How to update iPhone or iPad to iOS 10 using iTunes on Windows 10

Windows 10 – How to update your iPhone or iPad to iOS 10 Apple’s latest iOS update has just come available as on 13th September 2016, featuring a huge amount of new features and fixes. However, unlike previous updates, this one is particularly large and even Apple do not advise making the change before backing up your iPhone or iPad first. We recommend doing this using your charger cable connecting your iPhone/iPad to your Windows 10 PC or Laptop via a USB port rather than an iCloud backup.   If the update goes wrong…. you are in danger of wiping all the data from your iPhone or iPad. Updating and backing up via Apple iTunes is strongly recommended. Connect iPhone/iPad to your Windows 10 PC/Laptop Depending on how you have Windows 10 configured, on plugging in your device iTunes may launch automatically or Windows picture importer may start (see below) If this happens, you will need to select iTunes from the Start menu Don’t have iTunes? Download iTunes for Windows here. To , backup and update your iPhone/iPad using iTunes, you must be running version 12.5.1 or later, so follow prompts and allow installation. iTunes and Windows 10 may require confirmation that they trust each other before you can proceed. Confirm trust on iPhone/iPad Confirm trust on iTunes Upon starting iTunes it will check to see if any updates are required, if prompted, update to the latest version. select “Download iTunes” Latest version of iTunes will be downloaded via the Apple Software updater   If iTunes is still open during the update, you maybe prompted to close. With iTunes updated, iTunes will launch, select the iPhone/iPad symbol   iOS 10 needs 1.1 GB Free for the installation. If less than 1.1 GB available, you will need to delete some files or programs in order to proceed …. with enough free space, select “Backup Now” to make a full copy of all your iPhone/iPad data to your Windows 10 PC/Laptop. We suggested making an Unencrypted backup, so select “Don’t Encrypt” at the next prompt. Backup should commence and progress can be seen by watching the blue bar. Confirm by checking the time and date of the “Latest Backup“, ensure this is a few moments ago, else repeat the process. With full backup completed, downloading and updating your iPhone/iPad to iOS 10 can commence. As the download is a large one (1.1 GB), ensure your Windows 10 PC/Laptop is connected to the power supply and ideally is connected to the Internet via an Ethernet cable or Wi-Fi. A power failure or interrupted internet connection may result in your iPhone or iPad being “bricked” (become unusable). If this happens follow the advice of the following blog post. Here’s what to do if iOS 10 temporarily bricked your iPhone  Commence the update for you iPhone/iMac by clicking the “Update” button Downloading will commence, note the status. Upon downloading, a series of Windows detailing iOS 10 features will appear along with terms and conditions. Click on “Agree” and “Next” when prompted. When completed, your iPhone/iPad will restart and all those new features will be made available. Although the above example is specifically for Windows 10, the same instructions apply for Windows 8.1 and Windows 7 with the exception of how to launch iTunes. If you have any problems or wish to add any comments/updates, please post your comments below. If you live in Perth and you’d like us to assist you with the upgrade, please call and book and book an appointment. :jk:

How to update iPhone or iPad to iOS 10 using iTunes on an iMac or Macbook

iMac/Macbook – How to update your iPhone or iPad to iOS 10 Apple’s latest iOS update has just come available as on 13th September 2016, featuring a huge amount of new features and fixes. However, unlike previous updates, this one is particularly large and even Apple do not advise making the change before backing up your iPhone or iPad first. We recommend doing this using your charger cable connecting your iPhone/iPad to your iMac/Macbook via a USB port rather than an iCloud backup.   If the update goes wrong…. you are in danger of wiping all the data from your iPhone or iPad. Updating and backing up via Apple iTunes is strongly recommended. Connect iPhone/iPad to your iMac/Macbook Apple iTunes may automatically start and you will probably be requested to update itunes to version 12.5.1 or later.   If iTunes does not start automatically, select it from your list of applications To , backup and update your iPhone/iPad using itunes, you must be running itunes version 12.5.1 or later, so follow prompts and allow installation. iTunes and iPhone/iPad will require confirmation that they trust each other before you can proceed. Confirm trust on iPhone/iPad Confirm trust on iMac/Macbook iTunes Latest version of iTunes will be downloaded via the App Store If iTunes is still open during the update, you maybe prompted to close. With iTunes updated, iTunes will launch, select the iPhone/iPad symbol iOS 10 needs 1.1 GB Free for the installation. If less than 1.1 GB available, you will need to delete some files or programs in order to proceed with enough free space, select “Backup Now” to make a full copy of all your iPhone/iPad data to your iMac/Macbook. We suggested making an Unencrypted backup, so select “Don’t Encrypt” at the next prompt. Backup should commence and progress can be seen by watching the blue bar. Confirm by checking the time and date of the “Latest Backup“, ensure this is a few moments ago, else repeat the process. With full backup completed, downloading and updating your iPhone/iPad to iOS 10 can commence. As the download is a large one (1.1 GB), ensure your iMac/Macbook is connected to the power supply and ideally is connected to the Internet via an Ethernet cable or Wi-Fi. A power failure or interrupted internet connection may result in your iPhone or iPad being “bricked” (become unusable). If this happens follow the advice of the following blog post. Here’s what to do if iOS 10 temporarily bricked your iPhone  Commence the update for you iPhone/iMac by clicking the “Update” button Downloading will commence, note the status. Upon downloading, a series of Windows detailing iOS 10 features will appear along with terms and conditions. Click on “Agree” and “Next” when prompted. When completed, your iPhone/iPad will restart and all those new features will be made available. Has your iMac/Macbook been updated to latest OSx? The above instructions are specifically for all versions of iMac, MacBook, MacBook Pro and MacBook Air running on OSx El Capitan 10.11.6 You may firstly need to update the operating system (OSx) of your Mac to the latest version before you can use iTunes for backing up and installing iOS 10 to your iPhone or iPad. For instructions on updating OSX see the following post How to check Mac, iMac, Mini or MacBook for MacOS Updates   If you have any problems or wish to add any comments/updates, please post your comments below and if you live in Perth and you’d like us to assist you with the upgrade, please call and book an appointment. :jk:

Computer Repairs Woodlands WA 6018

The IT Guys specialise in Computer Repairs and Fixes to Woodlands, PC Repairs to Woodlands, Apple Repairs to Woodlands and IT Services to Woodlands. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in Woodlands. We specialise in providing Computer Repairs to Woodlands, PC Repairs to Woodlands, Apple Repairs to Woodlands and IT Services to Woodlands. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in Woodlands, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in Woodlands. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in Woodlands. Calling out a mobile “Geek” or “Nerd” Technician services to Woodlands is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in Woodlands by a qualified computer professional at a computer workshop. If you work or reside in Woodlands, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in Woodlands Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in Woodlands Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in Woodlands If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs West Perth WA 6005

The IT Guys specialise in Computer Repairs and Fixes to West Perth, PC Repairs to West Perth, Apple Repairs to West Perth and IT Services to West Perth. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in West Perth. We specialise in providing Computer Repairs to West Perth, PC Repairs to West Perth, Apple Repairs to West Perth and IT Services to West Perth. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in West Perth, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in West Perth. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in West Perth. Calling out a mobile “Geek” or “Nerd” Technician services to West Perth is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in West Perth by a qualified computer professional at a computer workshop. If you work or reside in West Perth, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in West Perth Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in West Perth Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in West Perth If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

iOS 9.3.5 Available for iPhone and iPad… update now

Attention iPhone 4s and later, iPad 2 and later, iPod touch (5th generation) and later ….. yet another security flaw allowing your iDevice and personal data to be stolen was publicized recently and as of August 26 a new update issued. Please update to iOS 9.3.5 ASAP Here is how to do it …….. Click on Settings Icon 2) Select “General”   3. Select “Software Update”     4. Select “Download and Install”   5. Enter your Pin Code   6. Agree to Terms and Conditions   And the update will commence to download and installation will start. This will involve your iPhone or iPad restarting.   Repeat this on your iPad and iPhone but make sure your connected to power and to wi-fi to ensure the download and install commences and completes without interruption.   Keeping your iPhone and iPad updated with the latest Apple updates and patches will help you prevent your personal information and passwords being hacked and stolen. :jk:

Computer Repairs Leederville WA 6007

The IT Guys specialise in Computer Repairs and Fixes to Leederville, PC Repairs to Leederville, Apple Repairs to Leederville and IT Services to Leederville  Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Wembley Downs WA 6019

The IT Guys specialise in Computer Repairs and Fixes to Wembley Downs, PC Repairs to Wembley Downs, Apple Repairs to Wembley Downs and IT Services to Wembley Downs. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in Wembley Downs. We specialise in providing Computer Repairs to Wembley Downs, PC Repairs to Wembley Downs, Apple Repairs to Wembley Downs and IT Services to Wembley Downs. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in Wembley Downs, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in Wembley Downs. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in Wembley Downs. Calling out a mobile “Geek” or “Nerd” Technician services to Wembley Downs is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in Wembley Downs by a qualified computer professional at a computer workshop. If you work or reside in Wembley Downs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in Wembley Downs Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in Wembley Downs Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in Wembley Downs If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Churchlands WA 6018

The IT Guys specialise in Computer Repairs and Fixes to Churchlands, PC Repairs to Churchlands, Apple Repairs to Churchlands and IT Services to Churchlands. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in Churchlands. We specialise in providing Computer Repairs to Churchlands, PC Repairs to Churchlands, Apple Repairs to Churchlands and IT Services to Churchlands. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in Churchlands, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in Churchlands. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in Churchlands. Calling out a mobile “Geek” or “Nerd” Technician services to Churchlands is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in Churchlands by a qualified computer professional at a computer workshop. If you work or reside in Churchlands, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in Churchlands Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in Churchlands Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in Churchlands If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs Floreat WA 6014

The IT Guys specialise in Computer Repairs and Fixes to Floreat, PC Repairs to Floreat, Apple Repairs to Floreat and IT Services to Floreat. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal   Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs West Leederville WA 6007

The IT Guys specialise in Computer Repairs and Fixes to West Leederville, PC Repairs to West Leederville, Apple Repairs to West Leederville and IT Services to West Leederville. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses throughout Perth’s Western Suburbs. We specialise in providing Computer Repairs, PC Repairs, Apple Repairs and IT Services. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet ,Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs, Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business. Calling out a mobile “Geek” or “Nerd” Technician services is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently by a qualified computer professional at a computer workshop. If you work or reside in Perth’s Western Suburbs, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS Simple computer problems do not require replacing parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Computer Repairs City Beach WA 6015

The IT Guys specialise in Computer Repairs and Fixes to City Beach, PC Repairs to City Beach, Apple Repairs to City Beach and IT Services to City Beach. Home/Business call outs from $45 The IT Guys operate out of Subiaco to residents and businesses in City Beach. We specialise in providing Computer Repairs to City Beach, PC Repairs to City Beach, Apple Repairs to City Beach and IT Services to City Beach. The IT Guys are your “one-stop” IT and Computer Specialists. Our services range from simple Computer Repairs for individuals through to complex business solutions over multiple offices and include: 24/7 Helpdesk & Onsite Support, IT Consulting & Solutions, Cloud Solutions, Fully Managed IT Services, Hardware and Software Procurement, Networking, Wi-Fi and Internet , Project Management, Web Development & Internet Marketing, Computer and Laptop Repairs,  Data Recovery Perth – PC/Mac, HDD, USB, Email, Email Solutions, Networking and Internet Solutions for Homes and Offices, Virus and Spyware and Ransomware Removal Mac or PC, Apple or Microsoft, we swing both ways Whether your problem is with an Apple Mac or a PC or Laptop running Microsoft Windows or even a Linux server in City Beach, the IT Guys have the experience in configuring, troubleshooting and repairing individual devices or hybrid networks. The IT Guys assess, evaluate and provide a fixed-price estimate to fix your Computer, PC, Apple, Printer, Internet, Network or E-Mail issue for only :assess-fee: (providing you can bring the device to our workshop or give us remote access). We can come out to your premises, but we prefer to save you money by having you bring the problem to us. WARNING: Don’t waste your time and money by calling out PC Geek and Computer Nerd mobile technician services to your home or business in City Beach. It is expensive and can compromises your security and privacy. Calls are answered by eastern states or overseas call-centers and the “technicians” despatched are often unqualified “contractors” that have neither insurance nor police clearance. MOST COMPUTER PROBLEMS CANNOT BE FIXED BY MOBILE TECHNICIANS at your home or business in City Beach. Calling out a mobile “Geek” or “Nerd” Technician services to City Beach is a waste of time and money. If a computer, PC or Mac cannot start or is behaving slowly or erratically, the repair can only be carried out economically and efficiently in City Beach by a qualified computer professional at a computer workshop. If you work or reside in City Beach, bring your Computer, PC, Apple or device to our workshop and we will provide a written, fixed price quote to solve your problem. Our opening hours are :opening-hours: no appointments are necessary. SIMPLE COMPUTER PROBLEMS in City Beach Simple computer problems not requiring the replacing of parts (Operating System Updates, viruses, data recovery, E-Mail issues etc.) will typically fall in the $66 to $200 price range and can be turned around within 24 to 72 hours. MAJOR COMPUTER PROBLEMS in City Beach Major Computer Problems usually require the supply or new parts, components or software. Depending on availability they can take from 24 hours to several weeks to source. Repairs involving the replacement of parts such as Disk Drives (HDD) or RAM start from only $120. If the cost of repairs outweighs the cost to replace, we may advise clients to do just that. You can either supply your own replacement or we can source something cheaper or better suited. Furthermore, we can then help in the transfer of data and programs from the old to the new device or computer. HOME/BUSINESS CALL-OUT, COLLECTION AND DELIVERY in City Beach If circumstances require on-site analysis (Network, Internet, WI-FI, Printer issues etc.) or the client is unable or unwilling to bring the device/equipment to us, we can make a call-out (site visit) for call-out prices click here. This fee is in addition to any time taken to quote, analyse, fix or repair the problem. Please call for more details, a fixed price quote and to book an appointment. :jk:

Free computer fix that works in over 50% of computer cases

We fix 10 – 20 client problems per day and one simple Free computer fix technique solves a surprising amount of problems. No matter what device you are using albeit running Windows 10, 8 or 7 or Mac OS or Mac iOS, this simple trick can fix many confounding issues that appear to unfixable. I know you’ve heard this many, many times before, but let my colleague Roy explain… …. and if that doesn’t work, make sure you know if the problem is with a PC or a Mac… Love The IT Crowd show…. 🙂 But joking apart …. unless your device/computer/laptop is completely switched off (powered off)…vital fixes and updates may not install and this is what often fixes many issuues. Closing the lid on a laptop does NOT shut down a Laptop. No matter what device you have be it PC or MAC try a hard-reboot.…. by holding down the power or on-off button for at least 30 seconds and until all lights, fan noises etc have stopped. Leave the device another 15 seconds or so (longer if it’s running too hot) and then use the power button to start it up again…… this is when you may well see something like this…. Macbooks, Air’s, iPad ‘s and Phones are no different……… powering them on and off fixes many many issues.   Having Problems with Mac Apps not working? On a Mac PC or Laptop running OSx They probably need updating or re-installing. Go to the Apple App Store and check for any available updates .Or by going through “System Preferences” And selecting “App Store”   If any apps have available updates …simply install them and try the app again.   On an iPad or iPhone Look for the “App Store” icon and click it …. you will be taken to a screen similar to the following   Some of your Apps may have pending updates, see the bottom right of the screen. If there is a number in the “Updates” icon, that number represents the number of available updates. If there is no number, everything is up to date. Click on the number to see what updates are available.     A list of available updates is shown, either select each one individually or select “Update All” in the top right. As long as you are connected to Wi-fi or you have opted to allow apps to download using mobile data, the process of downloading should begin.   :jk:

EOFY 2016 Sale on Office, Printers, Notebooks and PC’s

End of Financial year specials now available from the IT Guys, including: $20 off each purchase of MS Office 2016 Save 10 – 15% of the published prices of any Dell Notebook, Desktop or Monitor Up to $200 cash back offer on all Kyocera Printers And just another reminder about the FREE Windows 10 upgrade before July 26th, after this you will have to purchase it from $199 Anyone with an ABN can spend up to $20,000 renewing or upgrading their computer equipment and software before 30th June and write it all off in this tax year. Time to write-off the old, slow Vista/Win7 PC/Laptop with a new model Windows 10 and an SSD drive that boots-up in an instant. Let the IT Guys help you spend less time tied to the office and allow you to work where and when you want. With new equipment and the latest Office 2016, you can work on emails, documents and spreadsheets in the office, at home or on the beach in Bali and achieve the same result. No need to be office bound and tied to a server. Buy a new Kyocera business printer or MFP before June 30th and get up to$200 Visa cash back. Contact us for a full price list. Whether you prefer to work with Windows or Macs, the IT Guys, look forward to “Making IT Easy” for you and/or your company. Windows Lovers, should think DELL, we can offer discounts of 10% and more on all their published prices.Apple lovers, we can offer refurbished Mac products and cash prices for your old or broken iMac, Macbook, Air or Pro. If we can repair it or use it for parts and you can prove ownership, we can offer a deal. Full details here End of Financial year specials now available from the IT Guys :jk:  

Mac Memory Upgrades

Memory Upgrades are available on most Apple Mac Computers iMac, Macbook, Mac Mini, Macbook Air Most Mac Computers can be upgraded with more memory to make it run like a new model. Memory can be in the form of RAM or Storage Space such as HDD or SSD If your computer does not have a minimum of 4MB RAM memory that will need to be upgraded to run the latest operating systems such as Sierra and High Sierra but the biggest performance upgrade is to replace the standard Hard Disk (HDD) with a super fast Solid State Drive (SSD) Very old models may not be able to be upgraded to the latest Operating System but will still benefit from an increase in memory. Hard Disk Drives (HDD) over 4 years old should be replaced with another HDD or SSD. This alone will give a noticeable performance increase. To find out if or how much your Apple Computer can be upgraded, you firstly need your computers serial number which can be found on the underside of MacBooks or the base of the stand on iMacs or click on “About this Mac“. Once you have your serial number send an email to support@itguyswa.com and we can then give you a written quote of options that will suit your Apple Most early Mac’s were shipped with as little as 512 MB of RAM (Internal Memory for running programs) new Mac’s are now supplied with either 8 or 16 GB, this is the amount of memory Apple recommends for their latest operating systems such as High Sierra, Mojave, Catalina or Big Sur and a warning here, if you wish to upgrade to the latest operating systems such your Mac will need a MINIMUM of 8GB RAM Depending on the age of your Mac, you can upgrade RAM up to 32 GB but it varies per model. Another way of finding out the type of RAM your computer supports is the click on “About This Mac” -> “Memory” this will show the type of RAM installed and the number of RAM slots available. RAM for Mac’s varies in price from model to model but is generally around $75 for 4 GB plus installation cost. For an accurate quotation, please send an email to help@itguyswa.com.au  with your Mac serial number. Upgrading the RAM on your Mac will make your programs run faster, especially if you are running more than one application at a time. However it will not increase your startup time or the performance of applications that access the HDD a great deal such as databases and video editing. To increase this speed, upgrade or add a SSD (Solid State Drive). See below for upgrade details on your particular type of Mac. Macbook Air Upgrades – Apple Macintosh Upgrades Macbook Upgrades – Apple Macbook and Macbook Pro Upgrades iMac Upgrades – Apple iMac Upgrades Mac Mini Upgrades – Apple Mac Mini Upgrades :jk:

Having problems accessing your Gmail account using Outlook?

We recently came across an issue when Authentication would not work when configuring Microsoft Outlook 2016 to connect to a client’s Gmail account. We’d never encountered this before but noticed a new couple of extra lines in the Set up Gmail with Outlook, Apple Mail, or other mail clients google page In the ongoing war-of-words between Google and Microsoft, Google has deemed Microsoft Outlook to be a “Less Secure App” and Gmail users are being forced to access this page and grant access for less secure apps such as Microsoft Outlook   Google even go as far as taking a swipe at Apple and Mozilla by quoting the following: “Some examples of apps that do not support the latest security standards include: The Mail app on your iPhone or iPad with iOS 6 or below The Mail app on your Windows phone preceding the 8.1 release Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird” ..in an article called “Allowing less secure apps to access your account” So if you suddenly stop being able to access your Gmail e-mail using Microsoft Outlook, then you know why and how to fix the issue. :jk: