Does your PC go to without warning resulting in data loss?

Some computers have a conflict with . The power saving options of the PC or laptop and do not sit happy with each other resulting in the PC going into mode after just a few minutes of being left unattended.

We have found this to be a particular problem with computers.

Even after telling the PC to “Never” go into power saving mode it continued to do so, often freezing the PC in the middle of a program after the computer had been left unattended for a couple of minutes. This would often result in a hard-reset being required to bring the computer back to life, often resulting in a loss of data.

We identified the problem as being the and the USB power saving settings for the mouse.

Try the following settings and your PC should NEVER go into mode and freeze again







Remember to click “Apply” and “Save” for these changes to come into effect.

Need more help?

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If you live in , and you need any kind of , please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here. You can email us at or call:

08 6118 2601 

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40 comments to “My computer goes into sleep mode after 5 minutes. How can I stop it?”

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  1. James Kert - August 21, 2013 Reply

    Thanks for the advice

  2. Paul Hutson - September 5, 2014 Reply

    Thanks for advice thought pc was broken

  3. Gray Cavell - February 10, 2015 Reply

    Thanks so much John. This was driving me nuts! Till I found your solution

  4. Aidan - February 24, 2015 Reply

    Thanks u guys rock

  5. Bảo VN - March 1, 2015 Reply

    thank you friend !

  6. Ansell - March 11, 2015 Reply

    Thought I bought a faulty PC, manually rebooted for 2 months now, every 15 min, which made the PC UNSTABLE
    Thank you so much

  7. Caitlin Gunatheeson - March 16, 2015 Reply

    Thank u sooo much that helped me a lot

  8. vikash - March 28, 2015 Reply

    thanks guys u helped me lot

  9. Krishna - April 4, 2015 Reply

    Thanks a lot. It helped me to resolve the issue in a min

  10. Tom - April 12, 2015 Reply

    I have Windows Vista O.S. What mine has been doing & cannot seem to find an answer is that my personal computer will shut down after about 5-minutes ONLY if I shut it down previously using Sleep Mode. I get the Blue Screen when it crashes. What in the world could have caused this?

  11. Lee Huddleston - April 17, 2015 Reply

    So if I cannot get the monitor out of sleep mode at all HOW DO I accomplish any of the above solutions?

    • IT Guy - April 20, 2015 Reply

      Try another monitor 🙂

  12. arslan - April 18, 2015 Reply

    Thanks a lot its help me a lot i change my laptop battery and also get service from shop but this help men thank u again.

  13. Robert - May 15, 2015 Reply

    Thank you for this walk through. My computer going into sleep mode has been a royal pain in the butt. Now its fixed.

  14. Emma Louise - May 31, 2015 Reply

    Can’t tell you how much this has helped me. I was getting to the stage that I would preemptively tap the screen c.1mins before each 15min bloody time out!

    Thank you so much. 🙂

    Emma Louise

  15. may - October 30, 2015 Reply

    This doesn’t help. My pc still sleep after 5 mins. What do I need to do?

    • John Kirkby - January 27, 2016 Reply

      Please share some details on PC model and Operating System

  16. Abid Ali - December 18, 2015 Reply

    thanks alot..

  17. Candice - January 21, 2016 Reply

    I’ve done everything listed above, but the computer keeps going into sleep mode. Are there any other settings I can check?

    • Dawn Harwood - January 24, 2016 Reply

      didnt help me either still going to sleep

      • John Kirkby - January 27, 2016 Reply

        Please share some details on PC model and Operating System

    • John Kirkby - January 27, 2016 Reply

      Please share some details on PC model and Operating System

      • sufyian - November 7, 2017 Reply

        i have a desktop running windows 10 and a gpu amd hd 7770 1gb ddr5 my pc goes to sleep after 5 minutes of usage when i plug in the gpu but without it my pc can last forever but the gpu is not the problem as i took my pc and monitor to my friends house and it was working fine there. i can seem to figure out what the problem is could it be my multi plug? or my entire home it self?

        • IT Guy - November 7, 2017 Reply

          possibly a power issue, Try replacing power board or getting house checked by Electrician

  18. joseph - January 22, 2016 Reply

    not working 🙁 my pc sleep every 11 min. can you help me please…….

    • John Kirkby - January 27, 2016 Reply

      Please share some details on PC model and Operating System

  19. Phil - January 24, 2016 Reply

    In what world would Microsoft think ANYONE would want this setting to be set to enabled by default?

    “You know what I REALLY want from my computer?? A stupid feature in which it automatically sleeps after 2 minutes while I’m working on a math problem for homework. Yes, that would be supremely wonderful.”

  20. James Jenkins - April 13, 2016 Reply

    Fixed my problem. Good find on the USB settings! Thanks

  21. Gem - July 13, 2016 Reply

    This did not help. I ‘ve set everything to never. All the steps above are done but computer still sleeping. screensaver is already set to none. Still the same thing. I have a samsung np305v5a windows 7. I hope someone can help

  22. Frank - August 2, 2016 Reply

    thanks guys this post saved my sanity after many dead-ends on other sites. I was honestly going to trade laptop in, thinking it was on it’s last legs. cheers.

  23. trynodev - September 6, 2016 Reply

    My computer does not enter sleep mode until I choose the “sleep mode” option. The problem is that when I wake it up from sleep mode, it automatically got back into sleep mode after 5 minutes. The only way to stop it going in to sleep mode is to restart the machine. After restart, it stays out of sleep mode until I select sleep mode again, and when it comes out of sleep mode, it automatically go back into sleep mode after 5 minutes. This makes the sleep mode option worthless because I have to do a hard reset each time after I use it. I might as well just turn off my machine under these circumstances.

  24. Patrick White - October 19, 2016 Reply

    This is indeed a major problem that seems to have come from a Microsoft update that forces the standby – I have solved this issue simply by having media player play a song repeatedly in the background with volume at zero – this seems to keep the show going as long as I wish 🙂

  25. David B. Slatton - October 19, 2016 Reply

    The problem has disappeared.Thanks a million!

  26. Chetan Sharma - June 16, 2017 Reply

    My pc goes to sleep after 10 minutes because I work on an application which forces it to sleep. If i dont work on that application, it does not itself sleep.
    Please tell me how to stop the application to force my pc to sleep. Please.

    • John Kirkby - June 20, 2017 Reply

      Change your power settings n control panel …. to never go asleep

  27. tonny - August 9, 2017 Reply

    this works with windows 7 not windows Xp
    thanks for the support anyway but am having troubles with Xp

    • John Kirkby - August 11, 2017 Reply

      You should not be running XP…it expired years ago and is a major security threat. Suggest you buy a new machine with Windows 10

    • D Jay Cee - August 18, 2017 Reply

      who still uses XP? at least get to WIn 7! they will support till 2020.

      Oh, and i already knew this fix…i was wondering if there was anything new on this issue…i guess not.

  28. John The I dont now who - September 15, 2017 Reply

    it didnt help i turn on my computer i play games whatch videos every thing is gonig fine but every 5-10-15 minutes my monitor gets black an it say atention no video input,atention activating Sleep mode i move my mice i push every buton but it wount wake up (and im sory for my englis im croatian) HELP ?

  29. Kainat sipra - June 8, 2018 Reply

    I did all but not fixed am having this issue since yesterday using windows 8.1

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