Creating an iCloud account or recovering a lost iCloud Password

All iPhone, iPad, Mac, Macbook users need an iCloud account We show you how to set one up or recover a lost password If you forgot your Apple ID or Password, click on the appropriate link. If you have never had an iCloud account, click on “Create a New Apple ID” This is the screen if you forget your password. You will be sent reset email link or possibly an SMS If you need to create an Apple ID, you will firstly be prompted for your date of birth Next your First and Last Name and more personal and security questions until your Apple ID registration is complete. When complete and signed in, click on iCloud and you will see the iCloud menu. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

On Site Computer Support Services – Perth

Emergency Onsite Computer & IT Support Services to Perth Metro Area for business customers or Managed Services IT Support Companies that require local representation. Does your Business or Client need a site visit or call out to attend a support problem that cannot be fixed remotely?   The IT Guys (WA) support a number of interstate and overseas Managed Services IT Support Companies and Corporate IT Departments by supplying on-site computer, network and server support technicians in the Perth Metro Area. Our qualified Microsoft/Apple Techs are available for site call out for you or your clients 24/7.   Upon accepting our prices and terms we will schedule a technician to attend the site. Once work is completed we will invoice you directly to your accounts department for payment by credit card or EFT within our payment terms.   We support Business IT & Computer Requirements as a support service or on a break-fix basis. We offer support in a number of ways, listed in order of costs (cheapest first): Workshop Repair (Subiaco, Western Australia) Remote Repair (Worldwide) Mobile/Onsite Repair (Perth Metropolitan area) If you have a computer related issue in the first instance please either: Call us on 08 6365 5603 and speak to a technician or leave us a message on our answering service (24 hour service) or Send us an email to support@itguyswa.com detailing the nature of your problem Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Mac Upgrades in Perth, Western Australia

Mac Upgrades available for iMac, Macbook, Mac Mini, Macbook Air and most Apple Mac Computers – Perth, Western Australia Most Mac Computers can be upgraded with more memory to make it run like a new model. Memory can be in the form of RAM or Storage Space such as HDD or SSD If your computer does not have a minimum of 4MB RAM memory that will need to be upgraded to run the latest operating systems such as Sierra and High Sierra but the biggest performance upgrade is to replace the standard Hard Disk (HDD) with a super fast Solid State Drive (SSD) Very old models may not be able to be upgraded to the latest Operating System but will still benefit from an increase in memory. Hard Disk Drives (HDD) over 4 years old should be replaced with another HDD or SSD. This alone will give a noticeable performance increase. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. Once you have your serial number send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your Apple Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as High Sierra and Mojave and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 4GB RAM Depending on the age of your Mac, you can upgrade RAM up to 32 GB but it varies per model. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory” this will show the type of RAM installed and the number of RAM slots available. RAM for Mac’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to support@itguyswa.com  with your Mac serial number. Upgrading the RAM on your Mac will make your programs run faster, especially if you are running more than one application at a time. However it will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. To increase this speed, upgrade or add a SSD (Solid State Drive). Repairs and Upgrades of Other Mac Computers The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac.

How to run Microsoft Windows 7, 8 or 10 on a Mac

Mac computers can run Mac OS or Microsoft Windows OS. iMac, Macbook, MacBook Pro, MacBook Air and Mac Mini can all run Mac OS AND Windows OS, so you can have the best of both world’s, however this is not possible on a Windows PC or Laptop. Mac computers are preconfigured with Mac OS (El Capitan, Sierra, High Sierra etc) but do not come with a Microsoft Windows licence. A genuine copy of Windows 7 Pro or higher is required. A Mac computer can run Microsoft Windows OS in two or more ways: Bootcamp – Bootcamp is a FREE built-in Apple Mac OS utility which allows the user to restart the mac in a choice of OS (Mac OS or Windows OS) Parallels – Is a paid third-party program which allows for both Mac OS and Windows OS to run simultaneously on the one computer, allowing the user to flick between Mac OS and Windows OS or display both on twin monitors at the same time. If you only need to run Windows OS on your Mac with an occasional use of Mac OS then Bootcamp may well be suitable, is FREE and has less demanding hardware requirements than the alternative. If you need to easily and quickly run programs on both OS and have sufficient RAM and disk space and are willing to pay the annual licence fee, then Parallels should be your choice. Bootcamp   Bootcamp can be setup in one of two ways, to always start in a particular OS or to give the optional choice on startup. Use Startup Disk preferences When you use Startup Disk preferences to select a startup disk, your Mac starts up from that disk until you choose a different one. Choose Apple () menu > System Preferences, then click Startup Disk. Click  and enter your administrator password. Select your startup disk, then restart your Mac. If you see a message that your security settings do not allow this Mac to use an external startup disk, check the External Boot setting in Startup Security Utility. Use Startup Manager When you use Startup Manager to select a startup disk, your Mac starts up from that disk once, then returns to using the disk selected in Startup Disk preferences. Hold down the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window. If your Mac is protected by a firmware password, you can release the key when you’re asked to enter the password. Select your startup disk, then click the arrow under its icon, or press Return. If you press and hold the Control key during this step, your selection is saved in Startup Disk preferences, so it persists until you change it.   Parallels Parallels allows you to run one or more instances of Windows OS (Windows 7, 8 or 10) in a Mac OS Window or full screen. Parallels can be licenced in a number of ways, but the “Home” version would be suitable for most non-corporate clients or individual users   A Mac with 8GB of RAM and an SSD drive is recommended but not essential.   Parallels can be run in a Mac OS window or Fullscreen.   Prices For installed prices of Bootcamp or Parallels with your own copy of Microsoft Windows or with us providing the licence, please contact us on support@itguyswa.com   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Computer Repair Shop Near Me

Computer Repairs and IT Support Services to Perth, (WA) and Western Australia Looking for a Computer store Near Me? The IT Guys (WA) offer Computer Repairs and Computer Services to the Perth Metropolitan area in Western Australia We offer support in a number of ways, listed in order of costs (cheapest first): Workshop Repair (Subiaco, Western Australia) – from $66 Remote Repair (Worldwide) – from $39 Mobile/Onsite Repair (Perth Metropolitan area) – Call out from $45 plus $45 per 15 min onsite. Come to our Computer Repair Shop in Subiaco, Western Australia and save on call-out fees. The IT Guys are your 24/7 “on-call” IT department that you only pay for when you need (PAYG) We can support individuals and business IT & Computer Requirements as a support service or on a break-fix basis.   If you have a computer related issue in the first instance please either: Call into our workshop in Subiaco and talk to a technician Monday-Friday: 9AM to 5PM Saturday: CLOSED Sunday: CLOSED or Call us on 08 6118 2601 and speak to a technician or leave us a message on our answering service (24 hour service) or Send us an email to support@itguyswa.com detailing the nature of your problem All our technicians are fully qualified by Microsoft and Apple and very easy to speak to. They are West-Aussies born and bred or speak English as a first language.   Workshop , Triage, Testing & Assessing and Repairs If you can bring your equipment to our workshop in Subiaco and we are able to fix the problem within 5 minutes there will be no charge If your computer equipment is too heavy for you to handle but you can have someone put it into your car, one of our technicians will carry it into our workshop and put it back in your car when it is fixed. Testing and Assessing In cases where we are not able to make a quick-fix, the equipment will need to be left with us for 24-48 hrs for testing and assessment. You will be required to pay a fee of  $66  when you leave your equipment. The fee covers you for 30 minutes of labour, if the issue can be assessed and fixed within 30 minutes or is unfixable, there will be nothing further to pay. If a fix is available and requires parts or labour beyond 30 minutes, we will contact you, give you a quote and discuss any possible alternatives with you. Remote Support If there is an available internet connection we maybe able to ix minor issues remotely (see Remote Support). This service is available worldwide, but still carried out by our Perth based Technicians. Remote support starts from only $39 (M-F, 8am to 6pm) per 15 mins. Remote Support Onsite Support or Call Outs Onsite Support and Call Outs are usually not necessary in 75% to 90% of all IT and Computer problems. Certain computer and IT problems will require an “Onsite Support Visit” or  “Call-Out” at the clients personal residence or business premises. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

macOS High Sierra 10.13.1 Update

There is a new macOS update available for all you users of iMac, MacBook, Pro, Air and MacMini If you’ve been experiencing email problems lately, it is worth installing. 10.13.1 fixes an issue when using Mac Mail (Mac’s built in mail program) accessing work emails using Microsoft Exchange. Full details here https://support.apple.com/en-au/HT208177 About the macOS High Sierra 10.13.1 Update This update is recommended for all macOS High Sierra users. The macOS High Sierra 10.13.1 Update improves the security, stability, and compatibility of your Mac, and is recommended for all users. This update: Adds support for 70 new emoji, including food types, animals, mythical creatures, clothing options, more expressive smiley faces, gender-neutral characters and more. Fixes a bug where Bluetooth appeared as unavailable during Apple Pay transactions. Improves the reliability of Microsoft Exchange message sync in Mail. Fixes an issue where Spotlight does not accept keyboard input. Enterprise content: Improves the reliability of SMB printing. Makes Touch ID preferences accessible while logged in as a mobile account on MacBook Pro with Touch Bar. Adds support for unlocking a FileVault-encrypted APFS volume using a recovery keychain file. For details, enter man diskutil in Terminal. See Apple Security Updates for detailed information about the security content of this update. Learn how to get this macOS update. Published Date: Oct 31, 2017 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Life’s too short to waste time on slow computers

Life’s too short to waste time on slow computers, so why not treat yourself, family or friends to the gift of “speed” ….. “processing-speed” that is. Contact The IT Guys (WA) the SSD upgrade specialists.   All prices fully installed with latest macOS installed. Please email your serial number to support@itguyswa.com for latest prices and options for your specific computer. All SSD’s come with 5 year warranty. Speed up your Apple Mac Speed up your Apple Mac with an SSD Speed up your Apple iMac with an SSD Speed up your Apple Macbook Pro Retina with an SSD Speed up your Apple Macbook Air with an SSD Speed up your Windows PC or Laptop with an SSD Speed up your Apple Macbook with an SSD Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Double your iMac experience with 21″, 24″ or 27″ High Definition Dell Monitors

Extend Apple 21″ iMac Double the viewing area of your 21″ iMac with this P2217H – 21.5IN Dell MONITOR (16:9) A$329   Extend Laptop, Macbook Air, MacBook Pro   Extend Apple 27″ iMac Add multiple Dell infinity-edge monitors to create a video wall The IT Guys recommend The Dell UltraSharp 24 InfinityEdge Monitor (U2417H) that takes your view to the edge with 45% less black borders than Dell’s previous 23.8” monitor. The It Guys supply these for A$449 (inc GST). The InfinityEdge range can also be supplied in the following sizes and prices. UltraSharp 25 InfinityEdge Monitor (U2518D) – A$ 649 (inc GST) UltraSharp 27 InfinityEdge Monitor (U2717H) – A$ 849 (inc GST) UltraSharp 27 4K Monitor (U2718Q) – A$ 999 (inc GST) For larger monitors up to 55″ please request a quote by emailing us at support@itguyswa.com.   Required Display Cables And to connect your Apple computer to Dell Monitors you will need one of two cables. Mini Display Port to HDMI USB-C to HDMI The IT Guys can also supply these, please let us know the Apple model so we an ensure the correct one.   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page      

Sicha + Napa (mates rates) have gone into liquidation. Don’t Panic we can help :-)

Are you a client of Sicha + Napa (aka mates-rates, m8sr8s trading name of “G. Investments Pty Ltd”, ACN: 089 938 901) of Hay Street, Subiaco? Sicha + Napa went into liquidation on 22 May 2017 (see this link) and are no longer open or contactable. If you are looking for payment of debts or services owed to you, please contact the liquidators “Cor Cordis” on +61 8 6220 3500 Info Tech Guys Pty Ltd ATF The IT Guys (WA) Unit Trust T/As The IT Guys (WA) ABN: 87746148585 – Have NO CONNECTION or INTEREST with Sicha + Napa Do you have a Website hosting or Email hosting enquiry? We have been contacted by many former clients of S+N who have maintenance or billing issues regarding their website or e-mail hosting. We have been in contact with the 3rd party company that have been supplying these services to S+N and will attempt to resolve your issues if you send us a s much details as possible by email to support@itguyswa.com. Do you have an Apple repair issue on iPhone, iPad or Mac computers still under warranty? If you have purchased Apple equipment from S+N such as iPhone, iPad, iMac, Macbook, Macbook Pro, Macbook Air and it is under 24 months old, Apple should repair your equipment under warranty at no charge. Please contact the Apple Store in Perth on (08) 6140 3800 Do you have an Apple repair issue on Apple Mac Computers outside of warranty? Apple repairs on equipment over 2 years old are out-of-warranty and will have to be paid for. The IT Guys can assist with repairs to Apple iMac, repairs to Apple Macbook, repairs to Apple Macbook Pro, repairs to Apple Macbook Air,  repairs on Apple Mac Mini, then please bring your equipment to The IT Guys and for a fee of $66 we will test, diagnose and quote on the cost of repair or replacement. Do you have an Apple repair issue on Apple iPhone or iPad outside of warranty? Repairs to Apple iPhones and iPads outside of warranty, should be referred to your nearest Apple Store. Perth Apple store can be contacted on (08) 6140 3800. Would you like to upgrade your existing Apple equipment? The IT Guys are experts in upgrading existing Apple Computers to make them run faster and to extend their working life. iMac Upgrades – Apple iMac Upgrades   Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades   http://dev.itguyswa.com.au/macbook-air-upgrades/ Mac Mini Upgrades – Apple Mac Mini Upgrades Would you like to purchase NEW Apple Equipment? We suggest purchasing new Apple equipment directly from Apple’s website or via one of the two Apple stores in Perth. If you wish to transfer data and programs from your old equipment or phones to your new purchases or configure and setup phones or computers, we can be of assistance. Please contact us on support@itguyswa.com. for a quotation. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page    

Virus, Malware, Spyware, Ransomware, Phishing Removal Services

Is your PC, Mac, Server, Website, Email or mobile device acting strangely? The problem could be a physical issue such as a failing part, an Operating System issue (Windows/MacOS) or caused by an unwanted third party software, computer virus or malware infection or “bug” designed to capture your passwords, shopping habits and even blackmail or hold you to ransom (Ransomware) by encrypting your data. The IT Guys are experts in detecting and fixing these issues and restoring Windows and Apple computers, servers and websites to a secure working state. Even the best “Anti-Virus” and “Anti-Malware” products will only protect you 90% of the time. Everyone’s computer systems get compromised once in a while. The trick is to know that there is a potential problem and have someone look at it before it becomes a major issue. The security issues we encounter generally fall into 4 categories: Computer Virus Removal Malware Removal Ransomware Removal Phishing Removal Please call us on the number below to discuss your issues with a technician and we can then best decide if this is a simple issue that can be dealt with over the phone, remotely by logging into your computer, or requires equipment to be dropped off at our Subiaco workshop for testing or requires a site office or home visit. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

EOFY 2017 Sale on Business Grade Printers, Notebooks, Servers and PC’s

Save 10% of the published prices of Dell Business-grade Desktops, AIO, Servers, Laptops and Monitors, all with 3-Year-Onsite-Warranty Save 10% on SSD upgrade prices for Apple Macbook Upgrades, Windows PC upgrade and Apple iMac Upgrades Save on business grade Kyocera Multi Function Printer/Scanner/Fax/Copier with 2-Year-Onsite-Warranty Anyone with an ABN can spend up to $20,000 renewing or upgrading their computer equipment and software before 30th June and write it all off in this tax year. Time to write-off the old, slow Vista/Win7 PC/Laptop with a new model Windows 10 and an SSD drive that boots-up in an instant. http://dev.itguyswa.com.au/new-kyocera-printer-range-from-296/ Dell   Let the IT Guys help you spend less time tied to the office and allow you to work where and when you want. With new equipment and the latest Office 365, you can work on emails, documents and spreadsheets in the office, at home or on the beach in Bali and achieve the same result. No need to be office bound and tied to a server. Whether you prefer to work with Windows or Macs, the IT Guys, look forward to “Making IT Easy” for you and/or your company in 2017/2018   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to protect yourself from a Ransomware attack

How to protect you or your companies Computers, Laptops and Servers from a Ransomware encryption attack. The Basics It is crucial that all computers and servers have the latest Windows patches and updates installed on every Windows Computer, PC and Laptop (At the moment Apple computers not running Windows are immune from this particular attack). Your Anti Virus program must be current, up-t0-date with the latest virus definitions You must have a full offsite (cloud) backup of your data files (The IT Guys can supply for $20 per computer per month) Ideally you would also have multiple “local” backups to NAS or external HDDs that would have to be rotated periodically as any attached device during a Ransomware attack will also be encrypted. Do not click on links or graphics in emails that you are not 100% sure of. Make sure you educate other family members, work colleagues or employees about this because you are only as safe as the weakest link in your network.   Enhanced Ransomware Protection for Businesses ….. more How to protect yourself from a Ransomware attack Part 2 Further reading Virus Alert – WannaCry Ransomware CRYPTOLOCKER virus still going strong. 3 more clients infected today? Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Virus Alert – WannaCry Ransomware

A wide spread ransomware campaign, known as WannaCry, has impacted organisations globally over the weekend. You will probably have heard about it in the media. The ransomware is spread by taking advantage of a Windows vulnerability, and seeks to seize control of computers until victims pay a ransom. To ensure your organisation is protected, It is crucial that all computers and servers have the latest Windows patches and updates installed on every Windows Computer, PC and Laptop (At the moment Apple computers not running Windows are immune from this particular attack). Your Anti Virus program must be current, up-t0-date with the latest virus definitions You must have a full offsite (cloud) backup of your data files (The IT Guys can supply for $20 per computer per month) Ideally you would also have multiple “local” backups to NAS or external HDDs that would have to be rotated periodically as any attached device during a Ransomware attack will also be encrypted. You can have the IT Guys check that this vulnerability has been patched for you (approx. 15 mins per device) or you can do this for yourself. The following plain-english, illustrated, self-help guides show how to check your devices are fully updated and what to do if they are not. How to update Windows Operating Systems If you require assistance, The IT Guys can perform checks on your behalf. For The IT Guys Managed IT customers, we are currently working to ensure patches are either completed or in progress, so no further action from you is required, however if you are worried about any of your personal devices, please talk to us. As always, we are urging all customers to be vigilant when opening emails and clicking on potentially harmful links. If you have any concerns about the security of your IT systems, please contact The IT Guys on 08 6365 5603 or email support@itguyswa.com Further reading How to protect yourself from a Ransomware attack How to protect yourself from a Ransomware attack Part 2 CRYPTOLOCKER virus still going strong. 3 more clients infected today? Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Boost office productivity instantly. Give your staff dual monitors

Ask anyone who uses two computer monitors with a PC and they will tell you they’ve never been so productive. It’s true, not having to swap screens between your email client and a web browser saves so much time and is less fatiguing. Try it for yourself. These ergonomic monitor-stands from Dell can be used with most monitors up to 24″ and are height and angle adjustable. Dell’s dual monitor-stands (as detailed above) can be supplied for A$335 (inc GST) each. Extend Apple 21″ iMac Double the viewing area of your 21″ iMac with this P2217H – 21.5IN Dell MONITOR (16:9) A$269   Extend Laptop, Macbook Air, MacBook Pro   Extend Apple 27″ iMac Add multiple Dell infinity-edge monitors to create a video wall The IT Guys recommend The Dell UltraSharp 24 InfinityEdge Monitor (U2417H) that takes your view to the edge with 45% less black borders than Dell’s previous 23.8” monitor. Please call :telephone: for current pricing or email for prices on these orlarger monitors up to 48″ Business PC’s over 3 years old? Time to replace with Dell.   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page      

What is a NAS drive and why do I need one?

NAS (Network-Attached-Storage) drives are a safer way of storing or backing up data, than a conventional External Hard Disk Drive (EHDD). We explain why. If you are not currently doing any form of backing up of your data (photos, music, documents) we suggest you implement local and/or cloud backup immmediately You can start without even leaving your chair simply by using an offsite storage (cloud) storage system such as DropBox, Google Drive, OneDrive, iCloud or something more sophisticated such as CrashPlan. However, if you are in Business, you need something more robust than a few files in Dropbox. The above mentioned cloud services are certainly recommended but depending on internet availability, it may take quite some time to backup and/or recover a lot of data. The Prices for Cloud storage vary, as you can see from the following image. note 1 – Australian iCloud Prices https://support.apple.com/en-au/ht201238 – 2TB Max storage (Files, pictures, Music, Books etc) – Files can be accessed via browser note 2 – Australian Google Drive Prices – https://www.google.com/drive/pricing/ can expand to 10TB – Files can be accessed via browser note 3 –OneDrive/Sharepoint – https://products.office.com/en-au/onedrive-for-business/compare-onedrive-for-business-plans – Can expand to 25TB – Files can be accessed via browser note 4 – Dropbox Plus prices https://www.dropbox.com/buy/plus – Also unlimited Dropbox Business for $33/m x 5 users gives unlimited storage (Dropbox Business) – Files can be accessed via browser note 5 – IT Guys WA A4 Prices incl GST on a 12 month contract, managed by the IT Guys. (Files only) – Files cannot be accessed via a browser and need to restored. Does not copy programs, only data note 6 – IT Guys WA A$ Prices incl GST 2TB for $150 on a 12 month contract, manager by the IT Guys Backs Up Files and Disk image for Servers. ) – Files can be accessed via browser note 7 – USD Prices https://home.elephantdrive.com/home/pricing-and-plans/ unlimited plans available on application (Files only) ) – Files can be accessed via browser note 8 – https://azure.microsoft.com/en-au/pricing/details/backup/ – real-time replication of your virtual machines (VM) to a backup vault in Azure   The IT Guys recommend using a combination of both local and cloud backup such as the Datto Alto 3   Datto ALTO 3 – Intelligent Business Continuity Solution for Small Business Local Backup Making a “Local” backup (to a storage device in your office or home) can be achieved in three ways: Using an External Hard Disk Drive (EHDD) External hard drives usually consist of a single 2.5″ or 3.5″ conventional Hard Disk Drive or Solid State Drive surrounded by a plastic case which connects to a computer or server with a USB cable. They range in size from 500GB to 6 or 8TB. They don’t like being moved, dropped or shaken (with the exception of Lacie Rugged) When a hard drive fails, the data can be lost forever without recovery. They are the cheapest form of backup device. EHDD’s are effective for backing up individual computers and laptops, but should be rotated periodically with a second or third drive, in case one becomes faulty, full, corrupt or infected with a virus. When they do fail or become full, it is not always obvious and can lead to a false sense of security. If you are looking for something more reliable, fool-proof or idiot-proof. Choose one of the following two options instead. 2. Using a NAS Drive (Network Attached Storage) A NAS Drive is a device that holds multiple 3.5″ drives and is usually static in one place (not very mobile) depending on the number of slots and the type of RAID array, the capacity can be up to 16, 32 or 64TB. Depending on the setup, each drive can be mirrored 2 or 3 times, ensuring that you data is never lost even if one of the HDD‘s dies. Drives are hot-swappable (meaning they can be added or replaced without stopping or interrupting the workings of the drive.) and can be replaced with larger HDD’s thus allowing the NAS drive to increase capacity as an when you need it. NAS drive chassis (without drives) start around $300 and vary greatly depending on the number of bays, capacity and RAM. NAS drives are basically mini-servers and offer …. Mirrored drives using RAID Cloud backup, directly from the NAS drive (optional) Email notification when errors or failures occur Built in redundancy Suitable media server for streaming music/video to TV or Computers. Newer NAS drives are very reliable, but need to be installed and setup correctly to make sure they perform correctly. Special NAS Disk drives such as Western Digital Red Pro’s, offer 3 year warranty and are especially designed for NAS drives. Cheap standard HDD’s will also work but do not offer more than 12 months warranty and are likely to fail prematurely in a NAS environment. NAS drives, 3 years or older tend to be quite slow and should be replaced. Technology has improved greatly in that period and if the drives are 3 years or older, they will need replacing. Although the NAS drive unit may be operational for many years, it would be a prudent measure to replace the actual HDD’s at least every three years. 3. Using a second computer or server. An alternative to a NAS drive could be another computer or server accessible over the network. However, unless the HDD’s are setup in RAID, it will not be as reliable as a NAS drive but could be more convenient and quick way of backing up using EHDD’s due the the increased speed of data access via a wired network rather than by USB cable.  Cloud Backup Unlimited cloud backup for $20 per month   If you would like us to provide pricing for a NAS drive, Server or Cloud Backup. Please contact us below. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us […]