Multiple Floors Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here. To secure your privacy and prevent virus, trojan and malware infections, The IT Guys recommend AVG anti-virus products. Written by John Kirkby

Testimonials

Testimonials Here is what our clients are saying about us Helpful on the phone and in person. Excellent updates while my computer was being looked at. Fast turnaround. Have recommended you to a few people already and will continue to do so. Great business to deal with. T Carlino Feb 2021 Work completed promptly and very reasonable rates. Very Satisfied. G Lee Jan 2021 Good job performed efficiently. Thank you E Canute Jan 2021 Happy with the level of service and professionalism. Company: CP Yao & Asociates Jan 2021 What I’d really like to do is thank the team for accommodating my request at somewhat short notice. I was in Perth from regional WA only for a short time over Festivus and the team were able to source the new parts and repair my iMac. Big thanks to Brock and John. Have a great New Year team! N Harrison Dec 2020 Prompt and polite service. Good communication when the task proved to be more than anticipated. C Baker Dec 2020 The service was great. I suffered a slow and erratic computer for months and tried every thing I knew to fix it, but eventually brought it to you. You fixed the immediate problem and suggested a better fix – new hard disk and it has been a miraculous change. I am now enjoying using the computer again. I should have brought it to you months ago. I have recommended your services to friends. Thanks L White Dec 2020 Very impressive service, will be back. S DeGuara Dec 2020 The service provided by Lawrence was very helpful, and seems to have solved the problem, even though he doubted it would. So, a bonus! T Errington Dec 2020 Lawrence did a wonderful job – thank you! S Wishaw Nov 2020 Keep on doing what you are doing. I can’t fault you. M Young Nov 2020 I was very grateful to Brock who served us and gave us two 8Gb Ram chips for our 27″ 2020 iMac for only $108 total. We successfully inserted the chips into our new computer and now have 24Gb of Ram. Brock also gave us a tip on how to install them. He said install them in this order: 4Gb, 8Gb, 4Gb, 8Gb. I was grateful for that information because I would have installed them as 4,4,8.8. Apple would have charged us $300 for only 8Gb extra so you gave us a great deal. Eventually I will be bringing you my old mid 2011 computer. I must confess that it was my wife who inserted the chips with her steady hand because I have a tremor and was unable to insert them myself. R Hulbert Oct 2020 Please pass on my thanks to Laurence for solving about three problems in less than fifteen minutes. I had been putting up with these issues for months, and it is such a relief to have them fixed. Thank you for a wonderful, friendly and efficient service. G Fiegert Oct 2020 Very professional. Definitely will use your services again. F Wandek Oct 2020 yes the technician i had was very good,i was very pleased unfortunitly i have forgotten his name thank you S Tymms Oct 2020 I would like to say that I’m very happy with the service I received on Monday. My computer is running much better now- better than it has in months. I dropped it in after Austin Computers gave me a bit of a run around. Lawrence had it fixed and ready to go within the hour which suited me perfectly. Please pass on my gratitude. K Mazzer Oct 2020 Great service again (especially Curtis who reviewed my queries) and Lawrence for welcoming me on arrival. Many thanks again. C Stewart Sept 2020 I wanted to thank Curtis for his excellent service and patience helping me with email set up and queries I had with my new device at the beginning of August. I also wish to thank Brock for handling my initial enquiry over the phone regarding the services you offer. L Chapple Sept 2020 Please tell the guys, especially Curtis, that I am very satisfied with your service. In the past I have used MACWORX in Joondalup but your friendly and helpful service surpasses theirs. I will return to you in the future if needed. Thanks again. Regards, Peter Sept 2020 Thank you to the IT Guys Team as a whole, the possibility of losing all my work was stressful and the efficiency of the team was fantastic. Being IT challenged myself, I never felt silly for asking questions and they all went above and beyond to retrieve my old data and set up my new computer in record time. Thanks again! J Ostaszewskyj Sept 2020 Picked up the machine last night and give it a run… Really very impressed with the upgrade. I think my major concern was that, after changing so much stuff that I would have to dive in and try to remember all the passwords and etc but Lawrence nailed it and apart from the extra performance it was as promised – just the same look and feel as before. I will be recommending a colleague to the service for the same treatment. Cheers David Sept 2020 I would like to thank Brock for his excellent service the other day, as it turned out it wasn’t my computer but a fault at Bigpond. He has enabled me to receive my emails without going through bigpond. Totally happy with the service I received. Regards L Morrison Sept 2020 Thanks for your work, all going well with my computer. Regards R Fittock Aug 2020 I was very happy with the service provided. Prompt and efficient. Thanks, B Farrant Aug 2020 I dealt with Lawrence and he was great. Very patient and explained things well. I’m very happy. So much so I have already bragged at work and a work colleague is purchasing the family 365. Keep up the great work. cheers A Morelli Aug […]

Computer Repairs Nedlands WA 6009

Computer Repairs Nedlands, PC Repairs Nedlands, Apple Repairs Nedlands. Also IT Services Nedlands and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Nedlands, Broadway, Crawley, Dalkeith, UWA and Queen Elizabeth II Medical Centre complex, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here for Nedlands, Broadway, Crawley, Dalkeith, UWA and Queen Elizabeth II Medical Centre complex, Western Australia :jk:

Computer Repairs Subiaco WA 6008

Computer Repairs Subiaco, PC Repairs Subiaco, Apple Repairs Subiaco. Also IT Services Subiaco and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Subiaco, Shenton Park, Daglish and Jolimont, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here :jk: