Windows Live Mail and Windows Live Writer cannot open attachments ?


Are you suddenly unable to open .doc and .docx attachments?

Has your Windows Live Mail suddenly stopped allowing you to open attachments such as those ending with .doc and .docx?



Have you suddenly been unable to open .doc and .docx files from your computer using ?

Well correct me if I’m wrong but I suspect this has been caused by a Microsoft update and is a callous marketing attempt by Microsoft to have you purchase Microsoft Office.

This may happen to anyone running “” which probably came bundled free with your PC or Laptop.

Windows Essentials comes with two programs “Windows Live Mail” and “Windows Live Writer

My clients PC and Windows Live mail was working fine until 12th September 2013, from when she was unable to open any such attachments from mail or from her Writer program and was prompted to purchase a copy of Microsoft Office.

open-withWe solved the problem on her computer by finding a document with .doc or .docx and right-clicking it, selecting “open with” and then “default program” and “Microsoft Office Client Virtualization Handler” and repeated this on the .doc and .docx files. From then on she could open the files on her desktop using the “Windows Live Writer” program installed.

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3 comments to “Windows Live Mail and Windows Live Writer cannot open attachments ?”

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  1. Peter Harris - November 28, 2013 Reply

    I have the same problem with windows live mail. I was using xp up until my computer developed some dramas. I then had windows 8 installed and that’s when my problem began.
    When I first tried to open an attachment, a window appeared asking me what I wanted to do. I didn’t have any idea as to what to do ,so in frustration I clicked on word pad and now when I click on open I get all this jumble of letters and numbers that mean nothing to me.
    How can I get rid of the command to open word pad and do what you did for your client ?


    Peter Harris

  2. ray hagel - December 11, 2013 Reply

    google is blocking my mail for me to get into other programs

    • IT Guy - December 17, 2013 Reply

      Ray…. can you post some more details?

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