How to backup a Windows 10 computer

How to backup a Windows 10 computer? If your computer, laptop or device is not made by Apple it is probably using Microsoft Windows and more than likely Windows 10. If so, good news!! There is a very easy built-in, FREE, way of backing up your essential data such as Documents, Photos and Music. If yours computer, laptop or device is made by Apple, click here for information on backing up data. How to backup a Windows 10 Computer, Laptop or device? In fact there are two built-in ways of backing up your data when using Windows. One is free the other requires the purchase of an external backup device. Windows 10 Backup – Option 1 – OneDrive Cloud Backup Just like Apple iCloud, Microsoft offer 5GB of Free cloud backup to all Windows 10 users via OneDrive. If you are also an Office 365 user (Home, Family or Personal) your allowance goes up to 1,000GB (1TB). Office 2019 users only get the free 5GB of storage unless they wish to purchase OneDrive Standalone 100GB option for $3 per month (Residential users) or OneDrive for Business (Plan 1 or 2) for Business users. For full details and troubleshooting, click here further details regarding OneDrive can be found here. It could be that you are already backing up your files to OneDrive. This would have happened if during Windows 10 setup, you chose the  “Back up your files with OneDrive” option. What you DO NOT want to backup to OneDrive is your Outlook mail file (.pst) as this can corrupt the file and cause other complications. You may need to move the location of your mail file out of the OneDrive directory. See this article for details on how to move your Outlook data file. Windows 10 Backup – Option 2 – External or Flashdrive Backup How to use Microsoft’s default program to backup to an external device or hard drive   Is my computer running Windows 10 or an older version of Windows? What version of Windows do I have? What should I do if my version of Windows is not Windows 10? Windows 7, Office 2010 & Server 2008 reached end-of-support Jan 2020 Why should I backup my data? Computers, Laptops and Devices (Tablets etc) can often die or become unresponsive suddenly. However, the data on the device is often safe but depending on the type of device, the data is not always easily accessible. Data is stored on a “Hard-Drive” or “Solid State Drive” internally. If the casing of the computer or device is easily opened, the drive can usually be accessed and the data transferred or saved elsewhere. However, as computers and devices become lighter and thinner, the method of construction often means that components such as data-drives are glued-in, with no means of opening or retrieving data. Some devices such as tablets often do not have any external port to connect to an external drive so the only form of backup available is often “cloud-backup”. Examples of this would be the following Microsoft Surface Computers iPads Windows Tablets If something goes wrong with any computer or device and the device is still in warranty, the manufacturer will require the device to be shipped back to them. Although they may repair/replace the damaged or faulty parts, they will not take responsibility to recover your data. Your Data is LOST …. unless you have a backup. We hope the above guides have given you enough information to setup data backup of your devices. If you need any assistance, please contact us as detailed below and we will assist where we can. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: .pst, backup, cloud backup, data backup, icloud backup, office 2013, office 2016, office 2019, office 365, office 365 family, Office 365 Home, Office 365 Personal, One-Drive, Onedrive, onedrive backup, OneDrive for Business, outlook, outlook mail file, sharepoint, sharepoint backup, windows 10, windows 10 backup, windows 7, windows backup

How to backup an iPhone

Backing up the data on your iPhone on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted.   There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity iCloud Backup using Mobile Data or Wi-Fi Backing up using iTunes and a Mac or Windows Computer   iCloud Backup using Mobile Data or Wi-Fi Backing up iPhone or iPad using iCloud Backing up using iTunes and a Mac or Windows Computer Backing up iPhone or iPad using iTunes on a Mac or a PC Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup, icloud, icloud storage, iphone, itunes

How to Backup an iPad

Backing up the data on your iPad on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity iCloud Backup using Mobile Data or Wi-Fi Backing up using iTunes and a Mac or Windows Computer   iCloud Backup using Mobile Data or Wi-Fi Backing up iPhone or iPad using iCloud Backing up using iTunes and a Mac or Windows Computer Backing up iPhone or iPad using iTunes on a Mac or a PC Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup ipad, icloud, icloud storage, iPad, ipad air, ipad mini, ipad pro

How to Backup a MacBook

Backing up the data on your Macbook on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: airport time capsule, apple, apple airport, apple airport time capsule, Backing Up, backu, cloud backup, Crashplan, mac, NAS drive

How to Backup a Macbook Pro

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use an Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers to backup wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: airport time capsule, apple, apple airport, apple airport time capsule, Backing Up, backup, backup wirelessly, cloud backup, Crashplan, macbook, Macbook Pro, NAS drive, storage

How to Backup a Macbook Air

Backing up the data on your Macbook Air on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: backup, backup macbook, backup macbook air, macbook, Macbook air

How to Backup a Mac Mini

Backing up the data on your Mac Mini on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backing up an Apple Computer Wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited Cloud Backup from $20 per month Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: backup, backup mac mini, Mac Mini, macmini

How to Backup an iMac

Backing up the data on your iMac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule (no longer available for purchase) Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to Backup a Mac using Time machine Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB. Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup.   Time Machine backup to Apple Airport Time Capsule Apple Time Capsules are no longer produced by Apple. But of you still have one, they remain the easiest way to backup wirelessly. How to backup a mac to a Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in setting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Cloud Backup from only $20 per month Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup, backup imac, iMac

How to Backup a Mac

Backing up the data on your Mac on a regular basis is essential to ensure you do not lose any information should the device become damaged, lost or corrupted. There are a number of options, listed and detailed below on how to achieve this listed in the order of ease and simplicity Time Machine backup to an External HDD or USB Thumb Drive Time Machine backup to Apple Airport Time Capsule Time Machine Backup to a Server, NAS Drive or Networked Storage Cloud Backup over the Internet Time Machine is Apple’s built-in program for backup and restoring data and it is very easy to use. How to use Apple Time Machine to backup to an external storage device Time Machine backup to an External HDD or USB Thumb Drive Connect a USB storage or flash-drive to a spare USB port and setup Time Machine to use that for backups. This maybe applicable for Mac’s that only have small internal HDD or SSD of 128 or 256GB. Other wise use an External HDD which come in sizes up to 4 or 6 TB.   Connect an External HDD to a spare USB port with the supplied wire and setup Time Machine to use that for backups. A 1 TB external HDD drive will be suitable for most backup needs. The IT Guys can supply these for $99 and help you setup the backup. Time Machine backup to Apple Airport Time Capsule Backup all your home Apple computers, easily and wirelessly Time Machine Backup to a Server, NAS Drive or Networked Storage Backups can be made to any other device, computer or server that are visible over the network. When setting up the destination of the backup, any available network locations will appear. If they do not show up, they may require some technical help in settting up the source computer, drive or NAS. Contact the IT Guys for help. Cloud Backup over the Internet The IT Guys recommend having two forms of backup, onsite (local, as above) and offsite (in the cloud) There are many cloud backup services available for $20 – $50 per month depending on the amount of data you require backing up. We use CrashPlan Pro and can set it up and have it automatically running in the background for an ongoing fee of $20 per month per device. Unlimited cloud backup for $20 per month Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: backup, backup mac, mac

How to use Google Drive for FREE cloud storage and backup

Google Drive gives you 15 GB of FREE cloud data for storage or backup Google Drive includes 15GB of FREE cloud backup or data storage. If you need more storage you can purchase from Google here. Apple iCloud Drive gives 5GB Free storgae and more can be purchased also. But if you have an Office 365 Account you get 1TB (1,000 GB) for FREE if you have an Office 365 Personal, Office 365 Home or 365 Business. However, if you wish to use Google Drive First download and install Google Drive to your PC (or Mac) by searching on “Download google drive for PC” (or Mac) Click on “Accept and Install” and the download should begin. In some browsers you may have to double click the downloaded file while in other browsers the installation will start immediately. Confirm the installation and click “Close” Click on “Sign in Now” You will now be prompted to sign-into an existing Google Account or Create a new One. We chose to create a new account. Once created or you sign into an existing account you are taken through the setup steps (Part 1) You will see the Google Drive symbol appear in the bottom right of your screen, every time it shimmers, it is syncing Click on the Google Drive symbol to see the status of the drive including how much storage space you have left In explorer or file finder you will now see an item called “Google Drive” …. try dragging some items from “My Documents” into Google Drive folder. You will see the Google drive symbol in bottom right corner flash and say “Syncing 1 of x, 2 of x etc.. and finally Sync Complete. Click on the icon and show the google drive menu and click on “Visit Google Drive on the web” You will now see those same items in the cloud which are also in your Google Drive folder on your PC. Modify any item in the cloud or on your PC and it will automatically update in the other location. To ensure all your current and future documents get saved and backed up to the google cloud do the following: 1) “Move” the entire contents of “My Documents” , “My Pictures” and anything else you wish to backup to the cloud… move them to the “Google Drive” folder. You may want to create new folders within the Google Drive folder. 2) Open the products you regularly use such as “Word” and Excel and change the default file location to Google drive or one of the folders within Google Drive. Then in the future all new documents or spreadsheets will be automatically created in the Google Drive and synced to the cloud. If 15GB is not enough for your needs, you can purchase more. https://drive.google.com/settings/storage At the time of writing, purchases can be made for 100GB, 1TB, 2TB, 10TB, 20TB, 30TB of cloud storage starting at $2.49 per month. Backing up your Phone or Tablet using Google Drive You can also use your FREE or Paid Google Drive data allowance for backing up a phone or tablet. How Google Photos works with Google Drive Back up iPhone data with Google Drive Save, edit & share Microsoft Office files Use Google Drive with Yahoo Mail Manage your maps in Google Drive Manage & restore your device backups in Google Drive Google Drive works completely cross-platform on Android Phones and Tablets, Apple phones and computer and Windows Computers. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup, cloud, google drive, office 365, storage

If you don’t backup your phone and computer data, you stand a high risk of losing everything.

Remember the old drink-driving advert that said “If you drink and drive your a bloody idiot”? Well the same can be said for people and their data. We get many people coming through our doors with sad stories about breaking their phone and losing recent holiday pics or having 10 years of baby-photos on an old computer that has just died. We’ve seen the tears and disappointment in their faces and in about 50% of all cases have not been able to recover their data. The sad thing is, these incidents are all totally avoidable if only they spent a few minutes BACKING UP THEIR DATA. Ideally in two places (locally and in the cloud). We’ve covered this topic many many times in our posts, so here are a few links to past posts and articles. Backing up Android or Google Phone (Samsung etc) Backing up Apple iPhone, iPad, iMac, Macbook Backing up Windows Computers Backing up Servers Backing up any device to the Cloud Unlimited cloud backup for $20 per month We always suggest backing up both “locally” and to “the cloud”, the following article explains the options and the pricing. Backup Services   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page   Tags: android backup, Backing Up, cloud backup, data backup, dropbox, google backup, google drive, iphone backup, local-backup, Onedrive

How to use Apple Time Machine to backup to an external storage device

  How to use Apples default backup program “Time Machine” to backup a Mac, iMac, Macbook or Mac Mini to an external storage device Apple PC’s , iMacs and Macbooks have an internal program called “Time Machine” which allows you to backup and restore your data to an external data source such as those described here. Full details as supplied by Apple can be found here. Details on how to use Time Machine can be found here. How to backup your data for an iMac. How to backup your data for a Macbook How to backup your data for a Macbook Pro How to backup your data for a Macbook Air How to backup your data for a Mac Mini Time Machine can be found on a MacOS Computer as follows: Open Time Machine preferences from the Time Machine menu  in the menu bar. Or choose Apple  () menu > System Preferences, then click Time Machine. To use Time Machine, you need an external storage solution, sold separately: External hard drive connected to a USB, FireWire, or Thunderbolt port on your Mac macOS Server on your network NAS or External hard drive connected to your wireless network Once setup, we suggest you tick the “Backup Automatically” tick box and keep the external device connected at all times to allow continuous and ongoing backups, which will happen automatically in the background and should not affect the computers performance. If using a portable External Hard Disk Drive (HDD) it is a good suggestion to rotate between a number of such devices on a regular basis and storing the older ones off-site or in a secure, fire-proof location. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: apple, backup, time-machine

Backup all your home Apple computers, easily and wirelessly

What is the best way of backing up the data on Apple iMac, Apple MacBooks, Air’s and Pro’s. In the last few years Apple decided to stop supply the Airport Time Capsule, since they appeared to conclude they could make more off customers by charging them for iCloud storage. Backing up an Apple device wirelessly now depends on non-Apple products such as the following: Wireless External Hard Drives (eg WD 2TB My Passport Wireless Pro Hard Drive) NAS Drive (plugged into a modem, router or switch) Just remember, backing up wirelessly is always going to be much slower than simply plugging an external drive into your Mac using a USB cable. If you would like us to quote you on either of the above solutions, please contact us. Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: airport express, airport time capsule, apple, apple airport, apple airport time capsule, apple backup, apple mac, apple time capsule, Backing Up, backup wired, backup wirelessly, cable, cloud, cloud storage, external hard drives, ICE, icloud, icloud storage, iMac, macbook, NAS drive, uploads, usb, Wireless External Hard Drives

IT disasters – A Bakery with a corrupt MYOB backup and Faulty NAS Drive

A real account of a recent incident experienced by a Bakery known to us in the Perth, Western Australia (December 2015.) A local baker using a single PC to run his business came to us with a failed HDD on his laptop. He needed his laptop up and running ASAP as he ran his entire business out of MYOB account package and could not invoice clients or chase clients for money without his MYOB data. We replaced the HDD, installed a fresh operating system and a new copy of MYOB from the support site. The Baker was confident he had a recent backup of his data on his NAS (Network Assisted Storage) drive and that he would be back and running soon. On attempting to restore from the NAS drive, we noted that the time stamp of the MYOB file was 5 months old. The NAS drive turned out to have a fault and had not been accepting any data to be written to it for 5 months. The Windows backup program had been reporting the daily backup as being successful and not receiving any error messages from the NAS drive. MYOB data for the last five months was completely missing. The baker had no alternative but to employ a bookkeeper for many months, to manually re enter every transaction and receipt to bring him back up to date so he could recommence invoicing his clients and processing payments. A cloud backup of his MYOB data files or monthly checkup of his local data would have saved him thousands of dollars in book keeping fees and lost time. Prevention is ALWAYS better than CURE and this can be achieved by. Using monitored Anti Virus software such as AVG Cloudcare. Use Local backups rotated and checked on a regular basis (PC’s and Servers) to NAS drive. Offsite/Cloud backup updated daily such as CrashPlanPro or ReadyCloud All email accounts setup on hosted-exchange platform such as Microsoft Hosted Exchange. Upgrading Internet to NBN or Fibre to facilitate quick cloud backup and restore.   Our Preventative Maintenance Plans start from $66 per month, we offer 4 plans: Cloud Backup Plan – setup and installing cloud backup only, we monitor the cloud backup monthly.¹²³ Basic Remote Backup Plan – monthly remote checkup of your local backup¹²³ Onsite Backup Plan – monthly site visit to check computers and servers and local backup¹²³ Comprehensive Backup Plan – monthly site visit to check computers, servers, local and cloud backup¹²³ All plans include a FREE remote or on-site Audit of your companies IT systems before we recommend which plans would be the most suitable. All plans may require the upgrading of email accounts. Users of Microsoft Outlook often have very large email files with multiple folders and emails going back many years. Due to the size and nature of older Outlook data files (.pst and .ost) they may not be able to be readily backed up, especially to a cloud backup source and will need to be moved to a hosted exchange platform Cloud backup plans are only viable given reasonable internet download and upload speeds. Internet speed and NBN/HFC/Broadband availability will determine our recommended backup regime.   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: anti-virus, antivirus, australia post, australia post cryptolocker, bitcoin, cloud backup, computer ransom lockout, fake telstra bill, hacking, hijacking, local-backup, microsoft outlook, office 365, operating system (OS), ransom, ransomeware, ransomware trojan

There is no point backing up your data if you don’t test your backups?

So how often do you backup your data and as importantly when was the last time you actually tested that it was backing up correctly? There is no point backing up your data if you don’t test your backups? Big businesses spend a great deal of money or “Disaster Recovery” (DR) and often have whole teams of people doing nothing else than test data recovery procedures and the data it collects. Individuals and small businesses do not have these time or resources, so here are a few tips and references to assist you in minimising your risk without spending hours and lost of resources. Do you backup your data regularly? If so, how, and how often? DO NOT keep your eggs in one basket………… to reduce your risk backup using two or more methods. Here we explain the Top 5 ways to backup and restore your data How to backup your data using Windows Vista, Windows 7 or Windows 8 Refer to our article How to use Microsoft’s default backup to backup to an external device How to restore your data using Windows Vista, Windows 7 or Windows 8 Refer to our article How to restore files from Microsoft Backup How to backup your data using Apple’s OS X Refer to our article How to use the Apple time-machine to backup to an external device or iCloud How to backup to the cloud for FREE Refer to our article How to use Google Drive for FREE cloud storage and backup Secure and Unlimited Cloud backup solution for only $20 per month The IT Guys (WA) Offer a $20 per month service to individuals and small businesses. Click here for further details   Need more help? Covid-19 Update: Business as usual for workshop repairs, remote support and onsite support. If you live in Western Australia, and you need any kind of computer help, please bring your computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out. You can email us at helpdesk@itguyswa.com.au or call: 08 6118 2601  For instant remote control sessions, follow the instructions found on this page Tags: backup, disaster recovery, recovery