Macbook Air Upgrades – Apple Macintosh Upgrades
Want to speed up your Macbook Air? SSD upgrades available on all Macbook Air’s. The IT Guys specialise in Macbook Air Upgrades and Macbook Repairs across Perth with repairs carried out by Apple Certified Technicians. Most Macbook’s Airs can be upgraded with a new or larger super-fast SSD (Solid State Drive) …but no RAM Apple Macbook Air’ s cannot have RAM upgrades due to the RAM being soldered to the motherboard but the SSD hard drives can be upgraded even though it is an expensive option. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number or Mac ID which can be found on the underside of MacBook Air or click on “About this Mac“. Mac Model ID found here Once you have your serial number or Mac Model ID send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your MacBook Air Most early Macbook Air’s were shipped with as little as 2GB of RAM (Internal Memory for running programs) new Macbook Air’s are supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as High Sierra and Mojave and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 8GB RAM Repairs and Upgrades of Other Mac Computers All work is carried out by Apple Trained and Authorised Technicians. If your Macbook Air is less than 3 years old, then we recommend taking your computer to an Apple Store or an Authorised Apple Repair Company and see if it can be replaced under warranty. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. MacBook Air’s shipped after mid 2013 had the hard drive replaced by a super fast PCIe-Based Flash Storage Drive (see above) Sizes range from 256GB, 512GB or 1TB PCIe-Based Flash Storage Drive Upgrade for your 11″ or 13″ MacBook Air MacBook Air 11-inch (Mid 2013) MacBook Air 11-inch (Early 2014) MacBook Air 13-inch (Mid 2013) MacBook Air 13-inch (Early 2014) Repairs and Upgrades of Other Mac Computers All work is carried out by Apple Trained and Authorised Technicians. If your MacBook Air is less than 3 years old, then we recommend taking your computer to an Apple Store or an Authorised Apple Repair Company and see if it can be replaced under warranty. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number or Mac Model ID to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk:
How to speed up your Mac
Do you remember when your Mac started up in a few seconds? How to speed up your Mac If you do remember when your Mac started quickly, you’ve either got a very good memory or you already have a Mac fitted with an SSD (Solid State Drive) instead of a conventional HDD (Hard Disk Drive) and at least 8 GB of RAM (Random Access Memory) In the last year or two the Apple Mac OS (Operating System) has become bigger and bigger to incorporate all those new features and extra security measures. Unfortunately, the consequence of this is that your old Mac has become slower and slower and it now takes much longer to load into memory on startup. If your iMac already has 8GM of RAM or more, and still has its original disk drive (HDD) the biggest performance increase will come by replacing the HDD (Hard Disk Drive) with a super-fast SSD (Solid State Drive) 21 inch iMac’s prior to 2020 had a poor quality HDD (hard disk drive) installed as standard with many failing within 2 years of purchase. Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly and come with a 3 or 5 year warranty. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. We recommend 500GB or larger due to the burgeoning size of each new MacOS operating system updates. Depending on the model of your Apple computer, upgrades are available and we are more than happy to provide a written quotation. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades If your Mac is less than 4 years old but slower than usual, try a disk repair first. How to do a disk repair on a mac To increase your computers overall performance, you also need to upgrade the computers RAM (Random Access Memory) if under 8GB Upgrading RAM memory To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. A comprehensive guide to locating your serial number can be found here. Once you have your serial number, click on this link and enter the serial number, the utility will tell you all you need to know about your Apple Computer, it’s original specification and how much it can be upgraded by. By supplying The IT Guys with your serial number, we can do this for you and advise on the cost of an upgrade. Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Catalina or Big Sur Depending on the model of your Apple computer, upgrades are available for most models and we are more than happy to provide a written quotation. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Upgrading your Operating System (OSx) Even without upgrading your computers RAM, Memory or HDD for an SSD, you can increase your Mac’s performance by updating to the latest Operating system follow this guide to install the latest osx. To check if your Mac is up to date, follow this guide. :jk:
Why is my Mac Slow all of a Sudden?
12 Reasons why your Mac or MacBook is so slow all of a sudden? Without putting the Slow Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. Your slow mac may have suddenly started or it may have become slower over time. When programs become unresponsive and you see the spinning-wheel-of-death too often, … something is amiss and needs rectifying. Only by running a full diagnostic can you accurately identify the problem. If you live in Perth, Western Australia, the IT Guys WA can do this for you but we cannot do anything or quote prices until we have ‘Tested & Assessed’ your device in our workshop. You will need to bring or deliver your device to our workshop at :address: between :opening-hours: No appointment is necessary. A Test & Assess fee of :assess-fee: is required to be paid on drop-off and is non-refundable. The following is a list of 12 potential problems we will test for plus some suggested fixes. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing GPU (Video Card) Failing OS (Operating System) is out-of-date and in need of updating to a later version. Too many programs open for available RAM Virus or Malware needs removing Failed or Pending Mac OS (Operating System) update Hanging programs Battery is failing and needs replacing (MacBooks Only) Too many programs trying to open upon startup Too many items on your desktop. 1. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it causes programs to become slow and sometimes unresponsive. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue. See also The Mac “Startup Disk Almost Full” Message and How to Fix It 2. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over four years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. Apple Mac Repair Required? If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 5 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. How old is my Mac? You have two choices, replace the drive with another conventional HDD or upgrade to an SSD. Upgrading or adding an SSD (Solid-State-Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 250 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Current prices for SSD’s range from $220 installed. iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades See… How old is my Mac? Simply replacing the old drive with a newer version of the same drive, will increase performance and data security but you are not going to get the same speed boost as upgrading to an SSD. If your Mac is less than 5 years old but slower than usual, try a disk repair first. See… How to run a disk repair on a Mac 3. Slow Mac? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing See… Macbook Slow? Could be the HDD or the SATA Cable? 4. Slow Mac? – GPU (Video Card) Failing See… Mac video problems are bad news for iMacs and Macbooks and could signal it’s end-of-life 5. Slow Mac? – OS (Operating System) is out-of-date and in need of updating to a later version. Many problems are fixed by Apple releasing periodic OS (Operating System) updates. Updating to the latest operating system will fix many issues and provide new features and compatibility with other devices. However, before making any updates : a) Make a full Time Machine Backup of your computer See… How to backup a Mac, b) Make sure the new OS is compatible with your existing programs such as Adobe PS (if you use it) by reading the following guide. See… Things you should check before updating the OS on a Mac See… Are you Apple devices up-to-date? 6. Slow Mac? – Too many programs open for available RAM Earlier Mac’s were shipped with 2GB RAM or less. The later Mac OS such as Sierra and High Sierra and Mojave will only operate with a minimum 4GB of RAM. Latest MacOS needs 8GB RAM. Adding extra RAM also increase the speed of certain memory hungry programs that do a lot of processing such as video and image editing and rendering programs including Auto CAD, iMovie and Final Cut Pro but generally will not be noticeable if you already have 8GB or 16GB of RAM Extra RAM may help if you have multiple programs running at the same time, closing all but the essential ones may increase performance Click on “Apple Symbol” > “Force Quit” and close any unnecessary programs and see if this resolves the issue. 7. Slow Mac? – Virus or Malware (Mackeeper) or (CleanMyMac) needs removing Yes, Mac’s do get viruses that can […]
Mac Upgrades in Perth, Western Australia
Mac Upgrades available for iMac, Macbook, Mac Mini, Macbook Air and most Apple Mac Computers – Perth, Western Australia Most Mac Computers can be upgraded with more memory to make it run like a new model. Memory can be in the form of RAM or Storage Space such as HDD or SSD If your computer does not have a minimum of 4MB RAM memory that will need to be upgraded to run the latest operating systems such as Catalina or Big Sur but the biggest performance upgrade is to replace the standard Hard Disk (HDD) with a super fast Solid State Drive (SSD) Very old models may not be able to be upgraded to the latest macOS but will still benefit from an increase in memory. Hard Disk Drives (HDD) over 4 years old should be replaced with another HDD or SSD. This alone will give a noticeable performance increase. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. Once you have your serial number send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your Apple Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Big Sur or Catalina and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 4GB RAM memory Depending on the age of your Mac, you can upgrade RAM up to 32 GB but it varies per model. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory“ this will show the type of RAM installed and the number of RAM slots available. RAM for Mac’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to support@itguyswa.com with your Mac serial number. Upgrading the RAM on your Mac will make your programs run faster, especially if you are running more than one application at a time. However it will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. To increase this speed, upgrade or add a SSD (Solid State Drive). Repairs and Upgrades of Other Mac Computers The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk:
Why my Mac will not start?
7 Reasons why your Macbook or Mac will not start or is stuck on the startup screen Without putting the Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. However, we list a few of the possible reasons your Mac, MacBook, Pro, Air or Mini will not startup and operate correctly. Possible reasons your Mac does not start or Hangs Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure Mac not starting or hanging? – Possible Power Issues Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Mac not starting or hanging? – Motherboard Failure 1. Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure First, rule out the display as the source of the issue. To be sure you’re not having a display issue, press your computer’s power button. If your Mac has power but doesn’t have any video: You may hear a startup chime. You may hear fan or drive noise. You may see a light from the Sleep LED, if your Mac has one. Pressing the Caps Lock key on the keyboard causes it to light. If any of these things happen and you have an external display, connect to that and see if that shows a picture, get help with video issues on external displays connected to your Mac. Mac display distorted? Could be a GPU (Video Card) Failing 2. Mac not starting or hanging? – Possible Power Issues If your Mac won’t turn on and you have ruled out display issues, try these steps. Verify that you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device. If the wall outlet is working and you continue to have no power, try another power cord or adapter, if available. If you’re using a Mac notebook, learn about troubleshooting MagSafe adapters, and leave the power adapter connected long enough to provide an adequate charge to the battery. Disconnect all accessories that are plugged in to your Mac. This includes things like printers, USB hubs, or mobile devices. Hold down the power button for ten seconds. Then press the power button again to see if the Mac turns on. Reset the SMC. If you recently installed memory or a drive in your Mac, make sure it’s compatible and installed correctly. If possible, reinstall the original memory or drive to see if the issue persists. 3. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it may stop the Mac from starting correctly. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue. Updating to latest Mac OS? – don’t turn your Macbook into a brick See also The Mac “Startup Disk Almost Full” Message and How to Fix It 4. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over three years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. How to speed up your Mac If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 4 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. True speed and performance is gained by replacing the old HDD with a SSD (solid state drive) which is what Apple started to do on it’s post 2012 models. SSD’s have no working parts and are in essence a very large USB thumb or flash drive and they work 4 times faster than conventional drives. 5.Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing Slow Mac? Could be a HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing 6. Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Macs may hang on startup after there has been an attempt to “upgrade” the OS that fails, leaving the computer in a state of “limbo” not being able to revert to the previous OS version and not being any to complete the upgrade to the current one. The following article explains the problem and identifies the symptoms. macOS High Sierra Apple’s latest OS Upgrade available to download now (ver 10.13) Updating non-Apple programs to their latest versions, may solve the problem. For instance Office 365. Click on “Apple Symbol” > “Force Quit” and close any programs that have become unresponsive and see if this resolves the issue. 7. Mac not starting or hanging? – Motherboard Failure If all the above tests fail and there is no power, lights or signs of startup activity, the chances are that the problem could be the most serious of all a motherboard (main circuit board) failure which is the most expensive part of the […]
iMac Upgrades – Apple iMac Upgrades
Want to speed up your iMac? Apple iMac SSD and RAM upgrades available on all iMacs. The IT Guys specialise in iMac Upgrades and iMac Repairs across Perth with repairs carried out by Apple Certified Technicians. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. If your iMac already has 8GM of RAM or more, and still has its original disk drive (HDD) the biggest performance increase will come by replacing the HDD (Hard Disk Drive) with a super-fast SSD (Solid State Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly and come with a 3 or 5 year warranty. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Depending on the model of your Apple computer, upgrades are available and we are more than happy to provide a written quotation. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of iMac or click on “About this Mac“. Once you have your serial number send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your iMac Most early iMac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new iMac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as High Sierra , Mojave, Catalina or Big Sur, and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 8GB RAM Depending on the age of your iMac, you can upgrade RAM up to 64 GB but it varies per model. RAM for iMac’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to support@itguyswa.com.au with your Mac serial number. Upgrading the RAM on your iMac will make your programs run faster, especially if you are running more than one application at a time. Upgrading RAM on your iMac will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. Repairs and Upgrades of Other Mac Computers All work is carried out by Apple Trained and Authorised Technicians. If your iMac is less than 3 years old, then we recommend taking your computer to an Apple Store or an Authorised Apple Repair Company and see if it can be replaced under warranty. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk:
Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades
Want to speed up your Macbook or Macbook Pro? SSD and RAM upgrades available on all Macbook’s. The IT Guys specialise in Macbook Upgrades, Macbook Pro Upgrades, Macbook Repairs and Macbook Pro Repairs across Perth with repairs carried out by Apple Certified Technicians. If your iMac already has 8GB of RAM or more, and still has its original disk drive (HDD) the biggest performance increase will come by replacing the HDD (Hard Disk Drive) with a super-fast SSD (Solid State Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly and come with a 3 or 5 year warranty. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 1 TB in size. Depending on the model of your Apple computer, upgrades are available and we are more than happy to provide a written quotation. Upgrading RAM (Memory) Most early Macbooks were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Macbook’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as High Sierra, Mojave, Catalina and Big Sur and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 8GB RAM Depending on the age of your Macbook, you can upgrade RAM up to 16 GB but it varies per model. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory” this will show the type of RAM installed and the number of RAM slots available. RAM for Macbook’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to helpdesk@itguyswa.com.au with your Mac serial number. Upgrading the RAM on your Macbook will make your programs run faster, especially if you are running more than one application at a time. Upgrading RAM on your Macbook will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. Repairs and Upgrades of Other Mac Computers All work is carried out by Apple Trained and Authorised Technicians. If your MacBook is less than 3 years old, then we recommend taking your computer to an Apple Store or an Authorised Apple Repair Company and see if it can be replaced under warranty. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. MacBook Pro’s with Retina displays shipped after mid 2012 had the hard drive replaced by a super fast PCIe-Based Flash Storage Drive (see above) Sizes range from 240/250GB, 500GB, 1TB or 2b, PCIe-Based Flash Storage Drive Upgrade for your 13″ or 15″ MacBook Pro with Retina Display (Late 2013 – 2015 or 11″ or 13″ MacBook Air (Mid 2013 – Early 2014) or (Mid 2012 – Early 2013) MacBook Air 11″ & 13″ (2010-2012) MacBookAir3,1 MacBookAir3,2 MacBookAir4,1 MacBookAir4,2 MacBook Air 11″ & 13″ (2012) MacBookAir5,1 MacBookAir5,2 MacBook Air 11 & 13 inch (Mid 2013,14,15) MacBookAir6,1 MacBookAir6,2 MacBookAir7,1 MacBookAir7,2 MacBook Pro with Retina Display 13″ & 15″ Late 2013, 2014, and 2015 MacBookPro11,1 MacBookPro11,2 MacBookPro11,3 MacBookPro11,4 MacBookPro11,5 MacBookPro12,1MacBook Pro with Retina Display (2012 – Early 2013) MacBookPro10,1 MacBookPro10,2 Find your Mac Model ID here Repairs and Upgrades of Other Mac Computers The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to helpdesk@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk:
Sicha + Napa (mates rates) have gone into liquidation. Don’t Panic we can help :-)
Are you a client of Sicha + Napa (aka mates-rates, m8sr8s trading name of “G. Investments Pty Ltd”, ACN: 089 938 901) of Hay Street, Subiaco? Sicha + Napa went into liquidation on 22 May 2017 (see this link) and are no longer open or contactable. If you are looking for payment of debts or services owed to you, please contact the liquidators “Cor Cordis” on +61 8 6220 3500 Info Tech Guys Pty Ltd ATF The IT Guys (WA) Unit Trust T/As The IT Guys (WA) ABN: 87746148585 – Have NO CONNECTION or INTEREST with Sicha + Napa Do you have a Website hosting or Email hosting enquiry? We have been contacted by many former clients of S+N who have maintenance or billing issues regarding their website or e-mail hosting. We have been in contact with the 3rd party company that have been supplying these services to S+N and will attempt to resolve your issues if you send us a s much details as possible by email to support@itguyswa.com. Do you have an Apple repair issue on iPhone, iPad or Mac computers still under warranty? If you have purchased Apple equipment from S+N such as iPhone, iPad, iMac, Macbook, Macbook Pro, Macbook Air and it is under 24 months old, Apple should repair your equipment under warranty at no charge. Please contact the Apple Store in Perth on (08) 6140 3800 Do you have an Apple repair issue on Apple Mac Computers outside of warranty? Apple repairs on equipment over 2 years old are out-of-warranty and will have to be paid for. The IT Guys can assist with repairs to Apple iMac, repairs to Apple Macbook, repairs to Apple Macbook Pro, repairs to Apple Macbook Air, repairs on Apple Mac Mini, then please bring your equipment to The IT Guys and for a fee of $66 we will test, diagnose and quote on the cost of repair or replacement. Do you have an Apple repair issue on Apple iPhone or iPad outside of warranty? Repairs to Apple iPhones and iPads outside of warranty, should be referred to your nearest Apple Store. Perth Apple store can be contacted on (08) 6140 3800. Would you like to upgrade your existing Apple equipment? The IT Guys are experts in upgrading existing Apple Computers to make them run faster and to extend their working life. iMac Upgrades – Apple iMac Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades http://dev.itguyswa.com.au/macbook-air-upgrades/ Mac Mini Upgrades – Apple Mac Mini Upgrades Would you like to purchase NEW Apple Equipment? We suggest purchasing new Apple equipment directly from Apple’s website or via one of the two Apple stores in Perth. If you wish to transfer data and programs from your old equipment or phones to your new purchases or configure and setup phones or computers, we can be of assistance. Please contact us on support@itguyswa.com. for a quotation. :jk:
Mac Mini Upgrades – Apple Mac Mini Upgrades
Want to speed up your Mac Mini? Apple Mac Mini Memory and SSD upgrades available on all Mac-Mini’s. The IT Guys specialise in Mac-Mini Upgrades and Mac Mini Repairs across Perth with repairs carried out by Apple Certified Technicians. If your Mac-mini already has 8GM of RAM or more, and still has its original disk drive (HDD) the biggest performance increase will come by replacing the HDD (Hard Disk Drive) with a super-fast SSD (Solid State Drive) Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly and come with a 3 or 5 year warranty. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). Most commonly pre-installed HDD are 500 GB to 4 TB in size. Depending on the model of your Apple computer, upgrades are available and we are more than happy to provide a written quotation. Most Mac Minis can be upgraded with more RAM (memory) Most early Mac Mini’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as Mojave, High Sierra or Catalina and a warning here, if you wish to upgrade to the latest operating systems your Mac will need a MINIMUM of 8GB RAM Depending on the age of your Mac you can upgrade RAM up to 64 GB but it varies per model. Follow the instructions above and enter your serial number, this will give you the full Mac specs and the Maximum RAM you can upgrade to. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory” this will show the type of RAM installed and the number of RAM slots available. RAM for Mac Mini’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to support@itguyswa.com with your Mac serial number. Upgrading the RAM on your iMac will make your programs run faster, especially if you are running more than one application at a time. Upgrading RAM on your iMac will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. Repairs and Upgrades of Other Mac Computers All work is carried out by Apple Trained and Authorised Technicians. If your Mac Mini is less than 3 years old, then we recommend taking your computer to an Apple Store or an Authorised Apple Repair Company and see if it can be replaced under warranty. The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. For us to be able to quote you on upgrade options for your Mac, we need the computers serial number to be sent to us by email to support@itguyswa.com.au we can then give you a written quote of options that will suit your Mac. :jk:
Renew Office 365 with the IT Guys and get a FREE Virus Scan and Health Check
Office 365 Subscribers in Western Australia get a FREE computer service and health check if they renew their Office Subscription through the IT Guys (WA)* You will pay the IT Guys (WA) exactly the same fee as upgrading directly from Microsoft which is currently: Office 2019/Office 365 Pricing and Products Explained Included in the above prices is the renewal of the subscription, FREE virus scan, FREE OS check, FREE Hardware Check, and FREE Anti-Virus Check What is covered in the FREE computer service and health check *To qualify for the FREE computer service and health check you will You must be an existing Microsoft Office 365 subscriber. You will need to make an appointment by phone of email to bring your computer, laptop, iMac or Macbook to our workshop in Subiaco and to leave it with us for a minimum 1 business day. Purchase a minimum 12 month renewal of Office 365 Personal, Home or higher through the IT Guys by Credit Card when dropping off the computer. Charges NOT covered by the FREE Service and Health Check Cost to remove any found malware and computer viruses. Cost of supplying or installing Anti-Virus Software. Cost or repairing or updating OS (Operating System). Cost of repairing or replacing any computer hardware (RAM, HDD etc). Additional cost in updating Office subscription caused by any of the above. Cost of upgrading from an earlier version of Office (2003, 2007, 2010, 2011, 2013, 2016) see below To renew or upgrade Microsoft Office, give us a call on 08 6365 5603 or email :e-mail: :jk:
Obsolete or Vintage Macs over 5 years old and needing a fix? Apple are not interested!!
Apple and Apple Authorised service centers have been told not to repair any iMac, Mac, Air or Macbook over 5 years old (Vintage or Obsolete) Although we are not privy to Apple’s reasoning, due to the fact that recent models have been designed NOT to be upgradable, we are under the impression that Apple would like you to buy a new Apple computer at least every five years. Apple’s trade-in Service “Apple Giveback” Luckily for you The IT Guys (WA) are not restricted by this, even though we employ qualified and authorised Apple technicians, so we can work on Apple computers of any age and specialise in repairing and upgrading “vintage” and “obsolete” (over 5 years old) Mac Computers and Laptops. :jk: iMac Upgrades – Apple iMac Upgrades So if you live in Western Australia and you would like to repair or upgrade your Apple computer, bring it, mail it or courier it to The IT Guys, 315 Rokeby Road, Subiaco, Western Australia. Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades SSD Upgrade Prices for Apple iMac (pre 2012) SSD Upgrade Prices for Apple Macbooks (pre 2012) Mac Mini Repairs – Apple Mac Mini Repairs How to speed up your Apple Mac by 400% MacBook Air Repairs – Apple MacBook Air Repairs SSD Upgrade Prices for current Apple iMac (post 2012)
Why my Mac will not start?
7 Reasons why your Macbook or Mac will not start or is stuck on the startup screen Without putting the Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. However, we list a few of the possible reasons your Mac, MacBook, Pro, Air or Mini will not startup and operate correctly. Possible reasons your Mac does not start or Hangs Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure Mac not starting or hanging? – Possible Power Issues Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Mac not starting or hanging? – Motherboard Failure 1. Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure First, rule out the display as the source of the issue. To be sure you’re not having a display issue, press your computer’s power button. If your Mac has power but doesn’t have any video: You may hear a startup chime. You may hear fan or drive noise. You may see a light from the Sleep LED, if your Mac has one. Pressing the Caps Lock key on the keyboard causes it to light. If any of these things happen and you have an external display, connect to that and see if that shows a picture, get help with video issues on external displays connected to your Mac. 2. Mac not starting or hanging? – Possible Power Issues If your Mac won’t turn on and you have ruled out display issues, try these steps. Verify that you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device. If the wall outlet is working and you continue to have no power, try another power cord or adapter, if available. If you’re using a Mac notebook, learn about troubleshooting MagSafe adapters, and leave the power adapter connected long enough to provide an adequate charge to the battery. Disconnect all accessories that are plugged in to your Mac. This includes things like printers, USB hubs, or mobile devices. Hold down the power button for ten seconds. Then press the power button again to see if the Mac turns on. Reset the SMC. If you recently installed memory or a drive in your Mac, make sure it’s compatible and installed correctly. If possible, reinstall the original memory or drive to see if the issue persists. 3.Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it may stop the Mac from starting correctly. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue. See also The Mac “Startup Disk Almost Full” Message and How to Fix It 4. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over three years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 4 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. True speed and performance is gained by replacing the old HDD with a SSD (solid state drive) which is what Apple started to do on it’s post 2012 models. SSD’s have no working parts and are in essence a very large USB thumb or flash drive and they work 4 times faster than conventional drives. 5.Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing 6. Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Macs may hang on startup after there has been an attempt to “upgrade” the OS that fails, leaving the computer in a state of “limbo” not being able to revert to the previous OS version and not being any to complete the upgrade to the current one. The following article explains the problem and identifies the symptoms. Updating non-Apple programs to their latest versions, may solve the problem. For instance Office 365. Click on “Apple Symbol” > “Force Quit” and close any programs that have become unresponsive and see if this resolves the issue. 7. Mac not starting or hanging? – Motherboard Failure If all the above tests fail and there is no power, lights or signs of startup activity, the chances are that the problem could be the most serious of all a motherboard (main circuit board) failure which is the most expensive part of the computer to repair. This is often the case involving liquid-spills. The cost of repairing this item is often more expensive than a new computer and genuine parts are only available if the model is less than 5 years old. The IT Guys DO NOT RECOMMEND buying non-genuine Apple or second-hand motherboards as they contain no-guarantee and you may not be […]
How to Fix Apple Spinning Wheel of Death (SWOD)
What is the cause of the Mac Spinning Wheel of Death (SWOD)? AKA “Spinning rainbow pinwheel” , “Spinning ball”, “Spinning wheel”, “Spinning beach ball” and how can it be fixed? Apple even refer to it as a “spinning wait cursor“ The IT Guys (WA) repair iMac’s, Macbooks and Mac Mini’s daily that are brought to us because they have been rendered useless due to SWOD. Our Certified Apple Engineers can quickly diagnose and fix the issue by bringing your device to our workshop in Subiaco. What causes the SWOD? The spinning wheel (SWOD) usually appears when an Application or process has become un-responsive or frozen. This can usually be fixed by Forcing the Application to Quit by clicking on the Apple symbol in the top left and then choosing “Force Quit” or by pressing Command-Option-Escape, select the suspected unresponsive application and selecting the “Force Quit” button. How to fix the SWOD? Restart Application – If you are lucky, the application will quit or you can use Force-Quit (see above). Once the application is is relaunched it may have corrected itself. Uninstall and Reinstall Application – If the Application continues to be unresponsive, uninstall and reinstall the Application to see if that fixes the issue. You can uninstall most applications by simply dragging them to the Trash. Reinstall OSx. If reinstalling the application fails to correct the problem, the only solution maybe to reinstall the entire Operating System (OSx) and Applications, that is provided that the underlying cause of the problem is software and not hardware related. Make sure you make a complete Time-machine backup before attempting this.Unfortunately, only a certified Apple Technician with the correct testing tools will be able to diagnose if the problem is hardware related or not. Repair or Replace Hardware. The SWOD can be caused by failing hardware such as a faulty hard-disk-drive (HDD), memory (RAM) or main circuit board (motherboard), graphic card, power-board etc. etc. Only a certified Apple Technician with the correct testing tools will be able to diagnose if the problem is hardware related or not. Upgrade RAM or HDD. Some memory-hungry applications need 8 or 16 GB RAM to work properly. Early model Macs only came with 2 GB or 4 GB RAM. Upgrading RAM to 8/16 GB may fix the SWOD problem. Upgrading the HDD to an SSD will increase your overall speed by up to 400%, consider an SSD upgrade if your HDD drive is over 4 years old. Check for Viruses and Malware. Yes, Macs DO get viruses. If the problems appears not to be hardware related, the problem could also be a Computer Virus or Malware. A thorough scanning and removal of suspect applications maybe a fix. Reduce the number of open Applications. Good housekeeping may help. Do not have open unnecessary applications, especially if you have limited RAM. (see 6 below) Install latest OSx Update. A recent OSx update may have also caused the problem, contact The IT Guys (WA) or consult the Apple support forums, they may help you realise this. You may have to wait until the problem has been rectified by Apple with the release of a new OSx patch or update. Signs your Mac Has a corrupt OS A very common Mac issue happens when upgrading the Apple Operating System (OSx) to a newer version such as Mojave or Catalina. You may see the following and not be able to reach the login screen. If you see an image such as the above when starting the Apple computer and it does not progress or go away, the OSx patch or upgrade has not been successful and will need to be re installed completely. See Also iMac Upgrades – Apple iMac Upgrades Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades Mac Mini Upgrades Windows PC’s Upgrades Windows Laptop Upgrades :jk:
Laptop Upgrades – Windows Laptop Upgrades
Want to speed up your Windows Laptop or Notebook? RAM, OS, HDD/SSD and CPU upgrades available on all Laptops and Notebooks The IT Guys specialise in Windows Laptop Upgrades and Notebook Upgrades and Repairs on all Microsoft Windows Computers across Perth, Western Australia. There are a number of laptop upgrades available to increase the speed, capacity, reliability and security of your Windows Laptop Computer, starting from only :assess-fee: If your device is a Windows Laptop or Notebook and 5 years or older. We DO NOT recommend upgrading it. We recommend REPLACING with a new laptop. The CPU and GPU supplied in Windows devices older than 5 years, are not capable of flawlessly running Windows 10 and especially playing of games and videos (you tube, facebook etc). Laptops and Notebooks cannot have the CPU or GPU upgraded or replaced. How old is my Windows PC? We recommend Dell computers If your Laptop/Notebook is less than 5 years old, it may be able to be upgraded and improved. Depending on the programs you intend to run will determine the upgrades we will recommend. Improving Security If your looking for better security, less viruses and the ability to use the latest programs: A simple OS upgrade maybe all that is required (see here for Windows 10 pricing) its not a FREE upgrade anymore. Increasing Speed and Performance If your just looking for increased speed and performance and only running email and office programs that are NOT graphic-intensive (such as required for Gaming) we recommend the following pc upgrades (1 and 2) . Upgrade 3 is not available on most laptops. 1. Upgrade or add SSD Drive Replacing your existing HDD with a Solid State Drives (SSDs) drive will increase your computers speed by around 400%. Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 250 GB to 4000 GB (4 TB). 2. Add additional RAM Most people mistakenly think adding additional RAM (Random Access Memory) to their computer will speed up it’s general performance. This is only true in the case of certain processor intense programs such as Video or Image production programs (AutoCad, Photoshop etc.) or if you have a need to run many programs simultaneously. If your computer is running an older 32 Bit version of Windows 7 or earlier, it cannot utilise more than 4 GB of RAM, no matter how much you add. The current “de rigueur” for RAM is 8GB. 3. Add or replace Video Card or upgrading the CPU Most Laptops CANNOT have their CPU or video capabilities upgraded, so be very careful what you purchase in the first place. Clevo, Origin and MSI are gaming laptops that are upgradeable. To find out if or how much your PC can be upgraded, you firstly need your computers details, these can be found here on Windows 7 computers, or here on Windows 8 computers or here on Windows 10 computers. Once you have the information, email it to us at :e-mail: and we will be able to advise and quote on available upgrades :jk:
PC Upgrades – Windows PC Upgrades
Want to speed up your Windows PC? RAM, OS, HDD/SSD, Graphics and pc upgrade upgrades available on all PC’s. The IT Guys specialise in Windows PC Upgrade and Repairs on all Microsoft Windows Computers across Perth, Western Australia. There are a number of pc upgrades available to increase the speed, capacity, reliability and security of your Windows Computer, starting from only :assess-fee: If your device is a Windows Desktop and 5 years or older. We DO NOT recommend upgrading it. We recommend REPLACING with a new Desktop, NUC or AIO. The CPU and GPU supplied in Windows devices older than 5 years, are not capable of flawlessly running Windows 10 and especially playing of games and videos (you tube, facebook etc). How old is my Windows PC? We recommend Dell computers Depending on the programs you intend to run will determine the upgrades we will recommend. Improving Security If your looking for better security, less viruses and the ability to use the latest programs: A simple OS pc upgrade maybe all that is required (see here for Windows 10 pricing) its not a FREE upgrade anymore. Increasing Speed and Performance If your just looking for increased speed and performance and only running email and office programs that are NOT graphic-intensive (such as required for Gaming) we recommend the following pc upgrades (1 and 2) . Upgrades 3 and 4 are more specific to Gaming or Video intensive programs such as AutoCad or Video Editing programs. 1. Upgrade or add SSD Drive Replacing your existing HDD with a Solid State Drives (SSDs) drive will increase your computers speed by around 400%. Solid State Drives (SSDs) have no working parts so you can read and write data to and from them very quickly. Think of them as a very large USB Thumb drive or Flash Drive. They use the same technology. SSD‘s range in size from 120 GB to 4000 GB (4 TB). 2. Add additional RAM Most people mistakenly think adding additional RAM (Random Access Memory) to their computer will speed up it’s general performance. This is only true in the case of certain processor intense programs such as Video or Image production programs (AutoCad, Photoshop etc.) or if you have a need to run many programs simultaneously. If your computer is running an older 32 Bit version of Windows 7 or earlier, it cannot utilise more than 4 GB of RAM, no matter how much you add. The current “de rigueur” for RAM is 8GB. 3. Add or replace Video Card Unlike Laptops and Notebooks, most PC’s can be upgraded with a third-party Video Card that sits in a vacant PCIe expansion slot. Most PC’s will have expansion slots but they will vary on the age of the computer. All Motherboards have built-in video capabilities of 512 or 1024MB of Video RAM and will usually support two monitors. By adding a dedicated video card of 1, 2, 4 or 8 GB the PC will be able to support more monitors and have a greatly improved video-refresh rate which eliminates “lag” or “jittering” when playing video games on large hi-definition monitors or multiple monitors. 4. Upgrade the CPU The CPU (Central Processing Unit) is the heart of the PC. Speed and capacity is often expressed by the number of “cores” or mini-processors or by processing speed in GHz. Older processor were “single or “dual” core but now “quad” or “six” or “eight” core processors are available. Processing speeds have also increased from 1/2 GHz to 3/3.5 Ghz. Upgrading a computers CPU is probably the last option to try after the above 3 options. But it maybe possible to upgrade the onboard CPU from say an i3 to an i5 or i7 CPU as long as your motherboard allows it. To find out if or how much your PC can be upgraded, you firstly need your computers details, these can be found here on Windows 7 computers, or here on Windows 8 computers or here on Windows 10 computers. Once you have the information, email it to us at :e-mail:and we will be able to advise and quote on available upgrades :jk:
