iPhone Setup Service

Apple iPhone setup service – Perth and Western Australia   Setting up the Apple iPhone  is usually a very simple process but some people do encountered difficulties and problems that they cannot fix or simply do not have the time or patience to work it out for themselves. The IT Guys (WA) offer iPhone setup, upgrade and tutoring services from our Office and Workshop in Subiaco, Western Australia. We can assist with the following: Initial setup and tutoring Upgrading to a new iPhone (data transfer) Setting up iCloud and backup services Updating Operating System and Apps Troubleshooting and repairing Tutoring and 1 on 1 teaching The IT Guys basic iPhone setup services start from :30m: Please call our office on 08 6365 5603 to arrange an appointment. The IT Guys (WA) can setup and repair ALL iPhone Models from the 2007 original iPhone, the iPhone 3, iPhone 3GS, iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus  iPhone 7, iPhone 8, iPhone X, iPhone Xs, iPhone XR (see here for all iPhone models and specs) We also offer Apple iPad setup Services The IT guys are Apple specialists. We repair, configure and customise Apple products and their integration with other Apple products such as iMac, MacBook, Macbook Pro and Macbook Air plus non-Apple products such as Windows PC’s, Windows Laptops, Windows Servers, Microsoft Cloud services (SharePoint, OneDrive) and Microsoft Exchange mail services. We daily deal with common iPad and iPhone problems such as  Setting up Emails, Apple email troubleshooting, Wif-Fi Problems, Apple update problems, Apple iCloud address book syncing, Apple iCalendar syncing, Apple iPhoto storage and setup, Apple iTunes setup and configuration, setting up of printers and scanners as well as Apple App setup and customisation. The IT Guys are also happy to tutor and advise individuals or companies, one-on-one or as a group. Call us now on 08 6365 5603 :jk:

iOS 10.11 (El Capitan) now available in Australia

Apple latest OS (El Capitan) iOS 10.11 was made available on the Australian App Store yesterday (30 September 2015) should I download now or wait a while? It seems like everyone wants to download El Capitan at the same time. As of October 1st…. our attempt to download told us it would take almost 2 days ….and then 4 hours into the download it failed. Our suggestion is to wait a few days until the congestion has past before attempting th upgrade….. then this is how to download and install it.     This is a FREE update and fixes many bugs and security issues more than anything. Click on the Apple symbol in the top left of your screen and then select “About This Mac” and then “Software Update”   or click on “App Store” then “Updates” BEFORE COMMENCING ….if you are doing this on a Macbook, MacBook Air or Macbook Pro, please ensure that the power cable is plugged in and and charging your battery. If the installation fails mid way through because the battery goes flat, the system may become corrupt and you may need to return it to Apple or an Apple Technician to fix and/or reinstall Once it downloads, you will see the following, click “Continue” to start the installation.   Follow the prompts to complete the installation If you need assistance in checking the above and performing the updates, give us a call on 08 6365 5603 and make an appointment to come and see us. Prices for our iOS health-check and backup service for Apple devices starts at $30 for a 15 minute session. Also See the following: Are your Apple Devices up to date? How to update Apple iPhone and Apple iPad How to update Apple Mac, iMac or MacBook Why do I need to keep updating my iPhone, iPad, Apps and Apple OS? Apple Devices don’t get Viruses….. do they? How to switch on Auto OSx and App updates for iMac/Macbook Backing up iPhone or iPad using iCloud Backing up iPhone or iPad using iTunes on a Mac or a PC Backing up a PC, iMac, Macbook, Macbook Air and Mac Mini using an external HDD :jk:  

iPad Setup Service

Apple iPad setup service – Perth and Western Australia Setting up the Apple iPad  is usually a very simple process but some people do encountered difficulties and problems that they cannot fix or simply do not have the time or patience to work it out for themselves. The IT Guys (WA) offer iPad setup, upgrade and tutoring services from our Office and Workshop in Subiaco, Western Australia. We can assist with the following: Initial setup and tutoring Upgrading to a new iPad (data transfer) Setting up iCloud and backup services Updating Operating System and Apps Troubleshooting and repairing Tutoring and 1 on 1 teaching The IT Guys iPad setup services start from :30m: Please call our office on 08 6365 5603 to arrange an appointment. The IT Guys (WA) can setup and repair ALL iPad Models from the original iPad, thru iPad 2, iPad 3rd Gen, iPad 4th Gen, iPad Mini, iPad Air, iPad Mini 2, iPad Air 2, iPad Mini 3, iPad mini 4 and Ipad Pro (see here for all iPad models and specs) We also offer Apple iPhone setup Services The IT guys are Apple specialists. We repair, configure and customise Apple products and their integration with other Apple products such as iMac, MacBook, Macbook Pro and Macbook Air plus non-Apple products such as Windows PC’s, Windows Laptops, Windows Servers, Microsoft Cloud services (SharePoint, OneDrive) and Microsoft Exchange mail services. We daily deal with common iPad and iPhone problems such as  Setting up Emails, Apple email troubleshooting, Wif-Fi Problems, Apple update problems, Apple iCloud address book syncing, Apple iCalendar syncing, Apple iPhoto storage and setup, Apple iTunes setup and configuration, setting up of printers and scanners as well as Apple App setup and customisation. The IT Guys are also happy to tutor and advise individuals or companies, one-on-one or as a group. Call us now on 08 6365 5603 :jk:

Mac or PC, Apple or Microsoft, we swing both ways

Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT guys can advise, consult and even purchase Apple or Windows devices and computers and help you set them up for home or office use (or both) but if you would rather do this yourself, here is a guide on what you need to consider before making any further purchases. What is best? Apple or Microsoft? How do I choose? The million dollar question 🙂 When you buy Apple you are purchasing the hardware (Macbook, iMac, iPhone, iPad) plus the operating system (iOS) which are designed to work perfectly together. Up until the introduction of the Microsoft Surface, Microsoft was a software designer and Operating System provider (Windows XP, Vista, 7,8,10, Office, Server) designed to work on all major hardware (IBM, HP, Dell, Toshiba, Acer, Asus etc), they even design and sell software for Apple devices (Office for Mac) but with the supply of their own hardware, Microsoft are moving ever closer to the Apple concept. As to which product is better or represents the best value for money, the answer is complete conjecture. Apple products may appear to be more expensive on initial purchase but as Apple supply and update their operating systems for FREE over a 10 year period there would be little difference in price if you had to upgrade your Windows OS, once or twice. However, with the launch of the New Apple iPhone 6S at over a thousand dollars, commentators are speculating that Apple are deliberately putting prices up to make their products more “elitist” to cater for the burgeoning Chinese Middle Class market. Not only are Apple products well made but no they have also become a status-symbol. How do I choose between Apple and Microsoft The simplest advice is to stick with what you know. If you have always used Microsoft products on a PC, then stick with Windows and Android devices. Unless you are prepared for a certain amount of self-training and angst we would advise against Windows user moving to Apple or Apple users moving to Windows devices. Q1. What kind of Smartphone do you have? As we become more and more mobile-centric, the choice of our smartphones or hand-held devices becomes  a decisive factor when choosing a brand or operating system of our laptop or desktop devices. Having an Android smartphone restricts you to using other devices using either Android, Chrome or Windows. iPhones and iPads will happily work with Apple iOS devices or Windows computers.     Q2.  Do you have other devices and computers you wish to share data with or information between It’s rare these days that we only own one computing device. It is not uncommon that we have a laptop or PC plus a smartphone and/or tablet device such as an iPad. Once you start using more than one device and wish to share an address book, music or files between devices and possible in the cloud, life becomes more complicated and choices have to be made.   iTunes does not work natively with Android Devices Although Apple iTunes is available for iOS and Windows platforms, you cannot easily play your itunes music on an Android phone or device. Apple have said this will be available in the future but as of September 2015 it is only available via exporting/importing and/or a number of Android apps.     Sharepoint & Onedrive If you are a user of Microsoft’s cloud sharing products SharePoint and Onedrive be wary of using them on Apple devices as doing so is not straightforward and does not work in the same way as on Microsoft platform’s. Outlook for Mac 2011 supported Sharepoint as a drive such as in iCloud, Google Drive or Dropbox but this was removed in Office for Mac 2016 much to our dismay.   Microsoft Outlook & Apple Calendaring Although these work well together on a Windows PC, they don’t work so well together on an Apple especially if you use iOS/iCloud calender apps which are iCal compliant. Adding Calendar entries on Outlook for the Mac using an Apple device does not sync with iCloud!! However, if you use Outlook on a Windows PC, syncing to iCloud is seamless and works very well. Another example of Apple and Microsoft’s petty rivalries.   Printing from Tablet’s and Smartphones Printing from iPhone or iPad In the early days the only printers an iPad or iPhone could print to were those labeled as AirPrint, your old faithful printer may not be able to be printed directly to from one of these devices. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers. To use an AirPrint printer with your Wi-Fi network, make sure your printer is connected to the same network as your iOS device or Mac. Then select the AirPrint printer from your favorite app and you’re ready to print. Apple authorised AirPrint Printers Many printer manufacturers are also bring out their own Apps (these can be found on the Apple App store) Printing from Android smartphones. To print from an Android smartphone is slightly different by installing and launching  on your Android phone or tablet after downloading it from the Android App store. It uses Google Cloud Print which works with most printers. But, for the best experience, a Cloud Ready printer is recommended. These types of printers can directly connect to the Internet and don’t need a computer for it to work. Google keeps a growing list of Cloud Ready printers here.   Cost of Repair, Maintenance & Resale Value,  Apple v Windows Where Apple and Windows/Android Computers and devices really shows their differences is the cost of maintenance and repair of their respective products. Apple Computers, devices and phones tend to hold their resale value […]

Hard Disk Repair and Data Recovery Service

Hard Disk Repair and Data Recovery Service PC/Mac Perth   If you have had a Computer Hardware failure and your PC or Mac’s Hard Disk Drive (HDD) has failed (“crashed“) the problem maybe severe but may still be recoverable. Often the Hard Disk Drive (HDD) will give early signs of failure before dying completely. The earlier you act once these sign occur, the higher the chance of NOT losing any data and it not costing too much to fix. If you wait until there is a complete disk failure or you keep using your computer, then chances of recovery are much slimmer and the cost to attempt so will be much higher. 5 Tell-Tale Signs your Hard Disk Drive (HDD) is failing and needs replacing ASAP Slowing Down Computer, Frequent Freezes, Blue Screen Of Death These are very unspecific signs that can be caused by a million different things. However, regardless of what the issue behind these symptoms is, it is recommended that you immediately make a backup and get your Computer, PC or laptop checked by The IT Guys (WA) or another suitable professional. Your PC, Computer, Mac or HDD starts to make strange grinding, clicking  and thrashing noises? That could mean your drive is beyond repair. If you’re hearing strange noises then act very quickly—you probably don’t have much time. Corrupted Data You start to find files that fail to open and are corrupted even though they saved without errors or if files suddenly disappear. Accumulation Of Bad Sectors Bad sectors are areas of the hard drive that do not maintain data integrity. They are automatically masked by the operating system and thus hard to identify, especially if large amounts of the disk are currently in use. If you actually run into bad sectors, however, that certainly is a bad sign If your HDD is older than 5 years… it is on its way out …read more If your Mac, Windows PC or Laptop is 5 years or older, the hard disk drive has a 50% chance of total or partial failure at any moment. We recommend replacing a HDD after 4 years. See …How old is my Mac? However, destruction by impact, water or fire or theft of a PC or Laptop may not be recoverable and can be economically and emotionally traumatic Computer Software (Microsoft Office etc) Operating Systems (OS) and Computer Hardware (PCs, Laptops, Macs, Printers, monitors etc) are easily replaced. Data is NOT. We have all become far too reliant on storing our favorite music, photos, address books, emails, appointments, bank statements, accounts etc on electronic devices such as PC’s Laptops, USB Flash Drives, External Hard Disk Drives (HDD) iPads and iPhones without ensuring we have an up-to-date copy or “backup” that we can turn to should something happen to those electronic devices. If you accidentally deleted something from your PC. Computer, Mac, USB or Mobile Device, the chances are that it has simply become inaccessible rather than lost and we will be able to help and recover the data using our Data Recovery tools and techniques. Data recovery starts from :1hr: and can take 1 to 3 days.  To commence any examination we require a none refundable inspection and testing fee of :assess-fee: (inc GST) in advance which includes hardware testing and virus scanning and a detailed report including repair or replacement cost. We will contact you and discuss our findings with you before we carry out any repairs or replace any parts. If you decide not to go ahead with the repairs you will have no more to pay. Our technicians can also travel to your premises to carry out examination and testing which may result in the equipment requiring further examination at our workshop. In this case travel time to and from site will be chargeable. We highly recommend bringing your data device to our office if possible as this will save you time and money. Prices for onsite services can be found here :jk:

How to add Medical Emergency Contacts to your iPhone

Ever wondered how the emergency services could contact a friend or relative if you were found unconscious with only your Smartphone for identification? You haven’t?? Well I have, and thanks to a Facebook Friend in the Emergency Services, now I know what they are looking for and how to setup that information on my smartphone so they can be contacted, even if the phone is locked with a Passcode. These contacts are known as “Medical Emergency Contacts” and also as “ICE” , short for, “In-Case-of-Emergency” (ICE) If you have a friend, child or relative that you are concerned about and they have an iPhone, or an Android Smartphone be a good friend and set this up for them as per the instructions below. Android Phone Instructions If they have an Android phone follow the instructions here How To Set Up An ICE Contact On Your Android Smartphone iPhone instructions for iOS 8 and higher Look for an Application on the iPhone Called simply “Health” If you’ve never activated it before, it will look like this, Click on the “Medical ID” button in the bottom right of the app Add one or more Emergency Contacts by selecting them from your Contacts list You can also add important medical information about you, such as your Blood type Medical Conditions Medical Notes Allergies and Reactions Medications Organ donor participation Now when your phone is locked, and you or someone else clicks on the “Emergency” tab in the bottom left of the iPhone Passcode screen, they will be taken to another screen which now shows a * Medical ID button Clicking on * Medical ID , displays you Medical ID contacts and allows anyone to phone the persons selected as your medical emergency ID contacts or simply make a call to the Emergency Services. Thank you Apple for explaining and publicising this option “Not” ….. until today I thought the Health app was to connect your phone to a fitness bracelet only. Need more help? If you live in Western Australia, and you need any kind of computer help, please bring your computer to us or call us out. You can contact us here or call 08 6365 5603 To secure your privacy and prevent virus, trojan and malware infections, we recommend AVG Cloudcare. The IT Guys (WA) are an Authorised Australian Reseller for AVG Cloudcare suite including AVG Anti Virus, AVG Backup and AVG Content Filtering.   Written by John Kirkby

CRYPTOLOCKER virus still going strong. 3 more clients infected today?

CRYPTOLOCKER Virus still a threat and very active. Please beware It is no laughing matter but it appears that CRYPTOLOCKER Virus’s are like buses, you don’t hear of any for a while and then 3 come along at the same time. This is the story on Friday August 27th 2015. After a rash of complaints from customers on July 23rd 2015, we didn’t receive another CRYPTOLOCKER compliant until today, with three more all in the Perth area. This behaviour arises suspicion that these crooks are coordinated and targeting small vunerable businesses and in one of todays case an Anglican Church. The Earliest cases in Australia were reported last October when the ABC was targeted see Crypto-ransomware attack targets Australians via fake Australia Post emails Earlier this month, the Australian Governments’s SMART-ONLINE site warned about a Cryptolocker attack Alert Priority High | Fake Windows 10 update leading to ransomware attack and we also reported BEWARE OF SCAM EMAILS ABOUT DOWNLOADING WINDOWS 10 In order to protect yourself and your business from this attack, be cautious when clicking any link containing free software or other offers. What should I do if I am the victim of one of these SCAM’s? 1. Seek Expert help If your computer is compromised, seek immediate technical advice to remove the ransomware from all infected computers and recover the files from backup (if possible) 2. Report the SCAM to the authorities If your computer has been compromised, you can report the incident to the Australian Cybercrime Online Reporting Network (ACORN). ACORN provides information on how to recognise and avoid common forms of cybercrime, such as hacking, online scams, online fraud, identity theft, attacks on computer systems and illegal or prohibited content, as well as offering advice to those who have fallen victim. ACORN makes it easier and more convenient to report cybercrime to a law enforcement agency.   From July 23rd 2015 ……… * WARNING * CRYPTOLOCKER Virus in Australia Post Emails In the last three days we have had three clients in Perth, Western Australia that have had all the data on their computers rendered unreadable and encrypted as they have become infected by the CRYPTOLOCKER Computer Virus, which is impossible to break or decode.. This type of virus is known as RansomwareThey all became infected after opening an EMAIL from AUSTRALIA POST (or AUSPOST)In one case the Anti-virus software detected the virus but they decided not to delete it immediately.More info here: http://auspost.com.au/about-us/scam-email-warning.htmlCryptoLocker is a ransomware trojan which targets computers running Microsoft Windows. There is a demand for money which if not paid escalates each day.DO NOT PAY any demanded RANSOM as it is not guaranteed to unlock your data and gives your financial information to the scammers.The only surefire way of removing the virus is to reinstall windows back to factory settings and then restore your data from your last backup, so please make sure your data is backed up TODAY.If you believe you have seen such an email or encountered this virus recently, please give us a call on 08 6365 5603 and we can help you remove this or any other computer virus or malware.Please be vigilant.   Related Posts and Articles Beware of scam emails about downloading Windows 10 TOP 6 CHECKS TO MAKE SURE YOUR COMPUTER IS PROTECTED FROM VIRUSES AND MALWARE HOW TO USE MICROSOFT’S DEFAULT BACKUP TO BACKUP TO AN EXTERNAL DEVICE HOW TO USE APPLE’s TIME MACHINE TO BACKUP TO AN EXTERNAL DEVICE Beware of scam emails about downloading Windows 10 OPENING AN EMAIL FROM AUSTRALIA POST HAS HAD 3 CLIENTS IN 3 DAYS LOSE ALL THEIR DATA TO THE CRYPTOLOCKER VIRUS How to avoid Computer Viruses – Stop using Bing Your Apple Mac has a Virus (this is NOT a Joke) PREVENT VIRUSES BY NOT ALLOWING OTHERS TO USE YOUR COMPUTER ACCOUNT HOW TO AVOID COMPUTER VIRUSES – STOP USING BING WINDOWS 8.1 USERS MOST LIKELY TO SUFFER ADOBE READER VIRUSES HOW CAN I TELL IF MY COMPUTER HAS A VIRUS? HOW TO REMOVE THE “DOSEARCHES” SEARCH VIRUS HOW TO REMOVE THE “SNAP-DO” SEARCH VIRUS AUSTRALIAN FEDERAL POLICE VIRUS SCAM ANTIVIRUS SECURITY PRO IS A SCAM – HERE IS HOW TO REMOVE IT HOW TO REMOVE 99% OF COMPUTER VIRUSES, MALWARE AND ADWARE FOR FREE :jk:

How to get rid of “Ask.com” toolbar and search

Is the “Ask” toolbar or “search” engine a virus and should I remove it? Being in the business of repairing Computers every day, it is astonishing how many PC’s we come across that either have the “Ask.Com” searchbar or “Ask.Com” as the default search engine Ask.com is a legitimate website, which declares that its mission is to answer users’ questions with the best information from the web and from the real people, and increase personal knowledge by empowering people with answers. However there are lots of complaints about having been redirected to ask.com website without willing to do that. According to users, no matter which browser you decide to use, Google Chrome, Internet Explorer, Mozilla Firefox or other one, you may find yourself redirected to Ask.com. This unfair activity is used for one main aim – to make people visit predetermined websites. Ask.com is not a virus. However, it is promoted using quite dubious methods. One of the mostly used of them is called bundling and you can install ASK by mistake when downloading Java or other freeware ASK.com Removal Guides Remove Ask Toolbar and Ask.com Search (Uninstall Guide) Related Posts and Articles TOP 6 CHECKS TO MAKE SURE YOUR COMPUTER IS PROTECTED FROM VIRUSES AND MALWARE HOW TO USE MICROSOFT’S DEFAULT BACKUP TO BACKUP TO AN EXTERNAL DEVICE HOW TO USE APPLE’s TIME MACHINE TO BACKUP TO AN EXTERNAL DEVICE Beware of scam emails about downloading Windows 10 OPENING AN EMAIL FROM AUSTRALIA POST HAS HAD 3 CLIENTS IN 3 DAYS LOSE ALL THEIR DATA TO THE CRYPTOLOCKER VIRUS How to avoid Computer Viruses – Stop using Bing Your Apple Mac has a Virus (this is NOT a Joke) PREVENT VIRUSES BY NOT ALLOWING OTHERS TO USE YOUR COMPUTER ACCOUNT HOW TO AVOID COMPUTER VIRUSES – STOP USING BING WINDOWS 8.1 USERS MOST LIKELY TO SUFFER ADOBE READER VIRUSES HOW CAN I TELL IF MY COMPUTER HAS A VIRUS? HOW TO REMOVE THE “DOSEARCHES” SEARCH VIRUS HOW TO REMOVE THE “SNAP-DO” SEARCH VIRUS AUSTRALIAN FEDERAL POLICE VIRUS SCAM ANTIVIRUS SECURITY PRO IS A SCAM – HERE IS HOW TO REMOVE IT HOW TO REMOVE 99% OF COMPUTER VIRUSES, MALWARE AND ADWARE FOR FREE :jk:

Does your Business Insurance cover you for data loss?

Household Insurance does not cover you for data loss but you’d expect Business Insurance to cover you, Right? The nastier computer viruses doing the rounds are known as ransomware locking all files and demanding payment within 96 hours to have them unlocked. Once ransomware is installed, the easiest and cheapest route to deal with it is to clean the machine and install a recent backup. But if the user doesn’t have a current backup, fixing things is a long, and expensive matter and you may never get the data back. Some viruses simply corrupt or delete important files. If you have a backup or are able to roll any changes made to a certain point in time, you maybe lucky. OPENING AN EMAIL FROM AUSTRALIA POST HAS HAD 3 CLIENTS IN 3 DAYS LOSE ALL THEIR DATA TO THE CRYPTOLOCKER VIRUS BEWARE OF SCAM EMAILS ABOUT DOWNLOADING WINDOWS 10   We have a couple of clients that have lost important files (such as 6 months accounting records) and due to no recent backups or a corrupt backup file, they have had to re-input 6 months of accounting data which cost them many thousands of dollars. Thinking they were covered by their Business Insurances they were confident their loss would be covered. As it turns out “Standard” Business Insurance  may only cover you for data loss if there is a physical failure of one or more of the computers parts (such as a hard disk failure) or the computer is damaged by fire or flood. We advise that you check with your Insurance Broker or Insurance company to find out if your are covered for data loss due to a Computer Virus. You may need to obtain an IT Liability Policy or a Cyber Liability Policy to cover you for such events. We are no experts in this are and as such we strongly suggest you review your insurance cover with your Broker or Insurance Company. If you want some indepent advise we can recommend our insurance broker. Please contact JUSTIN GELDART from Bruce Insurance on (08) 9382 5640 or email: justin@bruce.com.au   :jk:  

Do not rely on Microsoft’s Windows Defender to protect your computer.

Microsoft’s Windows Defender Anti Virus program built into Windows 7, 8 and Vista does NOT provide adequate Anti Virus and Anti spyware protection and Microsoft admit it. All windows PC’s are shipped with Microsoft Windows Defender Anti virus system. It is a very, very basic software that does not fully protect you or your computer. Microsoft itself claims that Windows Defender is just a basic anti-malware program that protects your computer from the virus attacks in case your system has no other third-party antivirus program installed in it. This further means that even Microsoft suggests that users should go for any other, comparatively more effective and efficient antivirus programs in order to enjoy the complete protection from the external threats and intrusions.   Windows 8.1 PC’s and Laptops usually come with Norton’s Anti Virus pre-installed such is their faith in Windows Defender.   Norton’s Basic Anti Virus protection is $59.99 for 1 year.       The IT Guys recommend AVG Cloudcare and can supply and install it for $52.80 per year per device. One major advantage of AVG Cloudcare supplied by the IT Guys, is that we monitor your anti virus software and are automatically alerted when a problem occurs on your computer or laptop , such as a virus is detected or the product is prevented from updating on a regular basis or even if your computer runs out of disk space or crashes. The IT Guys also offer the following additional AVG services that we can also manage on your behalf   AVG Online Backup – Backup personal and company data, over the Internet AVG Content Filtering – Limit user access to websites :jk:

How to avoid Computer Viruses – Stop using Bing

If you use Microsoft Bing as your Search Engine you are more likely to become infected with Adobe Reader Computer Viruses The IT Guys (WA) remove a lot of computer viruses on behalf of our clients who are mostly new or recent Windows 8 purchasers used to using Windows 7!! The reasons ….. Internet Explorer, Bing and Adobe Reader!!!! Let me explain…… in addition to removing computer viruses, we are also interested in how they are contracted. After speaking to hundreds of clients we started seeing a few common patterns and one pattern in particular. These clients will have recently purchased a laptop of desktop computer with Windows 8.1 operating system usually pre-installed, after setting up their mail and trying to open a PDF attachment with the Windows 8.1 built in PDF viewer, they decide they would prefer to have their old familiar Adobe Reader instead and they go off looking for it. Windows 8.1 comes with Internet Explorer browser by default, which is also setup to use Microsoft’s Bing search engine by default. When you make a search using bing for the term “adobe reader” you are presented with results similar to the following.   The above results highlighted in yellow are all Bing advertisements and just about every one one of those links will result in contracting adware, spyware and worse. The official Adobe Acrobat reader site (adobe.com) is the first organic result but many, many people will click on results 1 to 3 which are all paid advertising. Why Microsoft allows such blatantly fraud companies to advertise on Bing is beyond comprehension. Now try the same search on Google Chrome …… (see results below) No scam advertising and the first result is clearly the genuine site. Google are obviously more vigilant and security conscious than Microsoft. Their strict adwords adverting policy does not allow such scam companies to advertise. Chrome is trying very hard to protect consumers from such scam companies and is making it more difficult to accidentally download harmful software. Google Chrome recently added a new warning to Chrome that pops up before users visit a site that will encourage downloads of unwanted software. A red warning lets readers know that the site they’re about to visit “might attempt to trick you into installing programs that harm your browsing experience” by, for example, switching your homepage or injecting extra ads on your screen. Chrome already has a warning that pops up once a software download is initiated. Related Posts and Articles Top 6 checks to make sure your computer is protected from Viruses and Malware How to use Microsoft’s default program to backup to an external device or hard drive Beware of scam emails about downloading Windows 10 Opening an email from Australia Post has had 3 clients in 3 days lose ALL their data to the CRYPTOLOCKER virus Prevent viruses by not allowing others to use your computer account   How can I tell if my computer has a virus?   How to remove the “Snap-Do” search virus Antivirus Security Pro is a SCAM – Here is how to remove it. How to remove 99% of computer viruses, malware and adware for FREE :jk:

Computer Repairs Mount Claremont WA 6010

The IT Guys specialise in Computer Repairs and Fixes to Mount Claremont , PC Repairs to Mount Claremont , Apple Repairs to Mount Claremont and IT Services to Mount Claremont  Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Wembley WA 6014

The IT Guys specialise in Computer Repairs and Fixes to Wembley, PC Repairs to Wembley, Apple Repairs to Wembley and IT Services to Wembley. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk: