If Cloud backup is not available or your data for backing up exceeds your iCloud data allowance, backing up to a PC or Mac using a cable, maybe your only option According to our research over 70% of iPhone/iPad users have NEVER or RARELY backup their data or even know how to do so.   If using an iMac, Mac Mini or Macbook, Apple iTunes comes as standard. However if you are using a Windows PC or Laptop you may firstly have to install iTunes from here  http://www.apple.com/au/itunes/download/ Once iTunes has been loaded connect your devices together and iTunes should immediately start, if not, locate iTunes from the Programs and Applications and start the program. You firstly need to connect your iPhone or iPad to the Mac or PC using an Apple or compatible “Lightening Cable” which has a standard USB connector on one end and an Apple Lightening cable on the other. Your iPhone or iPad would have been supplied with such a cable when you purchased it, the same cord you use daily to recharge your iPhone or iPad and looks something like this In addition to charging your iPhone or iPad, this cable is also used for transferring data for updates,  backup and restoring. Connecting the cable to an iMac Connecting the cable to a Macbook or Windows Laptop Connecting the cable to a Windows PC Tower or Desktop If iTunes does not start automatically, manually start it from the menu. If detected your device should appear automatically in the iTunes interface. iTunes will detect the name and capacity of your devices, the current operating system (iOS) and the update status.   Under the heading “Backup” you are given the choice of backing up to “iCloud” (see above) or to “This Computer” (see below) For the purpose of this exercise, select “This Computer” and click the “Backup Now” button. Backing up your device to your computer commences, just accept the default prompts and your Music, Contacts, Photos and Apps will be backed up to your computer. If you wish to backup on a regular basis you will need to repeat this exercise at regular intervals. You can then recover your device to any one of those backups And if you cannot figure it out for yourself, Call the IT Guys and use our iPhone setup service or our iPad setup Service If you need assistance in checking the above and performing the updates, give us a call on 08 6365 5603 and make an appointment to come and see us.   :jk: