Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors

Wireless (Wi-Fi) Smart-Wired-Home solutions for extra large sized homes with multiple floors No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for extra large sized houses #1 Solution – Hard Wired WAP Solution For the IT Guys to deploy a quadruple WAP solution for a large sized house with existing smart wiring within 10k of Subiaco, the estimated cost starts around $2,000 If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2,000. #2 Solution – Mesh Network Solution If hard-wiring is not possible (such as no conduits through he concrete floor slab) a Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution can be deployed. Using an Amplify Router at the bottom of the ground floor stairwell and another at the top of the stairwell, Wi-Fi signal can be passed to the upper floor and provide Wi-Fi coverage above the slab. Each Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points costs from approx $300 plus installation. This is NOT the preferred solution. By combining a number of units in a “Mesh” network, signal strength and Internet speed could drop by as much as 50% compared to using #1 Solution above – Hard Wired WAP Solution   Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below.   :jk:

Wireless Smart-Wired-Home solutions for large sized homes

Wireless (Wi-Fi) Smart-Wired-Home solutions for large sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for large sized houses   If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2000. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:

Wireless Smart-Wired-Home solutions for medium sized homes

Wireless (Wi-Fi)Smart-Wired-Home solutions for medium sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. We offer 4 solutions Wi-fi Problems?   Proposed solution for medium sized houses   If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:

Wireless Smart-Wired-Home solutions for small houses, units or apartment

Wireless (Wi-Fi) Smart-Wired-Home solutions for small houses, units or apartment from around $300 No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Proposed solutions for small unit or apartment #1 Solution – Boost Wi-Fi signal with a Standalone AmpliFi HD Mesh Router (AFI-R) In an open-plan style home or offices with few dividing walls, installing a single standalone AmpliFi HD Mesh Router (AFI-R) to the modem maybe sufficient to give the required coverage. These are generally 3 to 4 times more powerful than ISP supplied modems and depending on wall thicknesses and size of apartment one or two Amplifi Units could be used instead. Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. #2 Solution – Install one or more Wireless Access Points If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600.   Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:

WAP’s v Network Range Extenders/Boosters

Like most people who cannot get wi-fi internet unless they sit next to the modem, you have probably purchased devices that boost or extend the wi-fi range into other rooms. And like most people you wish you had not wasted your money. There are hundreds of “Wi-Fi Range extenders“, “Wi-Fi boosters“, “POE (Power over Ethernet)” devices available at your local electrical retailer and although many do help, they do not provide a complete solution that provides full-strength, secure, multi-user, wi-fi access over a wide area (including outdoors)   A properly configured WAP (Wireless-Access-Point) network provides seamless Wi-Fi access throughout buildings large or small by automatically switching to the WAP with the strongest signal, no need to keep manually switching between different wi-fi networks as you move from room to room. Some people try to get around this by configuring the extenders/boosters with the same name (SSID). This works as long as the signal from the modem and the extender do not overlap, if they do, network conflicts can occur and you can do more harm than good. The following articles show how: Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like the IT Guys to quote you on a WAP Network system in your home or office, please contact us for a free quote.   :jk:  

Upgrade issues to macOS High Sierra

We are seeing a few failed High-Sierra update issues coming through the workshop recently. Here are the common causes: Corrupt installation file (wi-fi, power or internet dropped out whilst downloading or installing. Make sure power cord is in and preferably connect to internet via an ethernet cord Corrupt installtion due to shortage of available diskspace High Sierra is a big download, Please amke sure you have plenty of available disk space before attempting the upgrade Failed HDD or SSD These tend to fail at the most inconvenient times, usually while doing an upgrade Computer is too old if your Mac is older than 2009, it’s not going to work (see full list below) Not enough memory (RAM) Your mac will need a minimum of 4GB RAM to upgrade to High Sierra. Encrypted Hard Disk To upgrade to High Sierra, your drive needs to be decrypted No matter what the issues is, The IT Guys can fix it, please bring your Mac to our workshop in Subiaco, No appointment necessary.   If the installation fails, your computer goes to sleep or there is a loss of internet connection, you may corrupt the operating system and may then need to restore from the last full backup. The upgrade is also only available for the following Mac models macOS High Sierra Apple’s latest OS Upgrade available to download now (ver 10.13) :jk:    

Ubiquiti Solutions Provider – Perth & Western Australia

Ubiquiti Enterprise Network Solutions, Fixes, Troubleshooting, Sales, Network Design & Consulting services to Clients, Architects, Designers and Builders in Perth & Western Australia The IT Guys are experts in the setup and support of Ubiquiti Enterprise and Ubiquiti Unify products to industry and residential customers. Reliable and strong wi-fi internet is a cornerstone of any office or residence that needs high-speed internet (wired and wireless) in every corner of the building and/or grounds. The IT Guys (WA) offer consulting services to Clients, Architects, Designers and Builders to make sure the technologies to be deployed (Computers, Servers, TV’s, Home Theatres, Telephones, Alarms etc) are the correct ones to meet the clients needs. We turn basic electrical wiring plans – Into detailed networked wiring plans including specifying the equipment to be employed The IT Guys also provide cost estimates on the preferred equipment including supply and final setup (if required) using the best networking and sound systems. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home from $428 Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth or WA. Please give us a call on :phone: and we will see if we can help. :jk:

Network Design & Consulting services

Network Design & Consulting services to households, business clients, Architects, Designers and Builders for Smart Wiring of Homes and Offices. Wether you are building, designing, renovating or moving house/office The IT Guys can help with Networking, Internet and Wifi issues. Trouble Shooting Internet and Wi-Fi Testing and Consultancy Services Designing, Building and upgrading home and office Networks During the design phase of any house,  office build or renovation, the internet and networking requirements of the home or office need to be considered to ensure it is “future-proof”. This is often referred incorrectly as a “Smart-Home”or “Smart-Wiring” Architects often rely on their Electrical Contractors or the Builder for advise and more often than not will try and sell you a “Smart-Home” package from a “Smart-Home-Contractor” that specialise in “home technology solutions, smart wiring, home automation, one touch control, security systems, audio visual products” etc. Any Electrical Contractor can carry out “Smart (Ethernet) Wiring and cabling” but many prefer to sub-contract it out as they do not like terminating ethernet cables. Many Building companies attempt to sell clients an “Smart-Home” packages carried out by “Smart-Home-Contractors” which often offer solutions that are already 10 years out-of-date and do not meet the demands of a modern families internet and entertainment requirements. Many “Smart-Home” packages only offer “hard-wired” internet/home-networking solutions which DO NOT take into consideration the demands of multiple smart-phones, tablets, computers, sound-systems, security-systems, TV’s and streaming that all require high-speed wireless internet access throughout the whole house and often into gardens and out buildings. These contractors are still stuck in an era where everyone had a home-theatre and Foxtel was the only non-free-to-air solution, and the Foxtel signal needed to be piped through the house using multiple coaxial and HDMI cables and multi-room infra-red controllers. In 2017 there are a multitude of entertainment options available in addition to traditional Foxtel and Free-to-Air TV. All require fast internet streaming services and offer simultaneous streaming on multiple TV’s and devices. Hard wiring coaxial and HDMI cabling throughout the house is ancient technology, as are the requirements for multiple “Sonos-Boost” devices. The IT Guys (WA) offer consulting services to Clients, Architects, Designers and Builders to make sure the technologies to be deployed (Computers, Servers, TV’s, Home Theatres, Telephones, Alarms etc) are the correct ones to meet the clients needs. We turn basic electrical wiring plans – Into detailed networked wiring plans including specifying the equipment to be employed The IT Guys also provide cost estimates on the preferred equipment including supply and final setup (if required) using the best networking and sound systems. If you would like the IT Guys to give you an independent quote or assessment and you are based in Perth. Please give us a call on 08 6365 5603 and we will see if we can help. See also, by clicking on the links below. Wireless Smart-Wired-Home solutions for small unit or apartment Wireless Smart-Wired-Home solutions for small homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Network and Internet Connection between Buildings Wi-Fi Troubleshooting Having Problems getting Internet and Wi-Fi throughout your home or office? Home Networking Network Support Services Network Design & Consulting services Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies :jk:

Confused by NBN Plans? What are the alternatives to NBN?

  There are 4 speed-tiers offered by the NBN and differing ISP’s offer one or more of them. To confuse matters further, each company gives the speed tiers their own special names. The deals you see plastered on the back of buses and on flyers pushed through your door, only ever quote the cheapest and slowest plan (Basic Evening Speed) which is less than 15 mbps download speed (equivalent to what you may already be getting using ADSL) See latest report on actual NBN speeds at February 2019 at this link If you DO NOT need a telephone handset, consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies NBN Speed Tier’s Speed Tier Old NBN Name Telstra iiNet/ WestNet/ TPG Optus Basic Evening Speed nbn™ 12 N/A Basic N/A Standard Evening Speed nbn™ 25 Core (200 GB) Standard N/A Standard Plus Evening Speed nbn™ 50 Unlimited Standard Plus NBN50 Premium Evening Speed nbn™ 100 Speed Boost Premium NBN100 Basic Evening Speed – Designed for very basic usage. Ideal for: Home phone Very basic internet usage Typical busy period download speed should be: Less than 15Mbps* Standard Evening Speed – Designed for a few people online. Ideal if you like to: Browse the web SD video streaming Send emails Typical busy period download speed should be: Minimum 15Mbps* Standard Plus Evening Speed – Designed for many users/devices. Ideal for: HD video streaming Playing online games Working from home Typical busy period download speed should be: Minimum 30Mbps* Premium Evening Speed – Designed for multiple users/devices. Ideal if you enjoy: 4K video streaming Uploading and downloading large files Multiple devices online at the same time Typical busy period download speed should be: Minimum 60Mbps* Factors that can affect your speed The time of day, as high-traffic times like the evening can cause speeds to slow The type and size of the content you are downloading or uploading The number of people in your premises actively online at the same time The provider, plan and speed tier you choose The way your specific provider configures their network and manages traffic The nbn™ access network technology available at your premises How nbn configures the access network Be wary of NBN offers from unknown-companies offering NBN deals that sound too-good-to-be-true. In October 2019, our research came up with the following NBN plan prices from the major carriers Speed Tier Old NBN Name Telstra iiNet/ WestNet/ TPG Optus Aussie Broadband Basic Evening Speed nbn™ 12 N/A Basic – $60/m, 500 GB data, Payg calls, Modem extra N/A N/A Standard Evening Speed nbn™ 25 Core (200 GB) $75/m Unlimited calls to landlines, mobiles, New Modem Standard, $70/m Unlimited Data Payg calls, Modem extra N/A Casual – $69/m Unlimited Data Modem Extra Standard Plus Evening Speed nbn™ 50 Unlimited Data $90/m ditto Standard Plus $75/m ditto NBN50 – $70/m Unlimited data Payg calls. New Modem, $99 setup fee Everyday – $79/m Unlimited Data Modem Extra Premium Evening Speed nbn™ 100 Speed Boost $120/m ditto Premium $100/m ditto NBN100 – $90 ditto, incl calls,  $99 setup fee Power User – $99/m Unlimited Data Modem Extra Generally only the larger established telecom companies such as Telstra, Optus, Aussie Broadband, and TPG (including iiNet and Westnet) have the capacity and bandwidth to ensure that the speed you sign up for can be maintained at busy times and when the household uses multiple devices, TV’s and computers simultaneously. The IT Guys recommend ignoring the lowest speed plans and only considering those based on the Standard Evening Speed and higher. If you are happy with your current ISP then you maybe better staying with “the-devil-you-know” rather than switching provider. There is not much to choose between the main ISPs they all offer similarly priced plans with the main difference being that Telstra cap their plans at 1000 GB per months with TPG and the like offering “unlimited” usage plans. A deciding factor between ISP‘s is more likely to be what the ISP‘s can “bundle” together to save you money. Combining your Internet, mobile-phones, land-line and even Foxtel can save you a considerable amount of money. The first step to moving to NBN is to contact your preferred ISP who will then contact NBN company to inspect your premises. You need to decide where you wish your internet line to be located inside your house and agree this with the NBN technician. Your ISP will then mail out your new modem and will give you the option of a self-install, ISP-install or a third-party-install such as the IT Guys. If you DO NOT need a telephone handset, consider the following non-NBN alternatives: Telephone and Internet Connections offered via the Mobile Phone NetworksTelephone and Internet Connections offered via Independent Telecomm Companies If you are looking for an Internet-Only service (no telephone calls) and do not require a land-line telephone, Pentanet NBN or Pentanet Fixed Wireless may be for you. To see what services are available at your address click here and enter your address here To order NBN or to switch NBN providers, download the NBN Plan form here, complete the form and email to info@pentanet.com.au or post to Pentanet, 2/8 Corbusier Place, Balcatta WA 6021. Plans start at $69 per month. To order Fixed-Wireless Internet or to switch providers, download the Fixed Wireless Internet form here, complete the form and email to info@pentanet.com.au or post to Pentanet, 2/8 Corbusier Place, Balcatta WA 6021. Plans start at $59 per month. If you are looking for a Phone-Only NBN deal then Telstra offer a $55 per month plan and if an Australian Senior a discount of $10 per month may apply bringing the cost down to $45 per month. Phone-Only NBN Plans are still quite expensive when you consider you can find mobile phone plans with unlimited calls and texts from $10 per month and basic mobile phones can be purchased from $89 Telephone and Internet Connections offered by NBN Telephone and Internet Connections offered via […]

Netflix Australia buffering problems solved

Even with NBN Netflix, Stan and other TV streaming services can still keep re-buffering, stalling and need rebooting too often, we offer four solutions: Fix 1 – Increase your Internet or Speed If your internet download speed keeps dropping to 3 mbps or less , watching Netflix or Stan in HD or Ultra HD mode is going to be painful (how to test internet speed), ask your NBN provider to test your connection speed and possibly increase your data allowance and/or connection speed. Confused by NBN Plans?   Fix 2 – Hard-wire your TV or fix Wi-Fi connectivity Your Smart TV, Apple TV, Telstra TV etc. can connect to the internet via your modem either over wi-fi or through a cable (hard-wired-ethernet cable). Depending on the distance from your modem or access point to your TV or streaming box, you could be dropping speed and traffic by 20% – 80%. Connecting directly or through a hard-wired network, eliminates this traffic loss and could increase your viewing experience dramatically. If you have to connect by wi-fi, you may need to install an industry-strength Wi-Fi network system through the house. Network and Wi-Fi Design, Troubleshooting and Installation Services   Fix 3 – Reduce Concurrent Streaming use Reduce the number of devices and TV’s using Netflix/Stan simultaneously on the same connection, each connection use between 0.3 GB to 7 GB per hour of data. For example a maximum 25 mbps download speed plan can only deliver a Maximum of 11GB of data per hour. 2 Ultra HD connections will kill your  data plan unless you are on an unlimited plan. Concurrent steaming over Wi-Fi will be almost impossible using a standard ISP supplied modem.   Fix 4 – Reduce Netflix quality Netflix offers viewing in three modes (depending on the TVs capabilities), Low, Medium or High. If left on “Auto” Netflix will deliver the best picture quality possible. If you have buffering issues, try reducing the data-use-settings to “Low” or “Medium” Adjust your Netflix data usage settings Access your Account page from a web browser and select Playback Settings. Select your desired data usage setting (please note that each estimate below is per stream, and that restricting data usage may affect video quality): Low (0.3 GB per hour) Medium (SD: 0.7 GB per hour) High (Best video quality, up to 3 GB per hour for HD and 7 GB per hour for Ultra HD) Auto (Adjusts automatically to deliver the highest possible quality, based on your current Internet connection speed) Select Save Note: It may take up to 8 hours for these changes to take effect.   Please see the following guides for further information on networking issues and increasing wi-fi and home internet speeds at home or in the office. NBN Installation and Setup Help Turn an existing smart-wired home to a Wi-Fi enabled one? :jk:

macOS High Sierra Apple’s latest OS Upgrade available to download now (ver 10.13)

MacOS High Sierra You will find the latest MacOS update either in the App Store or by now it may be popping up on your screen, imploring you to upgrade. Click on the “download button” to commence downloading the 5.17 GB download file but before you do: Make sure you have a full time machine backup of your data Make sure you are plugged into power Ideally only attempt the upgrade using a wired network connection rather than wi-fi This could take several hours to download depending on your internet speed. If the installation fails, your computer goes to sleep or there is a loss of internet connection, you may corrupt the operating system and may then need to restore from the last full backup.   The upgrade is also only available for the following Mac models   But if you do manage to upgrade fully you can then enjoy a list of new features as detailed here on the Apple website Especially the following: If you already have “Microsoft Office 365” installed,  you may need to update this software manually after the High Sierra installation. Simply open up Word, click on “Help” and then “check for updates” and follow the prompts. If not already set to “Automatic” you may be prompted to install quite a few updates which could take up to an hour depending on your internet speed. So please be patient. Enjoy the new features. If you have any installation issues that you cannot get over, please consult the High Sierra Help page :jk:    

How to update iPhone or iPad to iOS 10 using iTunes on Windows 10

Windows 10 – How to update your iPhone or iPad to iOS 10 Apple’s latest iOS update has just come available as on 13th September 2016, featuring a huge amount of new features and fixes. However, unlike previous updates, this one is particularly large and even Apple do not advise making the change before backing up your iPhone or iPad first. We recommend doing this using your charger cable connecting your iPhone/iPad to your Windows 10 PC or Laptop via a USB port rather than an iCloud backup.   If the update goes wrong…. you are in danger of wiping all the data from your iPhone or iPad. Updating and backing up via Apple iTunes is strongly recommended. Connect iPhone/iPad to your Windows 10 PC/Laptop Depending on how you have Windows 10 configured, on plugging in your device iTunes may launch automatically or Windows picture importer may start (see below) If this happens, you will need to select iTunes from the Start menu Don’t have iTunes? Download iTunes for Windows here. To , backup and update your iPhone/iPad using iTunes, you must be running version 12.5.1 or later, so follow prompts and allow installation. iTunes and Windows 10 may require confirmation that they trust each other before you can proceed. Confirm trust on iPhone/iPad Confirm trust on iTunes Upon starting iTunes it will check to see if any updates are required, if prompted, update to the latest version. select “Download iTunes” Latest version of iTunes will be downloaded via the Apple Software updater   If iTunes is still open during the update, you maybe prompted to close. With iTunes updated, iTunes will launch, select the iPhone/iPad symbol   iOS 10 needs 1.1 GB Free for the installation. If less than 1.1 GB available, you will need to delete some files or programs in order to proceed …. with enough free space, select “Backup Now” to make a full copy of all your iPhone/iPad data to your Windows 10 PC/Laptop. We suggested making an Unencrypted backup, so select “Don’t Encrypt” at the next prompt. Backup should commence and progress can be seen by watching the blue bar. Confirm by checking the time and date of the “Latest Backup“, ensure this is a few moments ago, else repeat the process. With full backup completed, downloading and updating your iPhone/iPad to iOS 10 can commence. As the download is a large one (1.1 GB), ensure your Windows 10 PC/Laptop is connected to the power supply and ideally is connected to the Internet via an Ethernet cable or Wi-Fi. A power failure or interrupted internet connection may result in your iPhone or iPad being “bricked” (become unusable). If this happens follow the advice of the following blog post. Here’s what to do if iOS 10 temporarily bricked your iPhone  Commence the update for you iPhone/iMac by clicking the “Update” button Downloading will commence, note the status. Upon downloading, a series of Windows detailing iOS 10 features will appear along with terms and conditions. Click on “Agree” and “Next” when prompted. When completed, your iPhone/iPad will restart and all those new features will be made available. Although the above example is specifically for Windows 10, the same instructions apply for Windows 8.1 and Windows 7 with the exception of how to launch iTunes. If you have any problems or wish to add any comments/updates, please post your comments below. If you live in Perth and you’d like us to assist you with the upgrade, please call and book and book an appointment. :jk:

How to update iPhone or iPad to iOS 10 using iTunes on an iMac or Macbook

iMac/Macbook – How to update your iPhone or iPad to iOS 10 Apple’s latest iOS update has just come available as on 13th September 2016, featuring a huge amount of new features and fixes. However, unlike previous updates, this one is particularly large and even Apple do not advise making the change before backing up your iPhone or iPad first. We recommend doing this using your charger cable connecting your iPhone/iPad to your iMac/Macbook via a USB port rather than an iCloud backup.   If the update goes wrong…. you are in danger of wiping all the data from your iPhone or iPad. Updating and backing up via Apple iTunes is strongly recommended. Connect iPhone/iPad to your iMac/Macbook Apple iTunes may automatically start and you will probably be requested to update itunes to version 12.5.1 or later.   If iTunes does not start automatically, select it from your list of applications To , backup and update your iPhone/iPad using itunes, you must be running itunes version 12.5.1 or later, so follow prompts and allow installation. iTunes and iPhone/iPad will require confirmation that they trust each other before you can proceed. Confirm trust on iPhone/iPad Confirm trust on iMac/Macbook iTunes Latest version of iTunes will be downloaded via the App Store If iTunes is still open during the update, you maybe prompted to close. With iTunes updated, iTunes will launch, select the iPhone/iPad symbol iOS 10 needs 1.1 GB Free for the installation. If less than 1.1 GB available, you will need to delete some files or programs in order to proceed with enough free space, select “Backup Now” to make a full copy of all your iPhone/iPad data to your iMac/Macbook. We suggested making an Unencrypted backup, so select “Don’t Encrypt” at the next prompt. Backup should commence and progress can be seen by watching the blue bar. Confirm by checking the time and date of the “Latest Backup“, ensure this is a few moments ago, else repeat the process. With full backup completed, downloading and updating your iPhone/iPad to iOS 10 can commence. As the download is a large one (1.1 GB), ensure your iMac/Macbook is connected to the power supply and ideally is connected to the Internet via an Ethernet cable or Wi-Fi. A power failure or interrupted internet connection may result in your iPhone or iPad being “bricked” (become unusable). If this happens follow the advice of the following blog post. Here’s what to do if iOS 10 temporarily bricked your iPhone  Commence the update for you iPhone/iMac by clicking the “Update” button Downloading will commence, note the status. Upon downloading, a series of Windows detailing iOS 10 features will appear along with terms and conditions. Click on “Agree” and “Next” when prompted. When completed, your iPhone/iPad will restart and all those new features will be made available. Has your iMac/Macbook been updated to latest OSx? The above instructions are specifically for all versions of iMac, MacBook, MacBook Pro and MacBook Air running on OSx El Capitan 10.11.6 You may firstly need to update the operating system (OSx) of your Mac to the latest version before you can use iTunes for backing up and installing iOS 10 to your iPhone or iPad. For instructions on updating OSX see the following post How to check Mac, iMac, Mini or MacBook for MacOS Updates   If you have any problems or wish to add any comments/updates, please post your comments below and if you live in Perth and you’d like us to assist you with the upgrade, please call and book an appointment. :jk:

Computer Repairs Woodlands WA 6018

The IT Guys specialise in Computer Repairs and Fixes to Woodlands, PC Repairs to Woodlands, Apple Repairs to Woodlands and IT Services to Woodlands. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in Woodlands. We specialise in providing Computer Repairs to Woodlands, PC Repairs to Woodlands, Apple Repairs to Woodlands and IT Services to Woodlands. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in Woodlands, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in Woodlands. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in Woodlands. Calling out a mobile “Geek” or “Nerd” Technician services to Woodlands is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in Woodlands by a qualified computer professional at a computer workshop. If you work or reside in Woodlands, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in Woodlands Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in Woodlands Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in Woodlands If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk: