Unlimited cloud backup for $20 per month

Secure data by backing up to the cloud from $20 per month Backing up data over the internet to a secure server in another location has now become very affordable and an alternative to using External Hard Disk drives, NAS drives or a server and tape drives. The IT Guys (WA) in partnership with a reputable International company based out of Sydney, New South Wales, can now provide such services at a cost of only $20 per month per device (Unlimited Data, for a PC, Laptop or Server) or from $10 per TB (1,000 GB) per month for a NAS drive In addition to the monthly fee stated above, there is also an initial seed option for a one off fee of $350. If you have a lot of existing data that would takes days or weeks to backup over the Internet, we can supply an external HDD, backup your data onto it and courier it to Sydney to be loaded onto the backup server. Once the data is loaded, only the difference between the old and new data is backed up daily over the Internet. Although a very cheap option, this is a cloud backup solution as opposed to a cloud file solution. This means that lost files need to be recovered first before using and files cannot be accessed via a web browser. Although all data files are backed up and recovered using this solution, programs and applications are not and would have to be reinstalled. This can be quite time consuming. The Datto ALTO 3 delivers enterprise-grade Intelligent Business Continuity (IBC) functionality at a small business price and allows full server image restore including all data and programs. This is much quicker alternative that having to reinstall server software and applications See also: TRADITIONAL BACKUP VS. INTELLIGENT BUSINESS CONTINUITY Datto ALTO 3 – Intelligent Business Continuity Solution for Small Business The following provides a cost comparison of various cloud backup and file sharing solutions note 1 – Australian iCloud Prices https://support.apple.com/en-au/ht201238 – 2TB Max storage (Files, pictures, Music, Books etc) – Files can be accessed via browser note 2 – Australian Google Drive Prices – https://www.google.com/drive/pricing/ can expand to 10TB – Files can be accessed via browser note 3 – OneDrive/Sharepoint – https://products.office.com/en-au/onedrive-for-business/compare-onedrive-for-business-plans – Can expand to 25TB – Files can be accessed via browser note 4 – Dropbox Plus prices https://www.dropbox.com/buy/plus – Also unlimited Dropbox Business for $33/m x 5 users gives unlimited storage (Dropbox Business) – Files can be accessed via browser note 5 – IT Guys WA A4 Prices incl GST on a 12 month contract, managed by the IT Guys. (Files only) – Files cannot be accessed via a browser and need to restored. Does not copy programs, only data note 6 – IT Guys WA A$ Prices incl GST 2TB for $150 on a 12 month contract, manager by the IT Guys Backs Up Files and Disk image for Servers. ) – Files can be accessed via browser note 7 – USD Prices Elephant Drive Pricing Plans unlimited plans available on application (Files only) ) – Files can be accessed via browser note 8 – Azure backup prices – real-time replication of your virtual machines (VM) to a backup vault in Azure See also Preventative Maintenance & Disaster Recovery :jk:

Terms and Conditions

Web Site Terms and Conditions 1. Info Tech Guys Pty Ltd Trading As The IT Guys (WA) (“THE IT GUYS”) provides this service in good faith, and shall not be liable for any loss or damage of any kind whatsoever (including but not limited to damages for loss of business profits, business interruption, loss of data or data corruption) attained by individual(s), business(es) or other entities arising from the use of this web site (“Site”). Individuals, businesses and entities using this Site do so at their own risk. Use of this Site refers to information obtained by the user from the Site, advice given to the user electronically, any financial transaction occurring electronically between the user and THE IT GUYS (and its employees), over the internet (or arising from the internet), or any other course of action executed. 2. All material on this Site is the property of THE IT GUYS. Text, images, design, programming code and any other content available on the Site remain the property of THE IT GUYS and is copyright. 3. Technical specifications and price may change at any time without warning. THE IT GUYS need not give notice or warning of price or specification changes. Actual specifications may vary slightly depending on features, components and availability. 4. All orders are subject to our General Conditions of Trade. For all purchases we reserve the right to make adjustments to information or pricing due to typographical errors, market factors or manufacturer price changes, which may occur at any time without notice. 5. Links to third party material are provided solely as a convenience to you. THE IT GUYS does not control and is not responsible for their content, and thus does not endorse any information, software or other materials found there. If you decide to access any third-party material you do so at your own risk. General Terms and Conditions It is agreed between Info tech Guys Pty Ltd Trading As The IT Guys (WA) (“THE IT GUYS”) and the Customer that THE IT GUYS will: I. perform the work (“the Work”) described in the Order and/or II. supply the equipment (“the Equipment”) described in the Order, On the following conditions:- 1. THE IT GUYS will rectify at its own expense and at a place nominated by THE IT GUYS any defective work reported to it within thirty (30) days from the date of completion of the Work provided that the Work has not been misused, corrupted or modified in any way on inspection by THE IT GUYS. Warranties 2.1 THE IT GUYS warrants that at the date of supply of the Equipment to the Customer, to the best of its knowledge and belief, the Equipment is free from defects in materials and workmanship. 2.2 In accordance with the warranty specified in clause 2.1, THE IT GUYS shall repair or replace, at its own expense and at a place nominated by THE IT GUYS:- (a) where the Equipment comprises of hardware components, within a period not exceeding twelve (12) months from the date of supply; (b) where the Equipment comprises of computer systems, within a period not exceeding twelve (12) months from the date of supply; (c) in all other cases, within a period not exceeding thirty (30) days from the date of supply, the defect in the Equipment, as determined by THE IT GUYS which renders the Equipment unsuitable for the ordinary use determined by THE IT GUYS. THE IT GUYS shall not be liable under clause 2.2 if the serial number is removed or defaced, or the defect is the result of:- (a) faulty materials or workmanship not provided by THE IT GUYS; (b) accident, improper use or mismanagement whether by the Customer, or a third party; (c) operation of the Equipment other than in accordance with any operating manuals supplied by THE IT GUYS; (d) use of the Equipment in a manner contrary to law; (e) subjection of the Equipment to unusual or non-recommended physical, environmental or electrical stress; (f) faulty or improper installation or reinstallation of the Equipment, or moving of the Equipment by a person other than THE IT GUYS; (g) the Customer’s failure or refusal to install engineering changes or enhancements recommended by THE IT GUYS; (h) fair wear and tear of the Equipment; (i) any alterations, modifications or additions to the Equipment not authorised by THE IT GUYS; (j) fire, floods or acts of God; (k) incorrect voltage to the Equipment and mains supply problems to the Equipment; (l) infestation of the Equipment by insects or vermin; (m) any damage to the Equipment which in THE IT GUYS’s opinion could have been avoided had THE IT GUYS been notified by the Customer within a reasonable time of the occurrence of such damage. 2.4 THE IT GUYS’s obligations under sub-clause 2.2 shall extend to installation of replacement and/or repaired parts in respect of the defect in the Equipment, where such replacement and/or repaired parts were originally installed by THE IT GUYS. 2.5 Replacement and repaired parts in respect of the defect in the Equipment are warranted until the expiry of the original warranty period pertaining to the Equipment as specified in sub-clause 2.2 above. 2.6 Products and equipment supplied by THE IT GUYS is based on the manufacturers’ warranty terms and conditions. THE IT GUYS will process all warranty claims with the manufacturer on behalf of customers. 2.7 THE IT GUYS does not handle warranty returns for products that already provide a direct manufacturer to customer warranty service. These products include, but are not limited to, printers, scanners, laptops and monitors. Refer to your warranty terms for specific details. 2.8 Products returned for warranty claims will be repaired or replaced by the manufacturers. No financial refunds will be provided under any circumstances. 2.9 Products within the warranty period which have been discontinued by manufacturer shall be upgraded to similar product, or a credit will be given at the current market value or purchase price (whichever is lower), less our restocking fee, […]

How to reset your search engine back to Google or Bing

If your browser becomes infected with malware such as the “Snap.Do” or “dosearches” you will need to cleanup your search engine choices and defaults and set back to your preferred search engine such as Google or Bing. Here is how to do it. Setting Internet Explorer back to Google or Bing as your preferred search engine To change your default search engine, click on the gear icon, select Manage Add-ons, and then, under Add-on Types, click Search Providers. Select Google or Bing and click the Set Default button. To remove a search engine such as SnapDo from Internet Explorer, select Web Search and click on Remove. Change your Internet Explorer homepage to its default or www.google.com by clicking on the gear icon, select Internet Explore options, and in the General tab, under the Home page section, click on Use default to restore Internet Explorer default home page or enter your preferred starting page address. Setting Firefox back to Google or Bing as your preferred search engine To reset your search engine and homepage to their default, we will use the SearchReset extension.This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page. You can download SearchReset from the below link, and then we will just need to install it to revert Firefox to its default settings. SEARCHRESET DOWNLOAD LINK (This link will open another web page from where you can download the SearchReset Firefox extension) Setting Chrome back to Google or Bing as your preferred search engine Click the Chrome menu button on the browser toolbar, select Tools and then click on Extensions. Set Google Chrome default search to Google or any other choice. Click the Chrome menu button, then select Settings and click on Manage search engines In the Search Engines dialog that appears, select Google and click the Make Default button that appears in the row. :jk:

How to remove the “Snap-Do” search virus

The IT Guys have recently come across and fixed a few PCs infected with the SnapDo browser hijacker. If the default page on your browser looks like the above picture, you have it. SnapDo Search will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. It also runs a program called SnapDo.exe in the background which will also cause your computer to run slower, perhaps even become unresponsive. SnapDo is promoted via other free downloads, and once installed it will add SnapDo Toolbar, and change your browser homepage default search engine to search.snapdo.com. SnapDo Toolbar got on your computer after you installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker and when you did so, you will have agreed to change your default browser homepage and default search engine to search.snapdo.com and install the SnapDo Toolbar. Be very careful when installing software because often, a software installer includes optional installs, such as this SnapDo Toolbar. Don’t accept the defaults blindly and opt for the custom installation and deselect anything that is not familiar, especially optional software that you don’t need. Even after changing your default search engine back to Google.com or something else, it will still revert back to SnapDo unless you carry out the following instructions. Step 1 – Uninstall Snapdo.exe Goto the Windows Control Panel and look for the “Uninstall Software” option (found under Control PanelProgramsPrograms and Features in Windows 7). Look for “Snap.Do” by “ReSoft Ltd” and follow the uninstall procedure. While here, also look around for any installed programs not familiar to you and uninstall them also. You may have picked up a number of similar programs recently. Step 2 – Remove Snapdo as your default search engine in your browsers Depending on which browser you use this will differ follow these instructions Step 3 – Remove the SnapDo Toolbar from your browsers Depending on which browser you use this will differ follow these instructions: How to Remove the SnapDo Toolbar from Internet Explorer How to Remove the SnapDo Toolbar from FireFox How to Remove the SnapDo Toolbar from Chrome Step 4 – Remove the SnapDo Toolbar from your browsers Do a full virus scan of your computer using a boot disk. Follow these instructions to do so using AVG Rescue for Free. Step 5 – Cleanup Registry Finally cleanup your registry using any of the Free or paid programs available, click here for details, follow step 7 If you live in Western Australia, please bring your computer, PC or laptop to our office and we will be happy to remove the virus for a small fee. You can contact us here. Otherwise contact your nearest virus removal specialist. Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus How to avoid Computer Viruses – Stop using Bing https://www.itguyswa.com.au/your-apple-mac-has-a-virus-this-is-not-a-joke/ Prevent viruses by not allowing others to use your computer account https://www.itguyswa.com.au/windows-8-users-open-to-adobe-reader-viruses/ How can I tell if my computer has a virus? https://www.itguyswa.com.au/how-to-remove-the-dosearches-search-virus/ How to remove the “Snap-Do” search virus Australian Federal Police virus scam Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE :jk:

How to remove 99% of computer viruses, malware and adware for FREE

The only effective way of removing computer viruses, malware and adware from your PC, Computer or Laptop is to use a clean “boot-disk” that examines each file on your machine without starting your operating system (such as Windows XP, Vista, 7 or 8). The boot-disk needs to be downloaded and then installed on a CD, DVD or USB memory stick or flash-drive and you need to create these from a reliable and secure source. The IT Guys like many other computer professionals rely on the “AVG Rescue CD” which can be downloaded and installed on a CD/DVD or USB stick for free. Full instructions on how to do this can be found on the AVG site here . or see the videos below: How to create a bootable AVG Rescue CD/USB | AVG Tutorial AVG Tutorial | How to remove infection from PCs using AVG Rescue How to remove the remaining 1% of computer viruses, malware and adware for FREE Some viruses and trojans resist even the attentions of the boot disk… and in this case the only way of removing them is to delete them using the utilities available in the AVG Rescue disk. 1) Manually Remove Malware not automatically healed You will need to know which files require deletion. Sometimes the virus scan report will show the exact path to the virus but most often it is best to delete the whole folder (taking care to ensure it is not a system folder used by the operating system) The following example has been witnessed in more than one PC we have fixed recently. In the above example a whole folder with the path “/Program Files (x86)/TOSHIBA Games/” contained many “Win32/Heur.dropper” threats (Win/Heur is a malicious software that once it is executed has the capability of replicating itself and infect other files and program. It can also corrupt or delete data, erase your hard drive, steal personal information, hijack your screen and spam your contacts) In the utilities section of the AVG Rescue disk is a file manager utility called “Midnight Commander” use this to identify the folder that required removing and delete the necessary file or folder. 2) Install all Windows updates This may seem obvious but without knowing it, viruses on your computer may have been blocking windows updates for many weeks, days or months. Manually run an update by going into the control panel or the windows action center and manually running a windows update. This may mean restarting your computer several times. The dialogue differs between each windows version (Windows 7 example below) You will also need to examine the windows update history. If any updates have “failed” they will need to be manually installed possibly by downloading a special “fix” 3) Remove all unnecessary installed programs In windows control-panel search on “uninstall” and then review all the programs listed as installed. Especially the newer ones. If you find any that are not signed by Microsoft or your Computers Manufacturer and you suspect them as possibly being malicious, then “uninstall them” 4) Clean up your browser add-ons and toolbars Internet browsers are a main source of viruses and malware Cleanup your add-ons, extension and remove all unnecessary search engines, toolbars and applications. You will speed up your internet browsing and stop those annoying popups, spyware and shopping alerts. 5) Clean up your start-up programs Loading 3,4 or 10 programs automatically at windows start-up can take many minutes and seem like your computer is broken or has a virus. It could just need some tidying up. At the command prompt or “Run” open up the command window and type “MSCONFIG” Here you can remove any unnecessary startup programs. 6) Clean up your browser short-cuts Some viruses corrupt your browser short cuts. If you cannot get rid of change the way your browser starts up, it maybe due to a corrupt browser short cut. Remove all shortcuts and re-create from the original program file. 7) Clean up your computers registry Use a free registry cleaner such as “CCleaner” to cleanup your registry entries. Can I purchase the AVG Rescue CD instead of having to create it myself? Yes, please click on the link here. Related Posts and Articles TOP 6 CHECKS TO MAKE SURE YOUR COMPUTER IS PROTECTED FROM VIRUSES AND MALWARE HOW TO USE MICROSOFT’S DEFAULT BACKUP TO BACKUP TO AN EXTERNAL DEVICE HOW TO USE APPLE’s TIME MACHINE TO BACKUP TO AN EXTERNAL DEVICE Beware of scam emails about downloading Windows 10 OPENING AN EMAIL FROM AUSTRALIA POST HAS HAD 3 CLIENTS IN 3 DAYS LOSE ALL THEIR DATA TO THE CRYPTOLOCKER VIRUS How to avoid Computer Viruses – Stop using Bing Your Apple Mac has a Virus (this is NOT a Joke) PREVENT VIRUSES BY NOT ALLOWING OTHERS TO USE YOUR COMPUTER ACCOUNT HOW TO AVOID COMPUTER VIRUSES – STOP USING BING WINDOWS 8.1 USERS MOST LIKELY TO SUFFER ADOBE READER VIRUSES HOW CAN I TELL IF MY COMPUTER HAS A VIRUS? HOW TO REMOVE THE “DOSEARCHES” SEARCH VIRUS HOW TO REMOVE THE “SNAP-DO” SEARCH VIRUS AUSTRALIAN FEDERAL POLICE VIRUS SCAM ANTIVIRUS SECURITY PRO IS A SCAM – HERE IS HOW TO REMOVE IT HOW TO REMOVE 99% OF COMPUTER VIRUSES, MALWARE AND ADWARE FOR FREE :jk:

Is an anti-virus program essential?

A current and updated anti-virus program on you computer, PC or laptop is essential to ensure that you are protected from most malware, computer viruses, spyware and adware (Click here for an explanation) However, anti-virus programs are not 100% fool-proof and you can still accidentally pick-up viruses from opening e-mails (especially email attachments), visiting websites, installing new or updating existing programs, browser add-ons or applications.       Computers, PCs and Laptops using the most popular operating systems “OS” such as Microsoft’s XP, Vista, Windows 7 or Windows 8 are the most vulnerable to picking up viruses.               Computers, PCs and Laptops using Apple Macintosh (OSX) or Linux operating systems are less likely to be infected by viruses and as such do not generally require anti-virus software. However, they can still pick up adware and spyware through browsers such as Chrome and Firefox.       If your anti-virus program has expired or is out-of-date YOU WILL PICKUP viruses, malware and adware no matter how careful you are,       … so ensure you update your virus definition database regularly by renewing your paid subscription or installing a reputable anti-virus program such as the paid AVG Internet Security or the equally as good AVG Free edition Click here to find out the difference between FREE and PAID anti-virus programs? Your Anti-Virus program may “warn” you that your computer has been infected but cannot always remove them, even though you will probably see a message informing you that the virus has been “deleted“, “removed“, “healed” or “quarantined“. Whenever you see such a message it is advisable to reboot your machine, update your virus definitions and run a “full-scan” of every file on your machine. This will take many minutes or many hours depending on how much data you have on you machine. There are some viruses called “worms” or “trojans” that are very clever and cannot be removed in this way. The only way to remove such programs is to use a clean “boot-disk” that examines each file on your machine without starting windows. How to remove 99% of computer viruses, malware and adware for FREE Click here for detailed instructions on how to remove 99% of malware and computer viruses for FREE using the AVG Rescue CD/DVD or bootable USB What is the difference between a “Computer Virus”, “Malware”, “Adware” and “Spyware”? “Malware” (short for malicious software) is software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems. Malware includes computer viruses, ransomware, worms, trojan horses, rootkits, keyloggers, dialers, spyware, adware, malicious BHOs, rogue security software and other malicious programs; the majority of active malware threats are usually worms or trojans rather than viruses. (See Wikipedia definition here) The difference between the FREE and PAID versions of the same anti-virus program? The “paid” version of an anti-virus product usually offer two main additions to their “FREE” version. Paid versions are usually easier to use for non-technical users Paid versions offer technical support, online or by telephone. This is not available in the FREE versions. What can I do if I do not have the confidence or the technical expertise to remove the malware/virus myself? If you live in Western Australia, please bring your computer, PC or laptop to our office and we will be happy to remove the virus for a small fee. You can contact us here. Otherwise contact your nearest virus removal specialist. The IT Guys recommend AVG anti-virus products. Click on the banner below to purchase. Written by John Kirkby

Top 6 checks to make sure your computer is protected from Viruses and Malware

Just because you have a Virus protection program doesn’t mean your computer is safe.   Many of us ignore the little warning buttons that Windows uses to warn us of potential threats and unless you keep you system regularly updated it is vulnerable to threats which can leave you open to scammers and fraudsters. These flags are warning us that something is wrong and needs your attention. Hover your mouse over the warning sign and you will get a message informing you of the problem. Do not ignore those warnings. Check # 1 – MICROSOFT UPDATE When was windows last updated? Microsoft issue DAILY updates to fix security holes that have been detected and targetted by the latest spammers and virus creators. Miss out on just ONE DAY of updates and your PC could be vunerable to attack. More Details here. Check # 2 – SPYWARE PROTECTION Do you have a Spyware program that is up to date? Do you know how to check if you have one? Check # 3 – VIRUS PROTECTION is your Virus Protection up to date? Do you know how to check it is or not? Check # 4 – PLUGINS If you use Internet Explorer are you using a secure version? If your still using IE6 or IE7 your vulnerable to spma and virus attack plus you will be unable to browse a large number of sites. Check # 5 – INTERNET EXPLORER Is Internet Explorer running any malicious plug-ins? Check # 6 – FULL SCANNING FOR VIRUSES Run a FULL SCAN at least monthly for viruses and malware instead of the normal Quick-Scan?   Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus How to avoid Computer Viruses – Stop using Bing https://www.itguyswa.com.au/your-apple-mac-has-a-virus-this-is-not-a-joke/ Prevent viruses by not allowing others to use your computer account https://www.itguyswa.com.au/windows-8-users-open-to-adobe-reader-viruses/ How can I tell if my computer has a virus? https://www.itguyswa.com.au/how-to-remove-the-dosearches-search-virus/ How to remove the “Snap-Do” search virus Australian Federal Police virus scam Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE :jk:

When did you last backup your data?

Top 5 ways to backup and restore your data So when did you last backup your data? For many of you the answer will be NEVER, but its never too late to start. You don’t have to backup your entire computer but it is wise to backup “My Documents“, “My Pictures“, “My Music” etc on a regular basis. Whether you’re running Windows 10, 7,8 XP or Vista the procedure is quite easy and on a Mac or Apple device it’s even easier. What can you backup your data to? We offer you 5 choices. We actively encourage backing up your data locally (options 1, 2, 3 or 4) AND offsite (option 5). Your option choice will be determined by how much data you want to backup and whether you want to open the PC case and play with the computers internals. USB Flash or Thumb drives (option 1) For those with small amount of data, these little data hoarders are the favourites of spies and bookeepers the world over. They are available in sizes from 8Gb to 128GB and priced between $6 and $140 Their solid state memory construction with no moving parts makes them very robust and can easily be attached to a keyring or kept in a purse or a pocket. PROS: Portable, Lightweight, ease to use, ideal for backing up a small 40/80GB Hard drive on an old PC CONS: Easy to lose and misplace, maximum capacity USB External Hard Drive (option 2) For those with lots of data who want something portable then external Hard Drives will probably be for you. Simply plugin to a spare USB port and within a few seconds you have access to all that extra storage. USB External Hard Drives have tumbled in price in recent years with capacity doubling at the same time, so these make an ideal solution for making full backups of your data. USB External Hard Drives are available in sizes from 500Gb to 12TB and priced between $100 and $2,000 PROS: Portable, high storage capacity, easy of use CONS: Not immune to fire, theft, damage or failure. Easy to misplace or lose Network Attached Storage (NAS) (option 3) What is a NAS drive and why do I need one?   Solid State Drives (option 4) For those who don’t mind opening up the PC case and getting their hands dirty dusty Not really a backup drive but more of a replacement or secondary drive. These are solid memory Hard Disk Drives with no working parts for a laptop or PC. Solid Sate Drives (SSD’s) are available in sizes from 64GB to 256GB and priced between $200 and $750 PROS: Give PC’s much more speed, especially noticeable on games and programs using a lot of graphics. CONS: Need to be installed inside the PC or laptop case. Some degree of computer hardware knowledge is required. Small capacity. Internet “Cloud” storage (option 5) Unlimited cloud backup for $20 per month See Also Details on how to use Apples Time Machine can be found here. How to Backup an iMac How to Backup a MacBook How to Backup a Macbook Pro How to Backup a Macbook Air How to Backup a Mac Mini :jk: