Has Outlook stopped accessing your iCloud.com or me.com emails? In a recent upgrade, Apple decided to increase the security of your iCloud.com (also me.com) email accounts, not when using Apple mail but when using Microsoft Outlook for Mac (Office...
Why is my iPhone/iPad not auto-updating? You probably thought that by simply switching your iPhone and iPad to Automatically install updates would ensure that the updates would just happen in the background without you needing to keep an eye...
Facebook and Google are tracking our habits and even pushing Alcohol and Tobacco advertising at teenagers when visiting other sites. If you have an Apple iPhone or iPad. Here is how to stop them. In April 2021, the findings...
How to backup a Windows 10 computer? If your computer, laptop or device is not made by Apple it is probably using Microsoft Windows and more than likely Windows 10. If so, good news!! There is a very easy...
Having issues sending emails to people with @iinet.net.au or @westnet.com.au accounts? The IT Guys have been getting calls of late regarding such issues. Maybe the following image is familiar? Yes, we can help. In this case the problem was...
Microsoft Surface Repairs and Support Microsoft Surface Computers are very powerful and light and as long as they keep working they are a fantastic and mobile asset. However, when things go wrong and a component needs repairing, this can...
Can I still use Office 2011 for Mac? Support for Office for Mac 2011 ended October 10, 2017. Rest assured that all your Office 2011 apps will continue to function—they won’t disappear from your Mac, nor will you lose...
Can I still use Office 2010? Support for Office 2010 ended on October 13, 2020 and there will be no extension and no extended security updates. All of your Office 2010 apps will continue to function. However, you could expose...
Can I still use Office 2013? Support for Office 2013 ended on Feb 28, 2017. Rest assured that all your Office 2013 apps will continue to function—they won’t disappear from your PC or Mac, nor will you lose any...
Can I still use Office 2016? Support for Office 2016 ended on October 13, 2020. Rest assured that all your Office 2016 apps will continue to function—they won’t disappear from your PC or Mac, nor will you lose any...
Macbook Air running out of storage space? SSD upgrades available on all Macbook Air’s. The IT Guys specialise in Macbook Air Upgrades and Macbook Repairs across Perth with repairs carried out by Apple Certified Technicians. Most Macbook’s Airs can be upgraded...
A Windows 10 Security update is currently crashing computers when you print 11th March 2021 This is caused by Windows Update KB5000802 Please DO NOT install the update ….for now (in a week or so time we are confident...
March 2021 – Hackers Breach Thousands of Microsoft Customers Around the World Firstly the good news. If you are a client of the IT Guys (WA) or Hydrid ICT and we provide you with email support services, then you...
Problems with Bigpond or Telstra services? If your Telstra internet is down or you have Bigpond email issues the first place to check is with Telstra. Nobody likes spending hours on hold on the telephone waiting to speak to...
How to find out the age of a Windows Computer, Laptop or PC? Yes, a 3.5″ “Floppy-Disk-Drive” is a dead giveaway as to a computers age, popular in the 1990s and last made in 2009. Over the years your...