Computer Repairs

Computer Repairs Perth- The IT Guys are your one-stop IT/Computer Repairs and Solutions company.   Wether you are an individual or a business, we can supply, manage, repair, upgrade and replace all your computer equipment and software. We have experience with Microsoft Windows, Apple Macintosh, computers, servers, networks, equipment and peripherals. Click on any of the following for further information: Computer and Equipment Repair and Troubleshooting Windows Laptop Repairs Cracked Laptop Screen Repairs Laptop Power Supply Replacement Mac Repairs – Apple Macintosh Repairs Mac Mini Repairs – Apple Mac Mini Repairs iMac Repairs – Apple iMac Repairs MacBook Air Repairs – Apple MacBook Air Repairs MacBook Pro Repairs – Apple MacBook Pro Repairs MacBook Repairs – Apple MacBook Repairs Macbook – Water Damage Repairs Computer Upgrades Windows PC Upgrades Windows Laptop Upgrades Mac Upgrades – Apple Macintosh Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades iMac Upgrades – Apple iMac Upgrades Mac Mini Upgrades – Apple Mac Mini Upgrades When your old computer or IT equipment stops behaving itself, slows down or becomes unresponsive, then it may need to be repaired, upgraded or replaced. In order to ascertain your options, we first need to test and assesses the equipment, software or device. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop). We can come out to your premises, but we prefer to save you money by having you bring the problem to our workshop. Please contact us on the number below to discus your options. :jk: Tags: android, apple imac upgrade, apple mac, Apple Macintosh, backup, business, computer repairs, computer upgrade, fix, iMac, iMac Repairs, iMac upgrade, iMac Upgrades, internet, iphone, laptop, laptop screen repairs, Linux Server, Mac Mini, mac mini repair, mac mini upgrade, macbook, Macbook air, Macbook Air Repairs, macbook air upgrade, Macbook Pro, Macbook Pro Repairs, macbook Pro Upgrade, Macbook Pro Upgrades, Macbook Upgrades, macintosh, microsoft, Microsoft surface, Microsoft Windows, perth, printer, servers, smart tv, troubleshooting, water damage, windows

ADSL Telephone & Internet Disconnection Jan 2020 – Mosman Park, WA, 6012

Did you know Mosman Park will lose ADSL Internet and Telephone service in January 2020? Have you moved to NBN yet? There are alternatives. Mosman Park, you no longer need to suffer third-world Internet speeds of 1,2 or even 10 mbps since NBN Internet was switched on in June 2017 However, you don’t have too long to move to NBN or you risk losing your land-line and any service connected to it. You only have a matter of months to embrace the NBN or risk losing your land line, ADSL and anything connected to it such as Security Alarm systems, Medical Emergency alarms etc. Existing Copper Land Lines will be disconnected 18 months after the NBN go-live date The disconnection process for the old phone and internet network in this area is scheduled to begin on Jan 2020 Even though the suburb has officially gone live with NBN, there could be some exceptions such as Businesses and strata properties. The only sure way of finding out if your premises has gone live is to click here on this link and enter your address.If the NBN Company website states that NBN is available, you will need to contact an NBN service provider such as your existing Internet Service Provider (ISP) or  Telstra to start the process. However, before doing so, consider the following. Your existing services may be affected The rollout of the nbn™ broadband means some existing devices and services may not be compatible with these at all times. If you have any of the following devices or services, contact your service provider or register with NBN Co so that they can support you to help minimise a break in services. Medical alarm, autodiallers or emergency call buttons Monitored fire alarms Home or business security monitoring systems Lift emergency phones EFTPOS or health claim terminals Fax and teletypewriter devices If you have any of the above devices, make sure they are ALL made NBN ready before asking to be switched to the NBN. It is also a good idea to make sure you have a mobile phone available and working, should something go wrong during installation and there is a delay between losing your phone line and NBN becoming available. Once satisfied you have no existing services that maybe affected or you have fixed any incompatibility issues, you need to select an NBN provider and a plan. The following guide should be of assistance. Confused by NBN Plans? What are the alternatives to NBN? Can I still use my land-line once I have NBN installed? Yes, but you may find your old telephone handset does not work any more and you may have to buy a new one (or your provider my provide you with a compatible one) Instead of connecting to a wall socket, the phone will need to connect to a socket in the side of the new NBN modem or NBN connection box that will be provided by your ISP. Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via Mobile Phone Networks Telephone and Internet Connections offered via Independent Telecomm Companies     If you find you need any assistance in setting up your new NBN services or your telephone/answering machine, home network, printer or computer. Please give us a call.   :jk: Tags: 6012, adsl, internet, Internet Service Provider, ISP, Mosman Park, NBN, NBN Co, telephone, telephone lines, telstra, WA

Wi-Fi Internet Extenders

Boost and Extend Wi-Fi Internet through your house or office up to 500% with the latest MESH technology. The AmpliFi™ HD (High Density) Mesh Router can be used as a stand-alone router or with other AmpliFi™ Mesh Routers for multi-hop, self-healing wireless coverage and enhanced range. For a typical home, the router alone delivers maximum throughput to meet your streaming and gaming demands with lag-free performance. The Router features an innovative and simple design with an intuitive touchscreen display. A mobile app is available for iOS and Android platforms for instant setup and easy management. AmpliFi is available as a Standalone HD Mesh Router (simply plug it into the back of your existing modem and create a Wi-Fi network 400% to 500% more powerful than your average Telstra, iiNet or Optus supplied router) or as a part of a Mesh kit including Router and two mesh points. Standalone AmpliFi HD Mesh Router (AFI-R) is great for powerful coverage in an average sized space. Additionally, the standalone mesh router can be a powerful tool when added to existing AmpliFi hardware. Range: 10,000 Sq Ft. Recommendations for pre-wired/smart-wired house If you do not wish to go the the expense of wiring and already have ethernet points  (at least one per floor) we suggest using individual  Standalone AmpliFi HD Mesh Router (AFI-R) hard wired to an Ethernet port and connected to a switch or modem at the hub. Reviews: Forbes, BGR, The Wall Street Journal, Gadget Review, PC Magazine, ARS, Design Milk, Geek Dad Recommended Setup for Average Homes Our recommendation in most homes is to simply start with 1 x Standalone AmpliFi HD Mesh Router (AFI-R) per floor and see how much coverage this provides. Mesh Points can be added as required if extra coverage is required. To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Sonos Installation and Troubleshooting :jk: Tags: AFI-HD, AFI-R, amplifi, AmpliFi Alien KIT, AmpliFi Alien Router, AmpliFi Gamer's Edition, AmpliFi HD Mesh Router, AmpliFi HD System, AmpliFi Instant, AmpliFi Mesh Wi-Fi System, AmpliFi MeshPoint HD, boost internet, boost wifi, extend wifi range, How to Extend WiFi Range, internet booster, mesh point, mesh router, meshpoints, netgear wifi booster, plug in wifi booster, range extender, router, ubiquiti, ubiquiti amplifi, Ubiquiti Home Mesh – AmpliFi, unifi, wi-fi extender, wifi, wifi booster, wifi booster amazon, wifi booster app, wifi booster harvey norman, wifi booster jb hifi, wifi booster officeworks, wifi booster walmart, wifi extender

Voice Over Internet Protocol (VoIP)

VoIP, Voice over Internet Protocol, Internet Telephony are all terms used to describe the delivery of voice communications over the internet instead of over the public switched telephone network (PSTN). The adoption of VoIP is becoming more widespread amongst businesses due to technological advancements and the many benefits of the protocol: Cheaper Calls. Calls to mobiles, long distance and conference calls are cheaper. Free Calls. Calls between offices and telecommuters are free. Reduced Infrastructure Costs. The cost of dedicated phone lines is eliminated as the data network is also used for voice. VoIP also presents a wealth of functionality enabling businesses to improve productivity, provide better customer service and operate more efficiently. Increased Mobility. Mobile staff can be reached anytime, anywhere on any device on the same office line number. Increased Productivity. Mobile staff and teleworkers can access full functionality of the business phone system regardless of location. Increased Efficiency. enables staff to access email, voicemail, faxes from any device and from any location. The IT Guys are agents for Amcom and Amnet and can supply Amcom IP Tel, powered by BroadSoft, which gives you access to a comprehensive suite of advanced telephony and integration features, including the latest Unified Communication functions such as Instant Messaging, Presence, email and browser integration options.   One platform Amcom IP Tel is delivered across our Intelligent Network, eliminating the hassle of dealing with isolated phone systems at different offices. Telephony Connect with your colleagues and customers using secure, reliable communication from our range of Polycom phones. IM + Presence Experience faster information exchange when you securely connect with people in real-time using chat, buddy lists, user status and telephony integration. Conferencing A range of conferencing solutions from simple audio and video devices, virtual web and video tools, to high-definition conferencing. Mobility Easily access IM, Presence, voice and video calling from mobile, tablet and desktop platforms, via a single user interface called Amcom UC-One. Call + Contact Centre A feature-rich, hosted call centre solution operating seamlessly across multiple sites via a simple desktop application. :jk:

Fixed Wireless Internet & Telephone Services

Besides Australian NBN and Mobile Broadband services, Fibre and Fixed Wireless Internet Services are also available from Independent companies. Many fibre and wireless networks such as those owned by Telstra and Optus, were purchased by NBN to form part of the NBN Network some years back. However, many independent communications networks still remain offering fibre and fixed wireless internet to commercial and residential customers. Fibre Networks Commercial Fibre Networks in Australia have existed for many years, especially in the CBD areas of state and federal capitals. These private fibre networks also extend down major highways and into commercial and industrial areas in competition with existing Telstra and NBN. Dedicated High-Speed Fibre networks to commercial customers are offered by companies such as Vocus and TPG with speeds of 100/100, 500/500 or 1000/1000 available. However, there are also many “resellers” of Telstra, Vocus or TPG networks, so when speaking to a potential ISP, be sure to ask them if the network is their own or if they are reselling or onselling on behalf of one of the above. Fixed Wireless Internet Networks Fixed-Wireless Internet requires an aerial, antenna or dish on your roof to point to another dish or tower some distance away. It is only available if there is a line-of-sight connection. In Perth, Bunbury and Geraldton in Western Australia two companies Pentanet and Node1 offer independent fixed-wireless internet services as described in the following video. If you are looking for an Internet-Only service (no telephone calls) and do not require a land-line telephone Pentanet Fixed Wireless may be for you. Perth’s fastest internet/Wi-Fi service partnership This should NOT be confused with NBN-Fixed-Wireless. Check the websites of Fixed-Wireless-ISPs such as these to find out if there is coverage in your area and the cost of equipment required to access the service. Summit Internet provide Fixed Wireless Internet Services in Victoria and Countrytell do the same in NSW, Kern WIFI and Superloop in South Australia, RocketNetworks service Sydney, Melbourne and Perth. Fixed-Wireless Internet uses a modem connected to the roof aerial, antenna or dish. Your current modem maybe sufficient or your Fixed-Wireless ISP may provide one. If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems? Other Internet Solutions Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services :jk: Tags: #superfastinternet, email, ethernet, fibre, Fixed Wireless, fixed-wireless internet, home network, home networking, internet connection, ISP, mobile broadband, NBN, netfix, node1, optus, pentanet, perth, POS, stan, telephone, telstra, TPG, troubleshooting, vocus, western australia, wi-fi, wifi, wired ethernet

Telephone and Internet Connections offered by NBN

NBN (National Broadband Network) Telephone and Internet Services Every Australian residence and business should be able to access Telephone and Data (Internet) services using an NBN service depending on your location. To find out what is available at your location, enter your address into the following web page: https://www.nbnco.com.au/ Existing telephone handsets cannot be used in any of the NBN technologies. If you still require a traditional telephone “handset”, you will need to purchase an NBN compatible handsets that plugs into the NBN modem. If you DO NOT need a telephone handset, you can consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Technologies offered by the NBN are as follows Fibre to the Premises (FTTP) Fibre to the Building/Node (FTTB & FTTN) Fibre to the Curb (FTTC) NBN™ Wireless NBN™ HFC NBN™ Satellite Fibre to the Premises (FTTP) FTTP – The best solution on offer with NBN-Fibre directly to your premises. Sadly only a very small percentage of Australian users have this type of connection as it was deemed too expensive and time consuming to rollout across the country by the Government of the day. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Building/Node (FTTB & FTTN) Most Australian residences will be connected directly to the existing telephone socket using FTTN, and a new NBN compatible modem. This technology uses the existing copper telephone lines in a building, building complex or in the street to connect to fibre which can be up to 1 klm from your location. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. Fibre to the Curb (FTTC) Fibre to the curb is a recent technological improvement on FTTN. It still uses the existing copper telephone lines but then connects to a “Node” or “NBN junction-box” within a few hundred meters of your location/building. Some users can apply to have their technology upgraded to FTTP but the cost is generally around $7 to $10,000. NBN™ HFC Australian suburbs connected to the Pay-TV (Foxtel) Network in the 90s will be connected to NBN using the existing HFC (coaxial) network as follows. HFC is regarded as the 2nd best technology available after FTTP. NBN™ Wireless and NBN™ Satellite In country and rural areas the use of Wireless or Satellite technology (using an external antenna or satellite dish) as follows. Australian Satellite Internet is called Sky Muster™ or Sky Muster™ Plus and available from ISPs such as SkyMesh   Confused by NBN Plans? What are the alternatives to NBN? If you connect your modem to other computers and devices using hard-wired Ethernet cables, those devices should receive the same download-speed as at the NBN modem with little drop-off. However, when using Wi-Fi to connect to the Internet via the modem, a drastic drop off occurs depending on the quality of the ISP modem, your distance from the modem, the amount of devices accessing the modem and walls and floors between you and the modem. Generally the modems supplied by ISPs are very poor Wi-Fi devices and you should consider the following if you wish to receive high-speed Internet throughout your house and on multiple devices at the same time. Wi-fi Problems?   See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies :jk: Tags: cable, Coaxial, CONNECT, ethernet, fibre, Fibre to the Building/Node (FTTB & FTTN), Fibre to the Curb (FTTC), Fibre to the Premises (FTTP), Foxtel, FTTB, FTTC, FTTN, FTTP, HFC, home network, home networking, internet, internet connection, ISP, National Broadband Network, NBN, NBN Co, NBN™ HFC, NBN™ Satellite, NBN™ Wireless, Satellite, sky mesh, skymesh, skymuster, skymuster plus, stan, telephone, troubleshooting, upgrade, wi-fi, wired ethernet

Telephone & Internet

Telephone and Internet options in Australia By 2021 most residential customers in Australia will have been moved off the traditional copper-line based ADSL internet services and onto wired or wire-less internet and telephone technologies. As an NBN Accredited Adviser, The IT Guys WA and Hybrid ICT can make that transition easier.   New Solutions for receiving Internet and Telephone calls in Australia There are now 3 main ways to receive Internet and Telephone calls in Australia via: The NBN Network (National Broadband Network) Mobile Phone Network (3G, 4G, 5G) offered by major Telecomm’s companies such as Telstra, Optus, Vodaphone, TPG etc. Independent Telecomm companies (Fibre and Fixed Wireless) See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via Mobile Phone Networks Home Networking :jk: Tags: 4g, Australia, cable, DSL, fibre, Fixed Wireless, Foxtel, HFC, home network, home networking, HYBRID ICT, internet connection, mobile phone network, National Broadband Network, NBN, optus, telephone, telephone lines, telstra, TPG, wi-fi

Wi-fi Problems?

Having Problems getting Internet and Wi-Fi throughout your home or office? In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to produce the Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) As more home-automation devices become available, Wireless Smart-Wired-Home systems (aka Wi-Fi Internet Access Enabled Homes) as opposed to simple hard-wired smart-home-solutions are becoming de rigueur. We offer 4 solutions: Solution 1:  In an existing smart-wired house, Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution 2: Replace Ethernet wall plates with in-wall Wireless Access Points (WAPs) Another solution is to replace the existing ethernet wall-plates socket with a wall-mounted WAP. (in-wall-wap) which provides room-wide wi-fi and includes 4 ethernet ports hidden at the base of each unit. Simply replacing existing ethernet wall plates with Ubiquiti in-wall plates, turns each wall-plate into a Wi-Fi hotspot and provides strong Wi-Fi up to 25m from each wall plate.   If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Solutions 3 The WAP’s resemble a small flying-saucer and range in size from 160 to 200mm diameter. The WAP’s are strategically located at various points through the house, to provide a strong Wi-Fi signal into the required areas. If the house or office has already been smart-wired or had ethernet wall-plates installed previously, the WAP’s can be plugged into the existing wall-plate … and placed on a floor, under a table or in a cupboard, out of sight. Solutions 4 …but ideally on the ceiling to provide maximum coverage. Connect Unifi WAP’S to ceiling at strategic locations   See our solutions for small units up to multi-storey large homes, by clicking on the links below. Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Sonos Installation and Troubleshooting Having Problems with your Sonos Speaker system?     On Site Internet and Wi-Fi Testing and Consultancy Services We offer on-site call-out service with a call out fees from :30mos: (see full suburb list here) plus the time on site analyzing and fixing the problem. For the above fee we visit your home or office and carry out the tests as described above. This maybe necessary if we cannot determine the problems remotely or if the Internet speed is poor or non-existent. If you would like to know more or to book a call or site visit, call us or email support@itguyswa.com.au :jk:   Tags: amplifi, boost wifi, bose, CONNECT, ethernet, ethernet wiring, Foxtel, hub, in wall, in wall wap, internet, internet speed, mesh point, mesh router, netflix, phone, POS, security systems, troubleshooting, ubiquiti, ubiquiti amplifi, Ubiquiti UniFi AP AC Lite, Ubiquiti UniFi AP AC Long Range, Ubiquiti UniFi AP AC Outdoor Mesh antennas, Ubiquiti UniFi AP AC PRO, Ubiquiti UniFi IW-HD, UBNT, unifi, unifi ap ac, WAP, WAPs, wi-fi, wifi booster, wired house, wireless access point, Wireless Access Points

How to check if iPhone/iPad is backing up to iCloud

iPhone and iPads automatically backup your essential data to your iCloud account in case of an emergency. Is your iPhone or iPad doing so? No matter what iPhone or iPad you have, when you create a iCloud or iTunes account, Apple automatically provide you with 5GB of FREE iCloud Drive storage. The allowance is for backing up the iPhone/iPad essential data to allow for setting up or recovering a device, such as contacts, SMS, iMessages, Ringtones and where space allows, your Photos and Videos. However, if you exceed your iCloud allowance, your iPhone/iPad ceases to backup that data until you purchase a larger allowance or free up some space. If you see any of the following messages, you could be in big trouble if you lose or damage your iPhone/iPad How to check when your iPhone/iPad was last backed up On an iPhone or iPad Settings -> iCloud > Backup or Settings > [Your Name] > iCloud > iCloud Backup   If you don’t have a recent backup, plug your phone into power, make sure your connect to Wi-Fi and click on “Back Up Now” Hopefully the backup will start and you have enough available iCloud storage to complete the operation. If not you have a number of options. Purchase more iCloud Storage Free up space on your iPhone/iPad Free up Cloud Storage Space Backup to a Computer using a lightening cable (see below) If none of these options are suitable, The IT Guys (WA) can free up space and have your data transferred to an External Hard Disk Drive I have plenty of iCloud space available, why is my iPhone/iPad still not backing up to iCloud? You are not logged into an iCloud account (you may have changed or lost your password) Your iPhone/iPad does not regularly connect to a home or work Wi-Fi network when on charge. iCloud account is damaged or corrupt The operating system (iOS) on iPhone or iPad needs updating. If you have issues such as the above, bring your iPhone/iPad to The IT Guys (WA) and we can sort out the issues for you. Other Resources Backing up iPhone or iPad using iCloud How to backup an iPad How to backup an iPhone Backing up iPhone or iPad using iTunes on a Mac or a PC   :jk:   Tags: backup ipad, cloud storage, icloud, icloud allowance, icloud backup, iCloud Drive, icloud storage, icloud storage is full, icloud storge

IT, Cyber & Computer Systems Auditing Service – District32 Members

FREE 8-point IT, Cyber & Computer Systems Audit and Security Assessment for District32 members. As a member of the District32 Stirling branch, the IT Guys (WA) would like to offer a FREE 8-point IT Systems Audit and Security Assessment Even if you have an in-house IT person, IT team or external IT service provider, would you not like to ensure that they are doing the best for your company?Even though they may have the best of intentions, their skills and experience may not be adequate and up-to-date to identify and protect your business from an ever growing number of cyber security threats. The IT Guys have provided obligation-free, independent and confidential IT & Computer Auditing services to scores of small to medium sized companies across Perth. Our audits cover the following area: Software Security Audit – Check for Microsoft Office 365 Business or 2016 Pro Plus plus all other programs running latest updates and patched in line with OS updates. Operating System Security Audit – Check for min SOE (Standard Operating Environment) Windows 7 Pro or Windows 10 Pro, Mac OS minimum High Sierra. All workstations and servers to have current and updated Anti-Virus software. Email Security Audit – Check for Microsoft Hosted Exchange mailboxes and not running ISP, Google, Hostaway or web hosted email on IMAP and POP Backup Security Audit – Ensure backups occurring regularly locally and offsite (or cloud) ensure backup software running and storage devices have no errors. Data Security Audit – Ensure group or shared data properly secured and being backed up. Network Systems Security Audit – Check router and network is properly password protected, has security and firmware updates properly configured. Server Security Audit – Check server is working, is a currently support OS and has all security patches installed. Also check security login and activity directory properly password protected. Cloud & Web Security Audit – Check website is secure and hosted on secure and updated web host with fully patched hosting software. Full and comprehensive audits over large or multiple sites, buildings, offices etc, will be quoted after our initial FREE Audit. Our audit principles are based on the guideline “Maintaining Information Governance and Security” from the “Office of Australian Information Commissioner (OAIC)” Please Email us at support@itguyswa.com and one of our principles will contact you to discuss your requirements and concerns and arrange an initial meeting. :jk: Tags: Backup Security Audit, Cloud & Web Security Audit, cyber security, cyber security auditors, Data Security Audit, district32, Email Security Audit, Network Systems Security Audit, Operating System Security Audit, security assessment, Server Security Audit, Software Security Audit

Wi-Fi Troubleshooting

Having problems getting Internet and Wi-Fi throughout your home or office? We offer a number of Wi-Fi troubleshooting solutions. In the past the majority of homes had one PC/Computer connected by an Ethernet cable to a modem which was connected to a telephone point. Today, this is the exception rather than the rule. Your fastest internet speed is always going to be when connecting to the modem with an ethernet cable. However, Smart Phones, iPads and many laptops can only connect to the internet wirelessly over Wi-Fi. ISP supplied Internet Modem Routers provide Wi-Fi internet but the further you get away from the modem, the weaker the signal and internet speed become. With the explosion of personal Wi-Fi enabled devices (iPad, Tablets, laptops); smart-phones (iPhone, Android, Windows); Smart/Internet enabled TVs; Video streaming services (Netflix, Foxtel); Wireless Speakers (Sonos, Bose) and Internet Connected Security Systems; Fast Internet Access is now a necessity in every room and corner of the house and even outside. Unfortunately, your standard ISP-supplied NBN or Internet modem/router will only deliver Wi-Fi over a short distance and will not penetrate thick walls or concrete floors. Even though you may have recently upgraded to the NBN, you will only benefit from the improved speeds by using a hard-wired network (ethernet) cables. You can improve the speed and distance the wi-fi signal will travel by using Wi-Fi boosters and Wi-Fi extenders (including POE and Powerline devices) but only with a limited effect. It is impossible to achieve high-speed internet via boosters and extenders over more than 2 or more rooms, the drop-off in speed and bandwidth compared to that at the modem can be 50% or higher. Powerline (POE) Extenders are designed to transmit internet signals using the exisiting electrical wiring in your house. What the manufacturers do not tell you, is they will only work if the two power sockets you are connecting between are on the same wiring loop. Unfortunately, you are not going to know if this is the case until you buy and install them and try them out, even if they are on the same loop, the signal can be interrupted or blocked if an electrical appliance is using the same wiring loop. Boosters and Extenders will not work between concrete floors and are suited to large single-floor open-plan homes and offices. If your home or office has Smart-Wiring back to a central hub of comms box your best solution would be to add Wireless-Access-Points (WAPs) at strategic locations to provide Wi-Fi to other parts of the building away from the modems location. WARNING FOR HOME BUILDERS – Smart-Wiring Internet packages offered by many builders and home-automation companies are purely hard-wired solutions, that will provide top-speed internet as long as your TV, Media Player, Computer or device are physically connected to an Ethernet Outlet by an Ethernet Cable (see below) The above solution only allows for the modem/router to broadcast a strong Wi-Fi signal in one location (usually the garage or a cupboard, if located in the “hub” or “comms-box” or in a single room) We offer 5 solutions: Wireless Smart-Wired-Home solutions for small houses, units or apartment Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors See also, by clicking on the links below Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN or Fixed Wireless Internet in Western Australian based ISP – Pentanet Network and Internet Connection between Buildings Internet Service Provider Perth   *Ubiquiti Unifi in-wall units and WAP’s must be powered by a POE switch or POE injector plus a Cloud Key to configure the systems. For further information or to request a quotation, contact us on 08 6118 2601 or helpdesk@itguyswa.com.au :jk:   Tags: ethernet, Fixed Wireless, home networking, internet connection, internet speed, NBN, pentanet, poe switch, POS, router, routers, ubiquiti, ubiquiti unifi, WAP, WAPs, wi-fi, wi-fi extender, wifi, wireless internet

Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors

Wireless (Wi-Fi) Smart-Wired-Home solutions for extra large sized homes with multiple floors No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for extra large sized houses #1 Solution – Hard Wired WAP Solution For the IT Guys to deploy a quadruple WAP solution for a large sized house with existing smart wiring within 10k of Subiaco, the estimated cost starts around $2,000 If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2,000. #2 Solution – Mesh Network Solution If hard-wiring is not possible (such as no conduits through he concrete floor slab) a Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution can be deployed. Using an Amplify Router at the bottom of the ground floor stairwell and another at the top of the stairwell, Wi-Fi signal can be passed to the upper floor and provide Wi-Fi coverage above the slab. Each Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points costs from approx $300 plus installation. This is NOT the preferred solution. By combining a number of units in a “Mesh” network, signal strength and Internet speed could drop by as much as 50% compared to using #1 Solution above – Hard Wired WAP Solution   Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below.   :jk: Tags: 12RU data cabinet, adsl, amplifi, Apple TV, architect, architects, builders, DSL, ethernet, fetch boxes, fibre, hard wired, Harmony Box, HFC, internet, internet speed, mesh point, mesh router, NBN, Office, POE, poe switch, routers, smart wiring, smart-tvs, Starserve box, ubiquiti, ubiquiti amplifi, WA, WAP, WAPs, wi-fi, wifi, wired house, wireless access point, Wireless Access Points

Wireless Smart-Wired-Home solutions for large sized homes

Wireless (Wi-Fi) Smart-Wired-Home solutions for large sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for large sized houses   If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2000. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk: Tags: 12RU data cabinet, 4g, 6RU Data cabinet, adsl, Apple TV, architects, builders, comms, comms box, ethernet, fetch boxes, Harmony Box, HFC, hub, internet, laptops, NBN, phones, poe switch, power, router, smart wired home, smart wiring, smart wiring cost, smart-tvs, Starserve box, tablets, ubiquiti, unifi, WAP, wap heatmap, WAPs, wi-fi, wifi, wired house, wireless access point, Wireless Access Points

Wireless Smart-Wired-Home solutions for medium sized homes

Wireless (Wi-Fi)Smart-Wired-Home solutions for medium sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. We offer 4 solutions Wi-fi Problems?   Proposed solution for medium sized houses   If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk: Tags: 12RU data cabinet, Apple TV, architects, builders, ethernet, Harmony Box, HFC, laptop, NBN, poe switch, smart wiring, Starserve box, ubiquiti, WAP, WAPs, wi-fi, wifi, wired house, wireless access point, Wireless Access Points

Wireless Smart-Wired-Home solutions for small houses, units or apartment

Wireless (Wi-Fi) Smart-Wired-Home solutions for small houses, units or apartment from around $300 No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Proposed solutions for small unit or apartment #1 Solution – Boost Wi-Fi signal with a Standalone AmpliFi HD Mesh Router (AFI-R) In an open-plan style home or offices with few dividing walls, installing a single standalone AmpliFi HD Mesh Router (AFI-R) to the modem maybe sufficient to give the required coverage. These are generally 3 to 4 times more powerful than ISP supplied modems and depending on wall thicknesses and size of apartment one or two Amplifi Units could be used instead. Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. #2 Solution – Install one or more Wireless Access Points If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600.   Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk: Tags: AFI-R, amplifi, AmpliFi HD Mesh Router, ethernet, ethernet wiring, internet, ISP, mesh point, mesh router, NBN, routers, smart wiring, smart-tvs, ubiquiti, ubiquiti amplifi, WAP, WAPs, wi-fi, wifi, wired house, wireless access point, Wireless Access Points