no_optus_broadband

Being an mobile client we added an extra line to Optus some months ago…. big mistake. OPTUS maybe great as a mobile provider but pretty poor as an ISP.

After weeks of trying to get it connected we managed only 3mbps and being less than 1k from the exchange and already getting 22 mbps on we complained and complained with no promised resolution.

After weeks of no response we finally spoke to an person (who was very nice and knowledgable) who informed me confidentially that had ongoing “congestion” problems at the Subiaco exchange and that there was no forecast resolution date and advised that we should switch to another ISP. So we have also moved our second line to Amnet who appear to have plenty of free slots in their DSLAM at Subiaco exchange.

We recommend switching to AMNET for you Australian Internet needs. You can download an application from at this link. UNLIMITED Naked ADSL connections for only $70 per month.

 

Need more help?

Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support.

If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can us at helpdesk@itguyswa.com.au or call:

08 6365 5603 

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