How old is my Mac?

Finding out the age of your Mac computer is as simple as clicking on “About this Mac” Apple Symbol -> About This Mac There is more information available if you wish to click on the “System Report” button If your computer is more than 4 years old, you should seriously consider having it replaced. See… How Often Should I replace my HDD?   Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

How to speed up your Mac

Do you remember when your Mac started up in a few seconds? How to speed up your Mac If you do remember when your Mac started quickly, you’ve either got a very good memory or you already have a Mac fitted with an SSD (Solid State Drive) instead of a conventional HDD (Hard Disk Drive) and at least 8 GB of RAM (Random Access Memory) In the last year or two the Apple Mac OS (Operating System) has become bigger and bigger to incorporate all those new features and extra security measures. Unfortunately, the consequence of this is that your old Mac has become slower and slower and it now takes much longer to load into memory on startup. Upgrading or adding an SSD (Solid-State-Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 3000 GB (3 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Current prices (March 2018) for SSD’s range from $389 installed. If you wish to keep your existing HDD, a small additional SSD can be added just for booting up or the entire disk can be replaced. 0. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Replacing your HDD with a newer conventional Hard Disk Drive (HDD) If your computer has a HDD and is over 4 years old, you will notice it’s performance deteriorating. Find out How old is my Mac! Simply replacing the old drive with a newer version of the same drive, will increase performance and data security but you are not going to get the same speed boost as upgrading to an SSD. A 1TB HDD fully fitted can be performed from A$300 inc GST by the IT Guys SSD Upgrade Prices If your Mac is less than 4 years old but slower than usual, try a disk repair first. How to do a disk repair on a mac To increase your computers overall performance, you also need to upgrade the computers RAM (Random Access Memory) Upgrading RAM memory To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. A comprehensive guide to locating your serial number can be found here. Once you have your serial number, click on this link and enter the serial number, the utility will tell you all you need to know about your Apple Computer, it’s original specification and how much it can be upgraded by. By supplying The IT Guys with your serial number, we can do this for you and advise on the cost of an upgrade. Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Sierra or High Sierra Depending on the model of your Apple computer, upgrades are available for most models and we are more than happy to provide a written quotation. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Upgrading your Operating System (OSx) Even without upgrading your computers RAM, Memory or HDD for an SSD, you can increase your Mac’s performance by updating to the latest Operating system (Currently HIGH Sierra) follow this guide to install the latest osx.  To check if your Mac is up to date, follow this guide. Click on “?Help” and leave us a message or call us on 08 6365 5603 and speak to one of our friendly technicians Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Why is my Mac Slow all of a Sudden?

12 Reasons why your Mac or MacBook is so slow all of a sudden? Without putting the Slow Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. Your slow mac may have suddenly started or it may have become slower over time. When programs become unresponsive and you see the spinning-wheel-of-death too often, … something is amiss and needs rectifying. Only by running a full diagnostic can you accurately identify the problem. If you live in Perth, Western Australia, the IT Guys WA can do this for you but we cannot do anything or quote prices until we have ‘Tested & Assessed’ your device in our workshop. You will need to bring or deliver your device to our workshop at 315 Rokeby Road, Subiaco between Monday-Friday: 9AM to 5PM Saturday: CLOSED Sunday: CLOSED No appointment is necessary. If you cannot get your device to us, seek out an Apple Qualified Technician. The following is a list of 12 potential problems we will test for plus some suggested fixes. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing GPU (Video Card) Failing OS (Operating System) is out-of-date and in need of updating to a later version. Too many programs open for available RAM Virus or Malware needs removing Failed or Pending Mac OS (Operating System) update Hanging programs Battery is failing and needs replacing (MacBooks Only) Too many programs trying to open upon startup Too many items on your desktop.   1. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it causes programs to become slow and sometimes unresponsive. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue.   See also The Mac “Startup Disk Almost Full” Message and How to Fix It 2. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over three years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 5 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. How old is my Mac? You have two choices, replace the drive with another conventional HDD or upgrade to an SSD. Upgrading or adding an SSD (Solid-State-Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 3000 GB (3 TB). Most commonly pre-installed HDD are 250 GB to 1 TB in size. Current prices (March 2018) for SSD’s range from $389 installed. If you wish to keep your existing HDD, a small additional SSD can be added just for booting up or the entire disk can be replaced. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Replacing your HDD with a newer conventional Hard Disk Drive (HDD) If your computer has a HDD and is over 4 years old, you will notice it’s performance deteriorating and it will keep getting worse. See… How old is my Mac? Simply replacing the old drive with a newer version of the same drive, will increase performance and data security but you are not going to get the same speed boost as upgrading to an SSD. A 1TB HDD fully fitted can be performed from around $300 by the IT Guys If your Mac is less than 4 years old but slower than usual, try a disk repair first. See… How to run a disk repair on a Mac 3. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing See… Macbook Slow? Could be the HDD or the SATA Cable? 4. Slow Mac? – GPU (Video Card) Failing See… Mac video problems are bad news for iMacs and Macbooks and could signal it’s end-of-life 5. Slow Mac? – OS (Operating System) is out-of-date and in need of updating to a later version. Many problems are fixed by Apple releasing periodic OS (Operating System) updates. Updating to the latest operating system will fix many issues and provide new features and compatibility with other devices. However, before making any updates : a) Make a full Time Machine Backup of your computer See… How to backup a Mac, b) Make sure the new OS is compatible with your existing programs such as Adobe PS (if you use it) by reading the following guide. See… Things you should check before updating the OS on a Mac See… Are you Apple devices up-to-date?   6. Slow Mac? – Too many programs open for available RAM Earlier Mac’s were shipped with 2GB RAM or less. The latest Mac OS such as Sierra and High Sierra and Mojave will only operate with a minimum 4GB of RAM. Adding extra RAM also increase the speed of certain memory hungry programs that do a lot of processing such as video and image editing and rendering programs including Auto CAD, iMovie and Final Cut […]

iPhone 8 fix for spinning wheel freezing issue

iPhone 8 users have been frustrated by their phones crashing recently. We’ve tried a few fixes and here are the ones that worked for us. Some commentators are trying to blame the issue on iOS 11.2.5 or 11.2.6, hopefully future releases will stop this from happening, in the meantime, here are a couple of ways to get around the problem. https://discussions.apple.com/thread/7683091?language=en https://support.apple.com/en-us/HT201412 Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

Important – Mac Computer users with AVG Anti-Virus (For Mac)

Important information for Mac users with AVG Anti-Virus (For Mac) We have been informed by a number of our clients with Apple Mac computers that they have recently been receiving a Security Warning on their computers such as the following, asking to allow “AVG Technologies CZ, s.r.o.” App to load. If the above appears on your computer, please click the “Allow” button and enter your password if requested. The FREE AVG anti virus product for Mac is asking for permission to update the program. By clicking the “Allow” button you are giving it permission to install the update and keep you protected by viruses and phishing attacks. You may also see the following screen appear.   If you see the above screen click on the “FIX ALL” button. If the “Web Shield” button does not turn Green after a few moments, manually click on the button to switch “Web Shield” to the green “ON” position. Once this fix is made, you may also want to take the opportunity of clicking on the “SCAN MAC” button, to make sure your MAC is still free from viruses. This is necessary to ensure that your Mac stays free from viruses and keeps protecting you from malicious viruses and phishing attacks. If your lucky the scan will not find anything, if not.   Simply hit “Resolve All” to quarantine the viruses Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

How to Backup a MacBook

Backing up the data on your Macbook on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to Backup a Macbook Pro

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use an Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers to backup wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to Backup a Macbook Air

Backing up the data on your Macbook Air on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to Backup a Mac Mini

Backing up the data on your Mac Mini on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to Backup an iMac

Backing up the data on your iMac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to Backup a Mac using Time machine Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB. Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup.   Time Machine backup to Apple Airport Time Capsule How to backup a mac to a Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Cloud Backup from only $20 per month Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

How to Backup a Mac

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers, easily and wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited cloud backup for $20 per month Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page  

Creating an iCloud account or recovering a lost iCloud Password

All iPhone, iPad, Mac, Macbook users need an iCloud account We show you how to set one up or recover a lost password If you forgot your Apple ID or Password, click on the appropriate link. If you have never had an iCloud account, click on “Create a New Apple ID” This is the screen if you forget your password. You will be sent reset email link or possibly an SMS If you need to create an Apple ID, you will firstly be prompted for your date of birth Next your First and Last Name and more personal and security questions until your Apple ID registration is complete. When complete and signed in, click on iCloud and you will see the iCloud menu. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

How to Check iPhone or iPad for iOS updates

How to check your iPhone or iPad has the latest iOS (Operating System) updates installed, and if not, how to install them. Backup before Updating It is always wise to backup your iPhone or iPad before attempting any updates. How to backup an iPhone How to Backup an iPad Updating iPhone or iPad The process for updating iOS is almost identical for the iPhone or the iPad Click on the “Settings” Icon. 2. Click on “General” > “Software Update“ 3. Unless you are connected to a Wi Fi network or have mobile broadband you may get the following error. Switch WI FI on (and plug in the power lead to make sure your device does not run out of battery) 4. Once connected to the Internet, the iOS software update can commence. 5. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel. Later, iOS will reinstall apps that it removed. If you tap Cancel, learn what to do next. 6. To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your iOS device into power before you go to sleep. Your device will update automatically overnight. If asked, enter your passcode. If you don’t know your passcode, learn what to do. Alternatively – Install iOS updates using iTunes and the charger cable Once iTunes has been loaded connect your devices together with a USB  cable and iTunes should immediately start Your iPhone or iPad comes with a cord which you will use daily to recharge your iPhone or iPad and will look something like this     Connecting the cable between your iPhone or iPad, to a Mac Computer or a Windows PC or Laptop If iTunes does not start automatically, manually start it from the menu. If detected your device should appear automatically in the iTunes interface. iTunes will detect the name and capacity of your devices, the current operating system (iOS) and the update status. Click on “Check for Update“     And if you cannot figure it out for yourself, Call the IT Guys and use our iPhone setup service or our iPad setup Service Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

If you have a Mac, iPhone or iPad you should update them right now for your own protection.

If you own a Mac, iPhone or iPad you should make sure you have the latest OS software updates installed which are 11.2.2 for iOS and 10.13.2 for macOS High Sierra Apple just released two very important security updates for iOS and MacOS, which address the massive Spectre vulnerability that Apple previously said affects all Macs and iPhones.   Spectre was one of two major CPU vulnerabilities revealed by security researchers last week that affects devices with processors from major chip makers, including Intel, AMD, and ARM. Apple previously released software updates to address the other flaw, Meltdown but if you have not had an update in some time, you may currently be vulnerable to both flaws. While it’s always a good idea to keep your software up to date, these latest updates are especially important. As security researchers have warned, the Meltdown and Spectre bugs are particularly nasty. So even if you’re the type to wait days, or even weeks, to update to the latest software, you really shouldn’t waste any time with these updates.   How to update the Software on an iPhone or iPad How to Check iPhone or iPad for iOS updates How to update the Software on a Mac, Macbook, Air or Mini How to check Mac, iMac, Mini or MacBook for MacOS Updates Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

On Site Computer Support Services – Perth

Emergency Onsite Computer & IT Support Services to Perth Metro Area for business customers or Managed Services IT Support Companies that require local representation. Does your Business or Client need a site visit or call out to attend a support problem that cannot be fixed remotely?   The IT Guys (WA) support a number of interstate and overseas Managed Services IT Support Companies and Corporate IT Departments by supplying on-site computer, network and server support technicians in the Perth Metro Area. Our qualified Microsoft/Apple Techs are available for site call out for you or your clients 24/7.   Upon accepting our prices and terms we will schedule a technician to attend the site. Once work is completed we will invoice you directly to your accounts department for payment by credit card or EFT within our payment terms.   We support Business IT & Computer Requirements as a support service or on a break-fix basis. We offer support in a number of ways, listed in order of costs (cheapest first): Workshop Repair (Subiaco, Western Australia) Remote Repair (Worldwide) Mobile/Onsite Repair (Perth Metropolitan area) If you have a computer related issue in the first instance please either: Call us on 08 6365 5603 and speak to a technician or leave us a message on our answering service (24 hour service) or Send us an email to support@itguyswa.com detailing the nature of your problem Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:08 6118 2601 Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.For instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page