Computer Repairs North Fremantle WA 6159

The IT Guys specialise in Computer Repairs and Fixes to North Fremantle, PC Repairs to North Fremantle, Apple Repairs to North Fremantle and IT Services to North Fremantle  Home/Business call outs from $45   The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Cottesloe WA 6011

Computer Repairs Cottesloe, PC Repairs Cottesloe, Apple Repairs Cottesloe. Also IT Services Cottesloe and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Cottesloe, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc.   The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here  for Cottesloe, Western Australia :jk:

My PC passed the speed test but is still slow?

Sometimes your computer can remain slow even after having passed a speed test. We explain the possible reasons and how to fix them. When you run a speed test as described here http://dev.itguyswa.com.au/how-to-test-your-internet-speed/ and you get a fair result compared to the averages for your area or the technology you are using then you need to take a closer look at the computers and devices you are using. A suspected slow computer usually has up to four causes. 1) Slow Internet Speed 2) Computer Viruses 3) Corrupt Operating System 4) Computer hardware failure Let us examine items 2,3 and 4 in more detail Firstly isolate your reasoning for thinking your computer is slow and try to quantify the level of “slowness” ie. does your PC takes 4 minutes to startup?, When playing games is there is a lot of juddering and freezing?. Do files take 2 minutes to save etc. 1) Slow Internet Speed Self Test Internet Performance Guide Guide 1 – How to test your internet speed Guide 2 – How to compare your internet speed with your area average 2) Computer Viruses Even with a current Anti-Virus program, you can still pickup computer viruses and malware. The nastier ones get underneath the Anti-Virus program and can then only be removed using a rescue disk. In this article we show 21 tell-tail signs that your computer has a virus. This article shows how to remove 99% of known viruses using a rescue disk. If you complete the above and either no viruses are found or your speed does not improve, try the next step. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 3) Corrupt Operating System Try backing up your data and then reinstalling the operating system. Although a long winded and time consuming process, this should increase the speed of your computer. However, if it does not, we need to look closely at the computer hardware. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 4) Computer hardware failure The three main areas of hardware failure that cause a computer to slow down are a) RAM (Random Access Memory) b) HDD (Hard Disk Drive) c) Video Graphics Card. RAM (Random Access Memory) failures Most computers have two or more RAM sticks. say 2 x 4 MB or 2 x 8 MB or in older machines 2 x 1 MB. If both sticks fail, the computer will not start and you will probably hear a number of beeps on startup. However a common problem is that just one of the sticks dies and your RAM is then halved. There is no warning from the Action center or the BIOS but by checking Control Panel > System you can check the amount of RAM your computer recognizes. A computer running Windows 7 should have 4 MB minimum RAM but some Windows 8 laptops were only shipped with a meagre 2MB of RAM and grind to a halt when more than one application is open. RAM allows your computer or laptop to multi-task, so you can have more than one program open at a time. The higher the RAM the quicker you can multi-task or have multiple windows open. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 HDD (Hard Disk Drive) failures Hard Disk Drives store your programs and data and are subject to sudden and catastrophic failures after 5 years or more. However, then do not always die suddenly. Quite often HDD‘s lose more and more of their storage capabilities over time. If a portion of the HDD drive dies, it can adversely affect the speed that the data is accessed and this can have significant performance implications. If the HDD sounds noisy or “clicks” try running a test from your BIOS. Also look at Control Panel > Adminstrative Tools > Defragment and Optimise Drives. Here you can Analyse and Defrag your drives. Make sure you have a full backup to an External Disk Drive before you attempt to do this. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 Video Graphics Card failures If the perceived “slowness” relates to video or graphic problems then the first thing to check is the video-card. A video card can be “on-board” ie integrated with the motherboard or as the picture left, an additional board containing its own processor and RAM. If your trying to play games on a laptop, it will be using the laptops own RAM (see a) above) but most game-desktops will have a separate video card. Video card’s are difficult to diagnose, try the manufacturers website for tools and utilities for doing this or simple swap it out with a new or spare board and see if that fixes your problems.   Related Issues Self Test Internet Performance Guide Guide 1 – How to test your internet speed Guide 2 – How to compare your internet speed with your area average Guide 3 – What Alternative internet services are available at my address? Guide 4 – How to test my modem. Does it need replacing? Guide 5 – General tips on increasing your internet and Wi-Fi speed. If you would like The IT Guys(WA) to analyse, test and advise you on how to fix any of the above issues, click on Internet and Wi-Fi Testing and Consultancy Services where we offer paid remote on on-site services. :jk:

My PC passed the speed test but is still slow?

Sometimes your computer can remain slow even after having passed a speed test. We explain the possible reasons and how to fix them. When you run a speed test as described here http://www.itguyswa.com/how-to-test-your-internet-speed/ and you get a fair result compared to the averages for your area or the technology you are using then you need to take a closer look at the computers and devices you are using. A suspected slow computer usually has up to four causes. 1) Slow Internet Speed – Checked and Fixed 2) Computer Viruses 3) Corrupt Operating System 4) Computer hardware failure Let us examine items 2,3 and 4 in more detail Firstly isolate your reasoning for thinking your computer is slow and try to quantify the level of “slowness” ie. does your PC takes 4 minutes to startup?, When playing games is there is a lot of juddering and freezing?. Do files take 2 minutes to save etc. 2) Computer Viruses Even with a current Anti-Virus program, you can still pickup computer viruses and malware. The nastier ones get underneath the Anti-Virus program and can then only be removed using a rescue disk. In this article we show 21 tell-tail signs that your computer has a virus. This article shows how to remove 99% of known viruses using a rescue disk. If you complete the above and either no viruses are found or your speed does not improve, try the next step. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 3) Corrupt Operating System Try backing up your data and then reinstalling the operating system. Although a long winded and time consuming process, this should increase the speed of your computer. However, if it does not, we need to look closely at the computer hardware.     Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 4) Computer hardware failure The three main areas of hardware failure that cause a computer to slow down are a) RAM (Random Access Memory) b) HDD (Hard Disk Drive) c) Video Graphics Card. RAM (Random Access Memory) failures Most computers have two or more RAM sticks. say 2 x 4 MB or 2 x 8 MB or in older machines 2 x 1 MB. If both sticks fail, the computer will not start and you will probably hear a number of beeps on startup. However a common problem is that just one of the sticks dies and your RAM is then halved. There is no warning from the Action center or the BIOS but by checking Control Panel > System you can check the amount of RAM your computer recognizes. A computer running Windows 7 should have 4 MB minimum RAM but some Windows 8 laptops were only shipped with a meagre 2MB of RAM and grind to a halt when more than one application is open. RAM allows your computer or laptop to multi-task, so you can have more than one program open at a time. The higher the RAM the quicker you can multi-task or have multiple windows open. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 HDD (Hard Disk Drive) failures Hard Disk Drives store your programs and data and are subject to sudden and catastrophic failures after 5 years or more. However, then do not always die suddenly. Quite often HDD‘s lose more and more of their storage capabilities over time. If a portion of the HDD drive dies, it can adversely affect the speed that the data is accessed and this can have significant performance implications. If the HDD sounds noisy or “clicks” try running a test from your BIOS. Also look at Control Panel > Adminstrative Tools > Defragment and Optimise Drives. Here you can Analyse and Defrag your drives. Make sure you have a full backup to an External Disk Drive before you attempt to do this. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 Video Graphics Card failures If the perceived “slowness” relates to video or graphic problems then the first thing to check is the video-card. A video card can be “on-board” ie integrated with the motherboard or as the picture left, an additional board containing its own processor and RAM. If your trying to play games on a laptop, it will be using the laptops own RAM (see a) above) but most game-desktops will have a separate video card. Video card’s are difficult to diagnose, try the manufacturers website for tools and utilities for doing this or simple swap it out with a new or spare board and see if that fixes your problems. Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on 08 6365 5603 Related Issues How to test your Internet Speed How to increase the speed of my Internet Connection How to increase the speed of your Modem Router or Wireless Modem Router How to Fix Wif-Fi Problems Fixing Wi-Fi problems relating to Mobile/Broadband Internet Fixing Wi-Fi problems relating to Wired Internet connections How to increase your Internet Browsing Speed Networking and Internet Small Apartment, Home or Small Office Network Solutions Medium Sized Single-story Home or Medium Office Network Solutions Large Home or Large Office Complex Solutions over Multiple Floors Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here. To secure your privacy and prevent virus, trojan and malware infections, The IT Guys recommend AVG anti-virus products. Written by John Kirkby

How to test my modem – Does my Modem need replacing?

If your modem looks like the one below, it certainly does need replacing. This is a picture of a 56k dial-up modem from the last century. Assuming that your are not receiving Internet speeds near or above the average for your area (how to test your internet speed) we show you some steps to follow to test, tweak and possibly replace your Modem or Modem-Router. Step 1) Replace your modem if more than 3 years old Technology marches on pretty quickly these days. And and for only a few hundred dollars it’s cost efficient to replace your modem to a new one every few years.   The box or boxes that connect to your phone line and then to your computer or WI-FI devices are known as a “Modem” or a “Modem-Router” or sometimes a “Wi-Fi Modem Router” Buy popular NBN routers by clicking here Today one box does both jobs as per these examples. A few years ago you needed two separate boxes as per this example. If your current setup resembles this example then upgrading to a new modern “Modem-Router” will vastly improve your Internet performance. You should do this as a first step However, all modems are not built the same and spending a few extra dollars can improve your speed, especially WI-FI speed. We recommend DrayTek modem/routers Draytek Modems If you are an NBN customer and you need a land-line phone, then you are advised to use the NBN modem as supplied by your NBN provider. If you do not need a land-line, you have more flexibility. Modems supplied by your ISP or NBN provider can often be improved upon by using a DrayTek modem/router Another feature of ISP supplied modems is their poor Wi-Fi capabilities that may supply a reasonably strong Wi-Fi signal into the next room, but not much further. For powerful Wi-Fi through the house consider one of these options. Does your Wi-Fi reach all corners of your house? If your NBN technology is HFC, FTTP or FTTC, consider replacing your old modem with one of these Wi-Fi Internet Extenders Step 2) Reboot your Modem/Router/NBN Box at least once per week It’s the stock advice, but it solves an astonishing number of problems. And if you have an NBN Connection box such as this also restart that at the same time as restarting your modem Step 3) Check for Modem Firmware Upgrades Regularly Manufactures often have newer firmware or drivers for wireless access points than what comes with the device. Ensuring you are using the latest of both can often improve both the stability and speeds of your wireless network. So it pays to check for a “Firmware” (the software embedded in the modem) update or upgrade periodically. To do so. Access the admin page of your router by entering your default Internet Gateway  or DHCP Gateway  address into the address bar of your modem. For information on how you can find this information, click here “How to find the ip address of my Internet Gateway or DHCP Gateway” Once found, enter the Internet Gateway or DHCP Gateway IP address into the address bar of any browser If the IP address is correct, you will be prompted to login   If you do not know the specific login and password try: User Name: admin Password: password or User Name: admin Password: admin Once logged into your modem’s admin interface you can do lots of things but we advise you NOT to change anything unless you know what you are doing. It should look something like the following but will differ according to make and model.   The above shows options available on different modems to perform a Router-Upgrade or Firmware-Upgrade to your Modem-Router If in doubt, look at the documentation supplied with your modem-router Need expert help in fixing Internet & Wi-Fi Issues and live in Perth, Western Australia then call The IT Guys (WA) on :phone:   Step 4) Upgrade to a NBN, Fibre or Fixed Wireless connection. If none of the above works, you may have no alternative but to Upgrade to NBN, Fibre or Fixed Wireless connections   Step 5)  General tips on increasing your internet and Wi-Fi speed For a small fee we can remotely login to your computer, run the tests and present to your results and alternatives by email. For this to happen you need to be on a computer physically connected to the modem (by Ethernet wire, not wireless) and be available on that computer between 8.30 and 5pm, Monday to Friday). If we cannot complete the tests remotely, we will need to come to your home or office. If you would like us to perform the Internet Testing Service, please call :phone: and make a booking. If you would like The IT Guys(WA) to analyse, test and advise you on how to fix any of the above issues, click on Internet and Wi-Fi Testing and Consultancy Services where we offer paid remote on on-site services. Related Issues How to Fix Wi-Fi Problems How to increase the speed of your Internet Connection How to increase the speed of your Modem Router or Wireless Modem Router How to increase your Internet Browsing Speed Fixing Wi-Fi problems relating to Mobile/Broadband Internet How To Test Your Internet Speed  :jk:

Are you paying too much for your Anti Virus products?

Antivirus v Internet Security Many people get confused between antivirus and Internet Security product. Which one is better or which one to choose antivirus or Internet Security? In a nutshell “Internet Security attempts to STOP you getting viruses AND gets rid of found ones” whereas Anti-Virus products only get rid of a virus once you have it. Here is how AVG describe the differences In detail Anti Virus Products Anti virus can only scans the virus that it knows. It cannot prevent any virus it does not recognize. So Anti-virus software just fights viruses, worms and trojans they have signatures for and just provides a basic protection. But because as technologies grows method of cyber crime also get advanced and bad people uses many other methods to do the bad things with computer users. Internet Security Products Internet Security includes and provide defense against many threats and keep the computer secure even from hackers. is not just one program, but is usually composed more than one application that aims to provide total protection towards the user. Still at its core is certainly an anti-virus program. But aside from an anti-virus program, another programs inside the suite provide more peace of mind in the potential risks that came into being along with the web age. It includes the another application that’s essential in a web-based security suite is a firewall. A firewall limits others on the internet from getting utilization of your computer or network by decreasing connection demands .Internet Security Suite could safeguard you from spyware and adware programs that could send your own personal together with additional information to organizations outdoors and other sorts of malware and spy ware.   :jk:

Your Apple Mac has a Virus (this is NOT a joke)

Apple Computers do not get Malware and Computer Viruses (Urban Myth) Apple iMac’s, PowerBooks and devices running iOS are just as prone to Malware and Computer Virus infection as are Windows computers At the IT Guys, we are seeing an increasing amount of Apple Macs coming through the door with problems not that dissimilar to that of their Windows counterparts. We scan EVERY device for viruses irrespective of it’s OS (Operating system) and in 90% of cases the Apple iMac, Macbook, Macbook Pro and Macbook Air, have been found to contain known malware such as Spyware and Trojan’s. Just because a Mac has a virus does not mean that it is going to be slowed down, spamming your friends with emails or producing porn popup windows. The viruses may well be dormant as they as mostly designed to take advantage of the security flaws in the Microsoft Windows Operating systems. Having said that, with the ever increasing market share of Apple OS, the criminals that design the malware are increasingly targeting and infect Mac iOS or Mac OS Do you need to install an Anti Virus product for a Mac? The bad news is “Yes” but make sure you use one that is specific for Mac iOS or Mac OS Installing a windows version of Norton’s on a Mac will corrupt the operating system. The Good News is there is an excellent FREE one in AVG Anti-Virus for Mac click on the link to install it. It’s NOT a FREE-Trial, it’s a genuine FREE Anti Virus from our friends at AVG. How to minimise the chances of a Mac getting a virus? Apple bring out security updates for Mac OS all the time. Make sure you install the latest patches and security updates as soon as they become available. To learn how to tell if your Mac needs updating, see the following article. See Update OS X and App Store apps on your Mac Is your Apple Mac, iMac or MacBook running slow? How to speed up your Mac How to check Mac, iMac, Mini or MacBook for MacOS Updates   Beware of the following Fake Programs claiming to be legitimate Anti Virus Programs Do not install MacKeeper or iAnti-Virus or CleanMyMac: See this User Tip: https://discussions.apple.com/docs/DOC-3022 Do not be tricked by ‘SCAREWARE’ Do not be tricked by ‘scareware‘, such as pop-ups on your browser, that tempts computer users to download fake anti-virus software that may itself be malware. Once installed, the software may steal data or force people to make a payment to register the fake product. Examples include MacKeeper and iAntivirus, but there are others. Also, beware of MacSweeper and MACDefender** (also goes under the name of MacProtector, MacGuard, MacSecurity or MacShield): These are malware that mislead users by exaggerating reports about spyware, adware or viruses on their computer in an attempt to obtain payment for an application that does nothing that free utilities do not also offer, and in many cases will also mess up your system. *Malicious software dubbed MACDefender takes aim at users of the Mac OS X operating system by automatically downloading a file through JavaScript. But users must also agree to install the software, leaving the potential threat limited. **(This malware is not to be confused with MacDefender, the maker of geocaching software including GCStatistic and DTmatrix. The company noted on its site it is not affiliated with the malware.) Beware of fake ADOBE sites Mac users should always obtain their copy of Adobe Flash Player directly from Adobe’s official website and to disable the “Open ‘safe’ files after downloading” option in Safari Preferences/General to avoid automatically running files downloaded from the Internet. Also, do not turn on Java in Safari Preferences/Security. Few websites use Java. Javascript is something entirely different and should be left active. Avoid going to suspect and untrusted Web sites Torrent, Gaming, FREE Software and Porn sites should especially be avoided. Check out what you are downloading. Mac OS X asks you for you administrator password to install applications for a reason! Only download media and applications from well-known and trusted Web sites, i.e. the developers’ own web sites or the Apple App Store. If you think you may have downloaded suspicious files, read the installer packages and make sure they are legit. If you cannot determine if the program you downloaded is infected, do a quick Internet search and see if any other users reported issues after installing a particular program. Avoid Peer-to-peer sharing applications. Download torrents (such as the now defunct LimeWire and PirateBay) supplying pirated software, movies etc are hotbeds of potential software issues waiting to happen to your Mac. Everything from changing permissions to downloading trojans and other malicious software can be acquired from using these applications. Recent results of a Mac scanned with AVG for Mac   Viruses Found Malsign.OpenCandy.7AF OSX/Generic_c.DQ Adware OSX/Genieo.C Adware JS/Spigot.A W97M/Generic FakeAlert :jk:

How can I tell if my computer has a virus?

Telltale signs of an infected PC We have identified 21 TellTale signs that indicate your Computer or PC may have been infected with a Computer Virus If you answer YES to ANY of the following, stop using your Computer IMMEDIATELY  and scan it for viruses.   Is your Computer running very slowly? Are you getting unexpected messages such as Pop-up ads? Are programs starting or shutting down unexpectedly? Is your modem or hard disk working overtime? Is your computer running very hot? Is your mouse, keyboard or touchpad not working or working erratically? Has your default Internet Search Engine Changed? Have you noticed unusual transactions in your Bank accounts or Credit Card? Has your Internet Access Stopped Unexpectedly? Have you stopped receiving email? Have your Windows Updates stopped? Has your Anti Virus Program stopped working, updating or been disabled? Has you firewall become disabled by itself? Does your web browser hang or becomes sluggish? Do you get re-directed to web pages you did not intend to visit Have unexpected toolbars appeared in your browser Have you seen unexpected Windows error messages? Have you noticed an new unknown unwanted software has appeared? Are your friends receiving emails from you that you didnt send? Are you receiving lockdown warnings? Are you unable to access some files on your PC?   How to scan and remove suspected computer Virus’s If you have access the Internet you will need to download some reputable and FREE Malware removal software. Read our article here that tells you how. If the steps identified here fail to work, you will need to use a clean “boot-disk” that examines each file on your machine without starting your operating system. You can find out how to do this by reading our article here There is no “Quick-Fix” to removing computer Virus’s The IT Guys (WA) use a unique in-house 12 step process that as well as removing viruses, checks and updates browsers, operating systems, browser add-ons, browser toolbars, anti-virus programs, anti-spyware programs, search-engines, non-essential programs, PUPs, Registry entries, Short-cuts and emails. Only by using such techniques can we guarantee that 100% of computer viruses have been removed. This is why we need you to take your PC, Macintosh or Laptop to a professional virus removal specialist as the process cannot be done properly with a brief home-visit from a mobile technician.   Related Posts and Articles TOP 6 CHECKS TO MAKE SURE YOUR COMPUTER IS PROTECTED FROM VIRUSES AND MALWARE HOW TO USE MICROSOFT’S DEFAULT BACKUP TO BACKUP TO AN EXTERNAL DEVICE HOW TO USE APPLE’s TIME MACHINE TO BACKUP TO AN EXTERNAL DEVICE Beware of scam emails about downloading Windows 10 OPENING AN EMAIL FROM AUSTRALIA POST HAS HAD 3 CLIENTS IN 3 DAYS LOSE ALL THEIR DATA TO THE CRYPTOLOCKER VIRUS How to avoid Computer Viruses – Stop using Bing Your Apple Mac has a Virus (this is NOT a Joke) PREVENT VIRUSES BY NOT ALLOWING OTHERS TO USE YOUR COMPUTER ACCOUNT HOW TO AVOID COMPUTER VIRUSES – STOP USING BING WINDOWS 8.1 USERS MOST LIKELY TO SUFFER ADOBE READER VIRUSES HOW CAN I TELL IF MY COMPUTER HAS A VIRUS? HOW TO REMOVE THE “DOSEARCHES” SEARCH VIRUS HOW TO REMOVE THE “SNAP-DO” SEARCH VIRUS AUSTRALIAN FEDERAL POLICE VIRUS SCAM ANTIVIRUS SECURITY PRO IS A SCAM – HERE IS HOW TO REMOVE IT HOW TO REMOVE 99% OF COMPUTER VIRUSES, MALWARE AND ADWARE FOR FREE :jk:

Computer Repairs Nedlands WA 6009

Computer Repairs Nedlands, PC Repairs Nedlands, Apple Repairs Nedlands. Also IT Services Nedlands and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Nedlands, Broadway, Crawley, Dalkeith, UWA and Queen Elizabeth II Medical Centre complex, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc.   The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here  for Nedlands, Broadway, Crawley, Dalkeith, UWA and Queen Elizabeth II Medical Centre complex, Western Australia :jk:

Computer Repairs South Perth WA 6151

The IT Guys specialise in Computer Repairs and Fixes to South Perth, PC Repairs to South Perth, Apple Repairs to South Perth and IT Services to South Perth. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in South Perth. We specialise in providing Computer Repairs to South Perth, PC Repairs to South Perth, Apple Repairs to South Perth and IT Services to South Perth. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in South Perth, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in South Perth. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in South Perth. Calling out a mobile “Geek” or “Nerd” Technician services to South Perth is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in South Perth by a qualified computer professional at a computer workshop. If you work or reside in South Perth, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in South Perth Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in South Perth Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in South Perth If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Mosman Park WA 6012

The IT Guys specialise in Computer Repairs and Fixes to Mosman Park, PC Repairs to Mosman Park, Apple Repairs to Mosman Park and IT Services to Mosman Park  Home/Business call outs from $45   The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Perth WA 6000

The IT Guys specialise in Computer Repairs and Fixes to Perth, PC Repairs to Perth, Apple Repairs to Perth and IT Services to Perth. Home/Business call outs from $90 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Subiaco WA 6008

Computer Repairs Subiaco, PC Repairs Subiaco, Apple Repairs Subiaco. Also IT Services Subiaco and Home/Business call outs from $90 The IT Guys WA operate out of Subiaco to residents and businesses throughout Perth including Subiaco, Shenton Park, Daglish and Jolimont, Western Australia Our Services: Computer Repairs & Upgrades We repair and upgrade all computer and IT equipment from Windows Desktops, Laptops, and Apple iMac, Macbook, Printers, Scanners, Screens, Keyboards etc. We also remove computer viruses and fix or replace Hard Disk Drives (HDD) and Solid State Drives (SSD) including data recovery Computer Help & Support We offer in-home computer and network troubleshooting, repairs and callouts for residential customers, remote-support and in-house training and advise from our workshop. We welcome walk-in customers with no appointment necessary during normal business hours Home Networking We offer Home Network, Home Internet/NBN troubleshooting, Home Music Systems repairs/installs, Wi-Fi troubleshooting, Smart Home Wiring and Wireless (Wi-Fi) solutions plus Family Zone family-friendly internet filtering systems Business Support Looking for Business IT Support and Solutions? We service our business clients through our sister company “Hybrid ICT“. Please contact Hybrid ICT by clicking on this link. Microsoft We are Microsoft Silver Partners and offer Microsoft product advise, repairs and troubleshooting on: Microsoft Office (365, 2021/19/16/13), Email/Outlook Setup, Purchase, Repairs, Microsoft Windows (Win11, Win10): Upgrades, Setup, Purchase, Repairs and Microsoft Surface, Purchase, Setup. Apple We are an Apple Authorised Reseller and Apple Consultants Network member offering Apple product advise, training, support, setup and solutions on: Apple Mac/iMac, Mac OS, iOS, iPhone, iPad and all Apple iOS/Mac OS software including: Office for Mac, Entourage, Apple Mail, iCloud, iTunes, Photos, Bootcamp, Parallels etc.   The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). Before presenting at our office, please complete this registration form here to save time when dropping off your device. We can also come out to your premises, but we prefer to save you money by having you bring the problem to us. If we can identify and make an immediate fix of the issue in less than 5 minutes in our reception, we will strive to do so and there will be NO CHARGE. This is subject to how busy we are and the availability of a technician. We may ask you to return at an off-peak period. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $78 to $156 price range and can be turned around within 24 to 72 hours. Before presenting at our office, please complete this registration form here to save time when dropping off your device. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 48 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from $156 If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something more suitable. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. Before presenting at our office, please complete this registration form here to save time when dropping off your device. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. To book an onsite support appointment, click here :jk:

11 reasons you must STOP using FREE, generic or ISP based domain names for business emails.

Using a FREE, generic or ISP based domain email address is NOT doing your business any favours. You could own and use your own company domain name for only $30 per year. Internet Service Providers (ISPs) generally offer their customers one or more email addresses as long as you keep paying for their service.  In Australia there are many ISPs with the biggest three being: @bigpond.com @optus.com.au @iinet.net.au How many business contacts do you know using one of the above email domains? No matter who your ISP is, you can also purchase generic email addresses such as @engineer.com or @consultant.com and there are many FREE email addresses available from @gmail.com, @yahoo.com, @hotmail.com (now called @outlook.com or @live.com) and thousands more like them. 6 Reasons why you should NOT conduct business using a generic, Free or ISP based email address. FREE, generic or ISP based email addresses do not look professional. FREE, generic or ISP based email addresses do not make you look like a permanent company who will be around for the longer-term. When you change domain providers you cannot take your email address with you. By not registering your business domain (and close variants) you are giving competitors the opportunity to do so and to steal your brand. By not registering your business domain (and close variants) you may be unable to build a website in the future using your preferred name. Emails from generic, Free or ISP based email addresses are the ones most often used by scammers and thieves. This means your mails will not always get through business strength email servers (such as Microsoft Exchange ) that protect businesses from SPAM. 5 more reasons you SHOULD register and conduct business using your own domain name. Adds Credibility – As the saying goes: “You never get a second chance to make a first impression”. Having your own domain name projects a professional image of you and your company, normally associated with large companies. It tends to say to others that you’re a serious business person, operating an established business, in a professional manner. Email Aliases – by doing business under your own domain name, you can use multiple Email “aliases”. Every Email message affirms your name, eg sales@you.com.au , manager@you.com.au , service@you.com.au Portability – If you’ve ever had to change your service provider, or even move your physical business address, you won’t have to be reminded of what an incredible hassle it can be to notify everyone. Remember, without your own domain name, your Internet address is tied to that of your service provider. Thus, if you want to change providers you also change your Web address and probably Email address as well. Free advertising – Every time you send Domain email you are advertising your brand or business name and strengthening your brand amongst those who receive your message. As email use grows, so does your promotion of your name. Simple to find, remember, and use – By using an email service that bases your email addresses on your domain name instead of your ISP’s, you gain freedom to use simple, memorable addresses like: sales@yourbiz.com.au or John.Smith@yourbiz.com.au Domain Hosting Once you or your company has its own domain name, it will have to be “hosted”. In order to receive and send emails, a server (located either on the internet or in your office) is required to host an email program such as Microsoft Exchange, IBM Lotus Domino, Sendmail etc. Bigger companies may elect to host their email server on their own servers on own premises. Smaller companies often “rent” hosted mail services from a variety of sources. Renting such services can cost hundreds of dollars per year whereas the cost of purchasing your own server and mail software will cost thousands of dollars and will need to maintained and replaced every 3 to 5 years. A cost effective solution is offered by Microsoft called “Office 365 Small Business Premium” and combines the latest Microsoft Office products with hosted Exchange. For less than $200 per year you can have the full new Microsoft Office suite (office 365), your own domain name and all running on Microsoft Exchange Professionally powerful. Power your business with our smartest tools yet. Introducing Office 365 Small Business Premium, our best-in-class productivity solution for businesses with 1-10 employees. You’ll have the tools you need to look as professional as you are, all in one easy-to-manage software suite that you can deploy without needing IT expertise. Plus, you can access your Office 365 documents and applications virtually anywhere from the cloud, allowing you to work on different devices and stay connected to people and your business. With Office 365 Small Business Premium you have access to the latest Office applications, as well as professional online tools like email, a public website, cloud storage, and more. Office 365 Small Business Premium includes: Easy set up. Full suite of Office applications, including Word, Excel, PowerPoint, Outlook, OneNote, Publisher,and Access. Online services, including enterprise-grade email, a public website, HD video conferencing, and more. Install Office on up to 5 PCs, Windows 8 tablets or Macs for one user.   :jk:

Top 12 ways to speed up your Computer PC or Laptop

Our Top 12 ways to speed up your Computer PC or Laptop and Internet browsing experience. If you don’t feel confident in doing any of this yourself, bring it to us or we can come to you. You can contact us on 08 6365 5603 1) Reduce the number of programs that “run-on-startup” When installing new programs there is often a little tick box that is selected by default which says “Run on startup“. Before you know it, you have 10 programs trying to start when you switch your computer on or reboot and all greedily trying to load first by using the computers memory or CPU. This can slow your computer down considerably. Some of the worst offenders of this are Skype and Chat clients such as Yahoo Messanger, Sharepoint, Google Drive, Lync, AOL chat etc etc By stopping these programs from loading on startup (In Skype goto Tools – Options – General Settings and “un-tick”, “Start Skype when I start Windows”) your computer will start much quicker. Assuming you have done this for Skype and your various chat clients but your computer is still taking an age to start, then you need to look a little deeper into what is happening. When your computer is starting up hit “Ctrl-Alt-Delete” buttons all at the same time and then select “Start Task Manager” The Task Manager shows you all the applications and processes being run by your computer at that very moment. You will see the amount of CPU Usage going up and down …on startup this can be very high but once settled down should be running at less than 50%. This will vary depending on how much memory or RAM your computer has. Computers with 1GB of RAM will have a higher work rate than those with 4 or 8GB of RAM. Make sure you have the tick box selected show processes from all users then click on the CPU and Memory column descriptors to reorder the list in terms of CPU usage and Memory Usage. If you notice a program running that you do not recognise, does not appear to be associated with Microsoft, your computer’s manufacturer, anti-virus products etc… then take a note of the item and google-it as I did with the image name igfxsrvc.exe which I was not familiar with so I google it. From the results I am confident it is harmless. If you find a process you suspect of beig a virus or malware…simply highlight that process and click on “End Process” if this appears to fix your problems you now need to figure out what is causing that process to run as the next time you restart your computer the process will again be activated automatically. Check and Cleanup your Startup processes A simple tool for removing unwanted start-up processes can be found in the FREE CCleaner utility. Use this utility to identify start up processes, disable them and then uninstall them using the tools-> uninstall feature. 2) Add more Memory (RAM) The quickest and easiest way to increase the speed of your computers start-up and performance generally is to increase the amount of RAM memory it has. There are still many PC’s and Laptops out there with only 1GB of RAM. This was fine for Windows XP but if you are Running Windows Vista, 7 or 8 then you need a minimum 2GB memory and ideally 4GB or 8GB (but you may not have enough memory slots or your computer to accommodate this extra RAM) … check the specification of your computer online before buying or installing the extra memory.   3) Add a bigger and faster disk drive When your existing Hard Disk storage is 90% or more full, your computer slows down because it often uses a portion of your disk drive to increase its RAM. The increase in manufacturing and Hard Drive technology also means that conventional drives are becoming faster each year. As each year goes by the chances of your disk drive failing increase, especially after 6 years (see “how often should I replace my Hard Disk Drive”) and as they are relatively inexpensive, upgrading your HDD annually is a good way to clean up your data and speed up your PC. To super-charge the speed of your PC or Laptop consider buying a solid-state hard drive (SDD). These have no moving parts and are completely electronic. Although smaller in capacity they are extremely fast, especially if a program does a lot of disk access (such as a database)   4) Clean your Computer A PC, Computer or Laptop uses power and as a result generates heat. Every PC has 1,2 or 3 fans in the case designed to keep the components cool and working optimally. Like a car….. if the radiator blows…. so does the engine, but before it blows it can simply slow down the computer. Checking the outlets or opening up the box could reveal a dust-infected-horror-story. See our article about giving your computer a spring clean 5) Scan your computer for Viruses If your computer or laptop has suddenly become slow, unresponsive, cannot access the internet etc… then the chances are you have become infected with a Computer Virus, Malware or Spyware. We specialise in removing these nasties but if you wish to try and do so yourself, see our article called “How to remove 99% of computer viruses, malware and adware for FREE” 7) Remove unnecessary browser “Add-Ons” Too many “toolbars” or “add-ons” as well as spoiling your browsing experiences will also slow down your internet browsing and may flood you with unwanted advertising etc. See the following articles about removing unwanted browsers toolbars, add-ons and resetting your search engine defaults.   How to remove unwanted “Add-ons” and Toolbars from Google Chrome How to remove unwanted “Add-ons” and Toolbars from Mozilla Firefox How to remove unwanted “Add-ons” and Toolbars from Internet Explorer How to reset your search engine back to Google or Bing   8) Reinstall or Repair your Operating System (OS) […]