What can be done to stop email spam, email viruses and Ransomware

Some email accounts offer better protection against malicious emails, spam, phishing and virus attachments than others.

Unfortunately FREE email accounts such as Outlook.com/Hotmail, Gmail, Yahoo, iCloud etc. do not offer a great deal of protection from SPAM emails, phishing emails, emails containing viruses and Ransomware.

Paid or ISP provided email accounts offer better protection. Microsoft Hosted Exchange is an industry leader in providing secure email accounts that provide a level of spam detection. Some ISP’s such as Telstra and iiNet also offer paid add-on services that claim to offer spam and virus protection but not at the same level.

In the past users have relied on 3rd party Anti-Virus programs to protect them from computer viruses which were being delivered as a malicious program/attachment to an email. And a whole industry of anti-virus software providers has blossomed.

Unfortunately, todays threats are mostly from emails trying to send users to fake websites where there is an attempt to capture your login details, password, credit-card, banking details or identity information such as DOB, Passport number, Drivers licence number and postal address. This is known as Phishing

Todays Computers and iPads may be protected from Computer Viruses but it’s Phishing you really need to worry about.

No matter how up-to-date your virus protection or operating system (OS) is, it is normally human-error that gives scammers the information they need to empty your bank accounts and steal your personal information.

https://dev.itguyswa.com.au/phishing-prevention/

Phishing in Apple Mail

To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, please send them to abuse@icloud.com.

Phishing in Google Mail (Gmail.com)

If you have a gmail account you can report phishing emails by, Opening the message in Gmail, Next to Reply – click the Down arrow, then click Report phishing.

Avast/AVG, Trend, Symantec, Mcafee, Microsoft etc all offer program or services that attempt to remove malicious links and malware from incoming emails.

Some are better than others and some are very complicated to setup and involve re-directing emails to servers that detect and remove malicious links and attachments before sending the cleaned mail back to the client.

The best available protection again Phishing is from Microsoft and is called “Advanced Threat Protection” or “ATP” and is available to anyone using the following Office 365 subscription plans:

Exchange Online Plan 1, Exchange Online Plan 2, Exchange Online Kiosk, Exchange Online Protection, Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Enterprise E2, Office 365 Enterprise E3, Office 365 Enterprise E4, Office 365 Enterprise K1, Office 365 Enterprise K2, Office 365 Education.

 

All the above packages contain Microsoft Hosted Exchange mailboxes. If your Office version does NOT contain a hosted mailbox, it can be added by purchasing the Exchange Online Plan 1 or upgrading Office to at least Office 365 Business Premium.

To upgrade to Hosted Exchange or Business Premium and protect yourself by employing Microsoft Advance Protection, contact us for a quote.

Need more help?

If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can contact us here or call:

08 6118 2601 
Alternatively click on the Green “Support” button in the bottom right hand corner of the screen and leave a message.Microsoft Silver Certified Partner - Small and Midmarket Cloud SolutionsFor instant remote control support download and install our TeamViewer remote control software By Clicking Here and following the instructions found on this page

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