A Windows 10 Security update is currently crashing computers when you print
11th March 2021
This is caused by Windows Update KB5000802
Please DO NOT install the update ….for now (in a week or so time we are confident Microsoft will have addressed the issue)
If already installed this is how you can uninstall it
In the command prompt, enter the following command:
wusa /uninstall /kb:5000802
or go to Settings > Update & Security > View Update History > Uninstall Updates
and select KB5000802 and click on the “uninstall” button
THE FIX – Finally from Microsoft (22 March 2021)
Look for Microsoft Update KB5001649
Select the version appropriate to your version of Windows 10 and download and run the update manually.
You may also want to try installing KB5001565, KB50015657, KB50015658 depending on your current version of Windows 10, if KB5001649 does not fix the issue.
Cannot do it yourself? Drop us a line.
Need more help?
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If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at email@example.com or call:
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