Virus Alert – WannaCry Ransomware

A wide spread ransomware campaign, known as WannaCry, has impacted organisations globally over the weekend. You will probably have heard about it in the media. The ransomware is spread by taking advantage of a Windows vulnerability, and seeks to seize control of computers until victims pay a ransom. To ensure your organisation is protected, It is crucial that all computers and servers have the latest Windows patches and updates installed on every Windows Computer, PC and Laptop (At the moment Apple computers not running Windows are immune from this particular attack). Your Anti Virus program must be current, up-t0-date with the latest virus definitions You must have a full offsite (cloud) backup of your data files (The IT Guys can supply for $20 per computer per month) Ideally you would also have multiple “local” backups to NAS or external HDDs that would have to be rotated periodically as any attached device during a Ransomware attack will also be encrypted. You can have the IT Guys check that this vulnerability has been patched for you (approx. 15 mins per device) or you can do this for yourself. The following plain-english, illustrated, self-help guides show how to check your devices are fully updated and what to do if they are not. How to update Windows Operating Systems If you require assistance, The IT Guys can perform checks on your behalf. For The IT Guys Managed IT customers, we are currently working to ensure patches are either completed or in progress, so no further action from you is required, however if you are worried about any of your personal devices, please talk to us. As always, we are urging all customers to be vigilant when opening emails and clicking on potentially harmful links. If you have any concerns about the security of your IT systems, please contact The IT Guys on 08 6365 5603 or email support@itguyswa.com Further reading How to protect yourself from a Ransomware attack How to protect yourself from a Ransomware attack Part 2 CRYPTOLOCKER virus still going strong. 3 more clients infected today? Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus :jk:

Macbook Water Damage Repairs

Macbook liquid damage, water spillage to Macbook, Macbook Pro, Macbook Air? We can help.   Spilling or immersing an electronic device of any kind in ANY form of liquid is probably the worse thing you can do in terms of damaging it. We may not be able to repair macbook liquid damage but we can recover your data and provide an insurance report. THE GOOD NEWS – You probably wont lose your data and programs as long as you get the device to us quickly. Bring with you an External Hard Drive or you can purchase one from us for $99 and we will copy the data off your device, you can at least then access your data from another computer and we can help you reinstall that data to a new one. THE BAD NEWS – Even if you do manage to dry the computer out (lots of hints here) , it is very unlikely you will ever fully recover the macbook liquid damage If you can get it going, facts are that you have reduced the computers life by years. There is no escaping the onset of corrosion of the motherboard. If you are lucky, It may give you 1 month, 6 months, 1 year or more of worry free operation. So if you get the chance to replace it under your insurance, we would recommend you do so ASAP or plan on a new computer ASAP. If the Macbook is a current model (under 5 years old), the best price for replacing parts will be from an Apple Store but be aware that they may not recover your data. Make sure you ask about this as Apple “expect” you to have a current backup of your data on a drive or in the cloud. Non-Current Macbooks can only be repaired using second-hand parts and we do not recommend it as the parts have no guarantee and are as expensive as purchasing a new machine. Repairs and Upgrades of Other Mac Computers The IT Guys also repair and upgrade all Apple Mac Computers, including iMac Repairs, iMac Upgrades, Macbook Repairs, Macbook Upgrades, Macbook Pro Repairs, Macbook Pro Upgrades, Macbook Air Repairs, Macbook Air Upgrades and Mac Mini Repairs and Mac Mini Upgrades. We can also offer a Macbook Battery Replacement Service. Purchasing New Computer and Transferring programs and data Quite often we may advise our clients that their computer will be cheaper to replace, rather than repair and we may offer you a choice of replacement equipment. We do not sell new Apple equipment but will guide you in the choices available and where they can be purchased. However, we can assist you with the setup, transfer of data and programs from your old computer to the new one. :jk:

What is a NAS drive and why do I need one?

  NAS (Network-Attached-Storage) drives are a safer way of storing or backing up data, than a conventional External Hard Disk Drive (EHDD). We explain why. If you are not currently doing any form of backing up of your data (photos, music, documents) we suggest you implement local and/or cloud backup immediately You can start without even leaving your chair simply by using an offsite storage (cloud) storage system such as DropBox, Google Drive, OneDrive, iCloud or something more sophisticated such as CrashPlan. However, if you are in Business, you need something more robust than a few files in Dropbox. The above mentioned cloud services are certainly recommended but depending on internet availability, it may take quite some time to backup and/or recover a lot of data. The Prices for Cloud storage vary, as you can see from the following image. note 1 – Australian iCloud Prices https://support.apple.com/en-au/ht201238 – 2TB Max storage (Files, pictures, Music, Books etc) – Files can be accessed via browser note 2 – Australian Google Drive Prices – https://www.google.com/drive/pricing/ can expand to 10TB – Files can be accessed via browser note 3 –OneDrive/Sharepoint – https://products.office.com/en-au/onedrive-for-business/compare-onedrive-for-business-plans – Can expand to 25TB – Files can be accessed via browser note 4 – Dropbox Plus prices https://www.dropbox.com/buy/plus – Also unlimited Dropbox Business for $33/m x 5 users gives unlimited storage (Dropbox Business) – Files can be accessed via browser note 5 – IT Guys WA A4 Prices incl GST on a 12 month contract, managed by the IT Guys. (Files only) – Files cannot be accessed via a browser and need to restored. Does not copy programs, only data note 6 – IT Guys WA A$ Prices incl GST 2TB for $150 on a 12 month contract, manager by the IT Guys Backs Up Files and Disk image for Servers. ) – Files can be accessed via browser note 7 – USD Prices https://home.elephantdrive.com/home/pricing-and-plans/ unlimited plans available on application (Files only) ) – Files can be accessed via browser note 8 – https://azure.microsoft.com/en-au/pricing/details/backup/ – real-time replication of your virtual machines (VM) to a backup vault in Azure The IT Guys recommend using a combination of both local and cloud backup such as the Datto Alto 3 Local Backup Making a Local backup (to a storage device in your office or home) can be achieved in three ways: Using an External Hard Disk Drive (EHDD) External hard drives usually consist of a single 2.5″ or 3.5″ conventional Hard Disk Drive or Solid State Drive surrounded by a plastic case which connects to a computer or server with a USB cable. They range in size from 500GB to 6 or 8TB. They don’t like being moved, dropped or shaken (with the exception of Lacie Rugged) When a hard drive fails, the data can be lost forever without recovery. They are the cheapest form of backup device. EHDD’s are effective for backing up individual computers and laptops, but should be rotated periodically with a second or third drive, in case one becomes faulty, full, corrupt or infected with a virus. When they do fail or become full, it is not always obvious and can lead to a false sense of security. If you are looking for something more reliable, fool-proof or idiot-proof. Choose one of the following two options instead. 2. Using a NAS Drive (Network Attached Storage)   A NAS Drive is a device that holds multiple 3.5″ drives and is usually static in one place (not very mobile) depending on the number of slots and the type of RAID array, the capacity can be up to 16, 32 or 64TB. Depending on the setup, each drive can be mirrored 2 or 3 times, ensuring that you data is never lost even if one of the HDD‘s dies. Drives are hot-swappable (meaning they can be added or replaced without stopping or interrupting the workings of the drive.) and can be replaced with larger HDD’s thus allowing the NAS drive to increase capacity as an when you need it. NAS drive chassis (without drives) start around $300 and vary greatly depending on the number of bays, capacity and RAM. NAS drives are basically mini-servers and offer …. Mirrored drives using RAID Cloud backup, directly from the NAS drive (optional) Email notification when errors or failures occur Built in redundancy Suitable media server for streaming music/video to TV or Computers. Newer NAS drives are very reliable, but need to be installed and setup correctly to make sure they perform correctly. Special NAS Disk drives such as Western Digital Red Pro’s, offer 3 year warranty and are especially designed for NAS drives. Cheap standard HDD’s will also work but do not offer more than 12 months warranty and are likely to fail prematurely in a NAS environment. NAS drives, 3 years or older tend to be quite slow and should be replaced. Technology has improved greatly in that period and if the drives are 3 years or older, they will need replacing. Although the NAS drive unit may be operational for many years, it would be a prudent measure to replace the actual HDD’s at least every three years. 3. Using a NAS Drive (Network Attached Storage) with Cloud Integration While NAS drives are ideal in the office or home for sharing and storing data locally, accessing those files remotely (such as when working from home or a 2nd Office) can be an issue especially with slow or congested internet. QNAP NAS drives, have built in OneDrive/SharePoint integration This allows for users to work remotely using OneDrive, with office users accessing files directly on the NAS. 3. Using a second computer or server. An alternative to a NAS drive could be another computer or server accessible over the network. However, unless the HDD’s are setup in RAID, it will not be as reliable as a NAS drive but could be more convenient and quick way of backing up using EHDD’s due the the increased speed of data access via a wired network rather than by USB cable. Cloud Backup […]

Protecting your iPhone/iPad from little fingers

If you have children (or grandchildren) that you occasionally let play educational apps/games on an iPhone or iPad, then there is a built-in setting to stop them accidentally (or purposely) getting out of that app/game and accessing other applications or data or accidentally wiping everything off the device. You can also use this setting to restrict access to an adult using your an iPad or iPhone, such as when using a menu-app on an iPad in a cafe or letting someone use your phone to make an emergency call or any situation where you want to “lock” access to only one game or application and not give the user free-feign over all your apps and data. I was intrigued to see recently at CES 2017 that manufacturers are producing plastic-cases for iPhones and iPads that prevented little-fingers from accessing/wiping things off that device. As many commentators correctly pointed out … the same thing can be done for FREE, using built in features provided by Apple in the iOS operating system. The feature is called Guided-Access and has been available for some time on any iOS device such as an iPhone or iPad. Picture the scenario, your trying to have an in-depth conversation with a friend but little Johnny/Mary is demanding your attention and you need a little electronic-baby-sitter for 5 minutes. You know you could simply hand over your iPhone/iPad to give them minutes or hours of unsupervised “fun” but you fear they may wipe your data, change your password or see “those-photos” that you forgot to erase? The only game on your phone is “Super Mario Run“, so here is a quick step-by-step guide on how to give them access to that game and nothing else on your phone or iPad (this can be used for any application or app on your device) Setting up Guided Access for the first time This part is quite a few steps, but you only need to do this once. From then on the feature is turn on and off my means of a “triple-click” on the Home Button   First Time Setup.   Open Settings -> Accessibility Select “Guided Access” Turn “Guided Access” On Once switched “On” “Guided Access” Options appear as follows, not that you switch it on by hitting the “home” button three times (triple-click) and you can set a pass code to enable and disable the feature. You can even set a time limit for the access and restrict certain parts of the screen being accessed. Set a passcode of your choosing …preferably not one known to the child   It is now all set to use…. next time you triple-click the home button. Using Guided Access to restrict access to only one application Locate your desired Application on your iPhone or iPad Start the Game or Application and hit the Home button three times (Triple-click), and see the Guided Access menu appear for the Game/Application …simply click the “Start Button” in the top right of the screen The “home button” is now disabled meaning the iPhone/iPad cannot be used for anything else except this Application/Game…. not until you triple-click on the home button and enter the passcode then select “End” in the top left of the screen, to return the device to normal operations. You can find more information on the feature on the Apple site. :jk:  

Why my Mac will not start?

  7 Reasons why your Macbook or Mac will not start or is stuck on the startup screen Without putting the Mac or Macbook through an Apple Diagnostics test, it is impossible to say if you are experiencing one or more than one issue. However, we list a few of the possible reasons your Mac, MacBook, Pro, Air or Mini will not startup and operate correctly. Possible reasons your Mac does not start or Hangs Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure Mac not starting or hanging? – Possible Power Issues Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Mac not starting or hanging? – Motherboard Failure 1. Mac not starting or hanging? – Possible Display Issues including GPU (Video Card) Failure First, rule out the display as the source of the issue. To be sure you’re not having a display issue, press your computer’s power button. If your Mac has power but doesn’t have any video: You may hear a startup chime. You may hear fan or drive noise. You may see a light from the Sleep LED, if your Mac has one. Pressing the Caps Lock key on the keyboard causes it to light. If any of these things happen and you have an external display, connect to that and see if that shows a picture, get help with video issues on external displays connected to your Mac.   2. Mac not starting or hanging? – Possible Power Issues If your Mac won’t turn on and you have ruled out display issues, try these steps. Verify that you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device. If the wall outlet is working and you continue to have no power, try another power cord or adapter, if available. If you’re using a Mac notebook, learn about troubleshooting MagSafe adapters, and leave the power adapter connected long enough to provide an adequate charge to the battery. Disconnect all accessories that are plugged in to your Mac. This includes things like printers, USB hubs, or mobile devices. Hold down the power button for ten seconds. Then press the power button again to see if the Mac turns on. Reset the SMC. If you recently installed memory or a drive in your Mac, make sure it’s compatible and installed correctly. If possible, reinstall the original memory or drive to see if the issue persists.   3.Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is full or nearly full. When the HDD or SSD drive on your computer becomes full or almost full, the OS cannot use the disk space for “caching” and it may stop the Mac from starting correctly. If the HDD or SSD become critically low on storage you may see a warning, freeing up as much space as possible may improve performance if this is the only issue. See also The Mac “Startup Disk Almost Full” Message and How to Fix It 4. Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) is old/failing and needs replacing If your Mac is slow to restart after a full power down or update and/or if you can hear an audible clicking sound and your computer is over three years old, the chances are that you have a failed or failing Hard Disk or SSD. Full diagnostics of the drive will be required by a service technician to determine if this is the case. If your computer is a pre-2012 model then it is most likely to have a conventional HDD, which is now > 4 years old and has a 50% chance of failing as well as slowing down due to age and an accumulation of old programs, utilities and old operating systems. True speed and performance is gained by replacing the old HDD with a SSD (solid state drive) which is what Apple started to do on it’s post 2012 models. SSD’s have no working parts and are in essence a very large USB thumb or flash drive and they work 4 times faster than conventional drives. 5.Mac not starting or hanging? – HDD (Hard Disk Drive) or SSD (Solid-State-Drive) SATA Cable failing 6. Mac not starting or hanging? – Failed or Pending Mac OS (Operating System) update Macs may hang on startup after there has been an attempt to “upgrade” the OS that fails, leaving the computer in a state of “limbo” not being able to revert to the previous OS version and not being any to complete the upgrade to the current one. The following article explains the problem and identifies the symptoms.   Updating non-Apple programs to their latest versions, may solve the problem. For instance Office 365. Click on “Apple Symbol” > “Force Quit” and close any programs that have become unresponsive and see if this resolves the issue. 7. Mac not starting or hanging? – Motherboard Failure If all the above tests fail and there is no power, lights or signs of startup activity, the chances are that the problem could be the most serious of all a motherboard (main circuit board) failure which is the most expensive part of the computer to repair. This is often the case involving liquid-spills. The cost of repairing this item is often more expensive than a new computer and genuine parts are only available if the model is less than 5 years old. The IT Guys DO NOT RECOMMEND buying non-genuine Apple or second-hand motherboards as they contain no-guarantee and you may not be […]

Updating to latest Mac OS? – don’t turn your Macbook into a brick

Before you allow your Macbook or Macbook Air to update the operating system ….. make sure you have enough free disk space or you will turn it into a brick Many MacBook or MacBook Air users run them at 95% disk capacity, as they have very small SSD’s that fill up quickly. Check your capacity by clicking on the apple symbol in top left of screen “About this Mac” > “Storage” This example shows lots of spare capacity This example shows a lot less storage available. Click on “Manage” to try and free up some space or move photos, documents or data into iCloud. The biggest danger of “low-disk-space” happens when installing updates. The Mac cannot restart and perform the update which results in the “black-screen-of-death” where the cursor is alive but nobody else is home. If your lucky, restarting the Mac my get it back again. Make sure you empty the trash and free up some space ASAP. Else you may have to take it to your nearest Mac repairer. Click on About This Mac -> Software Update …now try “Update All” …. if your low on disk space you will get this warning. Free up some disk space and try again. :jk:  

Things you should know before upgrading your Mac OS

Upgrading Mac OS (to High Sierra or Mojave) may not be possible if you are still running older versions of some non-apple software Increasing speed and performance by up to 400% is possible on older Macs by replacing the HDD with an SSD or a new HDD. However, you may not be able to upgrade the OS if you are running any of the following non-apple software products. Adobe Creative Suite Software Adobe CS2, CS3, CS4, CS5 will ONLY work with OS X 10.9/Mavericks or earlier. They will NOT work with Yosemite, El Capitan or Sierra. Adobe CS6 will work on OS up OS X 10.10/Yosemite. They will NOT work with El Capitan or Sierra. Only CC (Creative Cloud) is guaranteed to work on El Capitan and Sierra Adobe Acrobat Pro 8 Will NOT work with Yosemite, El Capitan or Sierra Microsoft Office 2011 or Earlier After cloning early versions of Office to a new HDD or SSD, sometimes the office Activation key is sometimes requested. Make sure you have this at hand before attempting an upgrade. If you misplace it you will need to buy it all over again or better still install Office 365. Parallels Parallels Desktop 9 for Mac and earlier versions do not support macOS Sierra. While Parallels Desktop 10 will run your virtual machines on macOS Sierra, you will not be able to access your Windows files with Mac applications and a new installation of Parallels Desktop 10 will not work on macOS Sierra. To enjoy all new features of macOS Sierra and full compatibility please upgrade to Parallels Desktop 12 for Mac. Quicken Essentials for Mac Does not work with Sierra Yahoo! Messenger Will NOT work with El Capitan or Sierra Other Software The above list is just a few of many well used programs that have been identified as having issues. If you have other non-Mac programs not listed here, check with the authors about compatibility before attempting any OS upgrade. :jk:  

Fix Entourage Problems

Will Entourage 2008 or earlier still work on current Mac OSx such as Sierra, El Capitan and Yosemite?    Office 2008 including Entourage has not been supported my Microsoft since 2013     The golden rule here … If it aint broke…don’t fix it If Entourage is still working on your Mac, then DO NOT UPGRADE the operating system as chances are, you will break it. Even Office 2011 is being phased out and cannot be downloaded from Microsoft site any more as the only version of Office For Mac now been supported and updated is Office 365 (2013 or 2016). However, DO NOT think that by loading the latest office it will magically transfer all data from Entourage. IT WILL NOT (read on) Entourage Versions Entourage 2001, included with Microsoft Office 2001 (version 9) Entourage X, included with Office X (version X) Entourage 2004,[20] included with Office 2004 for Mac (version 11) Entourage 2008, included with Office 2008 for Mac (version 12) Entourage 2008 Web Services Edition, separate download from Microsoft (version 13) Entourage was replaced by Outlook for Macintosh in Microsoft Office for Mac 2011, released on October 26, 2010. Does Entourage work with Sierra? Definitely NOT Does Entourage work with El Capitan? Possibly if in Office 2008? Microsoft issued an update to Mac Office 2008 in May 2016 found here However, before attempting the update we suggest a full export of all emails from Entourage as detailed below. Does Entourage work with Yosemite? Possibly if in Office 2008? Microsoft issued an update to Mac Office 2008 in May 2016 found here However, before attempting the update we suggest a full export of all emails from Entourage as detailed below. We strongly suggest installing Office 365 immediately, especially if using Entourage for emails but only AFTER you have manually exported ALL the Entourage data How to export emails, folders, contacts and appointments out of Entourage If Entourage is still operating, your in luck. There are a number of ways to export the data to Apple mail or Microsoft Outlook. Some methods are covered here http://www.office.mvps.org/import_export/manual_04_08.html but generally it is a slow and tedious procedure that the IT guys have had to do for many clients. If you’d like to do it for you, contact us on the number below. :jk:

How to connect an external monitor to a laptop

Working on a Laptop/Notebook computer for a long time is not recommended, due to the strain it puts on your neck ,shoulders and back Bad posture and overuse of a laptop can cause many serious health issues which can cause serious side effects as we age. Correct posture is important. You must not spend too much time looking down or up to a monitor or laptop screen. Ideally your eyes should be level with the top of the monitor. A stand-up desk (see below) is an excellent option and can be used sitting or standing. The best solution is to attach your laptop to an external monitor (or two) and use a full-sized external mouse and keyboard attached to the USB ports (or built in bluetooth on some models) Purchasing a second or additional monitor is now a very affordable option with prices as low as $99 for a 20″+ monitor. See Also To put your work on maximum display, connect multiple monitors Boost office productivity. Give your staff dual monitors But before purchasing that monitor you need to know what your laptop is capable of connecting to, so take a look around the back and sides of the laptop to see available ports. Most laptops and Notebooks have either a VGA or a HDMI connection but some ultra-thin notebooks may only have a USB port with a HDMI adaptor, or thunderbolt, mini display port or the new USB “c” connection. Most commonly on older Laptops is the VGA connector On more recent Laptops and Notebooks, this has been replaced with a HDMI connector which will connect to most recent TVs and Monitors Depending on Which connector you have on your laptop or notebook may force you to choose a particular monitor. Monitors will support any of the following combinations of input, so be careful that you purchase one to suit your laptops outputs. Typical monitor connections. VGA Connector (left) DVI (right)   HDMI (top) DVI (left) and VGA (right) Display Port Thunderbolt and Mini Display Ports USB “C” Port Upon plugging in a suitable cable connecting the laptop to the monitor it is likely that there will initially be no picture on the monitor. You may need to select the “input Type” by pushing the button on the monitor. Select VGA, HDMI, DVI or whatever type of connection you are using. Although it varies from laptop to laptop, some can turn on the external monitor by hitting the Function Key (Fn) plus the F5 key.   On the Toshiba, continually hitting Fn-F5 , skips between the various monitor options including screen duplication and screen extension. In this example we choose to extend the screen to the external monitor   On Windows 10, right click over the desktop and choose “Display Settings” or via the menu Settings >> System >> Display On Windows 7, a right-click on the desktop and selecting “Screen Resolution” will give you more options on what to display and on which monitor. How to connect a 2nd monitor to a computer Extending your computer or laptop to additional external monitors You can also extended your computer to use two (dual-monitors), three or more by employing any of the following cable splitters or adapters VGA Splitter Cables for VGA Splitter Cable Solutions click here For VGA Adapter Solutions Click here   HDMI Splitter Cables For HDMI Splitter Solutions Click Here   DVI Splitter Cables For DVI Splitter Cable Solutions click here   Ultimate “mobile” home office for under $3,000 :jk:

Has your Macbook got the latest updates? You maybe shocked!!!

You may think you have the latest updates on your Mac!! but do you? Even if updates have been downloaded, did they ever get installed? How do you find out what update you have on your Mac? click on “About This Mac” ….. In the above case the Version is 10.11.1   Latest Versions of Mac OS at November 6th 2016 are as follows: macOS Sierra  – 10.12.1 (see here for current) …. new updates scheduled OS X El Capitan – 10.11.6 (see here for current) …. new updates scheduled OS X Yosemite  – 10.10.5 (No later Updates available) …upgrade to El Capitan or Sierra   There is Only 1 way to install updates And that is not by closing the lid or letting the screen go blank (go to sleep mode)   Only by restarting your Mac will any downloaded updates install. Firstly, make a TimeMachine Backup  and only when satisfied you have a backup, Restart your MacBook. This is NOT the way to update your MacBook, Pro or Air. … closing the lid or shell of a MacBook, simply puts the device to Sleep.. Restart the Macbook and keep clicking on About This Mac >> Software Update and click on “Update All”   Let the updates download. Restart and repeat the process ……. Until you see the following message   Now your Macbook is truly up-to-date. :jk:

The new MacBook’s are out but can you afford them?

The new MacBook Pro is faster and more powerful than before, yet remarkably thinner and lighter. It has the brightest, most colourful Mac notebook display ever. And it introduces the Touch Bar — a Multi-Touch–enabled strip of glass built into the keyboard for instant access to the tools you want, when you want them. For a lot of people, 28th October 2016, has been a long time coming: Apple announced completely redesigned MacBook Pros. The new models are thinner and lighter, but also come with a Force Touch trackpad a brand new shortcut interface called the Touch Bar. There’s even a fingerprint sensor for using Touch If you’re considering a new Mac, you have a lot of options in regard to price and specs. On paper, you are going to need at least $1,549 to get into a new Mac. The 13-inch MacBook Air can be had for that price. But the newer Macs announced today start at $2.199. If you want that nifty Touch Bar (which you do) then, the price steps up to $2,699. And if you want a bigger screen, a 15-incher will run you at least $3,599. Full Australian pricing here: http://www.apple.com/au/mac/compare/ or you could upgrade your old mac … How to speed up your Apple Mac by 400% :jk:

Meet John our “senior” member of staff.

Meet John our “senior” member of staff. He’s not a dentist (so we can show you his face) …. He’s not the Stig …. but some say he auditioned for the part …. …. You won’t find him at the “genius-bar”, he’s more modest than that….. …. he’s not the messiah (he’s just a very naughty boy) ….. but he’s a very helpful and knowledgeable chap with over 40 years Computer and IT experience. John’s forte is “making IT simple” and providing advice and solutions to individuals and businesses that are easy to use and can be explained simply in non-technical, laymans terms. John is happy to provide you with a one-on-one consultation on any computer, IT or technical issue from how to use an IPad or an IPhone to cloud based email, accounting and specialist software solutions. A 30 minute session with John is only :assess-fee: at our offices in Subiaco. If you’d  like him to visit your home or workplace, please call or email for a quote. John is available 9am to 4.30pm, Monday to Friday, prior booking is advised but if you call into our office unannounced he or one of our other technicians should be able to help you there and then. Call for an appointment on 08 6365 5603 or send an email to :e-mail: :jk: