Scam Alert: Fake eHarmony account upgrade email circulating


The Australian Governments – Stay-Smart-Online alert service has just issued a warning

17 September 2015

Fake account upgrade email circulating: Alert Priority High
A fake email is circulating that advises members of the online relationships service, eHarmony, to upgrade their accounts.

The poorly worded email purports to come from However, the sender address in the ‘from’ field misspells the organisation’s name as ‘eharrnony’ rather than ‘eharmony’.

The email directs recipients to click on a link to upgrade their account.

By clicking on this link, you may be exposing your computer to malicious software that may steal sensitive personal or financial information, or encrypt your files to make them inaccessible unless you pay a ransom.

A fake email received by is believed to have been sent to a person who is not a member of the service. Clues that identify fake emails as scams can include an incorrect sender address, poor grammar and spelling, inappropriate requests, a failure to address the recipient by name and the promise of money.

If you receive the fake email, you are advised to report it to the Australian Competition and Consumer Commission’s SCAMwatch service on 1300 795 995 or at  You should then delete the email without clicking on any links or responding to the sender.

The full text of the fake email is below:

—-Original Message—–

From: [mailto: [address deleted]

Sent: Monday, 14 September 2015 7:22 AM

Subject: eHarmony account

Dear eHarmony Member,

We want to inform you about the eHarmony upgrade which requires all past and present member to upgrade their account.

In this way we will be able to deliver a top notch member satisfactory services and will also enable us to maximize the quality of secured online enviroment. Open the link below.

[link address deleted]

Thanks for your great support.

eHarmony Trust & Safety.


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