If you have a Mac, iPhone or iPad you should update them right now for your own protection.
If you own a Mac, iPhone or iPad you should make sure you have the latest Apple OS software updates installed As recently reported on Cnet, security researchers have reported that Apple iPhone users may have been hacked and had information stolen prior to a security update issued in February 2019 (iOS update 12.1.4). If you have not updated your iPhone in the last 6 months, you may still be vulnerable to being hacked. The following links show you what the current updates are and provides instruction on how to find what your current OS is and how to run Apple OS updates. As of 31st August 2019 the latest Apple updates are: For iPhone, iPod and iTouch, The latest version of iOS is 12.4.1. Learn how to update the iOS software on your iPhone, iPad, or iPod touch. For Apple iMac, Macbook and Mac Mini, The latest version of macOS is 10.14.6. Learn how to update the software on your Mac and how to allow important background updates. Click on the following link to find out the current latest Apple Operating systems. Link to latest iOS and OSX updates How to update the Software on an iPhone or iPad How to Check iPhone or iPad for iOS updates How to update the Software on a Mac, Macbook, Air or Mini How to check Mac, iMac, Mini or MacBook for MacOS Updates And if you cannot figure it out for yourself, Call the IT Guys and use our iPhone setup service or our iPad setup Service :jk:
How to check if iPhone/iPad is backing up to iCloud
iPhone and iPads automatically backup your essential data to your iCloud account in case of an emergency. Is your iPhone or iPad doing so? No matter what iPhone or iPad you have, when you create a iCloud or iTunes account, Apple automatically provide you with 5GB of FREE iCloud Drive storage. The allowance is for backing up the iPhone/iPad essential data to allow for setting up or recovering a device, such as contacts, SMS, iMessages, Ringtones and where space allows, your Photos and Videos. However, if you exceed your iCloud allowance, your iPhone/iPad ceases to backup that data until you purchase a larger allowance or free up some space. If you see any of the following messages, you could be in big trouble if you lose or damage your iPhone/iPad How to check when your iPhone/iPad was last backed up On an iPhone or iPad Settings -> iCloud > Backup or Settings > [Your Name] > iCloud > iCloud Backup If you don’t have a recent backup, plug your phone into power, make sure your connect to Wi-Fi and click on “Back Up Now” Hopefully the backup will start and you have enough available iCloud storage to complete the operation. If not you have a number of options. Purchase more iCloud Storage Free up space on your iPhone/iPad Free up Cloud Storage Space Backup to a Computer using a lightening cable (see below) If none of these options are suitable, The IT Guys (WA) can free up space and have your data transferred to an External Hard Disk Drive I have plenty of iCloud space available, why is my iPhone/iPad still not backing up to iCloud? You are not logged into an iCloud account (you may have changed or lost your password) Your iPhone/iPad does not regularly connect to a home or work Wi-Fi network when on charge. iCloud account is damaged or corrupt The operating system (iOS) on iPhone or iPad needs updating. If you have issues such as the above, bring your iPhone/iPad to The IT Guys (WA) and we can sort out the issues for you. Other Resources Backing up iPhone or iPad using iCloud How to backup an iPad How to backup an iPhone Backing up iPhone or iPad using iTunes on a Mac or a PC :jk:
Backing up iPhone or iPad using iTunes on a Mac or a PC
If Cloud backup is not available or your data for backing up exceeds your iCloud data allowance, backing up to a PC or Mac using a cable, maybe your only option According to our research over 70% of iPhone/iPad users have NEVER or RARELY backup their data or even know how to do so. If using an iMac, Mac Mini or Macbook, Apple iTunes comes as standard. However if you are using a Windows PC or Laptop you may firstly have to install iTunes from here http://www.apple.com/au/itunes/download/ Once iTunes has been loaded connect your devices together and iTunes should immediately start, if not, locate iTunes from the Programs and Applications and start the program. You firstly need to connect your iPhone or iPad to the Mac or PC using an Apple or compatible “Lightening Cable” which has a standard USB connector on one end and an Apple Lightening cable on the other. Your iPhone or iPad would have been supplied with such a cable when you purchased it, the same cord you use daily to recharge your iPhone or iPad and looks something like this In addition to charging your iPhone or iPad, this cable is also used for transferring data for updates, backup and restoring. Connecting the cable to an iMac Connecting the cable to a Macbook or Windows Laptop Connecting the cable to a Windows PC Tower or Desktop If iTunes does not start automatically, manually start it from the menu. If detected your device should appear automatically in the iTunes interface. iTunes will detect the name and capacity of your devices, the current operating system (iOS) and the update status. Under the heading “Backup” you are given the choice of backing up to “iCloud” (see above) or to “This Computer” (see below) For the purpose of this exercise, select “This Computer” and click the “Backup Now” button. Backing up your device to your computer commences, just accept the default prompts and your Music, Contacts, Photos and Apps will be backed up to your computer. If you wish to backup on a regular basis you will need to repeat this exercise at regular intervals. You can then recover your device to any one of those backups And if you cannot figure it out for yourself, Call the IT Guys and use our iPhone setup service or our iPad setup Service If you need assistance in checking the above and performing the updates, give us a call on 08 6365 5603 and make an appointment to come and see us. :jk:
Weknow.ac – How to remove Weknow.ac Computer Virus from a Mac
The most difficult Apple Mac OS virus we have ever come across ….. Weknow.Ac Weknow.ac resisted all Anti-Virus and Malware removers but was eventually removed after many, many attempts and hours of research, trial and error. How do I know if my computer has the Weknow.ac virus? Open up any browser …. does your search page look like the following or similar? If so, you have the Weknow.ac virus and you need to get rid of it ASAP Following suggestions on another website (MacReports) we managed to clean up Safari browser …. How To Remove Weknow.ac Malware (macOS) The advise offered here regarding Google Chrome did not work, we know this because it is still impossible to change the default search-engine away from we know.ac How did I get the weknow.ac virus? Well in our case we were looking for a Microsoft site called “Success with Teams” and instead of typing successwithteams.com mis-spelled it as sucesswithteams.com which landed me on the following page where I was fooled into thinking that Flash Player needed upgrading We found more advice on removing the we know.ac virus on the Apple Communities Website, where we came across two solutions: Wipe and reformat your HDD by going into recovery mode.(Only advisable if you have a current Time Machine Backup) …. “weknow.ac” changes a group of Chrome policies so as to set a new default homepage, new tab behavior, etc. You can see your current Chrome policies by typing chrome://policy/ into your URL bar. If you’re infected, it should be very obvious as the half-dozen or so policies changed by weknow will be displayed. Use the command line to delete / modify the affected policies. You do this by opening up “Terminal” and copy and paste each of the following entries below. I did each one at a time. I copy and pasted the first line and then hit enter and then went to the next until I had finished all 6 below: defaults write com.google.Chrome HomepageIsNewTabPage -bool false defaults write com.google.Chrome NewTabPageLocation -string “https://www.google.com/” defaults write com.google.Chrome HomepageLocation -string “https://www.google.com/” defaults delete com.google.Chrome DefaultSearchProviderSearchURL defaults delete com.google.Chrome DefaultSearchProviderNewTabURL defaults delete com.google.Chrome DefaultSearchProviderName Quit Chrome and restart it and voila the virus will be gone. I tried everything and 3 phone calls with Apple and this was the only thing that worked. If you think you have this Virus and your attempts to remove it have failed, bring your computer to our office and our Apple qualified experts can do it for you. :jk:
iCloud drive on Windows 10 – BIG ISSUES?
Trying to sync your iCloud drive files to a Windows 10 computer without much success? You are not alone. https://discussions.apple.com/thread/7970491 Try disabling your anti virus program Try running icloud drive app as an administrator Instead of banging your head against a a wall, consider moving your files to Onedrive which does work seamlessly between Mac OS and Windows 10 :jk:
Outlook Mail – Office 365 – Dealing with SPAM and Junk Emails
How to deal with and Block SPAM email when using using Office 365 – Office 2013/16/19 Outlook Rather than simply “deleting” spam or junk emails, it is a better option to mark these emails as “spam” or “junk” and “block” them in the future. Here is the procure for doing so on the latest version of Outlook as supplied in Office 365. It is also applicable to Outlook as supplied in Office 2016/2019 Highlight the email you wish to send to junk 2. Right-click the mouse or select the “junk” option in the top menu bar 3. Select “Junk” from the popup menu 4. Click on “Block Sender” 5. The popup box confirms that all future emails from that sender will now be automatically moved to the “Junk” folder. Simply click the “OK” button. By Selecting the “Junk E-mail Options” from the menu, you can also set the severity of junk email filtering From “No Automatic Filtering” to “Safe Lists Only” Any email you DO NOT WANT to go to the junk folder should be added to the “Safe Senders” List If you need to see which emails are in your “blocked” list, check in “Blocked Senders” tab You can even choose to block emails at the domain or country level. Spam and Phishing protection for Businesses If you are a business and need more-powerful email spam handling, upgrade your mail to Microsoft Hosted Exchange with Outlook 365 to give you much more power to delete SPAM and phishing threats using “Advanced Threat Protection” or “ATP” and is available to anyone using the following Microsoft Hosted Exchange or Microsoft Office 365 Business or Enterprise subscription plans. Exchange Online Plan 1, Exchange Online Plan 2, Exchange Online Kiosk, Exchange Online Protection, Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Enterprise E2, Office 365 Enterprise E3, Office 365 Enterprise E4, Office 365 Enterprise K1, Office 365 Enterprise K2, Office 365 Education. Advanced Threat Protection” or “ATP” and is available to anyone using the above Microsoft Hosted Exchange or Microsoft Office 365 Business or Enterprise subscription plans and is an additional $3.08 per mailbox per month You can re-direct your existing email address through Hosted Exchange and Advance Threat Protection to eliminate SPAM and Phishing emails and still seamlessly send and receive using Apple mail and your current email address. Call us for details. See Also: Protect your Business by using the correct version of Microsoft Office. How to reduce email SPAM Apple Mail – Dealing with Junk Email :jk:
Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors
Wireless (Wi-Fi) Smart-Wired-Home solutions for extra large sized homes with multiple floors No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for extra large sized houses #1 Solution – Hard Wired WAP Solution For the IT Guys to deploy a quadruple WAP solution for a large sized house with existing smart wiring within 10k of Subiaco, the estimated cost starts around $2,000 If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2,000. #2 Solution – Mesh Network Solution If hard-wiring is not possible (such as no conduits through he concrete floor slab) a Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points Solution can be deployed. Using an Amplify Router at the bottom of the ground floor stairwell and another at the top of the stairwell, Wi-Fi signal can be passed to the upper floor and provide Wi-Fi coverage above the slab. Each Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points costs from approx $300 plus installation. This is NOT the preferred solution. By combining a number of units in a “Mesh” network, signal strength and Internet speed could drop by as much as 50% compared to using #1 Solution above – Hard Wired WAP Solution Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:
Wireless Smart-Wired-Home solutions for large sized homes
Wireless (Wi-Fi) Smart-Wired-Home solutions for large sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. Proposed solution for large sized houses If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $300 and $2000. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment Wi-Fi Internet Extenders Smart wiring – Is it really necessary? WAP’s v Network Range Extenders/Boosters High-Definition IP Video Surveillance System Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Sonos Installation and Troubleshooting Networking and Internet Solutions Internet Service Provider Perth If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:
Wireless Smart-Wired-Home solutions for medium sized homes
Wireless (Wi-Fi)Smart-Wired-Home solutions for medium sized homes No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). Communications/Network Cabinet Usually located in a garage, cupboard or robe, architects/builders will often specify a Harmony Box or Starserve box (see below) as the central data/comms cabinet (also referred to as a “hub”. Although space saving, they do not have enough room to allow for a modem modem let alone a POE switch. The IT Guys recommend installing a standard 6RU or 12RU Data cabinet, especially for larger homes. Typical data/comms cabinets can be wall mounted or free standing and cost between $100 to $300 + installation. We offer 4 solutions Wi-fi Problems? Proposed solution for medium sized houses If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:
Wireless Smart-Wired-Home solutions for small houses, units or apartment
Wireless (Wi-Fi) Smart-Wired-Home solutions for small houses, units or apartment from around $300 No matter how the internet is delivered to your home or office (NBN, HFC, ADSL, 4G) there still exists the problem of providing the Wi-Fi Internet signal throughout the building to be used by phones, tablets, laptops, smart-tvs, fetch boxes, Apple TV etc. The Internet signal comes into your home or office via a telephone cable, optical fibre or HFC cable, terminated on an internal wall. A router/modem is attached to that socket (or the NBN box) and this provides internet services either via a cable or wire to your computer or by a Wireless Wi-Fi signal that is produced by the modem. The most likely location of the Modem/Router is where the telephone socket or NBN box is located. This can be in any section of the house but usually found in the lounge, study or garage. With most modems only having a Wi-Fi range of a few meters, and not penetrating solid walls easily, this often means that non-adjoining rooms may not receive a strong enough signal to allow Wi-Fi to be used in those locations. To transmit strong Wi-Fi signal into poor reception areas of the house or office, we recommending installing one or more Ubiquiti Wireless Access Points (WAPs) that are hard-wired (ethernet cabling) back to the modem or switch located in a data/comms cabinet (which can often be in the garage or a cupboard in an existing smart-wired house). If no adequate existing ethernet wiring exists, then an electrician is required to install the ethernet cabling. The Ubiquiti WAPs are ideally located on the ceiling, with ethernet cabling being run back to the modem, switch or central hub. Proposed solutions for small unit or apartment #1 Solution – Boost Wi-Fi signal with a Standalone AmpliFi HD Mesh Router (AFI-R) In an open-plan style home or offices with few dividing walls, installing a single standalone AmpliFi HD Mesh Router (AFI-R) to the modem maybe sufficient to give the required coverage. These are generally 3 to 4 times more powerful than ISP supplied modems and depending on wall thicknesses and size of apartment one or two Amplifi Units could be used instead. Extend the Wi-Fi network to all corners of your house or office by Utilising Ubiquiti AmpliFi High Density Mesh Routers and Mesh Points To purchase multiple devices or obtain advice to suit your home or dwelling, please contact us below for a free quotation. #2 Solution – Install one or more Wireless Access Points If ethernet cabling is required, an electrician will need to be employed and depending on the building construction could cost anywhere between $150 and $600. Wi-fi Problems? Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small houses, units or apartment If you would like us to quote you on this or a larger house/office wireless networking solutions, please contact us as detailed below. :jk:
Smart wiring – Is it really necessary?
Is Smart Wiring really necessary? Is it worth spending $3 – $15k on smart wiring? Is Smart Wiring really necessary? and what is it? Today, just about every new house comes with a smart wiring package, supposed to make your house “future-proof“. That statement may have been true 10 years ago but today it is NOT. We explain why. What is a smart-wired or smart wiring home? You see many houses being advertised as “smart” or “smart-wired” (smart-wiring) these days. Being “smart” does not mean that the house can think for itself or turn the lights on and off as you enter or leave a room (see a definition of smart home)… Smart in this case refers to the fact that it has been “hard-wired” with TV Aerial (coaxial), Foxtel (coaxial), Telephone and Ethernet (Networking and Security) cabling back to a central “junction box”, “smart-wiring panel” or “hub” usually located in a cupboard, garage or utility room. From the central hub, cables are run to various points in the house and terminating in wall plates such as the following. The true definition of smart wiring is defined here as a system that enables the combination of many different types of wires used around the home into a single location, which allows for the integration of many different smart home systems and sensors throughout your home, and the capacity to add more at a later date if you want to do so including lighting, security, internet communications, security systems and audio-visual or home entertainment systems. Having the ability to turn lights, air-conditioning or the oven on via your smart phone or schedule is a component of “home-automation”. A smart home may feature smart-wiring to help you achieve home-automation but it is not the same thing. The IT Guys (WA) can assist you in smart-wiring your home and offer alternatives that can save you a great deal of money. Contact us on 08 6118 2601 or email us at support@itguyswa.com.au for a FREE assessment. What does a Smart-Wiring Package give me? When building a new house, you may be given the option of adding a “smart-wiring” package at an additional cost. This will supposedly provide internet access through the home and is usually sub contracted to a smart-home sub-contractor specialist. To be honest, the builders electrical sub-contractors can do this work themselves but prefer to subcontract the work out as many electricians do not like installing and especially “terminating” Ethernet Wiring. Unfortunately, your builder will unlikely offer you a number of alternative smart-wiring-contractors. In Western Australia, one company in particular appear to have a strangle-hold over the major building companies. (For legal reasons we are not allowed to mention the companies name) Most major builders will NOT allow other smart-wiring contractors onto their sites during the building phase, leaving you with only two choices. Install their inferior and outdated smart-wiring package at great expense and then update it when you move in, or Save your money. Give us a call and install the correct package once you have moved in. A large multi-floored house can have high-speed WI-FI and cabled internet starting at only $500 + cabling (see below) If you are being sold such an “add-on” make sure you know in detail, what you are being quoted on by your builder, renovator, electrician and/or “smart-home” installer. Do not be pressured into accepting their proposal straight away. Ask for full details of what you are getting and then come and discuss the suitability of their proposal with us. For $78 bring your plans and/or the installers proposal to our office (or email them to us if you cannot make it to our office) and we can advise you on the suitability of their proposal. You can make payment over the phone by credit card. Ask yourself these questions…. How are Smart-phones, iPads and modern notebooks and laptops with no ethernet port supposed to pickup internet through the house when no wi-fi access points (WAPs) are supplied in the proposed package?? Some of these Smart-Wiring companies are living in the past, still installing outdated technology (hard-ethernet-wiring) and not making any provision for wi-fi coverage. Below we offer a number of Wireless (Wi-Fi) Smart-Wiring-Solutions. Wireless Smart-Wired-Home solutions for extra large sized homes with multiple floors Wireless Smart-Wired-Home solutions for large sized homes Wireless Smart-Wired-Home solutions for medium sized homes Wireless Smart-Wired-Home solutions for small home Wireless Smart-Wired-Home solutions for small unit or apartment Building or Renovating? Make yours a Smart-Wired Wi-Fi enabled Home Do I need ethernet points in the wall, to connect my TV? Possibly, if you do not have strong wi-fi and/or your TV is not Wi-Fi enabled. (Apple TV or Telstra TV can get around this issue as they are wi-fi enabled) Any TV purchased in the last few years will most likely be a “Smart-TV” and will connect to the Internet and streaming services such as Netflix, Stan, Amazon, iView etc via Wi-Fi or hard-wired cabling. A Smart-TV uses either a hard-wired Ethernet connection or built-in Wi-Fi to connect to a home network for internet access. Most models today have built-in Wi-Fi, but check that it does before you buy a new one. Non-Smart TV’s can also use streaming services such as Netflix over the Wi-Fi by purchasing “Apple-TV” or “Telstra-TV” but if you wish to watch standard free-to-air TV or “Fetch-TV” you will need to have hard-wired TV co-axial cabling and hard-wired Ethernet cabling to an outlet near your TV. If you are using external speakers such as the Sonos or Bose Playbar or Soundbar check to see if they will connect to your music system. You may need to connect them to your network using an Ethernet cable but most can do so using an Optical-Audio cable between your TV and the Soundbar. This allows the sound-bar to operate as an external TV speaker as well as a part of your music system. FETCH-TV boxes also need to be connected to your network using an Ethernet Cable (earlier models). […]
How to stop emails going to junk folder
Are you missing important emails because they keep going to the junk folder? Although 90% of the emails in your junk folder are probably genuinely “junk” or “spam“, the occasional important and genuine email will end up there. The reasons for this are numerous and include suspicious attachments, being on a spam blacklist and in many cases a poorly configured email server. If you are running the latest version of Microsoft Office 365, Outlook (for Windows) provides a very easy way way to “trust” or “un-block” genuine email addresses. Find the email in your junk folder and click on it. Now with your mouse do a “right-click” and a menu appears (see picture above), select “Junk” and another sub menu appears. If the email is from an individual choose “Not Junk” or “Never Block Sender“, if the email is from a list or newsletter you subscribe to, select “Never Block this Group or Mailing List“. It’s as simple as that. Unfortunately earlier versions of Outlook, Mac Mail and Web Mail Clients are not as easy to configure. How to reduce the amount of e-mail SPAM you receive Apple Mail – Dealing with Junk Email :jk:
Jobs
Current Vacancies at The IT Guys (WA) The IT Guys (WA) are always on the lookout for customer-driven Apple/Windows Service Technicians, Admin and Sales staff to work in Perth, Western Australia. Please see our current vacancies below: Senior Computer/Technicial Manager Job :jk:
How to use Google Drive for FREE cloud storage and backup
Google Drive gives you 15 GB of FREE cloud data for storage or backup Google Drive includes 15GB of FREE cloud backup or data storage. If you need more storage you can purchase from Google here. Apple iCloud Drive gives 5GB Free storgae and more can be purchased also. But if you have an Office 365 Account you get 1TB (1,000 GB) for FREE if you have an Office 365 Personal, Office 365 Home or 365 Business. However, if you wish to use Google Drive First download and install Google Drive to your PC (or Mac) by searching on “Download google drive for PC” (or Mac) Click on “Accept and Install” and the download should begin. In some browsers you may have to double click the downloaded file while in other browsers the installation will start immediately. Confirm the installation and click “Close” Click on “Sign in Now” You will now be prompted to sign-into an existing Google Account or Create a new One. We chose to create a new account. Once created or you sign into an existing account you are taken through the setup steps (Part 1) You will see the Google Drive symbol appear in the bottom right of your screen, every time it shimmers, it is syncing Click on the Google Drive symbol to see the status of the drive including how much storage space you have left In explorer or file finder you will now see an item called “Google Drive” …. try dragging some items from “My Documents” into Google Drive folder. You will see the Google drive symbol in bottom right corner flash and say “Syncing 1 of x, 2 of x etc.. and finally Sync Complete. Click on the icon and show the google drive menu and click on “Visit Google Drive on the web” You will now see those same items in the cloud which are also in your Google Drive folder on your PC. Modify any item in the cloud or on your PC and it will automatically update in the other location. To ensure all your current and future documents get saved and backed up to the google cloud do the following: 1) “Move” the entire contents of “My Documents” , “My Pictures” and anything else you wish to backup to the cloud… move them to the “Google Drive” folder. You may want to create new folders within the Google Drive folder. 2) Open the products you regularly use such as “Word” and Excel and change the default file location to Google drive or one of the folders within Google Drive. Then in the future all new documents or spreadsheets will be automatically created in the Google Drive and synced to the cloud. If 15GB is not enough for your needs, you can purchase more. https://drive.google.com/settings/storage At the time of writing, purchases can be made for 100GB, 1TB, 2TB, 10TB, 20TB, 30TB of cloud storage starting at $2.49 per month. Backing up your Phone or Tablet using Google Drive You can also use your FREE or Paid Google Drive data allowance for backing up a phone or tablet. How Google Photos works with Google Drive Back up iPhone data with Google Drive Save, edit & share Microsoft Office files Use Google Drive with Yahoo Mail Manage your maps in Google Drive Manage & restore your device backups in Google Drive Google Drive works completely cross-platform on Android Phones and Tablets, Apple phones and computer and Windows Computers. :jk:
If you don’t backup your phone and computer data, you stand a high risk of losing everything.
Remember the old drink-driving advert that said “If you drink and drive your a bloody idiot”? Well the same can be said for people and their data. We get many people coming through our doors with sad stories about breaking their phone and losing recent holiday pics or having 10 years of baby-photos on an old computer that has just died. We’ve seen the tears and disappointment in their faces and in about 50% of all cases have not been able to recover their data. The sad thing is, these incidents are all totally avoidable if only they spent a few minutes BACKING UP THEIR DATA. Ideally in two places (locally and in the cloud). We’ve covered this topic many many times in our posts, so here are a few links to past posts and articles. Backing up Android or Google Phone (Samsung etc) Backing up Apple iPhone, iPad, iMac, Macbook Backing up Windows Computers Backing up Servers Backing up any device to the Cloud Unlimited cloud backup for $20 per month We always suggest backing up both “locally” and to “the cloud”, the following article explains the options and the pricing. Backup Services :jk:
