Nobody likes spending hours on hold on the telephone waiting to speak to the overseas helpdesk…. there is an alternative.
Telstra has a chat-bot where you can speak to a digital assistant and eventually get through to a real person. Its on Telstra's website but not easy to find. it is called codi
But you will need to sign in
You now need to sign in with your Telstra details, and eventually you will find CODI ….
This is the quickest and most convenient way of contacting Telstra.